Farmington Hills ObGyn, 11-50 employees
“User friendly software”
Pros
The reporting is great for me- very clear and simple. I always know which patient I'm working on. Appointment scheduling is also smooth especially when I need to reschedule an appointment.
Cons
It would be helpful for me if some items in the build could be customized by users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
The Permanente Medical Group, 500+ employees
“Easy to manage!”
Pros
Depending on the features I activate, it becomes a robust EMR system for me. It can handle workflows of various types, including outpatient visits, procedures, and hospital workflows.
Cons
I think the screen is way too busy with buttons, tabs, active links and data all over the place.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Pioneer Theatre Company, 51-100 employees
“Keeps everything together. Love it!”
Pros
It has a ton of click through functionality, it is easy to understand. I can request refills or review prescriptions. Its the documents I SHOULD be hanging on to, but all organized for me.
Cons
No cons from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Dynamic HealthCare, 500+ employees
“Automation makes things easier!”
Pros
Most prominent feature of this software is their automation tool for routine tasks Its cloud based system makes it very easy to access for patients.
Cons
The automated billing feature is a bit slow for me. However, it works really well if the speed issue is resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Hospital & Health Care, N/A employees
“Needs more flexibility for customization”
Pros
The reports available are very helpful to me.
Cons
The reports are not updated in real time. I would like to have more options for customization and additional training on utilizing the reports.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Hospital & Health Care, N/A employees
“Simple yet functional”
Pros
Learning the software has been a very easy process for me, as it smoothly guides me through accessing all the information I've inputted.
Cons
We faced outages during the transition between servers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Hospital & Health Care, N/A employees
More than a year
“My experience with VelociDoc”
Pros
I have a positive experience with their staff and the system itself is fantastic.
Cons
This product aligns perfectly with the requirements of our Urgent Care Clinic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Good product & easy to use”
Pros
The system is user friendly and the customer support is excellent.
Cons
Whenever there are system crashes and we report the issue to PV. there doesn't seem to be a specific timeframe for the resolution. It is typically a waiting game but there haven't been any excessively long delays recently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
Less than a year
“Urgent care setting for daily use”
Pros
It is effortless, efficient and user friendly. I can easily connect with a live representative over the phone.
Cons
Unfortunately there is not a way to mark no shows or cancel appointments directly from the log sheet screen.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, 101-500 employees
More than a year
“Absolutely amazing!”
Pros
Transitioning between tasks and locating patients is very simple for me, as I can do it without having to go through multiple screens.
Cons
Everything is functioning perfectly. No changes are necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“12 months of frequent use”
Pros
Electronic medical records definitely make tasks more convenient for me. This software seems to be quite flexible as well.
Cons
Like any electronic system it occasionally crashes and experiences downtime.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
10
Functionality
10