Total 90 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

22%

3

Stars

7%

2

Stars

7%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

E
Erica

Health, Wellness and Fitness, 1-10 employees

4.0

Vagaro Review

Pros

I am a solo beautician and Vagaro gives me the option to create a waiting list for my clients. It has made all the administrative processes easier.

Cons

The billing section requires you to add the total every time when it should be automatic.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

G
Garett

Aspire Fitness, 2-9 employees

4.0

A complete software solution!

Pros

Vagaro is great and I have been able to get my documents and records in order because of it. The customer service is always available to answer questions.

Cons

Since I am used to the old software, the billing system on Vagaro seems backwards to me.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

D
David

Smith and Morgan Hair Salon, 2-9 employees

4.0

The interface has great accesability

Pros

It is a cloud-based software and they automatically update the system regularly. Vagaro can seamlessly integrate with your other programs and it is so easy to use.

Cons

There are some network problems because it is an online cloud-based solution.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

R
Rebecca

Beccas Lash Studio, 1 employees

4.0

Brilliant product at a great price

Pros

I can book appointments online and also send reminders which has reduced the number of missed appointments down to zero.

Cons

They should improve the website design and make it more intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

E
Elizabeth

Wake Health Consulting, 2-9 employees

4.0

Positive experience

Pros

It is easy to schedule appointments and you can edit the information later as well. The account setup is also easy and we can access the dashboard from anywhere.

Cons

There are a few glitches in the mobile application but nothing major because it has not affected our workflow.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

E
Ellen

Pure Glow Hair Removal, 2-9 employees

5.0

Vagaro is amazing!

Pros

It is now so easy for me to keep track of appointments and I am better able to manage my time.

Cons

The software should let us edit appointments or see additional services requested by a client from within the system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Liana

Sandstone Wellness Clinic, 2-9 employees

4.0

Great for the price point

Pros

The marketing feature on Vagaro is great. The system reminds me to follow-up and I can send text messages and email confirmations from within the program.

Cons

There are a few issues with the appointment booking procedure because it does not allow me to access messages directly from the window.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

J
Jessica

Leather and Lace Wellness Spa, 1 employees

5.0

All-in-one solution!

Pros

The Vagaro system is great because it lets me manage client appointments and other tasks all from the same platform. I can even schedule texts and send reminders so I can spend my time in a more productive manner.

Cons

It takes some time to reorient myself with the system after they introduce updates and I wish they wouldnt move the features around or add a guide to help older users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R
Rebecca

Manager, 1-10 employees

4.0

What a software

Pros

I am in love with Vagaro. What we like the most about Vagaro are its reporting tools and its mobile app. Vagaro has made our lives easier.

Cons

The software isnt very beginner-friendly so at first, it seems impossible to use it but once you get the hang of it, its amazing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

CA
Cristene A

The studio lake Tahoe, 1-10 employees

5.0

Best one so far

Pros

Everything is so easy to access and understand. All the functions are perfect and the multi-use calendar has been my personal favorite. All the features go so well with my business and this software has turned out so useful for my work.

Cons

The issues I have with this software are close to none. The only thing I wish could do was print my address list to a label.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10