Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 335 users reviews
4.1
Rating Distribution
Positive
76%
Neutral
17%
Negative
6%
Starting Price
$29
per therapist per month
TheraNest by Ensora Health Specifications
- Appointment Management / Scheduling
- e-Prescriptions
- Patient / Client Portal
- Telemedicine / Telehealth
TheraNest by Ensora Health Features
Medical Billing Tools
TheraNest offers a comprehensive set of billing tools that enable users to create, print, and email invoices and superbills easily. The software supports batch invoicing and statement generation, simplifying the process of printing, emailing, or adding multiple invoices to the 'Claims Awaiting Submission' page. The software provides a secure method for processing and applying payments to open invoices through batch statements. It allows for simultaneous charging of multiple credit cards. Moreover, the platform’s credit card processing service eliminates the need for a complex application process or the imposition of gateway and merchant account fees.
Counseling Progress Notes
The platform offers progress note templates for individuals and groups compatible with the DSM-5 diagnostic codes. It allows users to easily pre-select templates for progress notes, initial assessments, treatment plans, and discharge summaries. Additionally, clinicians can monitor and update treatment plans by setting goals and objectives. They can create custom forms that are tailored to their specific needs. TheraNest aims to simplify the counseling process by providing accessible and customizable tools to help mental health professionals manage their clients’ progress effectively.
Client Portal
TheraNest offers a client portal that lets clients conveniently complete intake forms online, sign them digitally, and submit them securely. Mental health professionals can tailor the intake forms to their specific requirements by utilizing pre-built templates or creating customized ones. Furthermore, the client portal invitation emails can also be personalized as per the therapist’s preferences. The application automatically syncs client records and intake forms with TheraNest’s system. It ensures accuracy and ease of access.
Ensora eRx
This feature allows healthcare professionals to manage medications, write prescriptions, and manage refills within the software. The application offers secure and simple multi-factor authentication for writing controlled-substance prescriptions, simplifying the prescribing process. Furthermore, the TheraNest EHR system provides automatic point-of-care tools that assist clinical decision-making by checking drug-drug interactions, allergies, dosing, and contraindications. It aims to support mental health professionals in delivering high-quality care. Furthermore, the TheraNest EHR system provides automatic point-of-care tools that assist clinical decision-making by checking drug-drug interactions, allergies, dosing, and contraindications. It aims to support mental health professionals in delivering high-quality care.
Ensai Notes Enhancement
TheraNest's Ensai Notes Enhancement, available with all three plans, makes suggestions as therapists type, flagging things like unclear phrasing or tone without rewriting anything on its own. It stays out of the way until a therapist decides otherwise. Each suggestion can be accepted, rejected, or edited with a single click, so the note stays in the therapist's hands from start to finish.
Scheduling
TheraNest provides several scheduling options to users. These include creating appointments for individuals, groups, telehealth sessions, and multiple staff members. Additionally, the calendar can be filtered according to service type, staff member, and location to facilitate ease of use. Recurring appointments can also be set up within the calendar, while allocating specific rooms to appointments helps prevent double bookings.
Telehealth
TheraNest’s telehealth feature allows easy and HIPAA-compliant video conferencing for both therapists and clients. The software gives therapists complete control over the audio and video during their sessions, ensuring a smooth experience. Group Telehealth is also available, allowing up to six participants to engage in online video sessions. This feature is particularly useful for conducting group and couples therapy from any location. Furthermore, therapists can share resources by sharing their screens or having clients share theirs, making reviewing worksheets and homework easier during the sessions.
Ensai Session Assistant
The AI-powered Ensai Session Assistant, available as a paid add-on with all three plans, generates SOAP notes from telehealth and in-person sessions. It's built specifically for mental health practices, meaning it picks up on things like clinical interventions and recurring client themes, not just generic session summaries. Once a session ends, a draft note is ready for the therapist to review and edit. TheraNest also says client data isn't fed back into AI training, which matters for practices with strict privacy obligations.
Pros And Cons of TheraNest by Ensora Health
Pros
Simplifies practice management within a single platform
Simplifies appointment management with flexible scheduling options
Makes billing and payment tracking efficient
Customer support is responsive and resolves issues quickly
Expands remote care through built-in telehealth tools
Cons
New users may require initial training, according to some TheraNest reviews
Some documentation templates could be improved
Keeping up with software updates could pose a challenge for solo therapists
TheraNest by Ensora Health Pricing
Essentials | Fusion | Premier |
|---|---|---|
$29 per therapist per month | $59 per therapist per month | $89 per therapist per month |
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Disclaimer: The pricing details were last updated on Sep 11, 2026 from the vendor's website. Please contact us for a tailored pricing list.
TheraNest by Ensora Health Reviews
Total 335 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars48%
4
Stars29%
3
Stars13%
2
Stars4%
1
Stars6%
Share your experience
YVONNE L.
Mental Health Care, N/A employees
“color coded navigation helps!”
Pros
The calendar's color options are a big win for our team I can see who's got which appointments at a glance, without staff having to hunt around. Navigation is also very simple, jumping between pages and tabs on the screen feels quick and adaptive.
Cons
Forms builder is where things get limiting. I'm not sure if it's my comfort level with the tool but I can't set up side by side items, add checkbox fields or draw lines to separate sections the way I need.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Teresa W.
Mental Health Care, N/A employees
“quick customer service”
Pros
Customer service responds really fast and that's been consistent every time I've reached out. Whenever a problem pops up or I have a question, they're ready to jump in and help with whatever I need.
Cons
Tracking and remembering the updates they roll out can be a bit tricky. It's not always simple to stay on top of the changes though the knowledge base helps a lot when you're trying to catch up.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Dr. Joyce M.
Health, Wellness and Fitness, N/A employees
“responsive live support”
Pros
The best part of yourTheraNest for me has been the quality of customer support. Being able to talk with a real person has been a huge help I can ask questions, get simple guidance and get my issues handled without dragging things out. The team's responsiveness and genuine willingness to assist have really improved how the whole process feels.
Cons
One downside I ran into was realizing after a few months that the RCM service wouldn't process my insurance billing since I was out of network. I really wish that had been made clear sooner because it would've let me plan better and avoid wasting time, money and energy.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Frequently Asked Questions
What are TheraNest’s pricing plans for mental health practices?
The software offers three plans: Essentials, Advanced, and Premier, with prices starting at $29/therapist/month.
Is TheraNest a good fit for solo therapists and growing group practices?
Yes. TheraNest’s tools work for solo therapists. They can also accommodate scalable workflows for group practices, including support for unlimited practice administrators. However, large practices may find it less suitable.
Does TheraNest have AI tools for clinical documentation?
Yes. Available as a paid add-on, Ensai Session Assistant can draft notes from a session. Moreover, Ensai Notes Enhancement, part of all three plans of the software, can suggest improvements in notes without rewriting them. Finally, Ensai Support is a free chat support that gives instant answers drawn from product documentation about TheraNest or Fusion.
Can TheraNest support practices working with minors, families, or caregivers?
Yes. Authorized parents, guardians, and other contacts can receive configurable access to forms, appointments, messages, and payments without accessing restricted clinical information.
Can clients schedule appointments, complete forms, and pay through TheraNest?
Yes. The browser-based client portal supports digital intake, appointment requests, secure messaging, telehealth, and online payments.
Does TheraNest include telehealth for individual and group sessions?
Yes. Advanced and Premier plans include unlimited individual and group telehealth, while telehealth is available as an optional add-on for Essentials plan.
Does TheraNest offer insurance credentialing for therapists?
Yes. Eligible Advanced and Premier practices receive credentialing support in which enrollment specialists prepare, submit, track, and follow up on payer applications.
What should practices consider when comparing TheraNest with alternatives?
Practices should compare TheraNest based on billing workflows, scheduling, documentation, client portal capabilities, support, pricing, and features that align with their practice size and needs.
What are some limitations of TheraNest?
The solution provides extensive practice-management functionality, but recently some users have raised concerns about data migration, billing support, and some portal workflows that prospective buyers should evaluate before switching.
Is TheraNest HIPAA compliant and secure for mental health practices?
Yes. Ensora states that TheraNest is HIPAA-compliant and includes security measures such as multifactor authentication.



