SynaMed Reviews

“A Personal Favourite!

Pros

Send frequent Reminders for appointments which are really helpful. The patient portal helps keep track of everything and its voice recognition feature is my favorite of them all.

Cons

Glitches from time to time. Other than this no other significant complaints.

“Not Impressive

Pros

The layout is simple and easy to use for all the staff. The learning curve is low and hence its easy to adapt to the system quickly.

Cons

To be honest, some of the features need to be updated as soon as possible because the system is getting slow, overall.

“We are happy with it

Pros

The software has made it so much easier for us to manage our day-to-day operations. It is a lot better than the last software we were using.

Cons

The voice recognition takes some time to respond.

“A Great Choice

Pros

Its easy to operate and helps update records and files more quickly than other softwares. I also personally like its billing and scheduling features; they really help speed things up.

Cons

The customer support is close to being non-existent, they rarely respond, let alone solve your problems.

“Unsatisfied

Pros

Its easy to file insurance claims with this software.

Cons

Sometimes it takes a longer time to send documents through because of the connectivity issues and the customer support is also not the greatest.

“A Practical Choice

Pros

Its easy to customise and operate for beginners. The layout is very straight forward and its easy to navigate through files. A 10/10!

Cons

The customer support is not very responsive and takes a long time to fix the issues.

“A Good Product

Pros

This system has really helped us schedule appointments much more efficiently and with greater ease. Its a user friendly software with a ton of features to offer.

Cons

The software glitches a lot and the server goes down way often than usual .

“It has potential

Pros

We are able to edit schedules and patient charts on the go. It has an app version which works well too.

Cons

We cannot add more than one doctor to a report

“It failed to impress us

Pros

The dashboard looks great at first glance and they spent a lot of time on the design.

Cons

It has no functionality and everything seems like it is for show. Not worth the price.

“It has its ups and downs

Pros

We like how the software saves codes and we do not have to memorize them.

Cons

The software goes down at times and we have to wait for the server to be up again which is not good.*

“SynaMed Review

Pros

It is not as bad as our last software and we can now customize the patient forms according to our practice.

Cons

A new page opens up when you click on certain features which takes longer to load.

“Smooth experience

Pros

It has been easy to get used to and now the actions have become muscle memory. We can file insurance claims and send reminders to patients from within the same software.

Cons

The customer care helpline should have longer working hours to facilitate the late night shift.

“EHR made easy

Pros

I can now handle all the administrative tasks easily using the software and increase my productivity and that of the staff.

Cons

The fax connection is not stable and it often takes a long time to send documents through.

“Convenient for scheduling

Pros

The software is easy to use for scheduling appointments and it also sends reminders to make sure no one misses the allotted time.

Cons

A few tiny glitches in the billing feature which have caused some problems for patients.

“It is great

Pros

The voice recognition feature makes it easy to add notes which is convenient for busy doctors. The billing feature has made administrative work even more efficient.

Cons

There was no response from the customer service initially but now they are also checking up on us regularly.

“Satisfied with the service

Pros

The patient portal is easily accessible from different devices and the administrative staff can keep doctors updated as well as vice versa.

Cons

They should dispatch frequent updates because our last provider was always adding new features and functionality.

“A secure platform for confidential medical files

Pros

The software has made it easier for our employees to file patients and information and keep it backed up. Only those with access to the system can access the data and it also removes the need for any unnecessary paperwork.

Cons

They could add more customization options because the standard features often do not apply to our practice.

“Great software!

Pros

SynaMed EHR has some very useful features along with practice management solutions which is a great plus for me.

Cons

I have had some issues with customer support in the beginning as the software is not easy to use and some help is required in the beginning.

“Brilliant software

Pros

our two absolute favorite things about this software are first its patient portal and document management. These two features have played a vital role in improving our clinical efficiency. We are very happy with our decision.

Cons

I wish the customer support was a little more responsive and looked into the matter right away because any issues cost us time.