Last Updated

Key Takeaways

Generated from the text of customer reviews

Noterro is a cloud-based clinic management platform used by solo practitioners and small allied health clinics across massage therapy, chiropractic, physiotherapy, and mental health. Users consistently highlight responsive customer support as strengths. though some note limited reporting tools and a mobile experience that trails the desktop version.

Our Verdict

Noterro works well for solo practitioners and small allied health clinics managing scheduling, documentation, and billing in one place. It fits practices with limited admin staff handling day-to-day operations. Pricing is reasonable for what it offers. We recommend it for independent and small-team practitioners, not for larger clinics needing advanced reporting or payroll tools.

Noterro Specifications

  • Appointment Management/Scheduling
  • Patient Portal
  • Mobile App
  • Telemedicine

Noterro Features

SOAP Charting

Noterro offers a comprehensive SOAP charting feature that allows a healthcare practice to manage and organize its patients’ medical records. With Noterro, practitioners can quickly create patient charts and document SOAP notes, progress reports, and treatment plans. Its user-friendly interface also allows users to easily organize patient notes and filter information based on symptoms, dates, and other key metrics.

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Billing And Invoicing

Noterro's billing and invoicing feature is a powerful tool that allows users to generate invoices, send bills, and receive payments. With Noterro, users can generate customized invoices that include billing codes, tracking payments and outstanding balances. Additionally, the platform supports multiple payment methods, including credit cards, PayPal, and Stripe, allowing patients to pay invoices from almost anywhere. Noterro makes managing patient billing and invoicing easy with its automated billing, online payments, and secure data storage. It also ensures patient privacy and data security are maintained.

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Appointment Scheduling

Noterro’s appointment scheduling feature allows medical providers to easily manage their clinic schedules. The software enables therapists to create customizable appointment types and availability schedules. It allows them to manage their patient appointments with ease. Patients can book directly through an online booking widget that can be integrated into the practice website. The platform also offers automated appointment reminders via email and text messaging. It helps reduce missed appointments and rescheduling requests.

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Claims Management

This feature is designed to make the insurance billing process easy and efficient for healthcare practitioners. It helps automate claims submission, tracking, and adjudication. Noterro allows users to submit claims electronically through a variety of channels. It includes clearinghouses and tracking their progress. Moreover, the platform provides transparency into the claims process, so users can quickly and easily see the status of their claims.

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Reporting And Analytics

Noterro software makes it easy to manage insurance claims by providing comprehensive data reporting and analytics capabilities. Practitioners can analyze their data to better understand trends in their reporting, see where they're spending too much time, and uncover opportunities to improve their claims process. The software provides therapists with a deeper insight into their practice and patients. Therapists can analyze patient data, measure key performance metrics, and identify trends and patterns that can help improve clinic operations and patient care.

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Pros And Cons of Noterro

Pros

  • Easy-to-use interface and user-friendly features

  • Advanced analytics and reporting capabilities

  • A flexible appointment scheduling system

  • Excellent customer support, according to Noterro reviews

Cons

  • The software cannot be accessed if you do not have access to the internet

  • No mobile app is available yet

  • As per user reviews, the software sometimes freezes

Noterro Pricing

Core

Plus

Max

  • 1 practitioner seat

  • Form summaries

  • Clinic branded app

  • Billing, payments and simple insurance

  • Charts and forms

  • Unlimited locations and assistant

  • Scribe

  • Google calendar 2-way sync

  • Everything in Core, plus:

  • File uploads

  • Waitlist notifications

  • Location-specific services

  • Appointments follow-up notifications

  • Portal restriction labels

  • Text and call reminders

  • Noterro GO

  • Staff text

  • Insurance codes and policies

  • Everything in Plus, plus:

  • Packages

  • Dedicated phone number

  • Google Analytics integration

  • Memberships and automatic payments

  • TELUS eClaims integration (Canada)

  • Insurance claims and payments

  • CMS-1500 auto-fill

  • Availity, office ally and Trizetto compatibility

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Noterro Reviews

Total 454 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

17%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Share your experience

LK

Lexi K.

Medical Practice/ Aviation, 500+ employees

5.0
March 2026

smooth booking every time

Pros

Booking through Noterro has been really simple and that is exactly what I want from a scheduling service. The whole process feels nearly smooth every time I use it.

Cons

I really do not have any complaints. It sends text confirmations, makes services simple to find and I also appreciate that my local nail and hair salon uses it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KP

Katerina P.

Hospital & Health Care, 1-10 employees

5.0
March 2026

Responsive support every time

Pros

Whenever I needed help the customer service communication was excellent. Someone always got back to me and that level of support is something I really appreciate.

Cons

At this point there really isn't anything I dislike. I'm very satisfied with Noterro's service overall though I suppose a few things might come up over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

Tsehay S.

Health, Wellness and Fitness, 1-10 employees

5.0
September 2025

helpful support and training

Pros

The customer support team has been outstanding. They walk you through the system navigation in detail and Noterro also provides step-by-step videos that make the setup process easier to follow. Once you learn how to use it,

Cons

Setting everything up involves a lot of steps. I still haven't used it enough yet so I can't really comment much beyond that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What level of support does Noterro offer?

Noterro provides customer support through a live chat, FAQs, a knowledge base, youtube resources, and booking a live call.

Who are the typical users of Noterro?

Noterro is designed for massage therapists, physiotherapists, chiropractors, and general healthcare providers. It caters to solo practitioners and larger clinics.

What languages does Noterro support?

Noterro supports English.

Does Noterro have a mobile app?

The software offers a Noterro Go platform that is suitable for mobile users. However, Norerro does not offer a dedicated mobile app.

What type of pricing plans does Noterro offer?

Noterro provides three-tiered pricing plans. The Core plan starts at $33.00/month, plus $13.20/month/additional seat. The Plus plan is priced at $55.00/month, plus $22.00/month/additional seat. The Max plan costs $77.00/month, plus $27.50/month/additional seat. Request a customized Noterro cost quote for your practice today!

Is Noterro Software free?

No, Noterro is a paid service with different subscription plans, although, it does offer a 14-day free trial.

What other apps does Noterro integrate with?

Noterro integrates with Mailchimp, Google Calendar, Xero, Microsoft Outlook, and Wordline.

Does Noterro offer an API?

Yes, Noterro provides an API.