Mental Health Care, 1-10 employees
More than a year
“A review from a long time user”
Pros
I joined TheraNest in 2014 when we implemented EMRs for our private practice. It's been both affordable and convenient.
Cons
I do not require any additional features beyond what this program offers. It fulfills all my current needs satisfactorily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Just Starting Out”
Pros
Starting a new MH business comes with financial considerations, and TheraNest's willingness to grow with us has been a huge advantage in keeping costs manageable.
Cons
Many clients struggle to comprehend the statements provided.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mental Health Care, 11-50 employees
More than a year
“Therapist loves the EMR”
Pros
The templates, large font, and convenient features make it incredibly easy to use.
Cons
After two years of using this software, I have yet to encounter any significant drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Theranest is the way to go.”
Pros
Navigating and managing my private practice is a breeze with TheraNest. Customer support has always been helpful whenever I've reached out.
Cons
The pricing is slightly higher than my ideal preference.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“User Friendly EHR”
Pros
Using Theranest for over five years in my solo private practice has been outstanding. It seamlessly handles records, appointments, invoices, and even the transition to Telehealth during the Covid pandemic.
Cons
There is genuinely nothing about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Can't live without you”
Pros
Being able to track clients, both new and archived, is a key feature I appreciate.
Cons
The telehealth functionality did not meet my needs, prompting me to opt for a different platform. Additionally, the portal tends to pose difficulties for clients accessing it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mental Health Care, 11-50 employees
Less than 6 months
“Happy Camper”
Pros
As someone who's used many software applications, I find TheraNest refreshingly user-friendly and not overly complicated.
Cons
I have not encountered any issues.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Thumbs up for Theranest”
Pros
TheraNest covers all the essential organizational needs for psychotherapists, and their customer service is top-notch.
Cons
I wish each page on Theranest presented information in a less crowded manner.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Medical Practice, 1-10 employees
More than a year
“Theranest can be for SLPs”
Pros
The scheduling and billing features of TheraNest are excellent, and having all our paperwork in one place is a big plus.
Cons
It is frustrating that I can't customize the portal questions to better suit my practice, especially since some questions aren't relevant to my work with children.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Helpful EHR”
Pros
Ease of use was crucial for me when I started with Theranest, and their customer service was incredibly helpful during my initial stages.
Cons
Having more therapeutic interventions and options on the treatment plan exclusively for checks would be immensely beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“TheraNest is great”
Pros
TheraNest consistently performs well without any issues, and the reports it generates are impressive.
Cons
I wish there was a way to default appointments to 45 minutes instead of assuming they're all an hour long.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Great EHR product”
Pros
TheraNest's user-friendly Electronic Records program coupled with great customer service makes it a standout choice.
Cons
A spell check feature for notes would be helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Biotechnology, 1-10 employees
More than a year
“to be faster case control and managments, please use this programme”
Pros
It suggests case names and helps with management, acting almost like a professor.
Cons
It lacks document management features seen in other software, which would be a valuable addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
“Customer service representative”
Pros
it is both easy to use and highly efficient for patient management.
Cons
It is worth noting that Theranest may not be accessible to individuals with limited financial resources.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
8
Mental Health Care, 11-50 employees
Less than a year
“User Friendly”
Pros
Navigation is a breeze with everything readily accessible.
Cons
Occasionally, I lose typed content due to saving failures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Mental Health Software”
Pros
User-friendly design makes accounting a breeze with Theranest's reports.
Cons
It is frustrating that negative changes to insurance take-backs cannot be added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LCSW, 1 employees
“I love it!”
Pros
The telemedicine portal has made it easier for me to make appointments online, which is ideal for this pandemic lockdown situation. The insurance claims no longer take me hours to file. Impressive, very nice!
Cons
They should add options for recurring appointments for regular patients. That would be greatly appreciated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Mental Health Care, 1-10 employees
More than a year
“Many new learning experiences”
Pros
Transitioning to TheraNest after decades of counseling was initially daunting, but the software's intuitive design and helpful resources made the learning curve manageable.
Cons
While problems with technology can be exasperating, I have experienced few issues in the almost four years I've used Theranest. When problems arise, the tech team typically resolves them promptly.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Hospital & Health Care, 1-10 employees
Less than a year
“Not user friendly”
Pros
The premade forms for notes, treatment plans, and intakes were a big plus for me.
Cons
Learning to navigate the software has been challenging; it lacks user-friendliness and could benefit from simplification.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
2
Meredith Private Clinic, 2-9 employees
“Makes electronic billing a piece of cake!”
Pros
We have had no issues with TheraNest Mental Health Software processing insurance claims and everything has been going smoothly. All the payments made so far have been in the correct amount and sent to the right account.
Cons
Their customer service should be reachable over the phone because trying to figure out how to resolve an issue from their online response can be tricky and hinder our productivity.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9