TheraNest Reviews

“Theranest is the way to go.”

Pros

Navigating and managing my private practice is a breeze with TheraNest. Customer support has always been helpful whenever I've reached out.

Cons

The pricing is slightly higher than my ideal preference.

“User Friendly EHR”

Pros

Using Theranest for over five years in my solo private practice has been outstanding. It seamlessly handles records, appointments, invoices, and even the transition to Telehealth during the Covid pandemic.

Cons

There is genuinely nothing about it that I dislike.

“Can't live without you”

Pros

Being able to track clients, both new and archived, is a key feature I appreciate.

Cons

The telehealth functionality did not meet my needs, prompting me to opt for a different platform. Additionally, the portal tends to pose difficulties for clients accessing it.

“Happy Camper”

Pros

As someone who's used many software applications, I find TheraNest refreshingly user-friendly and not overly complicated.

Cons

I have not encountered any issues.

“Thumbs up for Theranest”

Pros

TheraNest covers all the essential organizational needs for psychotherapists, and their customer service is top-notch.

Cons

I wish each page on Theranest presented information in a less crowded manner.

“Theranest can be for SLPs”

Pros

The scheduling and billing features of TheraNest are excellent, and having all our paperwork in one place is a big plus.

Cons

It is frustrating that I can't customize the portal questions to better suit my practice, especially since some questions aren't relevant to my work with children.

“Helpful EHR”

Pros

Ease of use was crucial for me when I started with Theranest, and their customer service was incredibly helpful during my initial stages.

Cons

Having more therapeutic interventions and options on the treatment plan exclusively for checks would be immensely beneficial.

“TheraNest is great”

Pros

TheraNest consistently performs well without any issues, and the reports it generates are impressive.

Cons

I wish there was a way to default appointments to 45 minutes instead of assuming they're all an hour long.

“Great EHR product”

Pros

TheraNest's user-friendly Electronic Records program coupled with great customer service makes it a standout choice.

Cons

A spell check feature for notes would be helpful.

“to be faster case control and managments, please use this programme”

Pros

It suggests case names and helps with management, acting almost like a professor.

Cons

It lacks document management features seen in other software, which would be a valuable addition.

“Customer service representative”

Pros

it is both easy to use and highly efficient for patient management.

Cons

It is worth noting that Theranest may not be accessible to individuals with limited financial resources.

“User Friendly”

Pros

Navigation is a breeze with everything readily accessible.

Cons

Occasionally, I lose typed content due to saving failures.

“Mental Health Software”

Pros

User-friendly design makes accounting a breeze with Theranest's reports.

Cons

It is frustrating that negative changes to insurance take-backs cannot be added.

“I love it!”

Pros

The telemedicine portal has made it easier for me to make appointments online, which is ideal for this pandemic lockdown situation. The insurance claims no longer take me hours to file. Impressive, very nice!

Cons

They should add options for recurring appointments for regular patients. That would be greatly appreciated.

“Many new learning experiences”

Pros

Transitioning to TheraNest after decades of counseling was initially daunting, but the software's intuitive design and helpful resources made the learning curve manageable.

Cons

While problems with technology can be exasperating, I have experienced few issues in the almost four years I've used Theranest. When problems arise, the tech team typically resolves them promptly.

“Not user friendly”

Pros

The premade forms for notes, treatment plans, and intakes were a big plus for me.

Cons

Learning to navigate the software has been challenging; it lacks user-friendliness and could benefit from simplification.

“Makes electronic billing a piece of cake!”

Pros

We have had no issues with TheraNest Mental Health Software processing insurance claims and everything has been going smoothly. All the payments made so far have been in the correct amount and sent to the right account.

Cons

Their customer service should be reachable over the phone because trying to figure out how to resolve an issue from their online response can be tricky and hinder our productivity.

“One solution for all your problems”

Pros

All your problems are taken care of by our amazing customer support team. I rarely had a problem that wasnt solved immediately by one of their representatives. Kudos to their commitment and responsiveness.

Cons

There are some issues with their TeleHealth feature but other than that everything seems good and responsive.

“Great product, especially for multi therapist offices”

Pros

For our practice of around 500 clients, Theranest has been the easiest and most affordable option we've found.

Cons

The scheduling and billing features are not always as intuitive as they could be.

“Specific For Mental Health Providers”

Pros

TheraNest's tailored features for Mental Health providers make it a standout choice, with all the necessary codes and procedures already integrated.

Cons

A more streamlined and less clunky interface would improve maneuverability within the software.