Valant EHR Reviews

“Easy platform for mental health practitioners

Pros

Mobile note-taking and documentation are straightforward and user-friendly.

Cons

Removing past clients from the system proves challenging, requiring additional effort.

“Awesome Program

Pros

The system excels in billing insurances and managing EOBs efficiently.

Cons

Patients encounter difficulties with the patient portal setup, often due to its complexity and verification steps.

“Easy to use, lots of missing features

Pros

ease of learning and extensive capabilities make it a valuable tool for our practice.

Cons

Frustrations arise with the patient portal's lack of intuitiveness, missing insurance features, and unannounced updates that may remove desired information.

“Tried Another EMR - Realized Valant is BEST in CLASS

Pros

Valant streamlines session documentation for psychiatrists, offering functionality that other systems lack.

Cons

Despite previous outages, Valant has since improved functionality, particularly with the patient portal, reinforcing its robustness compared to other systems.

“Great for Private Practice Mental Health

Pros

The reliability and simplicity of documentation make Valant the top choice for behavioral healthcare, offering comprehensive solutions.

Cons

While there are some navigation challenges with multiple clicks, users eventually adapt to the system's workflow.

“From an unsolicited HAPPY Customer

Pros

Over a decade of experience with Valant reaffirms its reliability, excellent customer service, and user-friendly portal, making it an exceptional EHR for mental health practitioners.

Cons

Preferential treatment with a dedicated representative over general support line calls is desired.

“First Rate Product - Very Satisfied

Pros

It offers an efficient, fully integrated solution with the flexibility to meet individual needs.

Cons

No issues have arisen yet, meeting all current needs satisfactorily.

“Have Been using Valant for 11+ Years - Love It

Pros

Specifically designed for psychiatry and mental health, Valant stands out for its efficient billing and comprehensive features.

Cons

Support response times could be faster to address concerns promptly.

“Psychiatry EMR

Pros

Physicians appreciate the ease of use and patient portal features within Valant.

Cons

Pre-populating mental status exams and streamlining patient onboarding, particularly with Portal access, could enhance user experience, especially for technologically challenged patients.

“Valant usage and our practice

Pros

Valant's centralized platform enables seamless patient management, reducing confusion for our team.

Cons

Poor customer service experiences and unclear communication regarding needed improvements detract from overall satisfaction.

“Dependable EHR!

Pros

The platform's user-friendly nature, integrations for billing and e-prescribing, and potential enhancements like direct appointment scheduling for prospective patients are notable.

Cons

With over a decade of experience, Valant has consistently performed well, garnering long-term user loyalty.

“My encounter with Valant

Pros

Despite its cost, Valant proves its worth through an excellent onboarding experience, exceptional customer service, and stable, reliable performance.

Cons

While effective, Valant's costliness and learning curve, coupled with limited features for specific disorders like gambling disorder, pose challenges.

“Great EHR!

Pros

It is user-friendly software and specialized progress notes cater effectively to behavioral health practitioners' needs.

Cons

Challenges persist with medication renewal processes.

“Highly recommended!

Pros

Valant stands out as a clinically comprehensive and intuitive software, streamlining administrative tasks and offering top-notch security and support.

Cons

Integration with previous systems was smooth, exceeding expectations, although webinar pacing was fast for effective learning.

“Great to start

Pros

The ease of use, appearance of finished notes, functionality of macros, and continual upgrades contribute to a positive experience with Valant.

Cons

Rising costs, delayed upgrades, and workflow disruptions during updates detract from overall satisfaction.

“valant EHR

Pros

Despite occasional glitches, Valant provides good value for money, offering a comprehensive program overall.

Cons

Interface issues with Dr. First integration remain unresolved, affecting smooth usage.

“A scam with horrible customer service

Pros

The patient portal's appointment request feature enhances accessibility and convenience for patients.

Cons

Ongoing software issues and poor support communication, especially regarding severe documentation errors, have led to frustration and dissatisfaction.

“The clinical measures are amazing!!

Pros

The clinical measures of this product are amazing and have been a revolution for me and how I practiced. This has helped us provide better patient care. It saves a lot of our time and then some. Billing is a lot easier with its software. It is specific to behavioral health, which is what makes it perfect for us, and the integrated billing software is a lot easier to use.

Cons

Occasionally, the system gets really slow during important tasks. We’ve been waiting for the Valant IO update for quite a long time, but it seems to be taking forever.

“Very Happy Customer

Pros

clinical documentation with tabbed organization streamlines the process, reducing completion time significantly and providing a helpful summary at the note's end.

Cons

No complaints have been identified, indicating high satisfaction with the product.

“Error after error

Pros

While the software is simplistic, streamlining features could enhance usability and efficiency.

Cons

Persistent software issues affecting documentation and billing, coupled with poor communication from customer service, lead to significant workflow disruptions.