“Sole practitioners not a priority”

Pros

Inputting progress notes is quick and hassle-free. TheraNest's ease of client management, record storage, and site reliability are its standout features.

Cons

The billing service is costly for what it offers. Tracking payments and following up becomes time-consuming, with delayed invoice records and lack of alerts for unpaid invoices.

“Great options overall and better pricing than other EHR systems.”

Pros

The cost-effectiveness and the array of features offered are impressive.

Cons

A premade template library in the document section would be beneficial, as creating documents can be time-consuming and prone to errors. I miss the extensive template library from Simple Practice.

“Review of Theranest”

Pros

Working with Theranest for almost a decade has been a breeze. Keeping client files HIPAA compliant is vital in my line of work, and Theranest excels at it. Billing is straightforward once set up, and accessing customer support is a breeze whenever I encounter challenges.

Cons

As a small practice with just three of us, I find it frustrating to incur additional charges for changes, like using Wiley notes. While I understand Theranest's need to generate revenue, some features, such as choosing between Standard or SOAP notes, should be more flexible.

“Very user friendly!”

Pros

I am a fan of the progress notes layout and how the chart is organized.

Cons

Compared to other EHR systems I have tried previously, Theranest is remarkably user-friendly and easy to grasp.

“Great mental health software for a small practice”

Pros

The pricing based on practice size is a huge plus for me. Running a small practice alongside my full-time job means every penny counts, and Theranest being scalable is a game-changer.

Cons

I encounter limitations with the app regarding tasks like invoicing or managing group appointments, prompting me to switch to the website. When using my phone, I often opt for the cloud version over the app.

“yehia”

Pros

Transitioning our office's years of data to TheraNest was smooth and speedy. The customer service was excellent, and they were transparent throughout the process. After testing several other options, TheraNest stood out with its comprehensive features. The learning curve was manageable, and our staff quickly mastered it. The agenda, calendar, and appointment notifications are seamlessly integrated, and progress notes are professional and easy to manage.

Cons

the costs were daunting. However, as I've become more familiar with Theranest, I recognize its potential as an efficient, time-saving, and comprehensive system well worth the monthly investment. The flexibility in monthly billing based on caseload and reasonable pricing further enhance its appeal.

“Great TheraNest!”

Pros

ThetaNest's ease of use and versatility make it a joy to work with.

Cons

I have not utilized some of the recent updates.

“The Better Platform that is a few steps away from Prefection”

Pros

The previous interface was user-friendly.

Cons

My reviews contain an extensive list of issues; feel free to peruse them for details.

“Terrible product.”

Pros

While the appearance seems fine at first glance, the functionality leaves much to be desired.

Cons

The billing functionality leaves much to be desired. Posting a zero pay payment, such as a deductible, is needlessly complex. Tasks like posting payments, finding patients, applying codes, and making adjustments should be more streamlined, especially for secondary insurance billing.

“Best EHR”

Pros

Over several years of use, I've found this software to be incredibly user-friendly. The customer service team is quick and helpful.

Cons

While the claims process can sometimes be protracted, I attribute this more to the standard procedures rather than any fault in the software itself.

“Excellent Product”

Pros

Having all aspects of our business in one place with TheraNest has been invaluable as we've grown. It provides accurate reports and efficient scheduling practices.

Cons

The app lacks reliability and user-friendliness compared to other options.

“A review from a long time user”

Pros

I joined TheraNest in 2014 when we implemented EMRs for our private practice. It's been both affordable and convenient.

Cons

I do not require any additional features beyond what this program offers. It fulfills all my current needs satisfactorily.

“Just Starting Out”

Pros

Starting a new MH business comes with financial considerations, and TheraNest's willingness to grow with us has been a huge advantage in keeping costs manageable.

Cons

Many clients struggle to comprehend the statements provided.

“Therapist loves the EMR”

Pros

The templates, large font, and convenient features make it incredibly easy to use.

Cons

After two years of using this software, I have yet to encounter any significant drawbacks.

“Theranest is the way to go.”

Pros

Navigating and managing my private practice is a breeze with TheraNest. Customer support has always been helpful whenever I've reached out.

Cons

The pricing is slightly higher than my ideal preference.

“User Friendly EHR”

Pros

Using Theranest for over five years in my solo private practice has been outstanding. It seamlessly handles records, appointments, invoices, and even the transition to Telehealth during the Covid pandemic.

Cons

There is genuinely nothing about it that I dislike.

“Can't live without you”

Pros

Being able to track clients, both new and archived, is a key feature I appreciate.

Cons

The telehealth functionality did not meet my needs, prompting me to opt for a different platform. Additionally, the portal tends to pose difficulties for clients accessing it.

“Happy Camper”

Pros

As someone who's used many software applications, I find TheraNest refreshingly user-friendly and not overly complicated.

Cons

I have not encountered any issues.

“Thumbs up for Theranest”

Pros

TheraNest covers all the essential organizational needs for psychotherapists, and their customer service is top-notch.

Cons

I wish each page on Theranest presented information in a less crowded manner.

“Theranest can be for SLPs”

Pros

The scheduling and billing features of TheraNest are excellent, and having all our paperwork in one place is a big plus.

Cons

It is frustrating that I can't customize the portal questions to better suit my practice, especially since some questions aren't relevant to my work with children.