softwareStreamLine MD EHR, PM & Billing Software Reviews
23 Reviews
Overall Rating
3.8
23 Reviews
Rating Distribution
5
(9)
4
(6)
3
(3)
2
(4)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Overall Rating
3.8
23 Reviews
Rating Distribution
5
(9)
4
(6)
3
(3)
2
(4)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Filters
Specialty
Provider Size
Time Used
Made obsolete by better software and better service
Made obsolete by better software and better service
Pros
Regrettably, I couldnt find any positive aspects during my experience with this software. My dissatisfaction began within the first 60 days, and to make matters worse, the sales representatives provided conflicting information, leaving me with doubts.
Cons
Onboarding properties was a cumbersome process, and what appeared to be included often turned out to have additional costs or lacked fundamental functionality.
Ease of use
4
Value for money
3
Customer Support
5
Functionality
3
Nathan S.
Hospitality, 1-10 employees
Jun 21, 2023
Bestinclass Property Management Software
Bestinclass Property Management Software
Pros
Our journey with Streamline has been exceptionally positive. We never expected to be so satisfied with a Property Management Software PMS. It has significantly reduced our reliance on external vendors. While we encountered some challenges along the way, the Streamline team was always there to help us navigate them.
Cons
Streamline offers a comprehensive solution with flexibility, but some of its applications have limitations. However, recent improvements have enabled us to effectively utilize both HappyStay and OwnerX.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Dennis R.
Real Estate, 51-100 employees
Feb 21, 2023
Software selection is not just about great features, it is about great support people.
Software selection is not just about great features, it is about great support people.
Pros
Selecting and integrating Property Management Software PMS is a memorable process, and its far from straightforward. While I appreciate all the functionality Streamline offers, what truly stands out is the exceptional support from their team. A successful software choice isnt solely about features and affordability its about building supportive relationships with people genuinely interested in helping your business thrive.
Cons
Although Streamline is impressive, there is room for improvement in the area of owner accounting documents.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Rachele H.
Leisure, Travel and Tourism, 11-50 employees
Feb 21, 2023
Integral part of our team
Integral part of our team
Pros
Streamline has effectively streamlined our business operations, processes, and accounting, greatly enhancing the efficiency of our teams. It fully integrates all the key components of our business, consolidating our tech stack into one platform. The customization options are robust.
Cons
Remarkably, there arent any significant downsides. The occasional issues we encounter are usually temporary and offset by the benefits of future upgrades.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jennifer M.
Hospitality, 11-50 employees
Feb 13, 2023
Streamline review | JZ Vacation Rentals
Streamline review | JZ Vacation Rentals
Pros
What impresses me most about Streamline are the top two featuresStreamshare andSpecial Blocking. These features unlock growth opportunities that might otherwise go unnoticed. Streamshare allows you to establish your OTA presence in new cities before entering them, while Special Blocking lets you combine properties effectively.
Cons
If I were to wish for an improvement, it would be a twoway full integration with Breezeway. While Breezeway works well, theres a disconnect between cleanings and work orders in the current setup.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Alex Z.
Real Estate, 11-50 employees
Jan 31, 2023
Do not waste your time or money
Do not waste your time or money
Pros
I initially liked the concept of this software based on its online representation and sales pitch. However, the actual functionality did not align with what was promised. If it delivered on its pitched capabilities, it could have been invaluable. Unfortunately, I cannot think of any pros, and I wish I had come across more reviews like this before embarking on this journey.
Cons
The experience with this software has been far from smooth. After nearly a yearlong struggle to complete their threemonth training program, we expected a seamless transition togoing live. However, weve faced a constant stream of issues, many of which were not covered during training. The support responses often involved sharing links to paragraphs we had already read. This has left us questioning the softwares ability to deliver on its claimed features, such as generating quotes from our we
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Meghan S.
Hospitality, 1-10 employees
Nov 30, 2022
Highly recommended
Highly recommended
Pros
The patient charts are easy to create, manage and edit. We can add notes later and continue the same file for repeating patients.
Cons
No prescription feature included in the software. There should be a prescription feature.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Larry
Bishop Therapy Center, 2-9 employees
Apr 15, 2022
StreamLine; A software that actually Streamlines our workflow!
StreamLine; A software that actually Streamlines our workflow!
Pros
Weve been using this software for quite a while now and it honestly has helped us streamline our workflow. Their customer support is Amazing and super reliable. I highly recommend this software to my fellow colleagues.
Cons
Nothing of significance as of yet.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Isabell
Houston Heartburn & Reflux Center, 2-9 employees
Apr 10, 2022
Good
Good
Pros
We are happy with it because of the patient information as well as the different treatment routes we can add to charts. Impressive stuff.
Cons
The layout does not let you change colors for customization.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jeb
Schrude Healing Center, 2-9 employees
Mar 15, 2022
Great Customer Support!
Great Customer Support!
Pros
Their biggest highlight is their customer support; they are reliable, quick to respond and gets the issue resolved within hours. Whenever I have a hard time understanding a specific feature they always get back to me as soon as possible. A 10/10 Team.
Cons
I dont like how the software is not intuitive enough; the layout is pretty average and the format is really simple. I also dont appreciate how the system is not very user friendly for beginners.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Jeni
Palmyra Surgical LLC, 2-9 employees
Apr 25, 2021
Good for customisation!
Good for customisation!
Pros
I like how easy it is to customise with this system, definitely their most appreciated feature. I also like the user friendly layout and the format.
Cons
Some features needs to be automated to increase efficiency of work and the customer support needs to be more responsive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lindsey
Flowers Hospital, 2-9 employees
Apr 25, 2021
A Good Software.
A Good Software.
Pros
The customised patient chart is one of my favourite feature, makes your job easier. Their customer support is also very good
Cons
There are a few things that I dont really like about this software, for example, glitches, etc.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Harry
Smile Dental Clinic, 2-9 employees
Apr 05, 2021
Not worth the trouble
Not worth the trouble
Pros
It has some pros like the ability to integrate with other programs.
Cons
The patient portal does not load. We have to send everyone their lab reports ourselves. It does not update information unless you click refresh.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
4
Denny
Alder Medical Center, 10-49 employees
Mar 22, 2021
Did not streamline anything
Did not streamline anything
Pros
There is nothing good to say it does the bare minimum but that is not enough.
Cons
Too clunky and difficult to use. The training did not help and now we are stuck with an unresponsive EHR software.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
6
Jake
Good Health Clinic, 10-49 employees
Mar 18, 2021
Not Streamlined
Not Streamlined
Pros
They have a great customer service and that is the only thing that has kept us loyal.
Cons
The software is not intuitive and it takes a long time to train staff on it.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Fred
Ewing Emergency Hospital, 10-49 employees
Mar 17, 2021
StreamLINE Review
StreamLINE Review
Pros
The software has everything we need from an EHR and it allows us to customize according to our specific protocols.
Cons
Getting the bill to process and print is a cumbersome task and it takes too many clicks.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Zefir
Eastside Medical Alliance, 50-99 employees
Mar 13, 2021
Not easy to use
Not easy to use
Pros
There are some features like the customized patient chart templates which are useful
Cons
Overall the billing module is a nightmare and we can never seem to get the details right. It has not helped us with filing insurance claims either.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
4
Harry
Sparkle Dental Clinic, 2-9 employees
Mar 13, 2021
Streamline Review
Streamline Review
Pros
The practice management tool has helped my limited staff become more efficient and handle patient check-ins, appointments and billing all by themselves
Cons
They should add more customization for certain modules like patient portals.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Chloe
Paul Pediatric Clinic, 2-9 employees
Mar 13, 2021
Made our life easier!
Made our life easier!
Pros
The health records management and report writing features are so easy to use that now our doctors quickly update files and they are available to the patients on their portal within 24 hours.
Cons
It is time they update some of the interfaces and make them more accessible.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Yuri
Opal Pediatrics, 10-49 employees
Mar 12, 2021
Customer service keeps us loyal
Customer service keeps us loyal
Pros
The customer representatives at Streamline know how to do their job and they are so friendly on the phone. They help resolve issues every time and are available at any hour of the day or night.
Cons
There are some problems with the billing module because we have many insurance claims that came back with errors.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Francis
Goldsmith Healthcare LLC, 50-99 employees
Mar 07, 2021
The best software for billing
The best software for billing
Pros
Our hospital has been using this software for quite a while and there has never been an issue with the billing. It is so easy to streamline the financial and administrative processes that we have not felt the need to use any paperwork ever since we made the switch.
Cons
They do not offer round-the-clock customer service so sometimes it can be frustrating to wait for the representative to get back to you.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
David
Wernham Hospital, 10-49 employees
Mar 05, 2021
I wouldnt choose any other Software
I wouldnt choose any other Software
Pros
This software has only improved and evolved since the past 7 years that I have been using this. It is so efficient, fast, and has taken over the jobs of so many people. Its seriously the best
Cons
According to me, the only area they need to work on is customer support. Although it has improved over time it still needs to be quick.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Nathan N.
Owner, 2-10 employees employees
Sep 03, 2020
Awesome
Awesome
Pros
It has amazing scheduling tools. Other features are very useful. The software is very beautifully laid out.
Cons
The software at first seems extremely tricky but as soon as time goes by you start to understand it.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Joe
President, 11-50 employees employees
May 13, 2019
Filters
Made obsolete by better software and better service
Made obsolete by better software and better service
Pros
Regrettably, I couldnt find any positive aspects during my experience with this software. My dissatisfaction began within the first 60 days, and to make matters worse, the sales representatives provided conflicting information, leaving me with doubts.
Cons
Onboarding properties was a cumbersome process, and what appeared to be included often turned out to have additional costs or lacked fundamental functionality.
Ease of use
4
Value for money
3
Customer Support
5
Functionality
3
Nathan S.
Hospitality, 1-10 employees
Jun 21, 2023
Bestinclass Property Management Software
Bestinclass Property Management Software
Pros
Our journey with Streamline has been exceptionally positive. We never expected to be so satisfied with a Property Management Software PMS. It has significantly reduced our reliance on external vendors. While we encountered some challenges along the way, the Streamline team was always there to help us navigate them.
Cons
Streamline offers a comprehensive solution with flexibility, but some of its applications have limitations. However, recent improvements have enabled us to effectively utilize both HappyStay and OwnerX.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Dennis R.
Real Estate, 51-100 employees
Feb 21, 2023
Software selection is not just about great features, it is about great support people.
Software selection is not just about great features, it is about great support people.
Pros
Selecting and integrating Property Management Software PMS is a memorable process, and its far from straightforward. While I appreciate all the functionality Streamline offers, what truly stands out is the exceptional support from their team. A successful software choice isnt solely about features and affordability its about building supportive relationships with people genuinely interested in helping your business thrive.
Cons
Although Streamline is impressive, there is room for improvement in the area of owner accounting documents.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Rachele H.
Leisure, Travel and Tourism, 11-50 employees
Feb 21, 2023
Integral part of our team
Integral part of our team
Pros
Streamline has effectively streamlined our business operations, processes, and accounting, greatly enhancing the efficiency of our teams. It fully integrates all the key components of our business, consolidating our tech stack into one platform. The customization options are robust.
Cons
Remarkably, there arent any significant downsides. The occasional issues we encounter are usually temporary and offset by the benefits of future upgrades.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jennifer M.
Hospitality, 11-50 employees
Feb 13, 2023
Streamline review | JZ Vacation Rentals
Streamline review | JZ Vacation Rentals
Pros
What impresses me most about Streamline are the top two featuresStreamshare andSpecial Blocking. These features unlock growth opportunities that might otherwise go unnoticed. Streamshare allows you to establish your OTA presence in new cities before entering them, while Special Blocking lets you combine properties effectively.
Cons
If I were to wish for an improvement, it would be a twoway full integration with Breezeway. While Breezeway works well, theres a disconnect between cleanings and work orders in the current setup.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Alex Z.
Real Estate, 11-50 employees
Jan 31, 2023
Do not waste your time or money
Do not waste your time or money
Pros
I initially liked the concept of this software based on its online representation and sales pitch. However, the actual functionality did not align with what was promised. If it delivered on its pitched capabilities, it could have been invaluable. Unfortunately, I cannot think of any pros, and I wish I had come across more reviews like this before embarking on this journey.
Cons
The experience with this software has been far from smooth. After nearly a yearlong struggle to complete their threemonth training program, we expected a seamless transition togoing live. However, weve faced a constant stream of issues, many of which were not covered during training. The support responses often involved sharing links to paragraphs we had already read. This has left us questioning the softwares ability to deliver on its claimed features, such as generating quotes from our we
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Meghan S.
Hospitality, 1-10 employees
Nov 30, 2022
Highly recommended
Highly recommended
Pros
The patient charts are easy to create, manage and edit. We can add notes later and continue the same file for repeating patients.
Cons
No prescription feature included in the software. There should be a prescription feature.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Larry
Bishop Therapy Center, 2-9 employees
Apr 15, 2022
StreamLine; A software that actually Streamlines our workflow!
StreamLine; A software that actually Streamlines our workflow!
Pros
Weve been using this software for quite a while now and it honestly has helped us streamline our workflow. Their customer support is Amazing and super reliable. I highly recommend this software to my fellow colleagues.
Cons
Nothing of significance as of yet.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Isabell
Houston Heartburn & Reflux Center, 2-9 employees
Apr 10, 2022
Good
Good
Pros
We are happy with it because of the patient information as well as the different treatment routes we can add to charts. Impressive stuff.
Cons
The layout does not let you change colors for customization.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jeb
Schrude Healing Center, 2-9 employees
Mar 15, 2022
Great Customer Support!
Great Customer Support!
Pros
Their biggest highlight is their customer support; they are reliable, quick to respond and gets the issue resolved within hours. Whenever I have a hard time understanding a specific feature they always get back to me as soon as possible. A 10/10 Team.
Cons
I dont like how the software is not intuitive enough; the layout is pretty average and the format is really simple. I also dont appreciate how the system is not very user friendly for beginners.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Jeni
Palmyra Surgical LLC, 2-9 employees
Apr 25, 2021
Good for customisation!
Good for customisation!
Pros
I like how easy it is to customise with this system, definitely their most appreciated feature. I also like the user friendly layout and the format.
Cons
Some features needs to be automated to increase efficiency of work and the customer support needs to be more responsive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lindsey
Flowers Hospital, 2-9 employees
Apr 25, 2021
A Good Software.
A Good Software.
Pros
The customised patient chart is one of my favourite feature, makes your job easier. Their customer support is also very good
Cons
There are a few things that I dont really like about this software, for example, glitches, etc.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Harry
Smile Dental Clinic, 2-9 employees
Apr 05, 2021
Not worth the trouble
Not worth the trouble
Pros
It has some pros like the ability to integrate with other programs.
Cons
The patient portal does not load. We have to send everyone their lab reports ourselves. It does not update information unless you click refresh.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
4
Denny
Alder Medical Center, 10-49 employees
Mar 22, 2021
Did not streamline anything
Did not streamline anything
Pros
There is nothing good to say it does the bare minimum but that is not enough.
Cons
Too clunky and difficult to use. The training did not help and now we are stuck with an unresponsive EHR software.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
6
Jake
Good Health Clinic, 10-49 employees
Mar 18, 2021
Not Streamlined
Not Streamlined
Pros
They have a great customer service and that is the only thing that has kept us loyal.
Cons
The software is not intuitive and it takes a long time to train staff on it.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Fred
Ewing Emergency Hospital, 10-49 employees
Mar 17, 2021
StreamLINE Review
StreamLINE Review
Pros
The software has everything we need from an EHR and it allows us to customize according to our specific protocols.
Cons
Getting the bill to process and print is a cumbersome task and it takes too many clicks.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Zefir
Eastside Medical Alliance, 50-99 employees
Mar 13, 2021
Not easy to use
Not easy to use
Pros
There are some features like the customized patient chart templates which are useful
Cons
Overall the billing module is a nightmare and we can never seem to get the details right. It has not helped us with filing insurance claims either.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
4
Harry
Sparkle Dental Clinic, 2-9 employees
Mar 13, 2021
Streamline Review
Streamline Review
Pros
The practice management tool has helped my limited staff become more efficient and handle patient check-ins, appointments and billing all by themselves
Cons
They should add more customization for certain modules like patient portals.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Chloe
Paul Pediatric Clinic, 2-9 employees
Mar 13, 2021
Made our life easier!
Made our life easier!
Pros
The health records management and report writing features are so easy to use that now our doctors quickly update files and they are available to the patients on their portal within 24 hours.
Cons
It is time they update some of the interfaces and make them more accessible.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Yuri
Opal Pediatrics, 10-49 employees
Mar 12, 2021
Customer service keeps us loyal
Customer service keeps us loyal
Pros
The customer representatives at Streamline know how to do their job and they are so friendly on the phone. They help resolve issues every time and are available at any hour of the day or night.
Cons
There are some problems with the billing module because we have many insurance claims that came back with errors.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Francis
Goldsmith Healthcare LLC, 50-99 employees
Mar 07, 2021
The best software for billing
The best software for billing
Pros
Our hospital has been using this software for quite a while and there has never been an issue with the billing. It is so easy to streamline the financial and administrative processes that we have not felt the need to use any paperwork ever since we made the switch.
Cons
They do not offer round-the-clock customer service so sometimes it can be frustrating to wait for the representative to get back to you.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
David
Wernham Hospital, 10-49 employees
Mar 05, 2021
I wouldnt choose any other Software
I wouldnt choose any other Software
Pros
This software has only improved and evolved since the past 7 years that I have been using this. It is so efficient, fast, and has taken over the jobs of so many people. Its seriously the best
Cons
According to me, the only area they need to work on is customer support. Although it has improved over time it still needs to be quick.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Nathan N.
Owner, 2-10 employees employees
Sep 03, 2020
Awesome
Awesome
Pros
It has amazing scheduling tools. Other features are very useful. The software is very beautifully laid out.
Cons
The software at first seems extremely tricky but as soon as time goes by you start to understand it.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Joe
President, 11-50 employees employees
May 13, 2019