Xtime enhances customer satisfaction and drives growth in fixed operations by streamlining service processes. Its transparent communication simplifies repair approvals, building trust and efficiency. While automotive service technology trails other industries, solutions like Xtime are crucial for increasing productivity and elevating the customer experience.

Xtime Software Specifications

Invoicing & Billing

Accounting & Payroll Integration

Inventory Management

Online Parts Ordering

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What Is Xtime Software?

Xtime is a comprehensive software solution designed to enhance customer retention and increase revenue for automotive dealerships throughout the service process. With an intuitive interface and cutting-edge innovation, it adapts to evolving consumer needs. Offering seamless connectivity and dedicated support, Xtime enables dealerships to enhance service experiences, streamline operations, and strengthen customer relationships while optimizing service management and appointment scheduling.

Xtime Software Pricing

Xtime pricing will depend on the solutions required by a specific business. Contact us for a detailed breakdown of the Xtime cost.

Xtime Software Integrations

Xtime software offers various integrations, including:

  • Dealertrack DMS
  • ActivEngage
  • Autosoft
  • Car Now
  • Dominion Access
  • Gubagoo
  • Titan DMS
  • TraXtion
  • TSD
  • Worldpay
Users can watch an Xtime demo to learn more.

Who Is Xtime Software For?

Xtime software benefits various professionals in the auto repair industry, including:

  • Dealers
  • Lenders
  • Manufacturers
  • Car shoppers

Is Xtime Software Right For You?

Xtime is a comprehensive solution that streamlines service operations for Xtime automotive dealerships. The platform facilitates appointment scheduling, service workflow management, and customer interaction tracking. With intuitive tools for task assignment, job monitoring, and inventory control, it optimizes efficiency while minimizing costs.

Still not sure whether Xtime software is the right choice for your organization? Contact our customer support team at (661) 384-7070 to help you make a wise decision for your organization.

Xtime Software Features

This feature delivers targeted repair and maintenance messages with tailored incentives, ensuring customers receive relevant service reminders and promotions at the right time, enhancing engagement, and encouraging timely vehicle upkeep.

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The software sends instant notifications when special order parts arrive, ensuring timely repairs and enhancing customer satisfaction. It strengthens dealership relationships by improving communication and reducing wait times for necessary vehicle components.

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Xtime software maximizes shop efficiency by balancing workload distribution and managing available resources. It helps prevent overbooking, ensures smooth operations, and improves service turnaround times for overall productivity.

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Service Financing offers flexible payment solutions, allowing costly repairs to be approved more easily. It enhances affordability, increases repair approvals, and helps maintain vehicle safety without financial strain.

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Xtime software standardizes the inspection process, enhancing efficiency through real-time dashboards and performance tracking. It ensures accuracy, improves workflow, and provides valuable insights for better operational decision-making.

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Pros and Cons of Xtime Software

Pros

  • Reduces phone traffic, allowing staff to focus on in-person customers
  • Offers valuable metrics on appointment trends and service popularity
  • Helps manage and improve scheduling efficiency
  • Allows users to look up customers and set appointments conveniently

Cons

  • Provides limited CRM features
  • Allows multiple accounts for the same customer and vehicle, leading to potential confusion

Xtime Software Reviews

Overall Rating

4.7

3 Review(s)

Rating Distribution

5

star

(2)

4

star

(1)

3

star

2

star

1

star

November 2024

Xtime works awesome with Conversica!

Doug S.

Mid-Market

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I've been using Xtime and Conversica together and they work awesome. Customers can schedule their appointments through an AI assistant named "Marsha." When they show up for their appointments, they actually ask for Marsha by name, which is pretty cool. This integration has made scheduling so much easier and now more people are booking online, so the phones aren't ringing as much. That means we get to focus more on the customers who are already in front of us. Honestly, I highly recommend using Xtime and Conversica. It's a game-changer.

Cons

I honestly haven't had any issues with the Xtime and Conversica integration. They work great together and just make everything easier.

July 2022

Covers all my shop's appointment needs

Gina C.

Mid-Market

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

I love how easy it is to look up customers and set appointments all in one spot! It really makes everything run so much smoother.

Cons

One thing I noticed is that it lets you add the same customer more than once, which can create multiple accounts for the same person and vehicle.

April 2022

Great CRM for auto shops

Cameron B.

Enterprise

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

Pros

I really like how easy it is to modify appointments when they come in for service. plus the data it gives me is spot-on, helping me figure out what services are most popular and track business growth. It's a huge help in staying organized and scheduling even more appointments.

Cons

As good as this tool is, don't expect it to have the same functionality as Salesforce or Salesloft. The car business is still catching up when it comes to technology especially on the service side. But as far as Xtime goes, there really isn't anything that can compete with it.

Frequently Asked Questions

The Xtime price varies based on the specific solutions needed for each business. Users can request a customized Xtime cost analysis.