Total 701 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D

Damien

Automotive, 1-10 employees

Free Trial

4.0
June 2022

Clean interface with mobile support

Pros

The app's interface is clean and easy to navigate, yet I've noticed it packs a lot of capability. My brief experience with the mobile version was excellent and smooth.

Cons

I run production across three different workshops located in separate regions of the country and some items are made at more than one site. Because each location sources parts and raw materials from different suppliers, it would be really useful if the system allowed creating multiple Bills of Materials for a single product, each tied to a specific warehouse or site. Then, when that product is selected on a sales order, the salesperson could pick the right warehouse and the system would generate the appropriate purchase orders for the correct suppliers automatically. That kind of warehouse-specific BOM/purchasing workflow would save a lot of manual adjustments for our team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Duane

Electrical/Electronic Manufacturing, 101-500 employees

Free Trial

5.0
June 2022

Affordable and comprehensive solution

Pros

Honestly I'm surprised by how comprehensive this software is given its price. From my perspective, it fills a really useful niche for businesses that can't justify the expense or long learning curves of the big ERP packages.

Cons

Documentation could definitely use an upgrade. I managed to understand most functions by setting things up and learning through trial and error but there are a handful of features that left me guessing without clearer guidance. If the developers added more formal, step-by-step explanations or better examples for those tricky areas, it would have made the setup and ongoing use a lot less time-consuming and frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D

Duane

Electrical/Electronic Manufacturing, 101-500 employees

Free Trial

5.0
June 2022

Affordable and comprehensive solution

Pros

Honestly I'm surprised by how comprehensive this software is given its price. From my perspective, it fills a really useful niche for businesses that can't justify the expense or long learning curves of the big ERP packages.

Cons

Documentation could definitely use an upgrade. I managed to understand most functions by setting things up and learning through trial and error but there are a handful of features that left me guessing without clearer guidance. If the developers added more formal, step-by-step explanations or better examples for those tricky areas, it would have made the setup and ongoing use a lot less time-consuming and frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

alberto

E-Learning, 1-10 employees

Free Trial

5.0
May 2022

Helpful tutorials for learning

Pros

As an industrial engineering student, I've found it really great, the tutorial videos explaining different functions can be genuinely useful and make it easier for me to figure out the next steps.

Cons

One thing I've noticed is that the layout can feel a bit scattered at times which makes navigation slightly chaotic but as I mentioned earlier the embedded videos usually come to the rescue and clarify what I need to do in those moments.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

alberto

E-Learning, 1-10 employees

Free Trial

5.0
May 2022

Helpful tutorials for learning

Pros

As an industrial engineering student, I've found it really great, the tutorial videos explaining different functions can be genuinely useful and make it easier for me to figure out the next steps.

Cons

One thing I've noticed is that the layout can feel a bit scattered at times which makes navigation slightly chaotic but as I mentioned earlier the embedded videos usually come to the rescue and clarify what I need to do in those moments.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

O

Oni

Education Management, 500+ employees

Free Trial

4.0
May 2022

Easy and simple software

Pros

What I appreciate most is how feasible the software is, its simplicity encourages me to use it more.

Cons

There's almost nothing about this software that puts me off.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

O

Oni

Education Management, 500+ employees

Free Trial

4.0
May 2022

Easy and simple software

Pros

What I appreciate most is how feasible the software is, its simplicity encourages me to use it more.

Cons

There's almost nothing about this software that puts me off.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

G

Grant

Consumer Goods, 1-10 employees

More than a year

5.0
April 2022

Flexible manufacturing workflows

Pros

For manufacturing, I've found the platform incredibly feasible, smooth at handling order processing and impressively flexible in how much I can customize virtually every part of the workflow.

Cons

More flexibility with API customization would really help me and I'd like the ability to automatically pull orders from marketplaces like Amazon or Shopify, the Xero integration also feels limited because it forces a single sales COA which means I have to manually adjust accounts for orders from different warehouse locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

Grant

Consumer Goods, 1-10 employees

More than a year

5.0
April 2022

Flexible manufacturing workflows

Pros

For manufacturing, I've found the platform incredibly feasible, smooth at handling order processing and impressively flexible in how much I can customize virtually every part of the workflow.

Cons

More flexibility with API customization would really help me and I'd like the ability to automatically pull orders from marketplaces like Amazon or Shopify, the Xero integration also feels limited because it forces a single sales COA which means I have to manually adjust accounts for orders from different warehouse locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Josephine

Retail, 1-10 employees

Less than 6 months

5.0
April 2022

Reliable for inventory and B2B

Pros

Daily use shows me how easy it is to rely on for organizing inventory and processing B2B sales.

Cons

So far everything has been positive and I haven't discovered any shortcomings yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Josephine

Retail, 1-10 employees

Less than 6 months

5.0
April 2022

Reliable for inventory and B2B

Pros

Daily use shows me how easy it is to rely on for organizing inventory and processing B2B sales.

Cons

So far everything has been positive and I haven't discovered any shortcomings yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Christian

Mechanical or Industrial Engineering, 1-10 employees

More than a year

4.0
April 2022

highly recommended!!

Pros

Having worked with this software for two years, I feel comfortable sharing a thoughtful review based on extensive hands-on experience.

Cons

Developer support has been the biggest issue for me because ticket responses sometimes make critical bugs feel like they aren't treated as a priority.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

C

Christian

Mechanical or Industrial Engineering, 1-10 employees

More than a year

4.0
April 2022

highly recommended!!

Pros

Having worked with this software for two years, I feel comfortable sharing a thoughtful review based on extensive hands-on experience.

Cons

Developer support has been the biggest issue for me because ticket responses sometimes make critical bugs feel like they aren't treated as a priority.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Mohamed

Construction, 11-50 employees

Free Trial

5.0
March 2022

Comprehensive and adjustable tool

Pros

After trying countless inventory management programs, I haven't found another tool that packs all the capabilities ERBAG offers, I can adjust and manage nearly every available option and it's extremely feasible to operate and upload data.

Cons

Some functions still need improvement in my opinion, such as the inability to backdate upload entries or assign different start dates to tasks within a project or manufacturing order.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

M

Mohamed

Construction, 11-50 employees

Free Trial

5.0
March 2022

Comprehensive and adjustable tool

Pros

After trying countless inventory management programs, I haven't found another tool that packs all the capabilities ERBAG offers, I can adjust and manage nearly every available option and it's extremely feasible to operate and upload data.

Cons

Some functions still need improvement in my opinion, such as the inability to backdate upload entries or assign different start dates to tasks within a project or manufacturing order.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

K

Kris

Consumer Goods, 11-50 employees

Free Trial

5.0
March 2022

Extensive capabilities and amazing

Pros

Okay so... I'm really impressed by the massive range of features this platform offers, it's genuinely amazing how much it can do.

Cons

The platform feels somewhat bloated with features and I would appreciate an option to hide certain capabilities so the interface becomes simpler for less technical users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kris

Consumer Goods, 11-50 employees

Free Trial

5.0
March 2022

Extensive capabilities and amazing

Pros

Okay so... I'm really impressed by the massive range of features this platform offers, it's genuinely amazing how much it can do.

Cons

The platform feels somewhat bloated with features and I would appreciate an option to hide certain capabilities so the interface becomes simpler for less technical users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aushim

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
February 2022

Responsive support with strong features

Pros

I've noticed the live agents on the website respond very quickly to every question and the way quotations, sales orders, invoices and other documents interconnect is extremely well implemented. I also find the blocky scripting for tailoring functions makes the software incredibly powerful and flexible, giving a clear overview of all products and services.

Cons

An open API would be very helpful for my workflow but since it's still in progress I can't integrate the tool with other software yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Aushim

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
February 2022

Responsive support with strong features

Pros

I've noticed the live agents on the website respond very quickly to every question and the way quotations, sales orders, invoices and other documents interconnect is extremely well implemented. I also find the blocky scripting for tailoring functions makes the software incredibly powerful and flexible, giving a clear overview of all products and services.

Cons

An open API would be very helpful for my workflow but since it's still in progress I can't integrate the tool with other software yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

H

Hilary

Computer & Network Security, 1-10 employees

Less than 6 months

5.0
February 2022

Visual dashboard and stats

Pros

What I really appreciate is the dashboard and the way it displays statistics visually and concisely.

Cons

It would be convenient if the login system could remember and sync my credentials across platforms so I wouldn't have to re-enter them repeatedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8