softwareUniCharts EMR Software Reviews
15 Reviews
Overall Rating
3.7
15 Reviews
Rating Distribution
5
(4)
4
(7)
3
(1)
2
(2)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Overall Rating
3.7
15 Reviews
Rating Distribution
5
(4)
4
(7)
3
(1)
2
(2)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Filters
Specialty
Provider Size
Time Used
There are no complaints
There are no complaints
Pros
It is working extremely well for us and we like it a lot better than our *last software. The customization has helped us a lot and now we are able to save the information in the way that we want.
Cons
None
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Kline
Umbrella Healthcare, 10-49 employees
May 08, 2022
A lot of customization
A lot of customization
Pros
UniCharts EMR is very easy to customize according to our specialization and it remembers our preferences once we set them.
Cons
The learning curve phase was longer than our previous software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Imad
Clapp Cleft and Harelip Surgery, 2-9 employees
Apr 28, 2022
Relatively simple
Relatively simple
Pros
The billing module is easy to use and we are able to process all claims in a timely manner. Very impressive.
Cons
There should also be a customization option for the dashboard so we can arrange the view according to our preferences.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Vijay
New Haven Dental Care, 10-49 employees
Mar 05, 2022
Not Recommended
Not Recommended
Pros
The layout looks pretty simple and easy to use.
Cons
Data accessibility is a major problem with this software and so is their customer support.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Jared
Umbrella HealthCare, 2-9 employees
Apr 20, 2021
Average
Average
Pros
A very professional,easy to use software. Taking notes and updating them have become super easy.
Cons
It wouldve been better if the software was cloud based. Also their customer support is not very cooperative.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
zelko
Dokoteal, 2-9 employees
Apr 03, 2021
Good for everyday use
Good for everyday use
Pros
Our daily administrative and billing tasks are handled with Unicharts. It is a lifesaver.
Cons
There are some issues with reports and we cannot authorize more people to make changes once it has been created.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Jason
Zen Wellness Center, 2-9 employees
Mar 26, 2021
Relatively user-friendly
Relatively user-friendly
Pros
It is better than our last software because we learned how to use it within a day.
Cons
The billing feature has no option for creating a superbill.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Dora
Amazon Birthing Center, 2-9 employees
Mar 24, 2021
Frustrating to use
Frustrating to use
Pros
The training went well and we were confident that it would make our lives easier.
Cons
The data saved on it is very difficult to access. The search function does not work and the customer support is a nightmare.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Justin
Fletcher Medical Center, 2-9 employees
Mar 22, 2021
We are pleased with the product
We are pleased with the product
Pros
It has integrated with our existing system and has equipped us with the tools we need to manage our practice.
Cons
There are no customer care representatives online when you need them.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Brian
Alpha Medical Associates, 10-49 employees
Mar 13, 2021
Not so great
Not so great
Pros
It makes filling out charts and updating status very convenient.
Cons
They do not provide the necessary support to their users and we are often stranded with technical issues.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5
Ilsa
Embark Medical Services, 10-49 employees
Mar 13, 2021
Easy management for primary care
Easy management for primary care
Pros
Very easy to use and add patient records electronically which all doctors and nurses can access from their login too.
Cons
It does not have the customization options a small private practice like ours would use.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Charlie
Paddy Family Wellness, 2-9 employees
Mar 12, 2021
So many customization options
So many customization options
Pros
It has a very interface that makes it convenient to add notes and enter other information. I can change the templates, alerts, and other features however I want.
Cons
They need to add a pharmacy Rx interface so we can send orders and manage prescriptions from within the same program.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Xavier
St. Anthonys Medical Trust, 10-49 employees
Mar 07, 2021
Relatively user-friendly and customizable
Relatively user-friendly and customizable
Pros
It has a visually appealing interface which makes it easier to write and read notes. The software can be accessed from different browsers and you can customize it according to your preferences. It is also easy to contact providers and manage billing details all on the same system.
Cons
It does not offer cloud-backup options so you need a physical server to save any information. The Unicharts software is cannot be integrated with other medical software or Macros which is inconvenient.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Zelko
Dokoteal, 2-9 employees
Mar 05, 2021
Super Convenient
Super Convenient
Pros
Everything is very presentable and its super convenient to use. The fact that everything can be customized is just perfect
Cons
The problem that I have with this software is that its not cloud-based.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Zelko
Dokoteal, 2-10 employees employees
Sep 03, 2020
Wonderful experience
Wonderful experience
Pros
It is very easy to manage and use. Everything is managed very nicely and the features are very useful.
Cons
The customer support isnt the nicest. I wish they were a little more responsive.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Lisa
Consultant, 2-10 employees employees
Aug 15, 2019
Filters
There are no complaints
There are no complaints
Pros
It is working extremely well for us and we like it a lot better than our *last software. The customization has helped us a lot and now we are able to save the information in the way that we want.
Cons
None
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Kline
Umbrella Healthcare, 10-49 employees
May 08, 2022
A lot of customization
A lot of customization
Pros
UniCharts EMR is very easy to customize according to our specialization and it remembers our preferences once we set them.
Cons
The learning curve phase was longer than our previous software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Imad
Clapp Cleft and Harelip Surgery, 2-9 employees
Apr 28, 2022
Relatively simple
Relatively simple
Pros
The billing module is easy to use and we are able to process all claims in a timely manner. Very impressive.
Cons
There should also be a customization option for the dashboard so we can arrange the view according to our preferences.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Vijay
New Haven Dental Care, 10-49 employees
Mar 05, 2022
Not Recommended
Not Recommended
Pros
The layout looks pretty simple and easy to use.
Cons
Data accessibility is a major problem with this software and so is their customer support.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Jared
Umbrella HealthCare, 2-9 employees
Apr 20, 2021
Average
Average
Pros
A very professional,easy to use software. Taking notes and updating them have become super easy.
Cons
It wouldve been better if the software was cloud based. Also their customer support is not very cooperative.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
zelko
Dokoteal, 2-9 employees
Apr 03, 2021
Good for everyday use
Good for everyday use
Pros
Our daily administrative and billing tasks are handled with Unicharts. It is a lifesaver.
Cons
There are some issues with reports and we cannot authorize more people to make changes once it has been created.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Jason
Zen Wellness Center, 2-9 employees
Mar 26, 2021
Relatively user-friendly
Relatively user-friendly
Pros
It is better than our last software because we learned how to use it within a day.
Cons
The billing feature has no option for creating a superbill.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Dora
Amazon Birthing Center, 2-9 employees
Mar 24, 2021
Frustrating to use
Frustrating to use
Pros
The training went well and we were confident that it would make our lives easier.
Cons
The data saved on it is very difficult to access. The search function does not work and the customer support is a nightmare.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Justin
Fletcher Medical Center, 2-9 employees
Mar 22, 2021
We are pleased with the product
We are pleased with the product
Pros
It has integrated with our existing system and has equipped us with the tools we need to manage our practice.
Cons
There are no customer care representatives online when you need them.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Brian
Alpha Medical Associates, 10-49 employees
Mar 13, 2021
Not so great
Not so great
Pros
It makes filling out charts and updating status very convenient.
Cons
They do not provide the necessary support to their users and we are often stranded with technical issues.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5
Ilsa
Embark Medical Services, 10-49 employees
Mar 13, 2021
Easy management for primary care
Easy management for primary care
Pros
Very easy to use and add patient records electronically which all doctors and nurses can access from their login too.
Cons
It does not have the customization options a small private practice like ours would use.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Charlie
Paddy Family Wellness, 2-9 employees
Mar 12, 2021
So many customization options
So many customization options
Pros
It has a very interface that makes it convenient to add notes and enter other information. I can change the templates, alerts, and other features however I want.
Cons
They need to add a pharmacy Rx interface so we can send orders and manage prescriptions from within the same program.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Xavier
St. Anthonys Medical Trust, 10-49 employees
Mar 07, 2021
Relatively user-friendly and customizable
Relatively user-friendly and customizable
Pros
It has a visually appealing interface which makes it easier to write and read notes. The software can be accessed from different browsers and you can customize it according to your preferences. It is also easy to contact providers and manage billing details all on the same system.
Cons
It does not offer cloud-backup options so you need a physical server to save any information. The Unicharts software is cannot be integrated with other medical software or Macros which is inconvenient.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Zelko
Dokoteal, 2-9 employees
Mar 05, 2021
Super Convenient
Super Convenient
Pros
Everything is very presentable and its super convenient to use. The fact that everything can be customized is just perfect
Cons
The problem that I have with this software is that its not cloud-based.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Zelko
Dokoteal, 2-10 employees employees
Sep 03, 2020
Wonderful experience
Wonderful experience
Pros
It is very easy to manage and use. Everything is managed very nicely and the features are very useful.
Cons
The customer support isnt the nicest. I wish they were a little more responsive.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Lisa
Consultant, 2-10 employees employees
Aug 15, 2019