Total 59 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

12%

3

Stars

3%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N

Nathan

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
April 2024

zHealth is Easy, Functional and Great Overall

Pros

It's simple to use and dependable.

Cons

The user hasn't been able to customize SOAP notes, but there's a feature rolling out for that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Deb

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
April 2024

Zhealth for Chiros

Pros

As someone new to this industry/job, Zhealth has made it simple for me to figure things out through the "help" section on our account. The customer service is incredible, and they even provide tutorial videos for learning.

Cons

Honestly, there hasn't been anything I didn't enjoy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lee

Medical Practice, 1-10 employees

More than a year

5.0
April 2024

Ultimate Chiro software

Pros

Operating the system is straightforward, and if I encounter any issues, the response time for assistance is excellent compared to other companies.

Cons

I haven't come across any issues so far, and if I did, they would be resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lee

Medical Practice, 1-10 employees

More than a year

5.0
April 2024

Ultimate Chiro software

Pros

Using the system is simple, and if I run into any problems, the support team's response time is outstanding compared to other companies.

Cons

I haven't come across any issues so far, and if I did, they would be resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Medical Practice, 1-10 employees

Less than a year

5.0
April 2024

A World of Difference

Pros

The trainers are patient, making it easy to use and understand the software.

Cons

I'm still learning the new software, and I haven't fully grasped the report process yet.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

L

LeAnne

Hospital & Health Care, 500+ employees

4.0
April 2024

Great check in product

Pros

It helps streamline the check-in process, with great appointment reminders and automated billing.

Cons

The dashboard can be challenging, and technical problems do arise.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

E

Erin

Medical Practice, 1-10 employees

More than a year

5.0
February 2024

zHealth Review

Pros

It's very understandable and meets all our needs.

Cons

I don't have any dislikes about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vincent

Medical Practice, 1-10 employees

More than a year

3.0
February 2024

Good for cash and new offices

Pros

Scheduling is easy, and the user interface is simple for searching patients.

Cons

Charting is difficult, and macros aren't allowed.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

C

Chris

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

3.0
February 2024

Buyer Beware

Pros

The potential for voice dictation in SOAP notes seems promising.

Cons

It didn't precisely meet our needs, but we were assured it would.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

6

M

Michael

Alternative Medicine, 1-10 employees

More than a year

5.0
December 2023

talk to text at low cost

Pros

Talk-to-text functionality is available without a significant investment or purchase. The price is reasonably low considering what you receive.

Cons

I wish there were macros like in another EHR. Just clicking to add without typing or spelling would be great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cory

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2023

Awesome program for the price

Pros

It's easy to use and set up. The billing and patient accounting are clear and concise. It's also simple to configure for multiple providers. The schedule is easy to read, and I love the integration of online patient forms into the patient file.

Cons

EOB and claims posting aren't as simple as other programs I've used. Additionally, the reports don't provide many options to narrow down criteria.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Julie

Hospital & Health Care, 1-10 employees

More than a year

5.0
December 2023

Great for smaller offices

Pros

Setting up and configuring the system is very easy. The templates are straightforward, and the affordability is great. The claims processing team is reliable, and online booking is a fantastic feature.

Cons

Managing the schedule for the team isn't easy when adjusting for time off or flexible schedules. There's no audit trail for appointment adjustments, and reporting needs significant development, although improvements are on the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

D

Dr

Alternative Medicine, 1-10 employees

More than a year

5.0
November 2023

It works

Pros

The Z Health team has been highly responsive in terms of customer service.

Cons

The analytics for statistics could be enhanced to calculate things like average supplement sales per visit, gross service/supplement revenue per doctor over a specific timeframe, and wait and treatment time per visit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
November 2023

Melby Chiropractic review

Pros

Charging and entering payments is easy, and the system automatically communicates with patients.

Cons

The scheduling features for a single doctor's office and the lack of adaptability to meet our specific scheduling requirements, such as blocking out time for new patients and report of findings, are challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R

Riley

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2023

Valued Input

Pros

I appreciate that we can provide input to the software engineers, and updates are made based on our feedback. It's clear that they value the input of their customers.

Cons

I desire more reporting choices, but I haven't reported this yet as I've found workarounds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tarekk

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2023

Love Z health

Pros

The SOAP and exam customization options are extensive, and the online platform integrates well with other services.

Cons

It can improve by adding more reports, invoices, and office flow options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
October 2023

Great match for a busy Chiropractic clinic

Pros

The "Copy Previous" feature is crucial for keeping up with a busy treatment schedule.

Cons

Zhealth closely aligns with what I would design if I had my own platform, but nothing is flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dana

Medical Practice, 11-50 employees

More than a year

5.0
September 2023

zHealth within a Multi-disciplinary Chiropractic Office

Pros

Integrating zHealth into our Sports Chiropractic facility was effortless! We had a few demo calls with zHealth before implementing it, and we were impressed by the layout, online booking capabilities, and billing functions. Since switching to zHealth, they have introduced a POS system and consistently update their software. Billing through zHealth is simple and straightforward, saving our billing department a lot of time and effort. We appreciate that patients/clients can book appointments with multiple providers either through our front desk or online. Moreover, zHealth offers automatic appointment reminders, virtual intake forms, and patient communication options.

Cons

Our office would love to see a few additional features, including comprehensive CRM data, patient reporting, and more customization options for SOAP notes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Z

Zackery

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
August 2023

Solid EHR

Pros

Integrating zHealth into our practice was straightforward. The customer support team was excellent in helping us set everything up exactly the way we wanted.

Cons

It would be great to have customization options without relying on customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Medical Practice, 1-10 employees

More than a year

5.0
July 2023

Great customizable software

Pros

I love the online scheduling and patient reminder features.

Cons

I'd love to be able to customize or modify my existing templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8