Noterro Reviews

“Stands out among others!!

Pros

I really like how cost-effective Noterro is, along with its great functionality, excellent support and how easy it is to use.

Cons

Currently, I don't have any complaints about the current system in place.

“Nothing special, it's average.....

Pros

Well I am grateful that I can link my Square account with Noterro, though I am still exploring everything it has to offer.

Cons

I have noticed that I don't get text notifications when clients book appointments, which would definitely be a helpful feature to have.

“Simply amazing..

Pros

The support from Noterro is outstanding. The service is friendly, and one thing I like the most is that they provide prompt answers along with clear, step-by-step instructions.

Cons

In the few months that I have been using Noterro, I haven't encountered any issues yet. It really seems to meet all my needs so far.

“Noterro has proven to be a deal software for me

Pros

It's great that my clients can book appointments themselves. Plus Noterro is very user-friendly and reasonably priced.

Cons

No complains to mention form my side about the app/program.

“Great software that offers amazing support

Pros

I was impressed by the quick support response and their thorough understanding of client confidentiality. Noterro is also very cost-efficient.

Cons

At the moment, nothing stands out as a negative aspect. Whenever I've had an issue, the Noterro team has been quick to address it.

“Happy to be back with Noterro

Pros

Noterro has everything I need, and every feature is beneficial to the user.

Cons

I have encountered an issue with not being able to create an adjustment field for writing off courtesy discounts on a final invoice when closing out a client's session.

“Just began with it

Pros

Noterro's soap notes feature is simply the best when it comes to keeping my files neat and organized. Also I love that it lets me stay on top of finances with invoices that are easy to track. Plus sending intake forms through email could not be simpler, just one click and it's done.

Cons

Buying gift cards can be a bit tricky and confusing because there does not seem to be a clear option for it.

“Hands down the best portal

Pros

Noterro is fairly easy to use and everything I need is always just a click away. It really makes managing my work so much easy.

Cons

I find it challenging to delete certain items within the system.

“Great deal for the price

Pros

I really like how I can customize the app with my own logo which allows me to add a personal touch, and I think it is pretty impressive. I first looked into Noterro because it was offered as a 'perk' with my professional association's membership. To be honest, I did not think much of it at such a low cost. But wow, I was totally proven wrong. I am very happy and will surely recommend it to others.

Cons

I have come across an issue where the system fails to recognize a new client and automatically send a welcome package, including intake forms and consents.

“I have made the right decision choosing Noterro

Pros

So far I am really impressed with Noterro. I recently made the switch from another software and the whole transition has gone pretty well. Both my patients and I find it really easy to use which makes a huge difference. On top of that, their customer service has been absolutely amazing.

Cons

I am still in the process of exploring all the features Noterro offers, so I can't comment on this aspect yet.

“Noterro is unbeatable

Pros

Well I have used other platforms like Web PT and PT Everywhere, but I to be honest Noterro is way better. The user experience is smoother, the interface is more intuitive and it is just easier to work with overall.

Cons

I feel like it would be beneficial to have a built-in feature for Home Exercise programs.

“New user and very pleased with Noterro

Pros

I honestly find every feature of Noterro highly valuable. Plus, the chat team was super helpful too whenever I needed assistance.

Cons

As of now, I haven't found any aspects of Noterro that I particularly dislike.

“Budget-friendly option!!

Pros

My experience is going very goos and I am excited to dig into all the other features Noterro has to offer. Also I am really happy with the HIPAA compliance as it gives me peace of mind and setting it up was not hassle too. Lastly the live help from customer support has been excellent too.

Cons

I regret not discovering Noterro sooner! So far, I haven't encountered any issues.

“Easy to use and reasonably priced

Pros

Noterro really stands out for me because it is so easy to use. The SOAP notes feature is very helpful too and the affordability of it makes it even better.

Cons

Nothing major but it's a bit inconvenient having to scroll down just to see my entire day’s schedule.

“Using it for years, and to this date, Noterro is my top choice

Pros

Noterro is quite easy to use and their customer service is honestly top notch. Also I love that they are open to suggestions and always rolling out updates to make things even better. We've been using it for over 5 years now and could not be happier. Plus, it's a great Canadian company, and I'm proud to support a local business.

Cons

While there haven't been any major issues, the regular Tuesday morning updates sometimes disrupt the flow of the clinic. However, these updates generally bring helpful improvements.

“highly recommended!!

Pros

As per me the navigation, charting and booking with Noterro is fairly simple. The online booking feature is super easy to use too and the support from the Noterro team has been absolutely amazing.

Cons

No dislikes as Noterro is an amazing software solution for RMTs. It offers a ton of great features at a really competitive price.

“Offers great value for money

Pros

I am not very tech-savvy, so I was really pleased to see how easy Noterro is to use. To be honest using it was proven to be such a smooth experience for me.

Cons

I haven't encountered any drawbacks with Noterro so far. It fulfills all my requirements effectively.

“Customer service is exceptional

Pros

When I had a question customer service respond very quickly and it is something that impresses me the most.

Cons

One thing I have noticed is that there's no app for booking services, which would be a really great addition.

“User-friendly - I love it

Pros

I really love how Noterro simplifies scheduling. Also the interface is highly user-friendly and the text and email reminders are so useful.

Cons

I find that using soap notes could be made more user-friendly. Also it would be more helpful to access all past notes easily, rather than just the last treatment because for now it requires navigating through multiple areas to retrieve previous clinic notes.

“Shout out to the team who built this awesome app

Pros

They have completely transformed the booking process of ours. The design is so intuitive and it makes making reservations stress-free. Plus I love the attention to detail and how easy the interface is to use.

Cons

I believe there's room for improvement in pricing, despite it being relatively cheaper compared to alternatives.

“Optimal Living

Pros

I appreciate the user-friendliness of Nittio, especially its customizable pricing and convenient mobile navigation. The appointment reminders it sends to clients are particularly helpful.

Cons

I have noticed that in some other platforms, attaching a credit card to a client file is included in certain price plans. However, breaking down all the options can lead to a rapid accumulation of costs, especially if we aim to provide additional services to our clients.

“Great all in one solution

Pros

I really appreciate the soap notes and customization options. The tagging feature on the body is fantastic, and I love how the system learns which tags I use most frequently.

Cons

The calendar and booking functionality feels somewhat cumbersome. Moving appointments around is not as straightforward, and associated invoices or notes don't move along seamlessly. Deleting appointments also involves multiple steps.

“Noterro Review

Pros

I find Noterro accessible, customizable and I appreciate having access to the online app.

Cons

It would be more convenient if appointments made through online booking were automatically added to the calendar without needing confirmation from the practitioner. Having the ability to accept or decline appointment requests directly would be helpful.

“Great EMR, Great prices

Pros

The setup was a breeze, and I particularly like the feature where there's a video for everything.

Cons

I wish there were more features tailored specifically for medical practices, such as improved input options.

“Getting started with ease

Pros

Noterro provides incredible customer support with quick and helpful responses. Additionally, the app portal enhances accessibility, offering unmatched quality for its cost.

Cons

I find the process of using soap notes in this system to be a bit challenging. I miss the simplicity of creating checkbox lists for treated areas and techniques used. The prospect of manually typing everything is daunting, although I understand there might be typing shortcuts available.

“Keeping the product after free trial

Pros

The scheduling process is very easy and efficient as it sets up automatically. I havent attempted to upload my own forms yet, but I am hopeful that it will be a straightforward task.

Cons

Currently, the program cannot directly fax or send a note to a physician from the template. The only option is to download it to the computer and send it as an attachment. Noterro plans to add this feature in the future, but it is not being worked on at the moment.

“Overall Great

Pros

The customer service has been great, especially when it comes to responding to my questions. However, some of the workarounds have been overshadowed by the additional features like Find a Time, Linking family accounts, Privacy and the setup videos.

Cons

It took me a bit more effort and exploration to access some of the features, and there were some limitations in the Admin, Practitioner (Therapist) and Asst. views that I found confusing initially. However, I appreciated the ability to ask questions during scheduled meetings, and the team discussed some of the items that are currently being developed. It would be useful to have visibility on the current items in progress.

“Its alright, good for simple repetitive treatments but needs serious improvement.

Pros

We need to improve the booking systems email notifications and receipts as they are currently only functioning intermittently.

Cons

The Output Language Code in use lacks important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.

“The best option in town

Pros

The software has an excellent booking system, email notifications and receipts feature.

Cons

The software lacks a few important features such as charting, assessments, ongoing treatment goals, and warnings/notifications.

“Noterro Review

Pros

My favorite features are the online calendar and reminders.

Cons

To clarify, I am interested in having greater customization options for the soap notes and intake form.