Health, Wellness and Fitness, 1-10 employees
“Vagaro Review”
Pros
I am a solo beautician and Vagaro gives me the option to create a waiting list for my clients. It has made all the administrative processes easier.
Cons
The billing section requires you to add the total every time when it should be automatic.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Aspire Fitness, 2-9 employees
“A complete software solution!”
Pros
Vagaro is great and I have been able to get my documents and records in order because of it. The customer service is always available to answer questions.
Cons
Since I am used to the old software, the billing system on Vagaro seems backwards to me.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Smith and Morgan Hair Salon, 2-9 employees
“The interface has great accesability”
Pros
It is a cloud-based software and they automatically update the system regularly. Vagaro can seamlessly integrate with your other programs and it is so easy to use.
Cons
There are some network problems because it is an online cloud-based solution.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Beccas Lash Studio, 1 employees
“Brilliant product at a great price”
Pros
I can book appointments online and also send reminders which has reduced the number of missed appointments down to zero.
Cons
They should improve the website design and make it more intuitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Wake Health Consulting, 2-9 employees
“Positive experience”
Pros
It is easy to schedule appointments and you can edit the information later as well. The account setup is also easy and we can access the dashboard from anywhere.
Cons
There are a few glitches in the mobile application but nothing major because it has not affected our workflow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Pure Glow Hair Removal, 2-9 employees
“Vagaro is amazing!”
Pros
It is now so easy for me to keep track of appointments and I am better able to manage my time.
Cons
The software should let us edit appointments or see additional services requested by a client from within the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sandstone Wellness Clinic, 2-9 employees
“Great for the price point”
Pros
The marketing feature on Vagaro is great. The system reminds me to follow-up and I can send text messages and email confirmations from within the program.
Cons
There are a few issues with the appointment booking procedure because it does not allow me to access messages directly from the window.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Leather and Lace Wellness Spa, 1 employees
“All-in-one solution!”
Pros
The Vagaro system is great because it lets me manage client appointments and other tasks all from the same platform. I can even schedule texts and send reminders so I can spend my time in a more productive manner.
Cons
It takes some time to reorient myself with the system after they introduce updates and I wish they wouldnt move the features around or add a guide to help older users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Manager, 1-10 employees
“What a software”
Pros
I am in love with Vagaro. What we like the most about Vagaro are its reporting tools and its mobile app. Vagaro has made our lives easier.
Cons
The software isnt very beginner-friendly so at first, it seems impossible to use it but once you get the hang of it, its amazing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
The studio lake Tahoe, 1-10 employees
“Best one so far”
Pros
Everything is so easy to access and understand. All the functions are perfect and the multi-use calendar has been my personal favorite. All the features go so well with my business and this software has turned out so useful for my work.
Cons
The issues I have with this software are close to none. The only thing I wish could do was print my address list to a label.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
