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softwareVagaro Reviews
40 Reviews
Overall Rating
4.4
40 Reviews
Rating Distribution
5
(21)
4
(15)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
40 Reviews
Rating Distribution
5
(21)
4
(15)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Always professional and prompt customer service
Always professional and prompt customer service
Pros
Both the desktop and phone app are user friendly. I also like how easy it is to generate reports. mainly for payroll purposes.
Cons
It is frustrating when the system experiences prolonged downtimes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandy
Consumer Services, 1-10 employees
More than a year
Feb 23, 2024
Super For Your Salon
Super For Your Salon
Pros
The ease of inputting services and the calendar feature is up to the mark. and the appearance of the service menu is the finest too
Cons
I haven't discovered anything I dislike yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Traci Danielle
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Feb 21, 2024
Great for Salons
Great for Salons
Pros
I really love the option to have a separate room for each service and it is a easy to navigate.
Cons
I would like to say that there could be better notifications for the waitlist. Additionally, it is confusing to find our Merchant details each month and the overall appearance could be improved somehow.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Colette
Cosmetics, 1-10 employees
More than a year
Feb 18, 2024
Best booking site there is!
Best booking site there is!
Pros
Its very user friendly. also It is self explanatory and offers a wide range of features to choose from.
Cons
It could be slightly more affordable compared to other booking sites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Feb 17, 2024
A great alternative for small business
A great alternative for small business
Pros
Vagaro provides exceptional value for the money. Its affordable pricing plans and abundance of features included in each plan make it a cost effective solution for businesses of all sizes. Compared to other platforms, Vagaro offers more value for your investment.
Cons
So far I haven't come across any cons. Everything has been working very smoothly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeanette
Cosmetics, 1-10 employees
Less than 6 months
Feb 14, 2024
Scheduling done right
Scheduling done right
Pros
Scheduling appointments is quick and effortless with a solid user interface.
Cons
I have faced difficulty finding vendors outside my area to book with.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Roy
Legal Services, 1-10 employees
Less than a year
Feb 01, 2024
Vagaro is not for me
Vagaro is not for me
Pros
I liked how easy it was to view everything in one place on Vagaro.
Cons
The integration and the additional charges for all the features are not to my liking.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Anonymous
N/A, 1-10 employees
Less than a year
Jan 25, 2024
Great Option to not have to create a custom booking platform
Great Option to not have to create a custom booking platform
Pros
It is very easy to learn and it also includes built in credit card processing.
Cons
I would prefer more flexibility to edit the titles and the ability to accept shared package people for our clients. Sometimes this option doesn't work well the first time the clients try to accept.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Alternative Medicine, 1-10 employees
Less than 6 months
Jan 21, 2024
DOPE ASS APP!
DOPE ASS APP!
Pros
It's very easy for both myself and users to book appointments and update all information.
Cons
It is very expensive for a single user and that doesn't make me happy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Consumer Goods, 1-10 employees
More than a year
Jan 19, 2024
Vagaro Surveys
Vagaro Surveys
Pros
It is effortless to find the information I need to communicate with my contractors and clients.
Cons
When I have other IT changes that Vagaro doesn't cater to then everything become challenging.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ester
Cosmetics, 1-10 employees
Less than a year
Jan 15, 2024
Love this booking system
Love this booking system
Pros
Managing the spa has become much easier with a single platform.
Cons
It would be great if they offered sold packages instead of everything being � la carte.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Vanessa
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 13, 2024
So far so good
So far so good
Pros
I like the ease with which I or my clients can book appointments. The platform is self explanatory and whenever I need assistance, the Vagaro staff is readily available, with tutorials available for everything.
Cons
The instructions for the credit card processor need clearer guidance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rashawn
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 11, 2024
Loving the Online abilities with this Marketing product and so much more under one platform!
Loving the Online abilities with this Marketing product and so much more under one platform!
Pros
Its good to have everything stored in one place for easy tracking!
Cons
Setting it up by myself can be a bit time consuming.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Melissa
Alternative Medicine, 1-10 employees
Less than 6 months
Jan 09, 2024
Vagaro is a great simple platform
Vagaro is a great simple platform
Pros
The ease of use and quick access to all available times is among the best features.
Cons
I wish there was the option to insert coupons for prepaid sessions or packages.
Ease of use
10
Value for money
10
Customer Support
3
Functionality
7
Wayne
Sporting Goods, 11-50 employees
More than a year
Jan 08, 2024
Just Vagaro clients can book your appointment
Just Vagaro clients can book your appointment
Pros
The need that every client has to create a Vagaro account to book an appointment seems like a flawed approach. This is something that may result in losing a significant number of potential customers.
Cons
The booking process for potential clients is not user friendly. The sales strategy can be pushy.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Anonymous
N/A, 1-10 employees
Jan 06, 2024
best booking out there
best booking out there
Pros
It is user friendly for booking appointments making it very easy for clients.
Cons
There isn't anything I didn't like about the booking process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mazz
Consumer Services, 1-10 employees
Less than a year
Jan 05, 2024
Vagaro booking
Vagaro booking
Pros
Vagaro is a tool that simplifies the booking of appointments and helps you stay organized with future appointments.
Cons
Personally I don't have anything I don�t like about vagaro
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Individual & Family Services, 1-10 employees
More than a year
Jan 04, 2024
Easy to use
Easy to use
Pros
Both my clients and I like the reminder feature. It is easy to use.
Cons
I wish we could search for a gift certificate using a persons name. Additionally it would be great to have another color option for personal time off besides brown. However I suppose it doesn't matter much. The thing I am less satisfied with is the soap notes. They need to appear more professional when printed out. The best soap notes program I used was Win City Soap Notes. they looked very professional and were easy to use. Unfortunately, they are no longer in business. I currently use Clinic Sense, which is okay.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Betty
Medical Practice, 1-10 employees
More than a year
Jan 03, 2024
Great Management Software for my Tattoo Studio
Great Management Software for my Tattoo Studio
Pros
The user friendly nature of the software, and mainly tailored for service based businesses has been helpful in the success of my tattoo studio.
Cons
There are certain features that I would like to see implemented in the near future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juno
Cosmetics, 1-10 employees
Less than a year
Jan 02, 2024
Best Online Scheduler
Best Online Scheduler
Pros
Vagaro is constantly improving offering a user friendly experience and great features.
Cons
There is nothing I dislike about Vagaro.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eleanor
Professional Training & Coaching, 1-10 employees
More than a year
Jan 01, 2024
Starting Back Post Covid-19
Starting Back Post Covid-19
Pros
I really enjoy using Vagaro. The software is very user friendly and even if you encounter any difficulties, Vagaro offers a university where you can take classes on how to use the platform or perform specific tasks. The price is well within my budget especially considering that Vagaro provides all the necessary tools for building a successful business compared to other programs.
Cons
The feature I like least about Vagaro is the fact that add on functions come at an extra cost. Featuring your business on Vagaro requires an additional fee and developing a form also incurs an extra charge. It is these little fees that add up especially when you're building your business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mavis
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 01, 2024
Satisfied Customer
Satisfied Customer
Pros
The simplicity of booking appointments and setting up salon services/menu is commendable.
Cons
Building the website took more time than I would have thought.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krista
Health, Wellness and Fitness, 1-10 employees
Less than a year
Jan 01, 2024
It has a few pros and cons
It has a few pros and cons
Pros
They have a lot to offer and are super affordable compared to other software.
Cons
Would really appreciate it if some of the features were automated. The system is also very slow to operate on a daily basis. The patient portal needs to be updated as well, some of the records are hard to find.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Tatiyana
Organic Beauty Services, INC., 2-9 employees
Apr 19, 2021
Works for Me!
Works for Me!
Pros
Its a good software that gives you the liberty to customise according to your needs. The customer support is simply amazing, they help you out all the way to set up the whole thing. If you have a small practice like mine, I recommend buying this.
Cons
Too Early to Tell but nevertheless great so far.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Amy
Beautiful Life Bodywork, 1 employees
Apr 19, 2021
Needs Improvement
Needs Improvement
Pros
They offer a range of useful features that are hard to find in other software
Cons
You have to pay extra if you want to use different features and If you dont update it, it gets very slow very fast on top of that their customer support is the worst, they rarely respond or cater to your requests.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Joi
Joi Dreams Salon, 2-9 employees
Apr 19, 2021
We Approve!
We Approve!
Pros
Overall, its a useful software to have with a lot of inbuilt features. I especially like the ease of scheduling with this system and the customer support.
Cons
Sometimes you dont get notified about emails from a client and that can cause a lot of confusion among the staff.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Liana
Salon 360, 2-9 employees
Apr 19, 2021
An acceptable, manageable software
An acceptable, manageable software
Pros
Super Easy to use and operate especially for beginners with zero software experiences. Also its pretty self explanatory so you rarely get lost navigating your way through it.
Cons
The biggest drawback is that it doesnt allow easy customisation also customer help isnt really helpful either.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Jennifer
Jekyll and Hyde, 2-9 employees
Apr 03, 2021
A new experience
A new experience
Pros
You can schedule appointments and also use online forms through Vagaro. They have more to offer than the other software.
Cons
The inventory management has been challenging. I am not very good with computers so I have been struggling.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Bonnie
Beauty by Bonnie, 1 employees
Mar 26, 2021
Great for my business
Great for my business
Pros
I can easily schedule appointments and when a client wants to postpone I can edit the time and date without having to cancel it.
Cons
I cannot search for clients based on the service they requested.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Autumn
Cher Aesthetics and Skin Treatment, 1 employees
Mar 24, 2021
An essential tool
An essential tool
Pros
It is very easy to use for scheduling appointments. I use it as a client and have had no issues.
Cons
Sometimes the process of changing a booking is too complicated for me.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Charelle
Department of Defense, 1000+ employees
Mar 22, 2021
Vagaro Review
Vagaro Review
Pros
I am a solo beautician and Vagaro gives me the option to create a waiting list for my clients. It has made all the administrative processes easier.
Cons
The billing section requires you to add the total every time when it should be automatic.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Erica
Health Wellness and Fitness, 1 employees
Mar 18, 2021
A complete software solution!
A complete software solution!
Pros
Vagaro is great and I have been able to get my documents and records in order because of it. The customer service is always available to answer questions.
Cons
Since I am used to the old software, the billing system on Vagaro seems backwards to me.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Garett
Aspire Fitness, 2-9 employees
Mar 17, 2021
The interface has great accesability
The interface has great accesability
Pros
It is a cloud-based software and they automatically update the system regularly. Vagaro can seamlessly integrate with your other programs and it is so easy to use.
Cons
There are some network problems because it is an online cloud-based solution.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
David
Smith and Morgan Hair Salon, 2-9 employees
Mar 13, 2021
Brilliant product at a great price
Brilliant product at a great price
Pros
I can book appointments online and also send reminders which has reduced the number of missed appointments down to zero.
Cons
They should improve the website design and make it more intuitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Rebecca
Beccas Lash Studio, 1 employees
Mar 13, 2021
Positive experience
Positive experience
Pros
It is easy to schedule appointments and you can edit the information later as well. The account setup is also easy and we can access the dashboard from anywhere.
Cons
There are a few glitches in the mobile application but nothing major because it has not affected our workflow.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Elizabeth
Wake Health Consulting, 2-9 employees
Mar 12, 2021
Vagaro is amazing!
Vagaro is amazing!
Pros
It is now so easy for me to keep track of appointments and I am better able to manage my time.
Cons
The software should let us edit appointments or see additional services requested by a client from within the system.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ellen
Pure Glow Hair Removal, 2-9 employees
Mar 12, 2021
Great for the price point
Great for the price point
Pros
The marketing feature on Vagaro is great. The system reminds me to follow-up and I can send text messages and email confirmations from within the program.
Cons
There are a few issues with the appointment booking procedure because it does not allow me to access messages directly from the window.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Liana
Sandstone Wellness Clinic, 2-9 employees
Mar 07, 2021
All-in-one solution!
All-in-one solution!
Pros
The Vagaro system is great because it lets me manage client appointments and other tasks all from the same platform. I can even schedule texts and send reminders so I can spend my time in a more productive manner.
Cons
It takes some time to reorient myself with the system after they introduce updates and I wish they wouldnt move the features around or add a guide to help older users.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jessica
Leather and Lace Wellness Spa, 1 employees
Mar 05, 2021
What a software
What a software
Pros
I am in love with Vagaro. What we like the most about Vagaro are its reporting tools and its mobile app. Vagaro has made our lives easier.
Cons
The software isnt very beginner-friendly so at first, it seems impossible to use it but once you get the hang of it, its amazing.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Rebecca
Manager, 2-10 employees employees
Sep 23, 2020
Best one so far
Best one so far
Pros
Everything is so easy to access and understand. All the functions are perfect and the multi-use calendar has been my personal favorite. All the features go so well with my business and this software has turned out so useful for my work.
Cons
The issues I have with this software are close to none. The only thing I wish could do was print my address list to a label.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Cristene A
The studio lake Tahoe, 2-10 employees employees
Sep 03, 2020
Filters
Always professional and prompt customer service
Always professional and prompt customer service
Pros
Both the desktop and phone app are user friendly. I also like how easy it is to generate reports. mainly for payroll purposes.
Cons
It is frustrating when the system experiences prolonged downtimes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandy
Consumer Services, 1-10 employees
More than a year
Feb 23, 2024
Super For Your Salon
Super For Your Salon
Pros
The ease of inputting services and the calendar feature is up to the mark. and the appearance of the service menu is the finest too
Cons
I haven't discovered anything I dislike yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Traci Danielle
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Feb 21, 2024
Great for Salons
Great for Salons
Pros
I really love the option to have a separate room for each service and it is a easy to navigate.
Cons
I would like to say that there could be better notifications for the waitlist. Additionally, it is confusing to find our Merchant details each month and the overall appearance could be improved somehow.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Colette
Cosmetics, 1-10 employees
More than a year
Feb 18, 2024
Best booking site there is!
Best booking site there is!
Pros
Its very user friendly. also It is self explanatory and offers a wide range of features to choose from.
Cons
It could be slightly more affordable compared to other booking sites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Less than a year
Feb 17, 2024
A great alternative for small business
A great alternative for small business
Pros
Vagaro provides exceptional value for the money. Its affordable pricing plans and abundance of features included in each plan make it a cost effective solution for businesses of all sizes. Compared to other platforms, Vagaro offers more value for your investment.
Cons
So far I haven't come across any cons. Everything has been working very smoothly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeanette
Cosmetics, 1-10 employees
Less than 6 months
Feb 14, 2024
Scheduling done right
Scheduling done right
Pros
Scheduling appointments is quick and effortless with a solid user interface.
Cons
I have faced difficulty finding vendors outside my area to book with.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Roy
Legal Services, 1-10 employees
Less than a year
Feb 01, 2024
Vagaro is not for me
Vagaro is not for me
Pros
I liked how easy it was to view everything in one place on Vagaro.
Cons
The integration and the additional charges for all the features are not to my liking.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Anonymous
N/A, 1-10 employees
Less than a year
Jan 25, 2024
Great Option to not have to create a custom booking platform
Great Option to not have to create a custom booking platform
Pros
It is very easy to learn and it also includes built in credit card processing.
Cons
I would prefer more flexibility to edit the titles and the ability to accept shared package people for our clients. Sometimes this option doesn't work well the first time the clients try to accept.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Alternative Medicine, 1-10 employees
Less than 6 months
Jan 21, 2024
DOPE ASS APP!
DOPE ASS APP!
Pros
It's very easy for both myself and users to book appointments and update all information.
Cons
It is very expensive for a single user and that doesn't make me happy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Consumer Goods, 1-10 employees
More than a year
Jan 19, 2024
Vagaro Surveys
Vagaro Surveys
Pros
It is effortless to find the information I need to communicate with my contractors and clients.
Cons
When I have other IT changes that Vagaro doesn't cater to then everything become challenging.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ester
Cosmetics, 1-10 employees
Less than a year
Jan 15, 2024
Love this booking system
Love this booking system
Pros
Managing the spa has become much easier with a single platform.
Cons
It would be great if they offered sold packages instead of everything being � la carte.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Vanessa
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 13, 2024
So far so good
So far so good
Pros
I like the ease with which I or my clients can book appointments. The platform is self explanatory and whenever I need assistance, the Vagaro staff is readily available, with tutorials available for everything.
Cons
The instructions for the credit card processor need clearer guidance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rashawn
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jan 11, 2024
Loving the Online abilities with this Marketing product and so much more under one platform!
Loving the Online abilities with this Marketing product and so much more under one platform!
Pros
Its good to have everything stored in one place for easy tracking!
Cons
Setting it up by myself can be a bit time consuming.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Melissa
Alternative Medicine, 1-10 employees
Less than 6 months
Jan 09, 2024
Vagaro is a great simple platform
Vagaro is a great simple platform
Pros
The ease of use and quick access to all available times is among the best features.
Cons
I wish there was the option to insert coupons for prepaid sessions or packages.
Ease of use
10
Value for money
10
Customer Support
3
Functionality
7
Wayne
Sporting Goods, 11-50 employees
More than a year
Jan 08, 2024
Just Vagaro clients can book your appointment
Just Vagaro clients can book your appointment
Pros
The need that every client has to create a Vagaro account to book an appointment seems like a flawed approach. This is something that may result in losing a significant number of potential customers.
Cons
The booking process for potential clients is not user friendly. The sales strategy can be pushy.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Anonymous
N/A, 1-10 employees
Jan 06, 2024
best booking out there
best booking out there
Pros
It is user friendly for booking appointments making it very easy for clients.
Cons
There isn't anything I didn't like about the booking process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mazz
Consumer Services, 1-10 employees
Less than a year
Jan 05, 2024
Vagaro booking
Vagaro booking
Pros
Vagaro is a tool that simplifies the booking of appointments and helps you stay organized with future appointments.
Cons
Personally I don't have anything I don�t like about vagaro
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Individual & Family Services, 1-10 employees
More than a year
Jan 04, 2024
Easy to use
Easy to use
Pros
Both my clients and I like the reminder feature. It is easy to use.
Cons
I wish we could search for a gift certificate using a persons name. Additionally it would be great to have another color option for personal time off besides brown. However I suppose it doesn't matter much. The thing I am less satisfied with is the soap notes. They need to appear more professional when printed out. The best soap notes program I used was Win City Soap Notes. they looked very professional and were easy to use. Unfortunately, they are no longer in business. I currently use Clinic Sense, which is okay.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Betty
Medical Practice, 1-10 employees
More than a year
Jan 03, 2024
Great Management Software for my Tattoo Studio
Great Management Software for my Tattoo Studio
Pros
The user friendly nature of the software, and mainly tailored for service based businesses has been helpful in the success of my tattoo studio.
Cons
There are certain features that I would like to see implemented in the near future.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juno
Cosmetics, 1-10 employees
Less than a year
Jan 02, 2024
Best Online Scheduler
Best Online Scheduler
Pros
Vagaro is constantly improving offering a user friendly experience and great features.
Cons
There is nothing I dislike about Vagaro.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eleanor
Professional Training & Coaching, 1-10 employees
More than a year
Jan 01, 2024
Starting Back Post Covid-19
Starting Back Post Covid-19
Pros
I really enjoy using Vagaro. The software is very user friendly and even if you encounter any difficulties, Vagaro offers a university where you can take classes on how to use the platform or perform specific tasks. The price is well within my budget especially considering that Vagaro provides all the necessary tools for building a successful business compared to other programs.
Cons
The feature I like least about Vagaro is the fact that add on functions come at an extra cost. Featuring your business on Vagaro requires an additional fee and developing a form also incurs an extra charge. It is these little fees that add up especially when you're building your business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mavis
Health, Wellness and Fitness, 1-10 employees
More than a year
Jan 01, 2024
Satisfied Customer
Satisfied Customer
Pros
The simplicity of booking appointments and setting up salon services/menu is commendable.
Cons
Building the website took more time than I would have thought.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krista
Health, Wellness and Fitness, 1-10 employees
Less than a year
Jan 01, 2024
It has a few pros and cons
It has a few pros and cons
Pros
They have a lot to offer and are super affordable compared to other software.
Cons
Would really appreciate it if some of the features were automated. The system is also very slow to operate on a daily basis. The patient portal needs to be updated as well, some of the records are hard to find.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Tatiyana
Organic Beauty Services, INC., 2-9 employees
Apr 19, 2021
Works for Me!
Works for Me!
Pros
Its a good software that gives you the liberty to customise according to your needs. The customer support is simply amazing, they help you out all the way to set up the whole thing. If you have a small practice like mine, I recommend buying this.
Cons
Too Early to Tell but nevertheless great so far.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Amy
Beautiful Life Bodywork, 1 employees
Apr 19, 2021
Needs Improvement
Needs Improvement
Pros
They offer a range of useful features that are hard to find in other software
Cons
You have to pay extra if you want to use different features and If you dont update it, it gets very slow very fast on top of that their customer support is the worst, they rarely respond or cater to your requests.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Joi
Joi Dreams Salon, 2-9 employees
Apr 19, 2021
We Approve!
We Approve!
Pros
Overall, its a useful software to have with a lot of inbuilt features. I especially like the ease of scheduling with this system and the customer support.
Cons
Sometimes you dont get notified about emails from a client and that can cause a lot of confusion among the staff.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Liana
Salon 360, 2-9 employees
Apr 19, 2021
An acceptable, manageable software
An acceptable, manageable software
Pros
Super Easy to use and operate especially for beginners with zero software experiences. Also its pretty self explanatory so you rarely get lost navigating your way through it.
Cons
The biggest drawback is that it doesnt allow easy customisation also customer help isnt really helpful either.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Jennifer
Jekyll and Hyde, 2-9 employees
Apr 03, 2021
A new experience
A new experience
Pros
You can schedule appointments and also use online forms through Vagaro. They have more to offer than the other software.
Cons
The inventory management has been challenging. I am not very good with computers so I have been struggling.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Bonnie
Beauty by Bonnie, 1 employees
Mar 26, 2021
Great for my business
Great for my business
Pros
I can easily schedule appointments and when a client wants to postpone I can edit the time and date without having to cancel it.
Cons
I cannot search for clients based on the service they requested.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Autumn
Cher Aesthetics and Skin Treatment, 1 employees
Mar 24, 2021
An essential tool
An essential tool
Pros
It is very easy to use for scheduling appointments. I use it as a client and have had no issues.
Cons
Sometimes the process of changing a booking is too complicated for me.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Charelle
Department of Defense, 1000+ employees
Mar 22, 2021
Vagaro Review
Vagaro Review
Pros
I am a solo beautician and Vagaro gives me the option to create a waiting list for my clients. It has made all the administrative processes easier.
Cons
The billing section requires you to add the total every time when it should be automatic.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Erica
Health Wellness and Fitness, 1 employees
Mar 18, 2021
A complete software solution!
A complete software solution!
Pros
Vagaro is great and I have been able to get my documents and records in order because of it. The customer service is always available to answer questions.
Cons
Since I am used to the old software, the billing system on Vagaro seems backwards to me.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Garett
Aspire Fitness, 2-9 employees
Mar 17, 2021
The interface has great accesability
The interface has great accesability
Pros
It is a cloud-based software and they automatically update the system regularly. Vagaro can seamlessly integrate with your other programs and it is so easy to use.
Cons
There are some network problems because it is an online cloud-based solution.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
David
Smith and Morgan Hair Salon, 2-9 employees
Mar 13, 2021
Brilliant product at a great price
Brilliant product at a great price
Pros
I can book appointments online and also send reminders which has reduced the number of missed appointments down to zero.
Cons
They should improve the website design and make it more intuitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Rebecca
Beccas Lash Studio, 1 employees
Mar 13, 2021
Positive experience
Positive experience
Pros
It is easy to schedule appointments and you can edit the information later as well. The account setup is also easy and we can access the dashboard from anywhere.
Cons
There are a few glitches in the mobile application but nothing major because it has not affected our workflow.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Elizabeth
Wake Health Consulting, 2-9 employees
Mar 12, 2021
Vagaro is amazing!
Vagaro is amazing!
Pros
It is now so easy for me to keep track of appointments and I am better able to manage my time.
Cons
The software should let us edit appointments or see additional services requested by a client from within the system.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ellen
Pure Glow Hair Removal, 2-9 employees
Mar 12, 2021
Great for the price point
Great for the price point
Pros
The marketing feature on Vagaro is great. The system reminds me to follow-up and I can send text messages and email confirmations from within the program.
Cons
There are a few issues with the appointment booking procedure because it does not allow me to access messages directly from the window.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Liana
Sandstone Wellness Clinic, 2-9 employees
Mar 07, 2021
All-in-one solution!
All-in-one solution!
Pros
The Vagaro system is great because it lets me manage client appointments and other tasks all from the same platform. I can even schedule texts and send reminders so I can spend my time in a more productive manner.
Cons
It takes some time to reorient myself with the system after they introduce updates and I wish they wouldnt move the features around or add a guide to help older users.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jessica
Leather and Lace Wellness Spa, 1 employees
Mar 05, 2021
What a software
What a software
Pros
I am in love with Vagaro. What we like the most about Vagaro are its reporting tools and its mobile app. Vagaro has made our lives easier.
Cons
The software isnt very beginner-friendly so at first, it seems impossible to use it but once you get the hang of it, its amazing.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Rebecca
Manager, 2-10 employees employees
Sep 23, 2020
Best one so far
Best one so far
Pros
Everything is so easy to access and understand. All the functions are perfect and the multi-use calendar has been my personal favorite. All the features go so well with my business and this software has turned out so useful for my work.
Cons
The issues I have with this software are close to none. The only thing I wish could do was print my address list to a label.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Cristene A
The studio lake Tahoe, 2-10 employees employees
Sep 03, 2020