softwareWonderDoc Software Reviews
15 Reviews
Overall Rating
3.9
15 Reviews
Rating Distribution
5
(5)
4
(5)
3
(4)
2
(0)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
3.9
15 Reviews
Rating Distribution
5
(5)
4
(5)
3
(4)
2
(0)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Affordable but Lacking in Documentation Features
Affordable but Lacking in Documentation Features
Pros
One of the major advantages of this software is its affordability compared to other options I tried. It offers a cost-effective solution for our needs.
Cons
However, there are significant drawbacks to consider. The documentation features are lacking, as what is documented does not appear in printed documents, and care plans do not appear in notes. The services unreliability has been a major issue, with one problem being resolved only for another to arise. Additionally, there were significant billing issues, with coding errors persisting for over a year.
Ease of use
2
Value for money
4
Customer Support
3
Functionality
2
Melissa
Hospital & Health Care, 2-10 employees employees
Sep 10, 2022
Web-Based Solution Catering to Hospice Care Needs
Web-Based Solution Catering to Hospice Care Needs
Pros
One of the standout features of this software is that it is web-based and specifically caters to the needs of hospice care. It offers convenience and accessibility.
Cons
However, it is worth noting that as a MAC user, accessing the software remotely requires additional steps. The software is more PC-friendly, which can pose challenges for MAC users.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Valerie
Hospital & Health Care, 11-50 employees employees
May 28, 2022
Very Good product with great tech support
Very Good product with great tech support
Pros
As an employee in the banking industry I have found this management software solution to be highly practical and efficient in its functionality. It provides a comprehensive set of tools that greatly contribute to the smooth operation of our daily tasks and processes.
Cons
While the software overall performs admirably there are certain areas that could benefit from further improvement and refinement. Identifying and addressing these aspects would undoubtedly enhance the overall user experience.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Martin
Medical Practice, 1-10 employees
Jul 24, 2020
Better than Paper Documentation but Repetitive and Glitchy
Better than Paper Documentation but Repetitive and Glitchy
Pros
As someone new to using EMR systems, I found this software to be an improvement over paper documentation. It offers systems and features that assist with compliance, making it easier to adhere to regulations.
Cons
However, there are some notable drawbacks. The software can be extremely repetitive, and it took several years for promised features like offline functionality and spell check to be fully implemented. Glitches are prevalent in the system and often require redoing documentation, resulting in wasted time.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Jie
Hospital & Health Care, 2-10 employees employees
Dec 17, 2018
Easy-to-Use System with Room for Improvement
Easy-to-Use System with Room for Improvement
Pros
The systems step-by-step layout is easy to read and follow. It covers all the necessary systems and provides the ability to save and delete information easily. The availability of computer support adds to the user experience.
Cons
On the downside, the system does not allow easy access to information from the previous note when viewing the current note. Each note needs to be individually accessed, and the notes can be lengthy with repetitive content.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Beverly
N/A, N/A employees
Apr 11, 2018
Accurate Assessments with Prompt Support
Accurate Assessments with Prompt Support
Pros
This software excels in accurately documenting assessments, and any missing options can be quickly addressed by contacting the support te, who are responsive in resolving issues.
Cons
However, it should be noted that not all medical options are available with drop-down menus, and the "issues" notification may not always be accurate. Some issues listed may have already been fixed in the EMR.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Erica
Hospital & Health Care, 2-10 employees employees
Apr 08, 2018
Customization Options with Room for Flow Improvement
Customization Options with Room for Flow Improvement
Pros
This software offers commendable customization capabilities, allowing for the addition of reports, changes in wording, and the incorporation of specific forms. The dashboard can be personalized to meet individual preferences.
Cons
However, there is room for improvement in terms of workflow and flow, as the software does not have the smoothest transition between features. The care plans, in particular, contain excessive options that may not be applicable to hospice care.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Brenda
Hospital & Health Care, 11-50 employees employees
Mar 18, 2018
Quick Nursing Assessment with Minor Issues
Quick Nursing Assessment with Minor Issues
Pros
The software offers a quick and easy nursing assessment process, with the ability to easily access ICD10 codes. It meets the requirements for compliance.
Cons
However, there are still issues with certain saving components and the plan of care. Spell check is still not available, and the system starts to run slow after being logged in for some time.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Desiree
N/A, N/A employees
Mar 16, 2018
Customizable and Responsive, with Minor Technical Issues
Customizable and Responsive, with Minor Technical Issues
Pros
One of the major advantages of this software is its customization options, allowing for personalized adaptations to suit individual needs. The customer support te is readily available and offers quick responses. Training and use of the software are relatively straightforward.
Cons
Occasional technical issues may arise, although they are not uncommon in the industry. The desire for more information on the dashboard and updates is acknowledged, and the software te is already working on addressing these concerns.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Brandy
N/A, N/A employees
Mar 16, 2018
Easy to Use with Some Functionality Challenges
Easy to Use with Some Functionality Challenges
Pros
The software is generally easy to use and navigate, with a user-friendly interface. Most tasks can be performed without significant difficulty. The support te is responsive and helpful in resolving issues.
Cons
However, challenges arise when using certain features like IDT and te review. Additionally, the effective use of reports may require further exploration. As a user who has not utilized the software for an extended period, there is still room to fully grasp its functionality.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sara
N/A, N/A employees
Mar 14, 2018
Customizable with Some Intuitive Challenges
Customizable with Some Intuitive Challenges
Pros
One of the notable strengths of this software is its high level of customization, allowing users to tailor it to their specific requirements. The customer support is responsive and helpful in resolving any issues that may arise. The software minimizes unnecessary busywork, strelining processes.
Cons
However, there are instances where the software lacks intuitiveness, with certain elements not appearing as expected. These occasional glitches need to be addressed to improve user experience.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Paul
N/A, N/A employees
Mar 11, 2018
Capturing Government Data with Navigation Challenges
Capturing Government Data with Navigation Challenges
Pros
This software effectively captures the necessary government data for correct billing. It also tracks certification dates, providing convenient access to important information.
Cons
However, the softwares reliance on Silverlight and the lack of spell check pose challenges. Navigating through the system to conduct a chart review requires multiple clicks, making the process time-consuming. Additionally, viewing nursing summaries requires accessing each visit individually, adding further complexity to the workflow.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Mary
Hospital & Health Care, 2-10 employees employees
Mar 05, 2018
Customization with Occasional Bugs C
Customization with Occasional Bugs C
Pros
One of the positive aspects of this software is the flexibility and willingness of the developers to accommodate user-specific changes that best fit the practices needs.
Cons
However, it should be noted that there are occasional bugs that arise, although they are promptly addressed and resolved. The frequency of these issues can be somewhat bothersome during the current period.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Valerie
N/A, N/A employees
Mar 01, 2018
Great Product with Integration Limitations
Great Product with Integration Limitations
Pros
This product stands out as a great solution for our te, and the reporting capabilities are a significant advantage. The decision to transition to Foot Prints has been highly satisfying.
Cons
However, there are limitations in terms of integrating external solutions and dashboards, which may affect some users specific requirements.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jonathan
Public Safety, N/A employees
May 16, 2016
Designed with Clinicians in Mind but Mobile Use Could be Improved
Designed with Clinicians in Mind but Mobile Use Could be Improved
Pros
One of the key strengths of this EMR is its design, which prioritizes the needs of clinicians and ensures ease of documentation. The software is customizable to accommodate users from various disciplines. The customer service provided is specific and friendly, catering to individual needs.
Cons
If there is any room for improvement, it would be the enhancement of mobile device compatibility to provide users with more flexibility in their choice of devices
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Allie
Hospital & Health Care, N/A employees
Jun 15, 2015
Filters
Affordable but Lacking in Documentation Features
Affordable but Lacking in Documentation Features
Pros
One of the major advantages of this software is its affordability compared to other options I tried. It offers a cost-effective solution for our needs.
Cons
However, there are significant drawbacks to consider. The documentation features are lacking, as what is documented does not appear in printed documents, and care plans do not appear in notes. The services unreliability has been a major issue, with one problem being resolved only for another to arise. Additionally, there were significant billing issues, with coding errors persisting for over a year.
Ease of use
2
Value for money
4
Customer Support
3
Functionality
2
Melissa
Hospital & Health Care, 2-10 employees employees
Sep 10, 2022
Web-Based Solution Catering to Hospice Care Needs
Web-Based Solution Catering to Hospice Care Needs
Pros
One of the standout features of this software is that it is web-based and specifically caters to the needs of hospice care. It offers convenience and accessibility.
Cons
However, it is worth noting that as a MAC user, accessing the software remotely requires additional steps. The software is more PC-friendly, which can pose challenges for MAC users.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Valerie
Hospital & Health Care, 11-50 employees employees
May 28, 2022
Very Good product with great tech support
Very Good product with great tech support
Pros
As an employee in the banking industry I have found this management software solution to be highly practical and efficient in its functionality. It provides a comprehensive set of tools that greatly contribute to the smooth operation of our daily tasks and processes.
Cons
While the software overall performs admirably there are certain areas that could benefit from further improvement and refinement. Identifying and addressing these aspects would undoubtedly enhance the overall user experience.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Martin
Medical Practice, 1-10 employees
Jul 24, 2020
Better than Paper Documentation but Repetitive and Glitchy
Better than Paper Documentation but Repetitive and Glitchy
Pros
As someone new to using EMR systems, I found this software to be an improvement over paper documentation. It offers systems and features that assist with compliance, making it easier to adhere to regulations.
Cons
However, there are some notable drawbacks. The software can be extremely repetitive, and it took several years for promised features like offline functionality and spell check to be fully implemented. Glitches are prevalent in the system and often require redoing documentation, resulting in wasted time.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Jie
Hospital & Health Care, 2-10 employees employees
Dec 17, 2018
Easy-to-Use System with Room for Improvement
Easy-to-Use System with Room for Improvement
Pros
The systems step-by-step layout is easy to read and follow. It covers all the necessary systems and provides the ability to save and delete information easily. The availability of computer support adds to the user experience.
Cons
On the downside, the system does not allow easy access to information from the previous note when viewing the current note. Each note needs to be individually accessed, and the notes can be lengthy with repetitive content.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Beverly
N/A, N/A employees
Apr 11, 2018
Accurate Assessments with Prompt Support
Accurate Assessments with Prompt Support
Pros
This software excels in accurately documenting assessments, and any missing options can be quickly addressed by contacting the support te, who are responsive in resolving issues.
Cons
However, it should be noted that not all medical options are available with drop-down menus, and the "issues" notification may not always be accurate. Some issues listed may have already been fixed in the EMR.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Erica
Hospital & Health Care, 2-10 employees employees
Apr 08, 2018
Customization Options with Room for Flow Improvement
Customization Options with Room for Flow Improvement
Pros
This software offers commendable customization capabilities, allowing for the addition of reports, changes in wording, and the incorporation of specific forms. The dashboard can be personalized to meet individual preferences.
Cons
However, there is room for improvement in terms of workflow and flow, as the software does not have the smoothest transition between features. The care plans, in particular, contain excessive options that may not be applicable to hospice care.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Brenda
Hospital & Health Care, 11-50 employees employees
Mar 18, 2018
Quick Nursing Assessment with Minor Issues
Quick Nursing Assessment with Minor Issues
Pros
The software offers a quick and easy nursing assessment process, with the ability to easily access ICD10 codes. It meets the requirements for compliance.
Cons
However, there are still issues with certain saving components and the plan of care. Spell check is still not available, and the system starts to run slow after being logged in for some time.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Desiree
N/A, N/A employees
Mar 16, 2018
Customizable and Responsive, with Minor Technical Issues
Customizable and Responsive, with Minor Technical Issues
Pros
One of the major advantages of this software is its customization options, allowing for personalized adaptations to suit individual needs. The customer support te is readily available and offers quick responses. Training and use of the software are relatively straightforward.
Cons
Occasional technical issues may arise, although they are not uncommon in the industry. The desire for more information on the dashboard and updates is acknowledged, and the software te is already working on addressing these concerns.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Brandy
N/A, N/A employees
Mar 16, 2018
Easy to Use with Some Functionality Challenges
Easy to Use with Some Functionality Challenges
Pros
The software is generally easy to use and navigate, with a user-friendly interface. Most tasks can be performed without significant difficulty. The support te is responsive and helpful in resolving issues.
Cons
However, challenges arise when using certain features like IDT and te review. Additionally, the effective use of reports may require further exploration. As a user who has not utilized the software for an extended period, there is still room to fully grasp its functionality.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sara
N/A, N/A employees
Mar 14, 2018
Customizable with Some Intuitive Challenges
Customizable with Some Intuitive Challenges
Pros
One of the notable strengths of this software is its high level of customization, allowing users to tailor it to their specific requirements. The customer support is responsive and helpful in resolving any issues that may arise. The software minimizes unnecessary busywork, strelining processes.
Cons
However, there are instances where the software lacks intuitiveness, with certain elements not appearing as expected. These occasional glitches need to be addressed to improve user experience.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Paul
N/A, N/A employees
Mar 11, 2018
Capturing Government Data with Navigation Challenges
Capturing Government Data with Navigation Challenges
Pros
This software effectively captures the necessary government data for correct billing. It also tracks certification dates, providing convenient access to important information.
Cons
However, the softwares reliance on Silverlight and the lack of spell check pose challenges. Navigating through the system to conduct a chart review requires multiple clicks, making the process time-consuming. Additionally, viewing nursing summaries requires accessing each visit individually, adding further complexity to the workflow.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Mary
Hospital & Health Care, 2-10 employees employees
Mar 05, 2018
Customization with Occasional Bugs C
Customization with Occasional Bugs C
Pros
One of the positive aspects of this software is the flexibility and willingness of the developers to accommodate user-specific changes that best fit the practices needs.
Cons
However, it should be noted that there are occasional bugs that arise, although they are promptly addressed and resolved. The frequency of these issues can be somewhat bothersome during the current period.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Valerie
N/A, N/A employees
Mar 01, 2018
Great Product with Integration Limitations
Great Product with Integration Limitations
Pros
This product stands out as a great solution for our te, and the reporting capabilities are a significant advantage. The decision to transition to Foot Prints has been highly satisfying.
Cons
However, there are limitations in terms of integrating external solutions and dashboards, which may affect some users specific requirements.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jonathan
Public Safety, N/A employees
May 16, 2016
Designed with Clinicians in Mind but Mobile Use Could be Improved
Designed with Clinicians in Mind but Mobile Use Could be Improved
Pros
One of the key strengths of this EMR is its design, which prioritizes the needs of clinicians and ensures ease of documentation. The software is customizable to accommodate users from various disciplines. The customer service provided is specific and friendly, catering to individual needs.
Cons
If there is any room for improvement, it would be the enhancement of mobile device compatibility to provide users with more flexibility in their choice of devices
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Allie
Hospital & Health Care, N/A employees
Jun 15, 2015