TheraNest Reviews

Pros

I love how easy it is to learn and navigate Theranest. The longer I use it, the more tricks I discover.

Cons

Sometimes appointments revert to their original status, but it's easily fixed by refreshing the screen.

Pros

Adding clients, managing documents, and processing payments are all seamless with Theranest. Clients also find it easy to use for payments and documentation.

Cons

Telehealth appointments must be scheduled weekly, with no option for recurring sessions.

Pros

Right now, the only positive is that it's what we have.

Cons

Calendar preferences don't save, causing scheduling confusion.

Pros

Managing tasks is a breeze, thanks to its clarity and simplicity. Most features are ready to go out of the box.

Cons

I have no negative comments about the program.

Pros

It is easy to use, combines all the necessary features, and offers excellent customer service.

Cons

It is not as intuitive as I'd like; I prefer something with smoother flow.

Pros

Fairly straightforward to use, with integrated EHR and telehealth features. It serves as a comprehensive package for practice management.

Cons

Critical functionalities are lacking, like repeating telehealth appointments. The implementation of couples/families is awkward, and there's a limit on telehealth participants.

Pros

While we have been loyal Theranest users for years, setting up additional features like billing and telemedicine was a struggle due to poor communication. However, other aspects, like custom templates, have been fantastic.

Cons

Additional information is included in the statement above.

Pros

Accessing medical records is a breeze with Theranest.

Cons

It's user-friendly and easy to navigate, with rare connection issues.

Pros

Telehealth access is seamless for both providers and clients, with no downloads required for clients. Scheduling is also a breeze.

Cons

Sometimes the page takes too long to load and needs refreshing.

Pros

Theranest's intuitiveness makes payment management and invoicing a breeze. Staff find it easy to log their time and services.

Cons

TheraNest lacks a feature to calculate time spent with clients, which would be helpful for tracking units and payroll.

Pros

It seems to have everything needed for client management and appears quite powerful.

Cons

It is not easy to navigate back to previous places. I wish I could use keyboard shortcuts like Ctrl + S to save.

Pros

The accessibility and ease of use of its features are top-notch.

Cons

Billing is somewhat confusing, possibly due to how my organization handles it.

Pros

I appreciate the cost-effective subscription plans and the straightforward interface. It is great to see them continuously updating features based on user feedback.

Cons

I struggle with archiving and unarchiving clients, as well as adding personalized forms for different clinicians. By the time they update and add a feature, I've already found a workaround.

Pros

I've had a positive user experience with easy client data imports, seamless calendar integration, and robust billing and insurance functions.

Cons

Telehealth integration with Theranest feels clunky and limited compared to other software. For instance, regular, recurring Telehealth appointments aren't allowed.

Pros

It is really easy to use,I can't stress that enough.

Cons

N/A,I don't participate in surveys, so this is my response.

Pros

The layout looks fantastic and everything seems quite straightforward.

Cons

Nothing works, and the customer service takes weeks to respond.

Pros

I am a fan of how easy it is to use and how good it looks.

Cons

I wish there was a video option. Currently, I use multiple platforms for video sessions.

Pros

This software is incredibly user-friendly, making learning and using it a breeze.

Cons

There are too many features I'm not familiar with.

Pros

Automatic appointment reminders are a plus, and the scheduling and note-writing systems work well. However, organizing past notes could be improved.

Cons

Saving credit card info and finding skipped notes can be difficult for patients and supervisors respectively.

Pros

The ease of use is a major plus, I can navigate between data swiftly.

Cons

I have no complaints. I'm satisfied with the software.