Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

36%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Monica

Hospital & Health Care, 1-10 employees

More than a year

5.0
April 2024

Love the Tech

Pros

We appreciate how SOTA cloud seamlessly integrates with our practice management software and operates on the cloud, making access to our patients' records smooth and convenient.

Cons

The measurement tool on SOTA is my only frustration with the software. Fortunately, when I reached out to support about this, they assured me they're already working on a solution!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
February 2024

Be on Cloud 9 with SOTA

Pros

The integration and setup are smooth, with excellent initial training for users.

Cons

The transfer of existing images is somewhat slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Diane

Medical Practice, 1-10 employees

Less than 6 months

3.0
October 2023

Still working to obtain quality imaging

Pros

The support is fantastic, though having on-site assistance would be ideal as there can be challenges with remote support.

Cons

When importing images from other practices, it's crucial to see the imaging date immediately. While you can adjust the date, it's not visible unless you select "modify exam" and "set date."

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

M

Mary

Medical Practice, 1-10 employees

Less than a year

4.0
August 2022

Very User Friendly

Pros

Learning the software was so easy and implementing it was simple.

Cons

Our existing software didn't seamlessly merge with the new software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

S

Sohrab

Hospital & Health Care, 1-10 employees

More than a year

4.0
February 2020

Good, not great, software

Pros

It's fairly user-friendly, their sensors perform quite well, and the cameras are excellent.

Cons

Integrating into Dentrix was not seamless. However, if integration isn't a priority, the software itself is of high quality.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

C

Claudio

Hospital & Health Care, 1-10 employees

More than a year

5.0
September 2019

Perfect companion for my intraoral camera

Pros

The interface is intuitive and smooth. Exporting images from the intraoral camera and x-ray sensor is very simple.

Cons

Installing drivers can be somewhat challenging, and sometimes I encounter errors when updating Windows.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jasmin

Medical Practice, 11-50 employees

5.0
July 2019

Good imaging for low price

Pros

The software comes at a low price point. The imaging quality is quite impressive.

Cons

It doesn't directly integrate with eaglsoft; you need another program to run alongside eaglesoft.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
December 2018

Sota Imaging donation

Pros

It enables my wife and me to provide dentistry services in Costa Rica, addressing the needs of the underserved population near our family farm.

Cons

I have not identified any drawbacks. It fulfills the needs of our volunteer work in Costa Rica perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
September 2018

Great Software but lacks stability

Pros

The user interface stands out for its remarkable intuitiveness, offering effortless and rapid navigation through the system.

Cons

We've had stability concerns, such as random crashes and error messages indicating device detection issues. Also, the way patient image folders are organized makes it difficult to identify data during hardware failures.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

9

T

Tony

Hospital & Health Care, 1-10 employees

More than a year

5.0
June 2018

Great camera and software

Pros

The initial setup proved to be simple and hassle-free, while day-to-day usage has remained uncomplicated. With a track record of over two years using this software, I can attest to its seamless integration with Dentrix, which enhances its utility and reliability in my practice.

Cons

I can't adjust the camera light, which is inconvenient for taking portrait shots for the chart. An on/off button for the light would be beneficial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Sharon

Not Specified, N/A employees

More than a year

5.0
May 2018

I love this camera! It's easy to use and my photos are crystal clear. Good value for the money.

Pros

This camera is easy to use and to teach others to use. The image clarity is excellent, and the price is very reasonable.

Cons

The only drawback I've found is the lack of a foot control option, which would be a nice addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mostafa

Not Specified, N/A employees

Less than 6 months

5.0
May 2018

Great customer service.

Pros

Customer service is excellent, and the software is easy to use. I appreciate its compatibility with tablets, and patients like its modern look.

Cons

It could benefit from more features and better processing, particularly improved noise reduction as the sharpening is quite strong.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
May 2018

Excellent customer service and tech support. We're very happy with the program as well.

Pros

Viewing and organizing images is easy. Exporting images for sharing or insurance processing is straightforward.

Cons

For my needs, I can't find any cons to mention. The software is extremely intuitive, and I navigate through it effortlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Claudia

Not Specified, N/A employees

More than a year

4.0
May 2018

Good quality.

Pros

It's easy to use and predictable, integrates smoothly with dental software, and includes features for image manipulation (such as magnification and rotation). You can annotate and make notes on images.

Cons

Updates are not always installed automatically or advertised. Occasionally, the quality of x-ray images is not optimal.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

C

chong

Not Specified, N/A employees

More than a year

4.0
May 2018

I really like it. Does it's job well.

Pros

The software integrates seamlessly with my existing practice software. It's simple to learn and use daily with patients. All my staff quickly learned its functions and use them daily. The image quality is comparable, if not better, than other major brands I've used over my twelve-year dental career. The initial investment has been well worth it, and I expect many more years of quality use.

Cons

Considering the competition, the software's cost is relatively high compared to major brands. However, I find it worth the investment due to its quality and functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

G

Georgia

Hospital & Health Care, 1-10 employees

More than a year

5.0
May 2018

The Sota Image Software has been a pleasure to use for over three years.

Pros

New employees can learn how to use it quickly. Editing and sending images is easy, with a variety of format options available. The images are clear and ideal for patient education.

Cons

I'd prefer the date header to display the date taken rather than the date of import. When we receive x-rays from different locations, the current setup requires hovering the mouse over the image to see the date taken.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shirley

Not Specified, N/A employees

More than a year

5.0
May 2018

Best imaging software out there

Pros

We love the support, clarity, and reliability. SOTA stands behind their product and is always just a quick phone call away with no long waits.

Cons

While mostly reliable, we occasionally experience issues, possibly due to user error, resulting in lost exams. Fortunately, calling support has always led to successful recovery.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luis

Not Specified, N/A employees

More than a year

4.0
May 2018

Easy to use

Pros

The images are clear, easy to interpret, and manipulation is straightforward. There's an automatic function to locate and access patients quickly.

Cons

It does not aggregate teeth images, and imported digital x-rays can't be adjusted to match the dates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

3

Functionality

9

M

Melanie

Not Specified, N/A employees

More than a year

5.0
May 2018

Love it! Great investment for our office.

Pros

SOTA is easy to use and learn. Patients appreciate seeing their images immediately. The sensors are reliable and durable, and accessories are readily available.

Cons

The server can be temperamental, we once ended up on a different network and had to re-import images. Occasionally, the system captures images with white noise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexander

Not Specified, N/A employees

More than a year

5.0
May 2018

Loved the camera, picture quality is very good. Customer service was superb

Pros

The software was easy to install and straightforward to use. Customer support was also excellent.

Cons

I have no complaints about the software, everything went smoothly. I would definitely recommend it to my colleagues!

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
May 2018

Good camera for the price

Pros

The camera is easy to install and operate, with high-quality images. It integrates well with our existing software.

Cons

I don't have any issues with this software. It seamlessly integrated with our current system and was easy to install.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

angelina

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2018

Effortless

Pros

It's user-friendly for all staff, whether new or experienced. Troubleshooting is minimal, and navigation is straightforward. The support team is exceptional, always courteous and professional.

Cons

Using the cliosoft cray system with an intraoral camera has been a bit tricky. It doesn't always work, but it's not overly complicated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

X

xochitl

Not Specified, N/A employees

More than a year

4.0
May 2018

it took a little to integrate the software, however, once completed no further issues.

Pros

Once installed, it's easy to use and manage. The quality is excellent, and organizing and labeling are straightforward. My team is pleased with this investment.

Cons

The initial setup took some time and several calls to customer service. It initially didn't integrate well, but eventually, our computer specialist managed to configure it independently after our calls to customer service didn't resolve the issue. We're lucky to have such a capable tech.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

9

L

Lisa

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2018

It is very easy to use and works well.

Pros

Teaching someone to use this product is simple. The images are clear and allow for detailed diagnostics.

Cons

The only issue is its lack of integration with Dentrix. It would be great if there was a way to transfer images into any program seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aileen

Not Specified, N/A employees

More than a year

4.0
May 2018

I havent have any problem with it since I bought a few years back

Pros

The images are consistently good, and the software is easy to use. It's compatible with my existing software, and installation was straightforward. Tech support was fast when we initially used it, and we haven't encountered any issues since purchasing.

Cons

Images can become blurry with barriers in place, and the interface could be more compact for ease of use. Visibility is also affected when the camera lens fogs up or gets wet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

8