Valant EHR Reviews

“Very expensive.

Pros

I liked the overall product and its features. It streamlines our workflow in terms of clinical and administrative tasks.

Cons

It is too expensive for a solo practitioners practice, which makes sense, and also has too many features I simply do not need but I am sure others might have a use for it for their practices.

“Better Patient Care

Pros

Valant EHR is a great tool for us. It helps us with patient care every single day. The software is user-friendly for medical professionals. We’ve been using Valant for about 8 years now. It is a helpful tool that streamlines our practice.

Cons

We’ve talked with Valant’s team and they’re willing to work with us to make some changes to the system. I would really like it if they personalized the overall patient face page to help us with specific needs although I know it might not be doable, fingers crossed.

“Excellent for mental health clinics

Pros

It has saved me time with the reporting and spreadsheets. I can pull up information for more than one patient at a time. Very impressive.

Cons

There are some technical issues with the printing feature.

“Not what its hyped up to be

Pros

Valant's web-based EHR encompasses billing, notes, and e-prescribing, offering comprehensive functionality.

Cons

Ineffective report customization, complex billing processes, and rising fees contribute to frustration despite investment in the platform.

“Valant makes my practice run smoother

Pros

Comprehensive yet easy to operate, Valant simplifies tasks for staff members.

Cons

Cumbersome visual presentation and document handling, while not deal-breakers, could be improved.

“Happy with updates!

Pros

Particularly suitable for larger practices, Valant listens to user feedback and implements updates accordingly, offering easy scheduling and documentation.

Cons

Despite initial dissatisfaction, ongoing improvements, especially with the patient portal, have been noted, although compatibility issues with Macs remain a significant drawback.

“Not recommended

Pros

The transition to an electronic system is appreciated for its efficiency and convenience.

Cons

Incompatibility with Mac machines poses significant challenges for users, requiring workarounds for functionality.

“Non technical staff loves it too!

Pros

It is so convenient and even our senior staff enjoyed the training and did not face any difficulties. It reconciles all differences in payment through the billing module.

Cons

There are some issues with the mobile app and I am not able to switch to it. Waiting for a fix.

“THIS IS THE EMR TO USE if you're in Behavioral Healthcare

Pros

all-in-one functionality significantly enhances practice operations, from billing and portal functions to outcome measures and documentation, leading to improved reimbursement rates and streamlined processes.

Cons

Telehealth bugs persist, although anticipated functionality updates may address these issues in the future.

“Ths is a great EMR! I recommend that you consider it when you are buying one.

Pros

abundance of features, especially in prescribing and communication, contribute to its effectiveness in patient care and provider collaboration.

Cons

While feature-rich, some aspects could benefit from improved intuitiveness for enhanced user experience.

“absolute nightmare

Pros

The narrative documentation and variety of measures available were particularly impressive.

Cons

Initial setup issues include missing or incorrect information, leading to billing difficulties and telehealth connection problems. Support response delays exacerbate frustrations, prompting consideration of legal action.

“An Excellent Software

Pros

Easy to use with great customer service to help us with the software.

Cons

It doesnt have a To-do list on the calendar. When setting up a new client. I would like to view demographics at the same time to transfer information.

“Unduly burdensome, lacking need documentation

Pros

Managing revenue became effortless with Valant's user-friendly interface.

Cons

Clinical documentation features lack logical flow and structure, complicating tasks such as documenting telephone calls and missing key elements required by state guidelines.

“No frills, but does the job.

Pros

The seamless integration with my calendar and prompt, helpful customer service made scheduling and managing client information a breeze.

Cons

The user interface feels outdated and complex, particularly for smaller practices, with billing and claims aspects proving confusing. The system appears better suited to larger, more insurance-focused practices.

“Worthless piece of crap

Pros

Unfortunately, frequent breakdowns and lengthy wait times for customer support detract from the overall experience.

Cons

Significant usability issues include frequent breakdowns, cumbersome medication management, and challenges with lab orders and results. The system lacks efficiency and creates unnecessary steps for tasks.

“Valant's EHR has Revolutionized my Practice. Clearly for Behavioral Healthcare. Very Easy.

Pros

I appreciate the comprehensive features like Notes, Measures, Screeners, and Macros, all tailored for behavioral health providers. The integrated credit card system has significantly improved payments and collections.

Cons

Recent updates have addressed previously lacking integrated features like credit card processing and telehealth, resolving some past issues.

“99.99% collections rate and EASY EASY to use. Thorough/Efficient Documentation = More Time with Pt

Pros

ease of navigation and inclusion of outcome measures simplify usage for both new providers and administrative staff, streamlining onboarding processes.

Cons

Suggestions for improvement have been shared with Valant, with ongoing efforts to enhance the platform.

“Great Move to a new EHR

Pros

The outstanding customer service, coupled with intuitive program functionality, makes Valant a reliable choice for managing multiple tasks efficiently.

Cons

Despite a steep learning curve, the system's comprehensive features make it worthwhile for users.

“Valant: Great industry knowledge and implementation of specific needs

Pros

The flexibility in adapting to unique organizational needs, coupled with its ease of use and accessible customer support, has greatly benefited our school-based organization.

Cons

The addition of easier group note functionality is anticipated, addressing a current workflow challenge.

“Great for Psychiatry

Pros

The diagnostic tools within Valant are straightforward to use and seamlessly generate notes.

Cons

Overall satisfaction with the user-friendly nature of the software is reported.