Total 72 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

22%

3

Stars

7%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Michale

Mental Health Care, 11-50 employees

Less than a year

5.0
March 2021

Great product

Pros

The system is very simple and intuitive to use, and my clients absolutely adore receiving the reminders.

Cons

I'm eagerly awaiting a fix for the inability to have two different clients share the same email address.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

W

William

Law Practice, 1-10 employees

More than a year

5.0
March 2021

vCita is a true game changer

Pros

vCita enabled us to shift from a traditional, old-school law office model to a virtual practice. My clients LOVE the ability to send documents, message us, make payments, and schedule appointments. The dashboard is simple and readable, making my life much easier.

Cons

Providing more payment processor options beyond just Square and one other would be beneficial. Compatibility with a wider range of credit card processors' software is desirable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

X

Xavier

Hospitality, 1-10 employees

Less than a year

4.0
March 2021

ZSC

Pros

It keeps everything organized effortlessly and reduces my workload.

Cons

The lack of mobile-friendliness for both websites and the app is inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

S

Scott

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
March 2021

Vcita helps me organize my business

Pros

What I value most about vcita is that it's a one-stop shop where I have all the information I need about a client. By automating appointments and reminders, easily generating professional-looking invoices and receipts, and providing a welcoming and professional portal for prospective clients, vcita lets me focus on the essential work that can't be automated.

Cons

Initially, there were integration issues with Gmail Calendar, and the ability to select multiple currencies would be a welcomed addition.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D

David

Think Tanks, 1-10 employees

Less than a year

5.0
March 2021

Excellent Calendar App

Pros

It integrates seamlessly with my Google calendar, so I never have to double-check.

Cons

It lacks Zoom integration for scheduling appointments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jeffrey

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
March 2021

A Really Great Tool

Pros

I love the people like who understand that I'm archaic and need help with technology. I also love that I can follow the day's activities just by turning on my computer. Vita lets me do almost everything I need, except clean the office.

Cons

I don't have any grievances with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brice

Marketing and Advertising, 51-100 employees

More than a year

5.0
March 2021

The perfect solution for Service Professionals and small businesses

Pros

vCita offers a lot for small businesses and service providers. It's excellent for booking, communication, and client management. It works exceptionally well in industries where email is not the norm, like lawn care, salons, medical offices (with HIPAA compliance), and axe-throwing bars (reservations and waivers).

Cons

This solution would be ideal for solo entrepreneurs if it could establish itself as a legitimate email-enabled system. It caters to the needs of small businesses and consultants, but getting clients to use the client portal after initial email contact can be challenging.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Margaret

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
March 2021

Vcita- saving you time

Pros

Information is easily accessible; the calendar is simple to follow; color coding is a bonus; appointment reminders are amazing and helpful; customer service is very responsive; new ideas, blogs, and tutorials are useful too.

Cons

At this point, I'm unsure, perhaps more newsletter access would be appreciated at my current level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Real Estate, 11-50 employees

Less than 6 months

5.0
March 2021

Vcita - A CRM System for top sales representatives looking to grow their business

Pros

It's a robust, all-inclusive system with outstanding customer support.

Cons

The integration process for emails to appear as if they're coming directly from the user could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angela

Alternative Medicine, 1-10 employees

Less than 6 months

5.0
March 2021

vCita is super

Pros

The platform is incredibly versatile, highly flexible, and thoroughly comprehensive, and it also meets all HIPAA compliance requirements.

Cons

It takes time to become proficient with the system. Having live customer support, even if just semi-annually, would be beneficial.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

J

JULIO

Architecture & Planning, 1-10 employees

Less than 6 months

5.0
March 2021

estoy contento

Pros

The system is not only user-friendly, simple, and practical, but it is also extremely useful for effectively controlling and managing clients.

Cons

When it comes to multi-user licenses and permissions, there are various aspects to consider and potentially navigate, such as user roles, access levels, and authorization parameters.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Camille

Logistics and Supply Chain, 11-50 employees

Less than a year

4.0
March 2021

What was my life before VCita?

Pros

It's easy to use, and the customer service exceeds my expectations.

Cons

There's room for improvement in the mobile functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10