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Overview

Dealertrack’s Digital We Owe sends instant “we owe” alerts to customers, reducing manual follow-ups. It drives client satisfaction by bridging the gaps between sales and service. While it requires extensive training, the platform’s real-time accounting, seamless connectivity, and robust reporting tools streamline complex workflows.

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Dealertrack DMS Specifications

Financial Management

Inventory Management

Customer Relationship Management

Business Intelligence

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What Is Dealertrack DMS?

Dealertrack DMS is a cloud-based enterprise resource management system built for auto dealers. It combines real-time accounting, parts and service management, and performance management to centralize operations. This extensive platform comes with built-in automations to boost workflow efficiency. As a user-friendly platform, it streamlines data sharing across dealerships, helping build client trust. Besides that, this DMS boosts profitability by improving visibility into work in progress and service contracts.

Dealertrack DMS Pricing

Dealertrack DMS cost structure is custom-made to meet unique client requirements.

Request a personalized Dealertrack DMS pricing quote for your business.

Dealertrack DMS Integrations

The software supports integration with multiple platforms, such as:

  • AutoPoint
  • GoMoto
  • Opentrack
  • Xtime software
  • Dealer DMV
Watch a free Dealertrack DMS demo to learn more about its integration arrangements.

Who Is Dealertrack DMS For?

Dealertrack DMS is ideal for the automotive industry for the following use cases:

  • Finance directors
  • Account managers
  • General managers
  • Dealers

Is Dealertrack DMS Right For You?

Dealerships often face operational delays due to disconnected systems, slow reporting, and manual reconciliation. These issues reduce profitability and make it harder to manage performance across departments. Dealertrack DMS helps resolve these challenges with real-time accounting, structured workflows, and performance guidance that support more informed decision-making. Being a winner of the 2025 Dealer's Choice Award, it suits dealerships seeking a modern, centralized platform to improve daily operations.

Still not sure about Dealertrack DMS? Contact our support team at (661) 384-7070 for further guidance.

Dealertrack DMS Features

Dealertrack DMS features dedicated performance management services, delivered by professionals with industry expertise and actionable insights to improve your operations. Managers understand the challenges you face to help align processes, reduce inefficiencies, and maximize return on investment.

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Real-time accounting synchronizes transactions across departments to keep you updated about your business’s financial health. This reduces reconciliations, accelerates month-end close, and consolidates tasks, providing immediate visibility into gross profit, liabilities, and other metrics to help identify growth opportunities.

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The Aging Inventory Tool analyzes parts stock by age and turns, helping to prioritize slow-moving items and optimize reorder decisions. This reduces carrying costs and improves parts department profitability by focusing purchasing where it drives results. It ensures a healthier inventory mix by enabling you to adjust ordering strategies.

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This feature by Dealertrack DMS software produces service-level reports to measure KPIs, boosting technician productivity and repair order profitability. With this, you can track labor efficiency, identify underperforming jobs, and implement pricing or staffing adjustments to boost shop margins.

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Service Contract Visibility centralizes warranty and contract data, enabling staff to easily verify coverage at the point of sale. It significantly reduces claim denials, enhances customer trust, and improves service upsell opportunities and administrative accuracy. This way, you can streamline the approval process for necessary sales.

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Pros And Cons of Dealertrack DMS

Pros

  • Real-time accounting synchronization across locations

  • Centralized dealer workflows and greater connectivity across departments

  • Effortlessly submits customer applications to finance companies

Cons

  • The software should include a walkthrough for new users

  • Lacks straightforward access to live chat

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Frequently Asked Questions

The software supports integration with multiple platforms, such as Opentrack, Xtime, Dealer DMV, Dealer.com, vAuto, API International, and NextGear Capital.

The vendor has not shared information regarding a dedicated mobile app.

Dealertrack DMS offers custom pricing tailored to dealer size and module selection. Request a personalized Dealertrack DMS pricing quote for your business.

Dealertrack DMS offers support via the DMS-specific help center, email, call, and FAQs.

No, the vendor does not support an API.

Its users are automotive groups and dealerships.

Dealertrack DMS is primarily available in English

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