softwareVelociDoc EMR Software Reviews
11 Reviews
Overall Rating
4.6
11 Reviews
Rating Distribution
5
(8)
4
(2)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
11 Reviews
Rating Distribution
5
(8)
4
(2)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Simple to use!
Simple to use!
Pros
The reporting is great. Very clear and simple. You always know what patient youre working on. Appointment scheduling is also simple especially if you have to reschedule an appointment.
Cons
It would be helpful if some items in the build could be customized by users.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Pam
Farmington Hills ObGyn, 10-49 employees
Mar 30, 2021
Simple to handle!
Simple to handle!
Pros
Depending on the features that are activated, it is be a robust EMR system. It can handle workflows of many types, including outpatient visits, procedures, and hospital workflows.
Cons
The screen is way too busy with buttons, tabs, active links and data all over the place
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Wayne
The Permanente Medical Group, 1000+ employees
Mar 25, 2021
Organizes my documents all in one place. its great.
Organizes my documents all in one place. its great.
Pros
It has a ton of click through functionality, it is easy to understand. I can request refills or review prescriptions. Its the documents I SHOULD be hanging on to, but all organized for me.
Cons
No cons.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Kirsten
Pioneer Theatre Company, 50-99 employees
Mar 23, 2021
Automation saves a lot of hassle!
Automation saves a lot of hassle!
Pros
Most prominent feature of this software is their automation tool for routine tasks Its cloud based system makes it very easy to access for patients.
Cons
Automated billing feature is a bit slow. Works really well if the speed issue is resolved.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Pete R.
Dynamic HealthCare, 1000+ employees
Mar 17, 2021
Practice Velocity Review
Practice Velocity Review
Pros
The reports available are very helpful
Cons
The reports are not updated in real time. I would like to have more options for customization and additional training on utilizing the reports.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Leah S.
Hospital & Health Care, N/A employees
N/A
Feb 07, 2015
Easy and functional
Easy and functional
Pros
Learning the software is a very easy process and it smoothly guides you through accessing all your inputted information.
Cons
We faced outages during the transition between servers.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Corie B.
Hospital & Health Care, N/A employees
N/A
Feb 06, 2015
My PV Review
My PV Review
Pros
I have a positive experience with their staff and the system itself is fantastic.
Cons
This product aligns perfectly with the requirements of our Urgent Care Clinic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melani N.
Hospital & Health Care, N/A employees
More than a year
Feb 05, 2015
great software that's easy to use
great software that's easy to use
Pros
The system is user friendly and the customer support is excellent.
Cons
Whenever there are system crashes and we report the issue to PV. there doesn't seem to be a specific timeframe for the resolution. It is typically a waiting game but there haven't been any excessively long delays recently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria M.
Hospital & Health Care, 1-10 employees
Less than 6 months
Feb 04, 2015
Daily use/Urgent care setting
Daily use/Urgent care setting
Pros
It is effortless, efficient and user friendly. I can easily connect with a live representative over the phone.
Cons
Unfortunately there is not a way to mark no shows or cancel appointments directly from the log sheet screen.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mary W.
Hospital & Health Care, 101-500 employees
Less than a year
Feb 03, 2015
Very Awsome
Very Awsome
Pros
Transitioning between tasks and locating patients without navigating through multiple screens is very simple.
Cons
Everything is functioning perfectly. No changes are necessary.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amanda P.
Hospital & Health Care, 101-500 employees
More than a year
Feb 02, 2015
One year of frequent use
One year of frequent use
Pros
Electronic medical records do make tasks more convenient. This software appears to be quite intuitive.
Cons
Like any electronic system it occasionally crashes and experiences downtime.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
10
Duston T.
Hospital & Health Care, 11-50 employees
More than a year
Feb 01, 2015
Filters
Simple to use!
Simple to use!
Pros
The reporting is great. Very clear and simple. You always know what patient youre working on. Appointment scheduling is also simple especially if you have to reschedule an appointment.
Cons
It would be helpful if some items in the build could be customized by users.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Pam
Farmington Hills ObGyn, 10-49 employees
Mar 30, 2021
Simple to handle!
Simple to handle!
Pros
Depending on the features that are activated, it is be a robust EMR system. It can handle workflows of many types, including outpatient visits, procedures, and hospital workflows.
Cons
The screen is way too busy with buttons, tabs, active links and data all over the place
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Wayne
The Permanente Medical Group, 1000+ employees
Mar 25, 2021
Organizes my documents all in one place. its great.
Organizes my documents all in one place. its great.
Pros
It has a ton of click through functionality, it is easy to understand. I can request refills or review prescriptions. Its the documents I SHOULD be hanging on to, but all organized for me.
Cons
No cons.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Kirsten
Pioneer Theatre Company, 50-99 employees
Mar 23, 2021
Automation saves a lot of hassle!
Automation saves a lot of hassle!
Pros
Most prominent feature of this software is their automation tool for routine tasks Its cloud based system makes it very easy to access for patients.
Cons
Automated billing feature is a bit slow. Works really well if the speed issue is resolved.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Pete R.
Dynamic HealthCare, 1000+ employees
Mar 17, 2021
Practice Velocity Review
Practice Velocity Review
Pros
The reports available are very helpful
Cons
The reports are not updated in real time. I would like to have more options for customization and additional training on utilizing the reports.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Leah S.
Hospital & Health Care, N/A employees
N/A
Feb 07, 2015
Easy and functional
Easy and functional
Pros
Learning the software is a very easy process and it smoothly guides you through accessing all your inputted information.
Cons
We faced outages during the transition between servers.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Corie B.
Hospital & Health Care, N/A employees
N/A
Feb 06, 2015
My PV Review
My PV Review
Pros
I have a positive experience with their staff and the system itself is fantastic.
Cons
This product aligns perfectly with the requirements of our Urgent Care Clinic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melani N.
Hospital & Health Care, N/A employees
More than a year
Feb 05, 2015
great software that's easy to use
great software that's easy to use
Pros
The system is user friendly and the customer support is excellent.
Cons
Whenever there are system crashes and we report the issue to PV. there doesn't seem to be a specific timeframe for the resolution. It is typically a waiting game but there haven't been any excessively long delays recently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria M.
Hospital & Health Care, 1-10 employees
Less than 6 months
Feb 04, 2015
Daily use/Urgent care setting
Daily use/Urgent care setting
Pros
It is effortless, efficient and user friendly. I can easily connect with a live representative over the phone.
Cons
Unfortunately there is not a way to mark no shows or cancel appointments directly from the log sheet screen.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mary W.
Hospital & Health Care, 101-500 employees
Less than a year
Feb 03, 2015
Very Awsome
Very Awsome
Pros
Transitioning between tasks and locating patients without navigating through multiple screens is very simple.
Cons
Everything is functioning perfectly. No changes are necessary.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amanda P.
Hospital & Health Care, 101-500 employees
More than a year
Feb 02, 2015
One year of frequent use
One year of frequent use
Pros
Electronic medical records do make tasks more convenient. This software appears to be quite intuitive.
Cons
Like any electronic system it occasionally crashes and experiences downtime.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
10
Duston T.
Hospital & Health Care, 11-50 employees
More than a year
Feb 01, 2015