TheraNest Mental Health Software

TheraNest by Ensora Health

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Key Takeaways

Generated from the text of customer reviews

TheraNest is a cloud-based mental health EHR and practice-management system used by therapists, counselors, and administrative staff in private and group practices. Users appreciate its ease of use and integrated scheduling, notes, and billing. Common criticism involves limited customization. The platform recently shifted to per-therapist pricing under Ensora Mental Health.

Our Verdict

TheraNest is a solid fit for solo and small to mid-sized behavioral health practices that need structured scheduling, documentation, and billing in one system. Its pricing structure is better suited to smaller teams than large, multi-location organizations. Based on user sentiment and value alignment, we recommend it for growing private practices seeking an accessible, unified platform.

TheraNest by Ensora Health Specifications

  • Appointment Management / Scheduling
  • e-Prescriptions
  • Patient / Client Portal
  • Telemedicine / Telehealth

TheraNest by Ensora Health Features

Medical Billing Tools

TheraNest offers a comprehensive set of billing tools that enable users to create, print, and email invoices and superbills easily. The software supports batch invoicing and statement generation, simplifying the process of printing, emailing, or adding multiple invoices to the 'Claims Awaiting Submission' page. The software provides a secure method for processing and applying payments to open invoices through batch statements. It allows for simultaneous charging of multiple credit cards. Moreover, the platform’s credit card processing service eliminates the need for a complex application process or the imposition of gateway and merchant account fees.

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Counseling Progress Notes

The platform offers progress note templates for individuals and groups compatible with the DSM-5 diagnostic codes. It allows users to easily pre-select templates for progress notes, initial assessments, treatment plans, and discharge summaries. Additionally, healthcare providers can monitor and update treatment plans by setting goals and objectives. They can create custom forms that are tailored to their specific needs. TheraNest aims to simplify the counseling process by providing accessible and customizable tools to help mental health professionals manage their clients’ progress effectively.

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Client Portal

TheraNest offers a client portal that lets clients conveniently complete intake forms online, sign them digitally, and submit them securely. Mental health professionals can tailor the intake forms to their specific requirements by utilizing pre-built templates or creating customized ones. Furthermore, the client portal invitation emails can also be personalized as per the therapist’s preferences. The application automatically syncs client records and intake forms with TheraNest’s system. It ensures accuracy and ease of access.

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E-Prescribing

This feature allows healthcare professionals to manage medications, write prescriptions, and manage refills within the software. The application offers secure and simple multi-factor authentication for writing controlled-substance prescriptions, simplifying the prescribing process. Furthermore, the TheraNest EHR system provides automatic point-of-care tools that assist clinical decision-making by checking drug-drug interactions, allergies, dosing, and contraindications. It aims to support mental health professionals in delivering high-quality care. Furthermore, the TheraNest EHR system provides automatic point-of-care tools that assist clinical decision-making by checking drug-drug interactions, allergies, dosing, and contraindications. It aims to support mental health professionals in delivering high-quality care.

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AI Notes Enhancement

TheraNest's AI Notes Enhancement makes suggestions as therapists type, flagging things like unclear phrasing or tone without rewriting anything on its own. It stays out of the way until a therapist decides otherwise. Each suggestion can be accepted, rejected, or edited with a single click, so the note stays in the therapist's hands from start to finish.

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Scheduling

TheraNest provides several scheduling options to the users. These include creating appointments for individuals, groups, telehealth sessions, and multiple staff members. Additionally, the calendar can be filtered according to service type, staff member, and location to facilitate ease of use. Recurring appointments can also be set up within the calendar, while allocating specific rooms to appointments helps prevent double bookings.

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Telehealth

The TheraNest’s telehealth feature allows easy and HIPAA-compliant video conferencing for both providers and clients. The software gives providers complete control over the audio and video during their sessions, ensuring a smooth experience. Group Telehealth is also available, allowing up to six participants to engage in online video sessions. This feature is particularly useful for conducting group and couples therapy from any location. Furthermore, therapists can share resources by sharing their screens or having clients share theirs, making reviewing worksheets and homework easier during the sessions.

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AI Session Assistant

The AI Session Assistant generates SOAP notes from telehealth sessions. It's built specifically for mental health practices, meaning it picks up on things like clinical interventions and recurring client themes, not just generic session summaries. Once a session ends, a draft note is ready for the therapist to review and edit. TheraNest also says client data isn't fed back into AI training, which matters for practices with strict privacy obligations.

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Pros And Cons of TheraNest by Ensora Health

Pros

  • Simplifies practice management within a single platform

  • Makes scheduling and billing easier for daily workflows

  • Supports flexible documentation with customizable clinical forms

  • Provides responsive support for faster issue resolution

  • Expands remote care through built-in telehealth tools

Cons

  • New users may require initial training, according to some TheraNest reviews

  • Some documentation templates could be improved

  • May not be suitable for larger mental health practices with complex needs

TheraNest by Ensora Health Pricing

TheraNest

Fusion

Ensora RCM

  • Scheduling management

  • Secure client portal

  • Custom intake forms

  • Insurance billing automation

  • Wiley Practice Planner included

  • Scheduling

  • Note-taking

  • Waitlist for scheduling

  • Insights reporting

  • Telehealth

  • Daily claim submission

  • ERA posting

  • A/R cleanup

  • Rejected claim correction

  • Advanced insights

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

TheraNest by Ensora Health Reviews

Total 543 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

26%

3

Stars

12%

2

Stars

3%

1

Stars

4%

Share your experience

YL

YVONNE L.

Mental Health Care, N/A employees

4.0
July 2026

color coded navigation helps!

Pros

The calendar's color options are a big win for our team I can see who's got which appointments at a glance, without staff having to hunt around. Navigation is also very simple, jumping between pages and tabs on the screen feels quick and adaptive.

Cons

Forms builder is where things get limiting. I'm not sure if it's my comfort level with the tool but I can't set up side by side items, add checkbox fields or draw lines to separate sections the way I need.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

TW

Teresa W.

Mental Health Care, N/A employees

5.0
July 2026

quick customer service

Pros

Customer service responds really fast and that's been consistent every time I've reached out. Whenever a problem pops up or I have a question, they're ready to jump in and help with whatever I need.

Cons

Tracking and remembering the updates they roll out can be a bit tricky. It's not always simple to stay on top of the changes though the knowledge base helps a lot when you're trying to catch up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

DJM

Dr. Joyce M.

Health, Wellness and Fitness, N/A employees

5.0
July 2026

responsive live support

Pros

The best part of yourTheraNest for me has been the quality of customer support. Being able to talk with a real person has been a huge help I can ask questions, get simple guidance and get my issues handled without dragging things out. The team's responsiveness and genuine willingness to assist have really improved how the whole process feels.

Cons

One downside I ran into was realizing after a few months that the RCM service wouldn't process my insurance billing since I was out of network. I really wish that had been made clear sooner because it would've let me plan better and avoid wasting time, money and energy.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

Frequently Asked Questions

How much is TheraNest per month?

The 'per month TheraNest cost' depends on the number of active clients. To get a personalized pricing quote, click on the 'Pricing' option.

Who are the main users of TheraNest Software?

The main users of TheraNest software include non-profit organizations, educational organizations, and solo, medium, and group practices.

What are the main features of TheraNest mental health software?

The main features of TheraNest mental health software are e-prescribing, scheduling, dedicated client portal, counseling progress notes, unlimited document storage, and medical billing tools.

What level of support does TheraNest Software have?

The software offers several support options: email, help desks, FAQs, forums, knowledge base, phone, and chat support.

Is TheraNest Software cloud-based?

Yes, TheraNest is a cloud-based software.

What level of support does TheraNest offer?

TheraNest offers support through a knowledge base, email, phone, and FAQs.

Who are the typical users of TheraNest?

Typical users of TheraNest include non-profit organizations and educational institutions.

What languages does TheraNest support?

TheraNest supports the English language.

Does TheraNest have a mobile app?

No, TheraNest does not offer a mobile app.

How much does TheraNest cost?

TheraNest pricing includes three modules along with a free trial, i.e., TheraNest pricing starts at $29/therapist/month, Fusion pricing starts at $119/first user/month, and Ensora RCM offers custom pricing. Get in touch with us to get a personalized TheraNest cost estimate.

Is TheraNest free?

No, TheraNest is not free.

What other apps does TheraNest integrate with?

TheraNest offers integrations with Practice Planners.

Does TheraNest offer an API?

No, TheraNest does not offer an API.