Vagaro Reviews

Pros

Managing the spa has become much easier because everything we need is available on a single platform.

Cons

I feel like it would be great if they offered sold packages instead of everything being la carte.

Pros

I like the ease with which I or my clients can book appointments. Plus the platform is self explanatory which makes it even better. And whenever I need assistance, the Vagaro staff is readily available, with tutorials available for everything.

Cons

The instructions for the credit card processor are not quite clear, which is the major flaw I have noticed so far.

Pros

Its good to have everything stored in one place as it allows us to track everything with an ease.

Cons

Setting it up by myself was a bit time consuming.

Pros

The ease of use and quick access to all available times is among the best features I like.

Cons

I wish there was the option to insert coupons for prepaid sessions or packages.

Pros

I spent a lot of time setting up my account only to realize it was not a good fit for my business. Requiring every client to create a Vagaro account just to book an appointment feels like a bad approach. This could lead to losing a significant number of potential customers, the chance I don't want to take.

Cons

As mentioned before by me, booking process for potential clients is not user friendly. The sales strategy feels forceful too.

Pros

Vagaro is really user-friendly when it comes to booking appointments, making the process so easy for my clients. They able to book without any trouble and it saves time for everyone involved.

Cons

There isn't anything I didn't like about the booking process.

Pros

Vagaro is a tool that simplifies the booking of appointments and helps us stay organized with future appointments.

Cons

Personally I don't have anything I do not like about vagaro.

Pros

Both my clients and I like the reminder feature. It is easy to use.

Cons

I wish we could search for a gift certificate using a persons name. Additionally it would be great to have another color option for personal time off besides brown. However I suppose it doesn't matter much. The thing I am less satisfied with is the soap notes. They need to appear more professional when printed out. The best soap notes program I used was Win City Soap Notes. they looked very professional and were easy to use. Unfortunately, they are no longer in business. I currently use Clinic Sense, which is okay.

Pros

Vagaro has proven to be great for my tattoo and piercing business as it is specifically designed for service-based businesses like mine. Plus the customer support team is really helpful and always ready to assist whenever needed. What I love most is how user-friendly it is.

Cons

There are certain features that I would like to see implemented in the near future.

Pros

Vagaro keeps getting better and better! Also it is pretty easy to use and I love the new features they keep adding. It makes managing everything much more easy.

Cons

There is nothing I dislike about Vagaro.

Pros

I really enjoy using Vagaro. The software is very user friendly and even if you encounter any difficulties, Vagaro offers a university where you can take classes on how to use the platform or perform specific tasks. The price is well within my budget especially considering that Vagaro provides all the necessary tools for building a successful business compared to other programs.

Cons

The feature I like least about Vagaro is the fact that add on functions come at an extra cost. Featuring your business on Vagaro requires an additional fee and developing a form also incurs an extra charge. It is these little fees that add up especially when you're building your business.

Pros

The simplicity of booking appointments and setting up salon services/menu is commendable.

Cons

Building the website took more time than I would have thought.

Pros

They have a lot to offer and are super affordable compared to other software.

Cons

Would really appreciate it if some of the features were automated. The system is also very slow to operate on a daily basis. The patient portal needs to be updated as well, some of the records are hard to find.

Pros

Its a good software that gives you the liberty to customise according to your needs. The customer support is simply amazing, they help you out all the way to set up the whole thing. If you have a small practice like mine, I recommend buying this.

Cons

Too Early to Tell but nevertheless great so far.

Pros

They offer a range of useful features that are hard to find in other software

Cons

You have to pay extra if you want to use different features and If you dont update it, it gets very slow very fast on top of that their customer support is the worst, they rarely respond or cater to your requests.

Pros

Overall, its a useful software to have with a lot of inbuilt features. I especially like the ease of scheduling with this system and the customer support.

Cons

Sometimes you dont get notified about emails from a client and that can cause a lot of confusion among the staff.

Pros

Super Easy to use and operate especially for beginners with zero software experiences. Also its pretty self explanatory so you rarely get lost navigating your way through it.

Cons

The biggest drawback is that it doesnt allow easy customisation also customer help isnt really helpful either.

Pros

You can schedule appointments and also use online forms through Vagaro. They have more to offer than the other software.

Cons

The inventory management has been challenging. I am not very good with computers so I have been struggling.

Pros

I can easily schedule appointments and when a client wants to postpone I can edit the time and date without having to cancel it.

Cons

I cannot search for clients based on the service they requested.

Pros

It is very easy to use for scheduling appointments. I use it as a client and have had no issues.

Cons

Sometimes the process of changing a booking is too complicated for me.