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softwareNoterro Reviews
30 Reviews
Overall Rating
4.8
30 Reviews
Rating Distribution
5
(25)
4
(3)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Overall Rating
4.8
30 Reviews
Rating Distribution
5
(25)
4
(3)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Filters
Specialty
Provider Size
Time Used
NoTerro Is Amazing
NoTerro Is Amazing
Pros
I appreciate Noterro's cost-effectiveness, functionality, excellent support, and ease of use.
Cons
Currently, I don't have any complaints about the current system in place.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marsha
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 28, 2024
Noterro is so-so
Noterro is so-so
Pros
I am grateful for the ability to link my Square account with Noterro, although I'm still exploring its full potential.
Cons
I've noticed that I don't receive text notifications when clients book appointments, which would be a helpful feature.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Jeannie
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 27, 2024
Great system
Great system
Pros
The support from Noterro is outstanding. The service is friendly, and they provide prompt answers along with clear, step-by-step instructions.
Cons
In the few months that I've been using Noterro, I haven't encountered any downsides yet. It seems to meet my needs effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 26, 2024
Best APP for me
Best APP for me
Pros
It's great that my clients can book appointments themselves. Noterro is very user-friendly and reasonably priced.
Cons
no complains about the app/program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 25, 2024
Awesome Product and Customer Service
Awesome Product and Customer Service
Pros
I was impressed by the quick support response and their thorough understanding of client confidentiality. Noterro is also very cost-efficient.
Cons
At the moment, nothing stands out as a negative aspect. Whenever I've had an issue, the Noterro team has been quick to address it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Alternative Medicine, 1-10 employees
More than a year
Jan 24, 2024
Ecstatic to be back on with Noterro
Ecstatic to be back on with Noterro
Pros
Noterro has everything I need, and every feature is beneficial to the user.
Cons
I have encountered an issue with not being able to create an adjustment field for writing off courtesy discounts on a final invoice when closing out a client's session.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 24, 2024
Just starting out
Just starting out
Pros
Noterro's soap notes section is excellent for keeping files organized. I also appreciate the availability of invoices for financial tracking and the ease of sending intake forms via email with just one click.
Cons
Purchasing gift cards can be a bit tricky and confusing, as there doesn't seem to be a dedicated option for it.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Courtney
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 23, 2024
Best portal I�ve ever used
Best portal I�ve ever used
Pros
Using Noterro is incredibly easy and straightforward. Everything I need is just a click away.
Cons
I find it challenging to delete certain items within the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Alternative Medicine, 1-10 employees
More than a year
Jan 23, 2024
Best Decision!
Best Decision!
Pros
Both myself and my patients find Noterro incredibly easy to use, and the customer service is fantastic.
Cons
I am still in the process of exploring all the features Noterro offers, so I can't comment on this aspect yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 22, 2024
Noterro RULES!
Noterro RULES!
Pros
Having used other platforms like Web PT and PT Everywhere, I can confidently say that Noterro is superior. The user experience and interface are better, and it's overall easier to use.
Cons
It would be beneficial to have a built-in feature for Home Exercise programs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Johnny
Alternative Medicine, 1-10 employees
Less than 6 months
Jan 22, 2024
New to Noterro
New to Noterro
Pros
I find every option within Noterro valuable, and the chat team has been extremely helpful.
Cons
As of now, I haven't found any aspects of Noterro that I particularly dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah Lynn
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 22, 2024
Cost-Effective HIPAA compliant EHR system.
Cost-Effective HIPAA compliant EHR system.
Pros
I'm pleased with the HIPAA compliance and how easy it was to set up. The live help customer support has also been excellent.
Cons
I regret not discovering Noterro sooner! So far, I haven't encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 21, 2024
Great and affordable practice management software
Great and affordable practice management software
Pros
The ease of use, coupled with the SOAP notes and affordability, make Noterro a standout option.
Cons
It's a bit inconvenient having to scroll down to see my entire day's schedule.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Asha
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 19, 2024
Very satisfied long term user.
Very satisfied long term user.
Pros
Noterro is incredibly user-friendly and the customer service is top-notch. I appreciate that they welcome suggestions for improvement and consistently make updates to enhance efficiency.
Cons
While there haven't been any major issues, the regular Tuesday morning updates sometimes disrupt the flow of the clinic. However, these updates generally bring helpful improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Medical Practice, 1-10 employees
More than a year
Jan 18, 2024
Highly recommended CRM software
Highly recommended CRM software
Pros
I find the navigation, charting, and booking processes extremely easy. The online booking feature is convenient, and the support from the Noterro team is superb.
Cons
Noterro is a fantastic software solution for RMTs, offering comprehensive features at a very competitive price point.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mostafa
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 16, 2024
Noterro is a great product
Noterro is a great product
Pros
Not being very tech-savvy I was relieved to find that Noterro is easy to use.
Cons
I haven't encountered any drawbacks with Noterro so far. It fulfills all my requirements effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenny
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 16, 2024
Fast response on customer service
Fast response on customer service
Pros
When I had a question, I was impressed by how quickly customer service responded.
Cons
One thing I've noticed is the absence of an app for booking services, which would be a convenient addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassandra
Consumer Services, 1-10 employees
N/A
Jan 15, 2024
Title your review
Title your review
Pros
I love their simplifies scheduling with its user-friendly interface and convenient text and email reminders.
Cons
I find that using soap notes could be made more user-friendly. It would be convenient to access all past notes easily, rather than just the last treatment, as currently, it requires navigating through multiple areas to retrieve previous clinic notes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 14, 2024
An amazing bang for your buck
An amazing bang for your buck
Pros
The ability to customize the app with my logo adds a personal touch, which I find impressive.
Cons
I've encountered an issue with the system failing to recognize a new client and automatically send a welcome package, including intake forms and consents.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anne
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 12, 2024
Kudos to the team behind this stellar app
Kudos to the team behind this stellar app
Pros
They have revolutionized the booking process with its intuitive design, making reservations stress-free with its attention to detail and user-friendly interface.
Cons
I believe there's room for improvement in pricing, despite it being relatively cheaper compared to alternatives.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Masoud
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 12, 2024
Optimal Living
Optimal Living
Pros
I appreciate the user-friendliness of Nittio, especially its customizable pricing and convenient mobile navigation. The appointment reminders it sends to clients are particularly helpful.
Cons
I have noticed that in some other platforms, attaching a credit card to a client file is included in certain price plans. However, breaking down all the options can lead to a rapid accumulation of costs, especially if we aim to provide additional services to our clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amanda
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 11, 2024
Great all in one solution
Great all in one solution
Pros
I really appreciate the soap notes and customization options. The tagging feature on the body is fantastic, and I love how the system learns which tags I use most frequently.
Cons
The calendar and booking functionality feels somewhat cumbersome. Moving appointments around is not as straightforward, and associated invoices or notes don't move along seamlessly. Deleting appointments also involves multiple steps.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kelly
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 08, 2024
Noterro Review
Noterro Review
Pros
I find Noterro accessible, customizable and I appreciate having access to the online app.
Cons
It would be more convenient if appointments made through online booking were automatically added to the calendar without needing confirmation from the practitioner. Having the ability to accept or decline appointment requests directly would be helpful.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Leslie
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 05, 2024
Great EMR, Great prices
Great EMR, Great prices
Pros
The setup was a breeze, and I particularly like the feature where there's a video for everything.
Cons
I wish there were more features tailored specifically for medical practices, such as improved input options.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Najat
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 05, 2024
Getting started with ease
Getting started with ease
Pros
Noterro provides incredible customer support with quick and helpful responses. Additionally, the app portal enhances accessibility, offering unmatched quality for its cost.
Cons
I find the process of using soap notes in this system to be a bit challenging. I miss the simplicity of creating checkbox lists for treated areas and techniques used. The prospect of manually typing everything is daunting, although I understand there might be typing shortcuts available.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Laura
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 04, 2024
Keeping the product after free trial
Keeping the product after free trial
Pros
The scheduling process is very easy and efficient as it sets up automatically. I havent attempted to upload my own forms yet, but I am hopeful that it will be a straightforward task.
Cons
Currently, the program cannot directly fax or send a note to a physician from the template. The only option is to download it to the computer and send it as an attachment. Noterro plans to add this feature in the future, but it is not being worked on at the moment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Thomas
Medical Practice, 1 employee employees
Apr 11, 2023
Overall Great
Overall Great
Pros
The customer service has been great, especially when it comes to responding to my questions. However, some of the workarounds have been overshadowed by the additional features like Find a Time, Linking family accounts, Privacy and the setup videos.
Cons
It took me a bit more effort and exploration to access some of the features, and there were some limitations in the Admin, Practitioner (Therapist) and Asst. views that I found confusing initially. However, I appreciated the ability to ask questions during scheduled meetings, and the team discussed some of the items that are currently being developed. It would be useful to have visibility on the current items in progress.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Lee Ann
Health, Wellness and Fitness, 2-10 employees employees
Mar 14, 2023
Its alright, good for simple repetitive treatments but needs serious improvement.
Its alright, good for simple repetitive treatments but needs serious improvement.
Pros
We need to improve the booking systems email notifications and receipts as they are currently only functioning intermittently.
Cons
The Output Language Code in use lacks important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Robert
Health, Wellness and Fitness, 1 employee employees
Feb 20, 2023
The best option in town
The best option in town
Pros
The software has an excellent booking system, email notifications and receipts feature.
Cons
The software lacks a few important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Danyell
Individual & Family Services, 2-10 employees employees
Jan 10, 2023
Noterro Review
Noterro Review
Pros
My favorite features are the online calendar and reminders.
Cons
To clarify, Im interested in having greater customization options for the soap notes and intake form.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jenny
Health, Wellness and Fitness, 2-10 employees employees
Dec 20, 2022
Filters
NoTerro Is Amazing
NoTerro Is Amazing
Pros
I appreciate Noterro's cost-effectiveness, functionality, excellent support, and ease of use.
Cons
Currently, I don't have any complaints about the current system in place.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marsha
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 28, 2024
Noterro is so-so
Noterro is so-so
Pros
I am grateful for the ability to link my Square account with Noterro, although I'm still exploring its full potential.
Cons
I've noticed that I don't receive text notifications when clients book appointments, which would be a helpful feature.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Jeannie
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 27, 2024
Great system
Great system
Pros
The support from Noterro is outstanding. The service is friendly, and they provide prompt answers along with clear, step-by-step instructions.
Cons
In the few months that I've been using Noterro, I haven't encountered any downsides yet. It seems to meet my needs effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 26, 2024
Best APP for me
Best APP for me
Pros
It's great that my clients can book appointments themselves. Noterro is very user-friendly and reasonably priced.
Cons
no complains about the app/program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 25, 2024
Awesome Product and Customer Service
Awesome Product and Customer Service
Pros
I was impressed by the quick support response and their thorough understanding of client confidentiality. Noterro is also very cost-efficient.
Cons
At the moment, nothing stands out as a negative aspect. Whenever I've had an issue, the Noterro team has been quick to address it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Alternative Medicine, 1-10 employees
More than a year
Jan 24, 2024
Ecstatic to be back on with Noterro
Ecstatic to be back on with Noterro
Pros
Noterro has everything I need, and every feature is beneficial to the user.
Cons
I have encountered an issue with not being able to create an adjustment field for writing off courtesy discounts on a final invoice when closing out a client's session.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 24, 2024
Just starting out
Just starting out
Pros
Noterro's soap notes section is excellent for keeping files organized. I also appreciate the availability of invoices for financial tracking and the ease of sending intake forms via email with just one click.
Cons
Purchasing gift cards can be a bit tricky and confusing, as there doesn't seem to be a dedicated option for it.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Courtney
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 23, 2024
Best portal I�ve ever used
Best portal I�ve ever used
Pros
Using Noterro is incredibly easy and straightforward. Everything I need is just a click away.
Cons
I find it challenging to delete certain items within the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Alternative Medicine, 1-10 employees
More than a year
Jan 23, 2024
Best Decision!
Best Decision!
Pros
Both myself and my patients find Noterro incredibly easy to use, and the customer service is fantastic.
Cons
I am still in the process of exploring all the features Noterro offers, so I can't comment on this aspect yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 22, 2024
Noterro RULES!
Noterro RULES!
Pros
Having used other platforms like Web PT and PT Everywhere, I can confidently say that Noterro is superior. The user experience and interface are better, and it's overall easier to use.
Cons
It would be beneficial to have a built-in feature for Home Exercise programs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Johnny
Alternative Medicine, 1-10 employees
Less than 6 months
Jan 22, 2024
New to Noterro
New to Noterro
Pros
I find every option within Noterro valuable, and the chat team has been extremely helpful.
Cons
As of now, I haven't found any aspects of Noterro that I particularly dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah Lynn
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 22, 2024
Cost-Effective HIPAA compliant EHR system.
Cost-Effective HIPAA compliant EHR system.
Pros
I'm pleased with the HIPAA compliance and how easy it was to set up. The live help customer support has also been excellent.
Cons
I regret not discovering Noterro sooner! So far, I haven't encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 21, 2024
Great and affordable practice management software
Great and affordable practice management software
Pros
The ease of use, coupled with the SOAP notes and affordability, make Noterro a standout option.
Cons
It's a bit inconvenient having to scroll down to see my entire day's schedule.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Asha
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 19, 2024
Very satisfied long term user.
Very satisfied long term user.
Pros
Noterro is incredibly user-friendly and the customer service is top-notch. I appreciate that they welcome suggestions for improvement and consistently make updates to enhance efficiency.
Cons
While there haven't been any major issues, the regular Tuesday morning updates sometimes disrupt the flow of the clinic. However, these updates generally bring helpful improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Medical Practice, 1-10 employees
More than a year
Jan 18, 2024
Highly recommended CRM software
Highly recommended CRM software
Pros
I find the navigation, charting, and booking processes extremely easy. The online booking feature is convenient, and the support from the Noterro team is superb.
Cons
Noterro is a fantastic software solution for RMTs, offering comprehensive features at a very competitive price point.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mostafa
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 16, 2024
Noterro is a great product
Noterro is a great product
Pros
Not being very tech-savvy I was relieved to find that Noterro is easy to use.
Cons
I haven't encountered any drawbacks with Noterro so far. It fulfills all my requirements effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenny
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 16, 2024
Fast response on customer service
Fast response on customer service
Pros
When I had a question, I was impressed by how quickly customer service responded.
Cons
One thing I've noticed is the absence of an app for booking services, which would be a convenient addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassandra
Consumer Services, 1-10 employees
N/A
Jan 15, 2024
Title your review
Title your review
Pros
I love their simplifies scheduling with its user-friendly interface and convenient text and email reminders.
Cons
I find that using soap notes could be made more user-friendly. It would be convenient to access all past notes easily, rather than just the last treatment, as currently, it requires navigating through multiple areas to retrieve previous clinic notes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 14, 2024
An amazing bang for your buck
An amazing bang for your buck
Pros
The ability to customize the app with my logo adds a personal touch, which I find impressive.
Cons
I've encountered an issue with the system failing to recognize a new client and automatically send a welcome package, including intake forms and consents.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anne
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 12, 2024
Kudos to the team behind this stellar app
Kudos to the team behind this stellar app
Pros
They have revolutionized the booking process with its intuitive design, making reservations stress-free with its attention to detail and user-friendly interface.
Cons
I believe there's room for improvement in pricing, despite it being relatively cheaper compared to alternatives.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Masoud
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 12, 2024
Optimal Living
Optimal Living
Pros
I appreciate the user-friendliness of Nittio, especially its customizable pricing and convenient mobile navigation. The appointment reminders it sends to clients are particularly helpful.
Cons
I have noticed that in some other platforms, attaching a credit card to a client file is included in certain price plans. However, breaking down all the options can lead to a rapid accumulation of costs, especially if we aim to provide additional services to our clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amanda
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 11, 2024
Great all in one solution
Great all in one solution
Pros
I really appreciate the soap notes and customization options. The tagging feature on the body is fantastic, and I love how the system learns which tags I use most frequently.
Cons
The calendar and booking functionality feels somewhat cumbersome. Moving appointments around is not as straightforward, and associated invoices or notes don't move along seamlessly. Deleting appointments also involves multiple steps.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kelly
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 08, 2024
Noterro Review
Noterro Review
Pros
I find Noterro accessible, customizable and I appreciate having access to the online app.
Cons
It would be more convenient if appointments made through online booking were automatically added to the calendar without needing confirmation from the practitioner. Having the ability to accept or decline appointment requests directly would be helpful.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Leslie
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 05, 2024
Great EMR, Great prices
Great EMR, Great prices
Pros
The setup was a breeze, and I particularly like the feature where there's a video for everything.
Cons
I wish there were more features tailored specifically for medical practices, such as improved input options.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Najat
Health, Wellness and Fitness, 1-10 employees
N/A
Jan 05, 2024
Getting started with ease
Getting started with ease
Pros
Noterro provides incredible customer support with quick and helpful responses. Additionally, the app portal enhances accessibility, offering unmatched quality for its cost.
Cons
I find the process of using soap notes in this system to be a bit challenging. I miss the simplicity of creating checkbox lists for treated areas and techniques used. The prospect of manually typing everything is daunting, although I understand there might be typing shortcuts available.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Laura
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 04, 2024
Keeping the product after free trial
Keeping the product after free trial
Pros
The scheduling process is very easy and efficient as it sets up automatically. I havent attempted to upload my own forms yet, but I am hopeful that it will be a straightforward task.
Cons
Currently, the program cannot directly fax or send a note to a physician from the template. The only option is to download it to the computer and send it as an attachment. Noterro plans to add this feature in the future, but it is not being worked on at the moment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Thomas
Medical Practice, 1 employee employees
Apr 11, 2023
Overall Great
Overall Great
Pros
The customer service has been great, especially when it comes to responding to my questions. However, some of the workarounds have been overshadowed by the additional features like Find a Time, Linking family accounts, Privacy and the setup videos.
Cons
It took me a bit more effort and exploration to access some of the features, and there were some limitations in the Admin, Practitioner (Therapist) and Asst. views that I found confusing initially. However, I appreciated the ability to ask questions during scheduled meetings, and the team discussed some of the items that are currently being developed. It would be useful to have visibility on the current items in progress.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Lee Ann
Health, Wellness and Fitness, 2-10 employees employees
Mar 14, 2023
Its alright, good for simple repetitive treatments but needs serious improvement.
Its alright, good for simple repetitive treatments but needs serious improvement.
Pros
We need to improve the booking systems email notifications and receipts as they are currently only functioning intermittently.
Cons
The Output Language Code in use lacks important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Robert
Health, Wellness and Fitness, 1 employee employees
Feb 20, 2023
The best option in town
The best option in town
Pros
The software has an excellent booking system, email notifications and receipts feature.
Cons
The software lacks a few important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Danyell
Individual & Family Services, 2-10 employees employees
Jan 10, 2023
Noterro Review
Noterro Review
Pros
My favorite features are the online calendar and reminders.
Cons
To clarify, Im interested in having greater customization options for the soap notes and intake form.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jenny
Health, Wellness and Fitness, 2-10 employees employees
Dec 20, 2022