TheraNest Reviews

Pros

For a small private practice with limited manpower, this software is indispensable for documentation, scheduling, billing, and more. It's like having an administrative assistant for the clinic.

Cons

I ultimately opted for OwlPractice due to its more user-friendly interface.

Pros

I appreciate the ability to schedule appointments quickly, view staff calendars for availability, and conduct telehealth sessions directly through the software.

Cons

Inflexibility in customizing individual functions per user is frustrating, particularly when administrative access reveals sensitive information that should be restricted.

Pros

Completing and signing forms is a breeze, and I value the security and HIPAA compliance. The sign-up process is simple and straightforward.

Cons

Duplication of information in forms, outdated user interface, and limited features from the patient's perspective detract from the overall experience. Saving information and formatting downloads can also be problematic.

Pros

It is easy to use and offers useful features.

Cons

The process of editing insurance information to copy member numbers for claim checks elsewhere is inefficient. Billing glitches and site instability further hinder productivity.

Pros

Setting up was straightforward, and the tutorials and knowledge base were helpful. Customer service is responsive, and the tools are easy to use and teach to colleagues.

Cons

Migration from our previous EHR system is pending, with uncertainty about accessing former client records. Clear guidance and support are needed for a smooth transition.

Pros

If you are starting out and seeking software to enhance your business, you can rely on Theranest!

Cons

Occasionally, links fail to send timely, requiring therapists to redo them.

Pros

I find the monthly billing process incredibly easy with this software.

Cons

Although I personally have no complaints, therapists have expressed dissatisfaction with the notes not being tailored enough to speech and OT services.

Pros

It's excellent for scheduling appointments and completing progress notes for clients. I also appreciate the helpful email reminders to review treatment plans.

Cons

Navigation issues and frequent saving prompts detract from the user experience, especially with certain forms. Document saving notifications can be misleading.

Pros

From the client portal to intake forms, treatment plans, and billing support, TheraNest has been a reliable tool for the past four years. The improvement in customer service has been noticeable since I first started using it.

Cons

Limitations on charging for multiple copays per client result in flagged transactions. A workaround is needed to bypass this restriction.

Pros

TheraNest is mostly intuitive and logically laid out. While some reports may be clunky or unavailable, the support team is highly responsive.

Cons

More flexibility and downloadable options for reports, such as exporting to spreadsheets, would enhance data manipulation capabilities.

Pros

I like having everything in one place. I can keep track of appointments on the go, manage client records, send statements and even track balances all from one system. The templates are customizable, which keeps everything looking professional and organized. Most of the fields are also editable which makes it easy to adjust pricing and balances.

Cons

I still have to use QuickBooks to manage my business expenses since that's not something Theranest is really designed to handle which is fine but it would be nice to have everything in one place.

Pros

It's super easy to use and I love having all my clients info right at my fingertips. The client portal keeps everything safe and accessible.

Cons

I wish I could easily see all of our prospective clients information without having to keep scrolling over.

Pros

Adding client information was the easiest part, and the note format is straightforward.

Cons

Billing and invoicing setup was arduous, with excessive tabs to navigate. Full utilization of services can lead to high costs.

Pros

The program's ease of use saves me valuable time.

Cons

Simplifying the process of deleting client names would improve efficiency.

Pros

This software is simple to use and has a variety of features. The Wiley Treatment Plan function is fantastic. So far, Ive had a fantastic experience. Im excited about the telehealth function theyre putting in place.

Cons

Theres nothing bad about it. Its easy to use, and getting started was a breeze.

Pros

Scheduling clients and accessing their information is a breeze with TheraNest.

Cons

Telehealth features sometimes present challenges for nurse practitioners, and system updates disrupt usage for all users.

Pros

Coming from a paper file-only environment after 20 years as a therapist, I appreciate how user-friendly Theranest is, even at over 70 years old. Its ease of use is the key takeaway for me.

Cons

Adding new information post-note signing is cumbersome. Inserting additional documents like subpoenas or emails is currently not supported.

Pros

It is easy to use, with ample customer support and training resources available through videos.

Cons

Despite initial cost savings, additional expenses like portal usage make it comparable or even more expensive than alternative EHRs.

Pros

TheraNest smoothly integrates appointments, charting, and billing. I love the reports, as does my CPA, and the user-friendly interface makes navigation a breeze. The continuous addition of new features and improvements is commendable.

Cons

Downloaded invoices and notes are excessively large files, posing challenges for email transmission.

Pros

I love how easy it is to learn and navigate TheraNest. Whenever I need assistance, I can always count on prompt support.

Cons

The system occasionally freezes without notice, impacting workflow without indication of resolution timelines.