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Sunrise EMR Reviews
23 Review(s)
softwareOverall Rating
3.4
23 Review(s)
Rating Distribution
5
(5)
4
(7)
3
(6)
2
(3)
1
(2)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.4
23 Review(s)
Rating Distribution
5
(5)
4
(7)
3
(6)
2
(3)
1
(2)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Ratings
Provider Size
Time Used
Sort by:
Great configurable software for clinical use!
Great configurable software for clinical use!
Pros
Sunrise EMR offers a comprehensive solution for all hospital clinical departments, actively updating its software suite to align with healthcare trends.
Cons
While the software is user-friendly, configuration can be challenging. It's essential for multiple individuals in the organization to undergo super user training and the configuration course. Opting for onsite setup and training is advisable for a smooth start.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Verified User
Medical Practice, 500+ employees
July 2021
Good experience!
Good experience!
Pros
The practice management end of this software is great. This means it is able to consistently do good checking, billing, collections, and AR processes. It was easy to pull up the schedule and add or cancel patients.
Cons
Faced no issue till now.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Isaiah
Calcom Health Technolgies, 10-49 employees
March 2021
Excellent for daily functions!
Excellent for daily functions!
Pros
I do like the front page with the daily recap. A good place where you can find all information in terms of doctor visits, blood test results, other para-clinical exams, insurance plans and everything related to the subject.
Cons
Mobile apps will help a lot.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mia R
Medical Practice, 10-49 employees
March 2021
Billing made easy!
Billing made easy!
Pros
You get to have a lot of control over the fine details. Sunrises best feature is its electronic charting. I have never experienced it go down, and it is rarely if ever "slow".
Cons
There is nothing I dislike.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Stuart
Francisco Gil Professional Medical Co., 2-9 employees
March 2021
Comprehensive but slightly overwhelming!
Comprehensive but slightly overwhelming!
Pros
Very responsive to users need and has comprehensive tools and services for daily practice. I never experienced a system crash and data was very secure throughout. Loved the development of software.
Cons
User interface is very cluttered which makes it a little overwhelming to process all the data.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Kelsea H
Hospital & Health Care, 500+ employees
March 2021
Robust, but Unstable and Slow
Robust, but Unstable and Slow
Pros
The EMR provides virtually unlimited customization options.
Cons
Accessing the program via Citrix sessions significantly slows down operations. This setup also introduces connectivity issues, often leading to abrupt session terminations during documentation. Task-switching within the program is notably slow and laggy, possibly due to the virtual machine setup.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Verified User
Hospital & Health Care, 11-50 employees
November 2020
Everything in one place!
Everything in one place!
Pros
Patients benefit from having all their information in one place, including medical records, current charting, prescriptions, orders, trends, social work details, etc. Tasks can also be efficiently managed through the system, particularly with labs.
Cons
If two users chart on the same patient simultaneously, the second user to save their work risks losing all entered data.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Verified User
Hospital & Health Care, 500+ employees
September 2019
Sunrise EMR EPSi Decision Support Tool
Sunrise EMR EPSi Decision Support Tool
Pros
The software features an intuitive interface for easy data loading and report generation.
Cons
Our company operates on version 7.5 FP2 and is quite behind the current version. Due to difficulties in contract negotiations with Sunrise EMR, we have started exploring rival software solutions. While we might not be a major revenue source for Sunrise EMR, we still deserve respectful treatment as clients. The software functionality is comparable; it's the support quality that sets vendors apart.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Verified User
Hospital & Health Care, 500+ employees
August 2019
Generally hate all Sunrise products
Generally hate all Sunrise products
Pros
It excellently communicates with laboratory software, enhancing its utility.
Cons
The software lacks functionality for pharmaceuticals and streamlined ordering processes.
Ease of use
6
Value for money
3
Customer Support
3
Functionality
3
Verified User
Hospital & Health Care, 101-500 employees
July 2019
Too much going on
Too much going on
Pros
I like the software's comprehensive nature, consistently providing users with access to all necessary features. It remains stable and rarely slows down.
Cons
Transitioning to Sunrise was overwhelming as a student. A more intuitive interface would allow me to focus on my field rather than grappling with software navigation. The myriad options and filters make it challenging to find what you need efficiently. Simplifying the interface would greatly enhance usability.
Ease of use
2
Value for money
2
Customer Support
4
Functionality
4
Kelsea H.
Hospital & Health Care, 500+ employees
December 2018
Sunrise isn't my fav
Sunrise isn't my fav
Pros
Sunrise's standout feature is its electronic charting capabilities.
Cons
Coming from an EPIC background, Sunrise falls short in incorporating many of EPIC's advanced features.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Verified User
Not Specified, 51-100 employees
July 2018
Sunrise EMR is wonderful
Sunrise EMR is wonderful
Pros
I found everything within the program easy to locate, learn, and navigate.
Cons
The layout appears somewhat plain, but it is not a major issue.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Verified User
Hospital & Health Care, 101-500 employees
April 2018
Customizable, but still no EPIC
Customizable, but still no EPIC
Pros
Dot phrases are customizable with institutional approval.
Cons
In the version I used, frequent logouts, a cumbersome login process and a cluttered appearance were recurrent issues.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Verified User
Hospital & Health Care, 11-50 employees
April 2018
Sunrise EMR PM
Sunrise EMR PM
Pros
Sunrise EMR simplifies patient scheduling and billing report printing. It facilitates patient follow-ups and alert creation.
Cons
While I find this program excellent, the reliance on another company to manage EDI billing addresses and insurance details is a drawback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Medical Practice, 11-50 employees
January 2018
Ease of Sunrise EMR
Ease of Sunrise EMR
Pros
This program is incredibly user-friendly and intuitive.
Cons
I wish certain processes within Sunrise EMR were less manual.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Verified User
Hospital & Health Care, 51-100 employees
January 2018
Great Financial Performance Tool
Great Financial Performance Tool
Pros
Generating financial reports is pretty easy and simple with this software.
Cons
I have no complaints as the vendor support has been exceptional.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Verified User
Hospital & Health Care, 51-100 employees
January 2018
Sunrise EMR Is Cloudy At The Moment
Sunrise EMR Is Cloudy At The Moment
Pros
Working under Sunrise EMR is an amazing experience, with regular updates on workflow changes.
Cons
The company lacks transparency regarding ongoing services and acquisitions, particularly concerning software integration.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
Verified User
Not Specified, 500+ employees
December 2017
Sunrise EMR reviews
Sunrise EMR reviews
Pros
It is relatively easy to use and particularly effective for billing purposes.
Cons
The absence of dot phrases, common in advanced EHR systems, is a limitation.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Verified User
Medical Practice, 11-50 employees
December 2017
Being a Biller, I love how I can detail the charts and billing cycle
Being a Biller, I love how I can detail the charts and billing cycle
Pros
The financial management feature streamlines patient billing and insurance tracking.
Cons
I can't say anything bad about this company as it significantly benefited my office when needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mia Monique R.
Medical Practice, 11-50 employees
October 2017
Be sure to utilize all of the great functions of this product.
Be sure to utilize all of the great functions of this product.
Pros
The scheduling functionality of this product is excellent.
Cons
Navigating the reporting feature can be complex, making it challenging to compile all necessary information into a single report.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kathleen A.
Medical Billing, 11-50 employees
October 2017
Medical Billing made easy!
Medical Billing made easy!
Pros
The software is great and simple to learn, offering various ways to search for patient information. Multiple users can access a patient's chart simultaneously.
Cons
The software operates very slow on certain computers, occasionally delaying feature updates.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Verified User
Hospital & Health Care, 51-100 employees
October 2017
Excellent everyday functions, however it lacks large scale analysis tools
Excellent everyday functions, however it lacks large scale analysis tools
Pros
I really like the daily recap on the front page, consolidating doctor visits, test results, insurance information, and more. The top alert bar is especially useful for highlighting crucial information. It's a great EMR, especially when shared among different practices, enabling access to a wide range of expertise.
Cons
I wish Sunrise EMR offered more robust analysis tools for comprehensive data searches and structured data extraction, facilitating research and practice overview.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Verified User
Medical Practice, 101-500 employees
November 2016
good EMR
good EMR
Pros
It has a MS-DOS-like interface suitable for older machines and the ability to generate Internet Explorer files.
Cons
Limited integration with PACS and other essential software hampers seamless patient management.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Verified User
Hospital & Health Care, 51-100 employees
June 2016
Filters
Sort by:
Great configurable software for clinical use!
Great configurable software for clinical use!
Pros
Sunrise EMR offers a comprehensive solution for all hospital clinical departments, actively updating its software suite to align with healthcare trends.
Cons
While the software is user-friendly, configuration can be challenging. It's essential for multiple individuals in the organization to undergo super user training and the configuration course. Opting for onsite setup and training is advisable for a smooth start.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Verified User
Medical Practice, 500+ employees
July 2021
Good experience!
Good experience!
Pros
The practice management end of this software is great. This means it is able to consistently do good checking, billing, collections, and AR processes. It was easy to pull up the schedule and add or cancel patients.
Cons
Faced no issue till now.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Isaiah
Calcom Health Technolgies, 10-49 employees
March 2021
Excellent for daily functions!
Excellent for daily functions!
Pros
I do like the front page with the daily recap. A good place where you can find all information in terms of doctor visits, blood test results, other para-clinical exams, insurance plans and everything related to the subject.
Cons
Mobile apps will help a lot.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mia R
Medical Practice, 10-49 employees
March 2021
Billing made easy!
Billing made easy!
Pros
You get to have a lot of control over the fine details. Sunrises best feature is its electronic charting. I have never experienced it go down, and it is rarely if ever "slow".
Cons
There is nothing I dislike.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Stuart
Francisco Gil Professional Medical Co., 2-9 employees
March 2021
Comprehensive but slightly overwhelming!
Comprehensive but slightly overwhelming!
Pros
Very responsive to users need and has comprehensive tools and services for daily practice. I never experienced a system crash and data was very secure throughout. Loved the development of software.
Cons
User interface is very cluttered which makes it a little overwhelming to process all the data.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Kelsea H
Hospital & Health Care, 500+ employees
March 2021
Robust, but Unstable and Slow
Robust, but Unstable and Slow
Pros
The EMR provides virtually unlimited customization options.
Cons
Accessing the program via Citrix sessions significantly slows down operations. This setup also introduces connectivity issues, often leading to abrupt session terminations during documentation. Task-switching within the program is notably slow and laggy, possibly due to the virtual machine setup.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Verified User
Hospital & Health Care, 11-50 employees
November 2020
Everything in one place!
Everything in one place!
Pros
Patients benefit from having all their information in one place, including medical records, current charting, prescriptions, orders, trends, social work details, etc. Tasks can also be efficiently managed through the system, particularly with labs.
Cons
If two users chart on the same patient simultaneously, the second user to save their work risks losing all entered data.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Verified User
Hospital & Health Care, 500+ employees
September 2019
Sunrise EMR EPSi Decision Support Tool
Sunrise EMR EPSi Decision Support Tool
Pros
The software features an intuitive interface for easy data loading and report generation.
Cons
Our company operates on version 7.5 FP2 and is quite behind the current version. Due to difficulties in contract negotiations with Sunrise EMR, we have started exploring rival software solutions. While we might not be a major revenue source for Sunrise EMR, we still deserve respectful treatment as clients. The software functionality is comparable; it's the support quality that sets vendors apart.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Verified User
Hospital & Health Care, 500+ employees
August 2019
Generally hate all Sunrise products
Generally hate all Sunrise products
Pros
It excellently communicates with laboratory software, enhancing its utility.
Cons
The software lacks functionality for pharmaceuticals and streamlined ordering processes.
Ease of use
6
Value for money
3
Customer Support
3
Functionality
3
Verified User
Hospital & Health Care, 101-500 employees
July 2019
Too much going on
Too much going on
Pros
I like the software's comprehensive nature, consistently providing users with access to all necessary features. It remains stable and rarely slows down.
Cons
Transitioning to Sunrise was overwhelming as a student. A more intuitive interface would allow me to focus on my field rather than grappling with software navigation. The myriad options and filters make it challenging to find what you need efficiently. Simplifying the interface would greatly enhance usability.
Ease of use
2
Value for money
2
Customer Support
4
Functionality
4
Kelsea H.
Hospital & Health Care, 500+ employees
December 2018
Sunrise isn't my fav
Sunrise isn't my fav
Pros
Sunrise's standout feature is its electronic charting capabilities.
Cons
Coming from an EPIC background, Sunrise falls short in incorporating many of EPIC's advanced features.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Verified User
Not Specified, 51-100 employees
July 2018
Sunrise EMR is wonderful
Sunrise EMR is wonderful
Pros
I found everything within the program easy to locate, learn, and navigate.
Cons
The layout appears somewhat plain, but it is not a major issue.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Verified User
Hospital & Health Care, 101-500 employees
April 2018
Customizable, but still no EPIC
Customizable, but still no EPIC
Pros
Dot phrases are customizable with institutional approval.
Cons
In the version I used, frequent logouts, a cumbersome login process and a cluttered appearance were recurrent issues.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Verified User
Hospital & Health Care, 11-50 employees
April 2018
Sunrise EMR PM
Sunrise EMR PM
Pros
Sunrise EMR simplifies patient scheduling and billing report printing. It facilitates patient follow-ups and alert creation.
Cons
While I find this program excellent, the reliance on another company to manage EDI billing addresses and insurance details is a drawback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Medical Practice, 11-50 employees
January 2018
Ease of Sunrise EMR
Ease of Sunrise EMR
Pros
This program is incredibly user-friendly and intuitive.
Cons
I wish certain processes within Sunrise EMR were less manual.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Verified User
Hospital & Health Care, 51-100 employees
January 2018
Great Financial Performance Tool
Great Financial Performance Tool
Pros
Generating financial reports is pretty easy and simple with this software.
Cons
I have no complaints as the vendor support has been exceptional.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Verified User
Hospital & Health Care, 51-100 employees
January 2018
Sunrise EMR Is Cloudy At The Moment
Sunrise EMR Is Cloudy At The Moment
Pros
Working under Sunrise EMR is an amazing experience, with regular updates on workflow changes.
Cons
The company lacks transparency regarding ongoing services and acquisitions, particularly concerning software integration.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
Verified User
Not Specified, 500+ employees
December 2017
Sunrise EMR reviews
Sunrise EMR reviews
Pros
It is relatively easy to use and particularly effective for billing purposes.
Cons
The absence of dot phrases, common in advanced EHR systems, is a limitation.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Verified User
Medical Practice, 11-50 employees
December 2017
Being a Biller, I love how I can detail the charts and billing cycle
Being a Biller, I love how I can detail the charts and billing cycle
Pros
The financial management feature streamlines patient billing and insurance tracking.
Cons
I can't say anything bad about this company as it significantly benefited my office when needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mia Monique R.
Medical Practice, 11-50 employees
October 2017
Be sure to utilize all of the great functions of this product.
Be sure to utilize all of the great functions of this product.
Pros
The scheduling functionality of this product is excellent.
Cons
Navigating the reporting feature can be complex, making it challenging to compile all necessary information into a single report.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kathleen A.
Medical Billing, 11-50 employees
October 2017
Medical Billing made easy!
Medical Billing made easy!
Pros
The software is great and simple to learn, offering various ways to search for patient information. Multiple users can access a patient's chart simultaneously.
Cons
The software operates very slow on certain computers, occasionally delaying feature updates.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Verified User
Hospital & Health Care, 51-100 employees
October 2017
Excellent everyday functions, however it lacks large scale analysis tools
Excellent everyday functions, however it lacks large scale analysis tools
Pros
I really like the daily recap on the front page, consolidating doctor visits, test results, insurance information, and more. The top alert bar is especially useful for highlighting crucial information. It's a great EMR, especially when shared among different practices, enabling access to a wide range of expertise.
Cons
I wish Sunrise EMR offered more robust analysis tools for comprehensive data searches and structured data extraction, facilitating research and practice overview.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Verified User
Medical Practice, 101-500 employees
November 2016
good EMR
good EMR
Pros
It has a MS-DOS-like interface suitable for older machines and the ability to generate Internet Explorer files.
Cons
Limited integration with PACS and other essential software hampers seamless patient management.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Verified User
Hospital & Health Care, 51-100 employees
June 2016