WebPT Reviews
Total 91 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars36%
3
Stars13%
2
Stars3%
1
Stars9%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Amy
Medical Practice, 11-50 employees
More than a year
“WebPT from Medical Biller Perspective
Pros
WebPT is very good for physical therapy providers as it offers useful features like tracking the Medicare PT Cap for the year and enabling notes to be forwarded for co-signature.
Cons
WebPT can be glitchy for providers who have had their login for several years. I have experienced issues where WebPT changes procedure codes, adds diagnosis codes that were not selected or fails to save notes properly. In my multispecialty groups, it does not work as well for providers who are not physical therapists.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Danni
Stenson Physical Therapy, 1-10 employees
“Suitable for PT/OT
Pros
Sutiable for therapy practices with an end to end business platform.
Cons
You cannot open orscan documents and patient notes without retracing previously written notes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Radhika
Care2Cure Physical Therapy, 1-10 employees
“They have a viable choice for new businesses
Pros
It is user friendly, and is a well integrated software.
Cons
Frequent connectivity issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Rahael
OT Kidz and Medical Practice, 1-10 employees
“I am satisfied with the website
Pros
Great customer support and it is easy to navigate around the website
Cons
Having a mobile app will improve its efficiency
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Pam
Georgialina Physical Therapy, 51-100 employees
“Recommended
Pros
The scheduling features and customer support services are great.
Cons
The have too much detail of workflow which and the software is more suitable to PT
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tina
COPE Center for Colorectal and Pelvic Health, 1-10 employees
“It is user friendly
Pros
They have customizable templates and great customer service.
Cons
They do not have a patient portal and have high prices for upgrading services.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Matthew
BGPT, 51-100 employees
“The site has a reliable source of data that can be used.
Pros
The software is great for documentation and charting data.
Cons
We have experienced several dowtimes which has affected our productivity within the last month.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Allison
C.U.E., 1-10 employees
“Happy customer
Pros
It was easy to use, efficient and has a great billing system.
Cons
There were no issues at all however, sometimes there were bugs detected but as a whole the software is amazing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mallory
Mallory Griffith, MA CCC-SLP, 1-10 employees
“It was not suitable to fulfil my needs
Pros
The software provides training for learning the software features.
Cons
Its not suitable to the audiences needs although it was designed to meet the needs of PT
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Nehal
Primary andSecondary Education, 51-100 employees
“Great software
Pros
It is user friendly, has good interface levels and has many useful features.
Cons
The connection activity begins to slow down during the use of the website
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Casey
Hope Landing, 11-50 employees
“Decent for most uses
Pros
It has decent scheduling features making scheduling hassle free
Cons
Developing own exercise flow sheet takes time. Smart texts are not pre-loaded.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7