“TheraNest has become indispensable in our practice”

Pros

TheraNest is mostly intuitive and logically laid out. While some reports may be clunky or unavailable, the support team is highly responsive.

Cons

More flexibility and downloadable options for reports, such as exporting to spreadsheets, would enhance data manipulation capabilities.

“An amazing all-in-one hub”

Pros

I like having everything in one place. I can keep track of appointments on the go, manage client records, send statements and even track balances all from one system. The templates are customizable, which keeps everything looking professional and organized. Most of the fields are also editable which makes it easy to adjust pricing and balances.

Cons

I still have to use QuickBooks to manage my business expenses since that's not something Theranest is really designed to handle which is fine but it would be nice to have everything in one place.

“Safe client portal”

Pros

It's super easy to use and I love having all my clients info right at my fingertips. The client portal keeps everything safe and accessible.

Cons

I wish I could easily see all of our prospective clients information without having to keep scrolling over.

“Not new practice friendly”

Pros

Adding client information was the easiest part, and the note format is straightforward.

Cons

Billing and invoicing setup was arduous, with excessive tabs to navigate. Full utilization of services can lead to high costs.

“Great prosuct”

Pros

The program's ease of use saves me valuable time.

Cons

Simplifying the process of deleting client names would improve efficiency.

“Wonderful experience.”

Pros

This software is simple to use and has a variety of features. The Wiley Treatment Plan function is fantastic. So far, Ive had a fantastic experience. Im excited about the telehealth function theyre putting in place.

Cons

Theres nothing bad about it. Its easy to use, and getting started was a breeze.

“The use of theranest”

Pros

Scheduling clients and accessing their information is a breeze with TheraNest.

Cons

Telehealth features sometimes present challenges for nurse practitioners, and system updates disrupt usage for all users.

“Theranest Review”

Pros

Coming from a paper file-only environment after 20 years as a therapist, I appreciate how user-friendly Theranest is, even at over 70 years old. Its ease of use is the key takeaway for me.

Cons

Adding new information post-note signing is cumbersome. Inserting additional documents like subpoenas or emails is currently not supported.

“Great Product for managing office”

Pros

It is easy to use, with ample customer support and training resources available through videos.

Cons

Despite initial cost savings, additional expenses like portal usage make it comparable or even more expensive than alternative EHRs.

“Still the Best”

Pros

TheraNest smoothly integrates appointments, charting, and billing. I love the reports, as does my CPA, and the user-friendly interface makes navigation a breeze. The continuous addition of new features and improvements is commendable.

Cons

Downloaded invoices and notes are excessively large files, posing challenges for email transmission.

“The ease of TheraNest”

Pros

I love how easy it is to learn and navigate TheraNest. Whenever I need assistance, I can always count on prompt support.

Cons

The system occasionally freezes without notice, impacting workflow without indication of resolution timelines.

“Great software for small Agency”

Pros

Using this software at our small behavioral health agency has been a breeze for our team. It is so user-friendly that our employees have taken to it naturally. It's become an integral part of our daily operations, especially with its quick progress note completion feature.

Cons

I only wish I could tweak some of the drop-down menus to include more details.

“Without Theranest I'd be lost”

Pros

I can not praise enough how the Calendar and Patient Scheduling feature streamlines appointment tracking. The Reminder Call feature is a lifesaver, and the Patient Portal has made bill handling for my clients a breeze, resulting in faster payments.

Cons

I can't find anything to dislike. No complaints at all.

“Enjoy this product”

Pros

What stands out the most for us is its simplicity and flexibility in customization.

Cons

I wish I could modify the headings on the main assessment, but unfortunately, it's not an option.

“Top-notch!”

Pros

This is a winner for me as it has everything that I need as a private practice psychotherapist. It is super easy and simple to use. It provides me with complete functionality for my work and enhances productivity.

Cons

Based on my experience so far, I have not found a negative aspect of this system. I hope it stays this way.

“DO NOT EVEN THINK ABOUT IT - The worst platform for Mental Health”

Pros

there is not much to say beyond it being a basic platform, maybe even less impressive than others out there.

Cons

Constant connectivity issues make it embarrassing for clients when we can't access their data. The customer support team's responses seem indifferent, just copy-pasting messages.

“Much better than pen and paper!”

Pros

It is just so easy to navigate.

Cons

Once I understood it's calendar-based, it became easier. However, managing group attendance is a bit tricky.

“All-inclusive and Easy to Use”

Pros

It ticks all the boxes: easy to use, customizable, comprehensive, and constantly updated with new features.

Cons

I love even more customization options for the layout and wording on the initial diagnostic intake form, and the ability to auto-populate from forms completed via the client portal.

“Terrible Bugs and Misrepresentation of Software”

Pros

Despite its numerous bugs, the pricing structure based on clients rather than therapists is a plus for us.

Cons

Numerous bugs make daily software use challenging. Managed billing was a nightmare, causing $30k in outstanding claims. When we wanted to discontinue, they stopped responding and overcharged us for work we did ourselves.

“Easy for a busy woman to use”

Pros

Theranest has revolutionized my workflow, allowing me to focus more on clients and less on paperwork. The note-writing process is a breeze, thanks to the ability to copy from previous notes and make quick adjustments. Plus, having easy access to past notes and treatment plans is invaluable.

Cons

The software usually works fine, but once I had a technical issue labeling notes correctly. It was resolved within a week, with regular progress updates.