Valant EHR Reviews

“Love this product

Pros

Fits user needs well and allows for modifications if necessary.

Cons

Hope for improved user-friendliness with Apple software in upcoming updates.

“Valant is Very User Friendly! Great Mobile App

Pros

Well-organized with mental health-specific design, praised for ePrescribing, scheduling, and mobile app features.

Cons

Desire for secure message access on mobile phones and anticipation of better compatibility with Macs.

“EASY. EASY. EASY. I Love it. Most Comprehensive Product. My Office Staff LOVE IT.

Pros

Positive feedback on clinical templates, integrated billing, medication management, and client interaction capabilities during documentation.

Cons

Anticipation for transitioning away from Silverlight and improvements in browser compatibility.

“A Very Powerful EHR

Pros

Highlighted for creating efficiencies in both management and clinical workflows.

Cons

Connectivity issues noted, but less frequent compared to other EHRs.

“So Thankful for Valant! #1 EMR for Behavioral Healthcare! Support is Top Notch!

Pros

Praised for its comprehensiveness, intuitive interface, customizable clinical templates, and excellent support, particularly in resolving payer issues.

Cons

Appreciation expressed for the ability to customize clinical templates.

“Great! Wish HPI had check boxes

Pros

Appreciation for templates that seamlessly flow into notes and integrated billing functionality.

Cons

Disappointment regarding the absence of check boxes in certain tabs.

“Exceptional Software and Exceptional Performance

Pros

Liked for its fluid navigation and ability to have multiple tabs open simultaneously.

Cons

I Desire for integration of telehealth services within the software.

“Meets all my needs!

Pros

Noted for easy access to customer service, patient portal usage for billing and measures, and seamless integration of measures into notes.

Cons

Noted lack of mobile friendliness and occasional clunkiness with Silverlight on Mac.

“Easy to use

Pros

Described as easy to use for scheduling, uploading documents, and taking client notes without encountering issues.

Cons

Acknowledgment of occasional slowness, with anticipation of improvement post-Silverlight.

“Worth The Money But Many Avoidable Issues

Pros

Appreciated for easy readability of doctor's schedules and customizable features that make it a preferred choice over other EMRs.

Cons

I wish for more customization options to streamline workflow, particularly for non-insurance practices.

“One stop shopping

Pros

Enables solo psychiatry practice management from patient registration to billing, praised for excellent customer support despite initial complexity.

Cons

Wish for integration with a patient kiosk and easier scanning of demographic and insurance information.

“There must be a better option

Pros

Compared favorably to EPIC for ease of navigation, especially designed for psychiatrists and mental health professionals.

Cons

Criticisms include poor customer service, outdated technology, and lack of search functionality in secure messaging.

“Valant Behavioral Health EHR

Pros

Noted for its cloud-based, multi-faceted design helpful for tracking revenue and patient progress.

Cons

Noted high level of sophistication required and pricing concerns.

“Difficult to navigate; difficult to get support

Pros

No pros mentioned, with no standout features compared to other software.

Cons

Complaints about inconsistent customer support, cumbersome navigation, and appointment reminder issues.

“Overpriced for an outdated, frustratingly slow and buggy system

Pros

Praised for having all necessary components for a large practice, including billing, scheduling, note templates, and integrations.

Cons

Numerous criticisms including crashes, lack of mobile app, limited functionality of the client portal, and difficulties with customization.

“Disappointed

Pros

Positives include standardized assessments, liability and billing standards compliance, mobile access to charts and e-prescribing.

Cons

Complaints about poor customer service, user-unfriendliness of patient portals, and data accessibility post-contract.

“valant for therapy private practice

Pros

Appreciated for being geared toward mental health treatment rather than medical record-keeping.

Cons

I Noted learning curve and challenges with relational work, such as working with couples or families.

“Wanted something more...

Pros

Positive feedback on the ability to handle billing and notes within the same platform and the ease of learning the basics.

Cons

Considered a basic program with limited functionality beyond paper forms.

“Valant delivered on the clinical side of the application but was not productive on the billing side.

Pros

Noted for its comprehensiveness, appointment reminders, multiple documentation options, and connected notes through scheduling.

Cons

Criticisms include inconsistent customer support, difficulty in making accommodations, and glitches in billing.

“TERRIBLE CUSTOMER SERVICE

Pros

Ease of use highlighted for scheduling and documenting.

Cons

Frustration with delayed responses from support, unresolved issues with e-prescribe, and unfulfilled promises of system upgrades.