TherapyNotes Reviews

Pros

Having competent human support available to walk you through any problems is a delight.

Cons

It would be great to submit claims without having to do notes or keep them elsewhere.

Pros

I rely on TherapyNotes for note-taking insurance and billing as well as scheduling. It streamlines the entire process and their outstanding customer service goes above and beyond to solve any issues.

Cons

I wish TherapyNotes could send electronic forms to clients for signatures like intake packets and consents. I currently use another program for that purpose.

Pros

TherapyNotes helps me manage billing for clients efficiently and stays updated saving time and ensuring smooth claims processing. Their customer service is responsive and accurate making the process hassle-free.

Cons

Integrating TherapyNotes with my business was easy although it was a bit labor-intensive ten years ago when transferring from another EDI system.

Pros

I appreciate the ability to chart on an iPad use telehealth and the platforms HIPAA compliance.

Cons

Id like more options to customize my note template.

Pros

TherapyNotes seamlessly integrates billing scheduling and record-keeping making it ideal for any practice handling insurance billing.

Cons

Transferring records between practices and managing past billing entries could be easier.

Pros

Easy access to all documents and the ability to navigate through time are great features.

Cons

Theres a problem with scheduling overlaps and double bookings being allowed.

Pros

Were in the process of onboarding our group with TherapyNotes. The 7-day customer support is helpful and therapists whove used it before have given positive feedback.

Cons

I cant provide any negative feedback about TherapyNotes as we havent used the system yet.

Pros

The onboarding process and user-friendly system are highlights for me.

Cons

I choose not to use the telehealth or portal features.

Pros

TherapyNotes is intuitive and easy to learn with excellent customer support always ready to assist.

Cons

Theres nothing I dislike about this program.

Pros

At this point theres nothing I dislike about TherapyNotes.

Cons

I have issues with charges to my account and customer service. The password reset policy is outdated.

Pros

TherapyNotes is my top choice for managing my private practice due to its comprehensive services and user-friendly interface. Ive been using it for over 10 years and it has consistently met my needs.

Cons

While I know improvements are coming I could use help with treatment plans.

Pros

Its ready to use out of the box and incredibly simple.

Cons

Certain critical fields for audits are missing and its challenging to add necessary fields. Race and ethnicity fields are overly complicated.

Pros

Its intuitive easy to use and straightforward to teach others.

Cons

TherapyNotes isnt suitable for large practices and struggles with time zones. Credit card fees are excessive.

Pros

TherapyNotes has all the features I need to run my business efficiently from client sessions to billing. The option for clients to schedule their sessions is fantastic.

Cons

So far I havent found any faults with this technology.

Pros

I appreciate the additional resources and information available on the site.

Cons

Im unsure what changes Id make to this program.

Pros

Having all my therapy-related files and appointment scheduling in one place is convenient.

Cons

I have no real complaints its an improvement from not having any system at all.

Pros

TherapyNotes makes it simple to track session notes and prepare for future sessions.

Cons

In my five months of using this software I havent encountered anything I dislike.

Pros

I value TherapyNotes comprehensive features excellent customer service and ease of use including telehealth insurance billing and secure portals.

Cons

Overall Im happy with TherapyNotes but I wish telehealth allowed more than one client connection per session and that sharing the minor and parent portal was more convenient.

Pros

I love the support provided and how easy it is to complete my notes.

Cons

They need an app like SimplePractice as soon as possible.

Pros

TherapyNotes customer support guides me through any questions and their To-Do tab helps me stay organized with note and billing processing.

Cons

While TherapyNotes is responsive to feedback Id like to see some changes in the demographic fields related to gender and affectional orientation.