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ThriveCloud Reviews
4 Review(s)
softwareOverall Rating
3.8
4 Review(s)
Rating Distribution
5
(1)
4
(2)
3
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
3.8
4 Review(s)
Rating Distribution
5
(1)
4
(2)
3
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Excellent Filipino Software and Client Specialist(s)
Excellent Filipino Software and Client Specialist(s)
Pros
In my experience, ThriveCloud stands out with top-notch software and client support. The Filipino team is incredibly thoughtful, promptly returning our calls when we can't reach someone by phone. They ensure all our issues are resolved and even give us a heads-up via email about any new glitches. We truly appreciate their proactive approach.
Cons
I notice slight delays when switching between features, which can be a bit frustrating at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
SURI
Medical Practice, 1-10 employees
Less than a year
March 2024
Awesome system
Awesome system
Pros
The overall appearance and ease of navigating this platform are excellent. Plus, it's accessible from anywhere!
Cons
Learning to use this software has been a bit challenging, which is typical with new technology. As one of the first dental offices to adopt it, we've witnessed all the new developments as they've rolled out. However, being cloud-based has its drawbacks, it can crash unexpectedly and log you out during critical tasks.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Leslie
Hospital & Health Care, 1-10 employees
More than a year
February 2024
5 star software perfect for fast-pace healthcare offices
5 star software perfect for fast-pace healthcare offices
Pros
The speed of ticket responses and the efficiency of the cloud-based system make maneuvering through tasks seamless and straightforward.
Cons
Honestly, I don't have many drawbacks to mention about Thrive. Changes and updates are implemented on a weekly basis, which keeps things fresh and up-to-date.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Aleida
Hospital & Health Care, 1-10 employees
Less than a year
February 2024
Buyer Beware
Buyer Beware
Pros
Thrive shows promising potential as a cloud software solution. It would be outstanding if everything functioned perfectly, but that's not always the case.
Cons
We've encountered numerous issues with the software not operating smoothly and consistently. Despite using it for over a year, problems persist. Initially, customer service was responsive, but now it's slower. They often try to blame us for the issues until we walk them through step by step to prove otherwise.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Kristin
Hospital & Health Care, 1-10 employees
More than a year
October 2023
Filters
Sort by:
Excellent Filipino Software and Client Specialist(s)
Excellent Filipino Software and Client Specialist(s)
Pros
In my experience, ThriveCloud stands out with top-notch software and client support. The Filipino team is incredibly thoughtful, promptly returning our calls when we can't reach someone by phone. They ensure all our issues are resolved and even give us a heads-up via email about any new glitches. We truly appreciate their proactive approach.
Cons
I notice slight delays when switching between features, which can be a bit frustrating at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
SURI
Medical Practice, 1-10 employees
Less than a year
March 2024
Awesome system
Awesome system
Pros
The overall appearance and ease of navigating this platform are excellent. Plus, it's accessible from anywhere!
Cons
Learning to use this software has been a bit challenging, which is typical with new technology. As one of the first dental offices to adopt it, we've witnessed all the new developments as they've rolled out. However, being cloud-based has its drawbacks, it can crash unexpectedly and log you out during critical tasks.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Leslie
Hospital & Health Care, 1-10 employees
More than a year
February 2024
5 star software perfect for fast-pace healthcare offices
5 star software perfect for fast-pace healthcare offices
Pros
The speed of ticket responses and the efficiency of the cloud-based system make maneuvering through tasks seamless and straightforward.
Cons
Honestly, I don't have many drawbacks to mention about Thrive. Changes and updates are implemented on a weekly basis, which keeps things fresh and up-to-date.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Aleida
Hospital & Health Care, 1-10 employees
Less than a year
February 2024
Buyer Beware
Buyer Beware
Pros
Thrive shows promising potential as a cloud software solution. It would be outstanding if everything functioned perfectly, but that's not always the case.
Cons
We've encountered numerous issues with the software not operating smoothly and consistently. Despite using it for over a year, problems persist. Initially, customer service was responsive, but now it's slower. They often try to blame us for the issues until we walk them through step by step to prove otherwise.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Kristin
Hospital & Health Care, 1-10 employees
More than a year
October 2023