Valant EHR Reviews

“Love Valant EHR Suite

Pros

Navigating within the system is a breeze, and the availability of various reports enhances workflow management.

Cons

Thus far, I haven't encountered any aspects of Valant EHR Suite that I dislike.

“Bloated system

Pros

While I don't have specific preferences, the platform's features seamlessly integrate into my workflow.

Cons

An accompanying app for on-the-go access would be beneficial, as managing appointments and notes via mobile devices often involves excessive clicks and navigational hurdles.

“Should consider improvements in certain areas

Pros

Access to financial, social, and insurance information is readily available, enhancing overall efficiency.

Cons

I've noticed a frequent need to refresh information within the system, and there's room for improvement in streamlining the portal completion process for individuals.

“Everything you need with ease of use

Pros

Valant's user-friendly interface allows for effortless navigation, requiring minimal training to master its functionalities, facilitating smooth transitions between tasks.

Cons

Simplifying patient transitions by enabling seamless movement between patient profiles without repeated clicking in and out of tabs would enhance efficiency.

“Very good software for MH practice!

Pros

Tailored specifically for mental health, Valant's organization enhances its suitability for practitioners in this field.

Cons

At present, I have no negative experiences to report due to the numerous positives offered by the platform.

“Valant Review

Pros

Consolidating scheduling, billing, and documentation in one platform streamlines administrative tasks and enhances efficiency.

Cons

While customer service is exceptional once accessed, extended hold times remain a challenge. Additionally, the prospective patient feature requires refinement, and connectivity issues with Valant persist despite smooth access to other websites.

“Great EHR for Mental health/Substance use therapist

Pros

Valant's user-friendly interface and organization simplify usage, ensuring quick access to necessary features with high reliability.

Cons

One minor inconvenience I've encountered involves templated notes occasionally failing to pull the last information correctly. Despite this, I remain a staunch advocate for Valant, given its overall effectiveness.

“We love Valant!

Pros

Valant's user-friendly nature extends to its platform upgrades and new features, which contribute to time-saving and improved patient relations.

Cons

Lengthy hold times for phone support can be frustrating, although the knowledge base often proves helpful. However, some issues necessitate direct interaction with an agent, highlighting the need for improved response times.

“Best EMR/EHR I've used

Pros

The intuitive interface, customizable templates, and responsive customer support contribute to a seamless user experience.

Cons

It would be advantageous to have a feature allowing easy access to clients' lab results for comparison purposes, along with notifications for follow-up actions regarding lab orders.

“Easy Enough

Pros

The top-tier customer service ensures prompt resolution of any issues, enhancing overall satisfaction.

Cons

Enhanced customization options would improve the platform's user-friendliness, particularly for streamlined viewing.

“Valant gets 5 Stars

Pros

Valant serves as a comprehensive EMR/Accounting software tailored for medical practices.

Cons

Valant's ongoing enhancements to its interface and mobile app reflect its commitment to continuous improvement.

“Easy to get hold of

Pros

Valant's implementation process, self-help materials, and responsive team, including knowledgeable clinicians, contribute to its ease of use and navigation.

Cons

As a start-up, we may encounter limitations as we scale, but this remains to be determined.

“Would recommend Valant for Mental Health

Pros

The exceptional customer support ensures timely resolution of issues, and while the billing system may require initial understanding, it ultimately proves efficient with practice and support.

Cons

The accounting department's customer service leaves much to be desired, with poor responsiveness to voicemails and a preference for email communication over phone calls.

“Great program

Pros

The user-friendly billing and charting functions contribute to an efficient workflow.

Cons

Occasional site downtime during business hours, while resolved relatively quickly, can disrupt workflow.

“I strongly recommend Valant

Pros

My positive experience with Valant, including its efficiency and support, solidifies its position as my preferred EHR system, and I enthusiastically recommend it to fellow psychologists.

Cons

The inability to create customized receipts is a feature I'd like to see implemented for greater flexibility.

“9 year of experience

Pros

ease of use, intuitive interface, and continuous updates ensure cutting-edge performance, making it a standout choice.

Cons

Frequent updates sometimes result in system slowdowns, consuming valuable time. Additionally, personalized assistance can be challenging to access as the company grows.

“Happy customer since 2013

Pros

The combination of ease of use and responsive customer support enhances the overall user experience.

Cons

I find that I don't require all available features, which can contribute to a sense of unnecessary complexity.

“A mediocre EHR.

Pros

Valant's streamlined schedule blocking and documentation processes contribute to efficiency.

Cons

Customer support responsiveness is lacking, and suggestions for implementation improvements often go unheeded.

“Updates Often

Pros

The scheduling and document options provided by Valant facilitate seamless record-keeping in a virtual environment.

Cons

System updates may require adjustments and navigation of bugs before full functionality is restored, although customer service remains helpful in answering queries during these periods.

“Posting Patient Payments

Pros

user-friendly interface and easy appointment scheduling enhance the overall user experience.

Cons

Periodic slowdowns in system performance are noted, and it would be beneficial to display the patient's name when posting payments from the schedule for improved efficiency.