Vagaro is an appointment scheduling software tailored for the beauty, fitness, and wellness industries. Although its mobile app is criticized for being slower than the desktop version, the software offers a comprehensive suite of tools, including calendar management, point of sale (POS), customer relationship management (CRM), and marketing features.

Vagaro Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is Vagaro?

Overview

Vagaro is a cloud-based booking and scheduling solution for spas, salons, and fitness centers that offers promotional services to professionals with its comprehensive features, including payroll, inventory management, email and text notifications, client databases, bookkeeping, and automated email marketing. The platform also includes robust text marketing tools to effectively engage with clients through SMS messages, promoting services and special offers.

What Is Vagaro Best For?

Vagaro is best known for its exceptional appointment scheduling feature, which optimizes the booking process for clients and service providers. The system updates availability in real-time, reducing the chances of double bookings and ensuring that clients and staff are on the same page.

Vagaro Pricing

The pricing plan for Vagaro is flexible, depending on the number of users and the organization's size. Pricing starts at:

  • One location - $30/month (1 bookable calendar)
  • Multiple locations - Custom Pricing
Contact us for a custom Vagaro Pricing quote that best fits your requirements.

Disclaimer: The pricing is subject to change.

Vagaro Integrations

The software integrates with multiple third-party applications, including:

How Does Vagaro Work?

Here's how you can get started with the software:

  • Log into your Vagaro account and set up a business profile
  • Define the services you offer, including descriptions, durations, and pricing
  • Add staff members, set their availability, and assign services they provide
  • Configure your business hours and customize scheduling preferences
  • Activate the online booking feature, allowing clients to book appointments 24/7
  • Set up automated email or SMS reminders for upcoming appointments
  • Connect your preferred payment processing system to handle transactions seamlessly
  • Use Vagaro analytics and reporting tools to track performance and make data-driven decisions
You can also schedule a free Vagaro demo to explore its full functionalities.

Who Is Vagaro For?

Vagaro caters to beauty, wellness, and fitness businesses and professionals, including:

  • Spas
  • Salons
  • Nutritionists
  • Chiropractors
  • Gyms and yoga instructors
  • Physical therapist

Is Vagaro Right For You?

If you operate a fitness studio, health clinic, salon, or any other service-based business in the beauty and wellness sector, Vagaro can be a great fit for your business. Its intuitive user interface simplifies appointment scheduling, client management, and payment processing, making it easy for small and large businesses to manage their operations effectively.

Additionally, its scalable design accommodates solo practitioners as well as multi-location enterprises, ensuring that businesses of all sizes can benefit from its robust features. It also complies with ISO 27001, PCI DSS, SOC 2, and HIPAA standards, as verified by qualified external auditors.

Still unsure whether Vagaro is the best fit for your practice? Call us on (661) 384-7070, and our team will help you decide based on your requirements. 

Vagaro Features

The software’s appointment scheduling system allows clients to book appointments online at their convenience. The real-time availability feature ensures that clients and practitioners have an up-to-date view of appointment slots.

how it worksSee How It Works

Vagaro’s customizable forms help create and manage digital intake forms, consent forms, and surveys tailored to specific needs. This feature ensures that all necessary client information is collected efficiently and stored securely. Wellness professionals can customize forms to include specific questions related to health history, preferences, and treatment goals.

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The analytics and reporting feature by Vagaro provide health practitioners with valuable insights into their business performance. Detailed reports on appointment bookings, revenue generation, and client interactions help practitioners make informed decisions to optimize their services and grow their practice.

how it worksSee How It Works

Integrated payment processing streamlines financial transactions for health management services. It supports credit cards, mobile payments, and contactless transactions, making it convenient for clients to pay for services. Additionally, the payroll report provides details for staff compensation and earnings, facilitating smooth financial management for businesses in the beauty and wellness industries.

how it worksSee How It Works

The client management feature provides a comprehensive system for maintaining detailed records of client interactions and health histories. This includes storing contact information, appointment history, and client preferences and conditions notes. For health practitioners, having quick access to this information ensures that each session can be personalized and more effective. Additionally, the system supports secure data storage, which is crucial for maintaining client confidentiality and compliance with health regulations.

how it worksSee How It Works

Pros and Cons of Vagaro

Pros

  • User-friendly interface for easy navigation and use
  • Comprehensive appointment booking and management features
  • Integrated payment processing for seamless transactions
  • Marketing tools for promotional campaigns and customer engagement
  • Inventory management capabilities for tracking products and supplies

Cons

  • Limited scalability for larger salon and spa chains
  • Integration challenges with certain third-party software
  • Some reporting tools could be improved

Vagaro Pricing

One Location

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View Price

What's Included

  • Free transfer of all your data

  • Customizable calendar with waitlist & resource management

  • Free listing with unlimited daily deals and bookings

  • Automated notifications & appointment reminders

  • Online booking on Vagaro, Instagram, Facebook & Apple Maps

  • Business & employee booking widget

  • Advanced reporting

  • Create & manage customer loyalty programs

  • 1,000 free email marketing messages/month

  • Create, send, & manage invoices

Multiple Location

eyeeye

View Price

What's Included

  • Free transfer of all your data

  • Customizable calendar with waitlist & resource management

  • Free listing with unlimited daily deals and bookings

  • Automated notifications & appointment reminders

  • Online booking on Vagaro, Instagram, Facebook & Apple Maps

  • Business & employee booking widget Advanced reporting

  • Create & manage customer loyalty programs

  • 1,000 free email marketing messages to send each month

  • Create, send, & manage invoices

  • Sell memberships, packages, & gift certificates

Vagaro Reviews

Overall Rating

4.4

40 Reviews

Rating Distribution

5

star

(21)

4

star

(15)

3

star

(3)

2

star

(1)

1

star

February 2024

Always professional and prompt customer service

Sandy

Consumer Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Both the desktop and phone app are user friendly. I also like how easy it is to generate reports. mainly for payroll purposes.

Cons

It is frustrating when the system experiences prolonged downtimes.

February 2024

Super For Your Salon

Traci Danielle

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The ease of inputting services and the calendar feature is up to the mark. and the appearance of the service menu is the finest too

Cons

I haven't discovered anything I dislike yet.

February 2024

Great for Salons

Colette

Cosmetics

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

Pros

I really love the option to have a separate room for each service and it is a easy to navigate.

Cons

I would like to say that there could be better notifications for the waitlist. Additionally, it is confusing to find our Merchant details each month and the overall appearance could be improved somehow.

February 2024

Best booking site there is!

Anonymous

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Its very user friendly. also It is self explanatory and offers a wide range of features to choose from.

Cons

It could be slightly more affordable compared to other booking sites.

February 2024

A great alternative for small business

Jeanette

Cosmetics

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Vagaro provides exceptional value for the money. Its affordable pricing plans and abundance of features included in each plan make it a cost effective solution for businesses of all sizes. Compared to other platforms, Vagaro offers more value for your investment.

Cons

So far I haven't come across any cons. Everything has been working very smoothly.

February 2024

Scheduling done right

Roy

Legal Services

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Pros

Scheduling appointments is quick and effortless with a solid user interface.

Cons

I have faced difficulty finding vendors outside my area to book with.

January 2024

Vagaro is not for me

Anonymous

Not Specified

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

Pros

I liked how easy it was to view everything in one place on Vagaro.

Cons

The integration and the additional charges for all the features are not to my liking.

January 2024

Great Option to not have to create a custom booking platform

Michael

Alternative Medicine

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It is very easy to learn and it also includes built in credit card processing.

Cons

I would prefer more flexibility to edit the titles and the ability to accept shared package people for our clients. Sometimes this option doesn't work well the first time the clients try to accept.

January 2024

DOPE ASS APP!

Sara

Consumer Goods

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It's very easy for both myself and users to book appointments and update all information.

Cons

It is very expensive for a single user and that doesn't make me happy.

January 2024

Vagaro Surveys

Ester

Cosmetics

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

It is effortless to find the information I need to communicate with my contractors and clients.

Cons

When I have other IT changes that Vagaro doesn't cater to then everything become challenging.

Frequently Asked Questions

Vagaro software provides email, phone, FAQs, and live chat support options.