TheraNest Reviews

Pros

Note-taking, appointment setting with reminders, and generating reports are all easy and efficient.

Cons

I had positive experiences with TheraNest.

Pros

The calendar and agenda features are great, and it significantly speeds up our billing process.

Cons

TheraNest allows us to upload our own forms, but they're converted into an unusable format. Additionally, the lack of reporting features and unhelpful customer support have been frustrating.

Pros

Extremely user-friendly, with built-in training.

Cons

I do not have any issues to mention, although cost might be a concern.

Pros

Notes and paperwork are made easy, consolidating client information in one place.

Cons

The lack of a duo-push security feature makes client information feel vulnerable.

Pros

The tele-mental health feature falls short for couples therapy, which is disappointing after nearly two years of remote practice.

Cons

My comments are mentioned above.

Pros

Easy to use for both therapists and clients, with a handy messaging platform and great support.

Cons

The software could be more tailored to individual business needs.

Pros

I rely heavily on the calendar for organization and find the chart notes feature quite useful.

Cons

I dislike that changing something on my calendar triggers an email to the client, even for minor adjustments.

Pros

It is intuitive, packed with practical features, and designed with user-friendliness in mind.

Cons

Telehealth connection glitches occasionally, but overall it's reliable.

Pros

The support team is responsive, and leaving messages is hassle-free. Plus, there are no limits to assigned staff.

Cons

E-prescribe could be more user-friendly, and the client portal is difficult for some patients, especially those sharing an email.

Pros

Templates for notes are helpful, and the calendar is relatively easy to navigate.

Cons

Updates sometimes introduce unwanted glitches, like multiple appointments for the same service. Recently, TheraNest changed a client's name without permission.

Pros

Easy to use and great for training new therapists.

Cons

Reporting features, especially for supervisors, are lacking.

Pros

Very straightforward to use, especially for inputting client case notes. Prompt and helpful customer service is a bonus.

Cons

No significant issues to report, just filling space to meet the character requirement.

Pros

The note-taking feature for sessions is a standout for me.

Cons

The cost seems high for a small practice.

Pros

User-friendly and Medicaid-approved therapy notes make inputting information a breeze.

Cons

I do not have a least favorite aspect; Theranest works well for us.

Pros

TheraNest's ease of use and excellent support staff make it a valuable tool for our practice.

Cons

It took time to learn to navigate the software, but the support staff were helpful. We have seen some suggested changes implemented, and Theranest is great for organizing client records and scheduling.

Pros

While customer support was lacking initially, it has since improved and now exceeds expectations.

Cons

I have no complaints at the moment. The software works well for me, particularly for billing and progress notes.

Pros

The pricing structure and informative reporting are standout features for me.

Cons

More flexibility is needed for storing family logistics using one parent email, and better tracking of customized documentation.

Pros

From intake to scheduling to documentation and fee collection, TheraNest streamlines the entire process.

Cons

Some default settings, like issues with superbills, are unhelpful.

Pros

Its easy to schedule appointments and update records with this system.

Cons

The customer services are not up to the mark. It takes a long time to connect and an even longer time for them to fix the issue.

Pros

Its a relatively simple software as compared to others. It takes care of your daily processing needs and helps you customise according to each patient.

Cons

Im highly disappointed in their customer support,they are least responsive and do not offer live chat as promised. In conclusion, its a lot of money spent on a software that does not offer the features advertised.