ERPAG

ERPAG Reviews

Total 360 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B
Bryan

Food & Beverages, 101-500 employees

5.0

“feasible operation”

Pros

Across all my tasks I've found this program incredibly simple to operate and I also appreciate how helpful the support team has been whenever I needed assistance.

Cons

Honestly there's not much I dislike about this program, it meets my needs and rarely causes any frustration in daily use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ashraf

Information Technology & Services, 11-50 employees

4.0

“comprehensive modules with support”

Pros

With all modules being feasible and comprehensive, I find them easy to use and the support team is top-notch.

Cons

I find the font and display could use colour.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

C
Chelle

Automotive, 1-10 employees

5.0

“Trial version impressive”

Pros

Trying out the trial version, I'm really impressed with the program.

Cons

There are way too many widgets cluttering the screen that I personally don't need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G
Gaurang

Education Management, 500+ employees

5.0

“Smooth data synchronization”

Pros

Watching the data sync across devices I'm impressed at how smoothly the synchronization works.

Cons

Honestly I haven't found anything to complain about, data availability is excellent and there's nothing I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
HAREESH

Information Technology & Services, 1-10 employees

5.0

“Efficient and feature-rich”

Pros

I'm really impressed with the features, the software overall works smoothly and efficiently.

Cons

For me the system software is overall good but having too many options makes it confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B
Bor

Electrical/Electronic Manufacturing, 1-10 employees

5.0

“centralized operations”

Pros

By keeping everything centralized here I find I don't have to rely on extra programs to run my business.

Cons

As a first-time user I did find the interface a bit confusing at the start but after a day or two it all falls into place.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

“Cloud-based project management”

Pros

Since 2019, I've been relying on it's cloud-based customer data system and it's made my work much easier, as a project manager handling exports, I regularly use it to create new quotes and I appreciate the 100 GB of storage it provides.

Cons

Since it's a cloud-only system I don't exactly dislike it but I do get frustrated at times. Working with clients can become stressful when the internet connection is poor because the system depends on being online. That downtime really disrupts business and for that reason I'd love to have an option that isn't cloud-based so I can keep things moving even when connectivity is spotty.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C
Chani

Apparel & Fashion, 1-10 employees

5.0

“convenient interface and support”

Pros

With its convenient interface I've found it really easy to use and customer service answers every question I throw at them, the features are top-notch.

Cons

For me there isn't anything to complain about right now although the UI could stand to look a little more modern, it's not a real problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R
Ratanachai

Cosmetics, 11-50 employees

4.0

“Hardware-free cloud solution”

Pros

Being cloud-based, I really like that it removes the need for hardware, I can see how it touches every department and connects critical data across the organization.

Cons

I've experienced limited support availability for companies based in Asia which has been frustrating. There are continuity problems, when our Internet briefly dropped, I was immediately logged out and lost all unsaved work. At times the app simply freezes or gets suspended with no explanation. In my view, it needs much better error handling and clearer messages.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

7

K
Kwame

Information Technology & Services, 1-10 employees

4.0

“Excellent UX/UI”

Pros

The UX/UI is excellent and I really appreciate how easy it is to use, it cuts down on manual inputs and the modules are well woven together.

Cons

Accounting module feels quite basic but it remains adequate and meets our basic needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

J
Jinang

Pharmaceuticals, 11-50 employees

5.0

“Easy team onboarding”

Pros

On our team I've found this tool extremely easy to learn and anyone can pick it up quickly without much hassle.

Cons

For me there are a few issues with UOM and SUOM but I can work around them and it's generally manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S
sarah

Retail, 1-10 employees

5.0

“Detailed yet simple”

Pros

I really loved how thorough and user-friendly it is, I found it detailed yet simple to navigate.

Cons

I couldn't find another software with as many features, it includes tools I haven't seen anywhere else.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z
Zakir

Wholesale, 1-10 employees

5.0

“Could use demo video”

Pros

While almost perfect, I feel a demo video could make it even better.

Cons

While it's really easy to use, I'm unclear on how to place mobile orders.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

O
O'Dane

Not Specified, 1-10 employees

4.0

“QuickBooks integration ready”

Pros

Connecting to QuickBooks Online, I find this fully-featured software covers most manufacturing and sales needs.

Cons

Could be more convenient and I want CSV support.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C
Chanthavy

Not Specified, 11-50 employees

4.0

“Warehouse transfer & multilingual support”

Pros

Transferring inventory between warehouses and using the software in our own language are capabilities I find far more helpful than in other systems.

Cons

At first the interface felt overly crowded and overwhelming but after we had been using it for a while we adjusted and it no longer seemed as daunting. I will say, however, that several functions are much more advanced than we actually require for our distribution business.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

Y
Yonatan

Business Supplies & Equipment, 1-10 employees

4.0

“simple data management”

Pros

Managing my data is simple and I appreciate the detailed set of features this tool provides.

Cons

For me the background and visual interface feel clunky and need improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

U
umesh

Electrical/Electronic Manufacturing, 11-50 employees

3.0

“Limited branding options”

Pros

Team communication, the interface and necessary modules are aspects I genuinely appreciate.

Cons

Features seem tucked away and I also noticed there aren't any branding options available.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

8

Functionality

5

A
Anonymous

Civil Engineering, 11-50 employees

4.0

“User-friendly interface”

Pros

The interface is so user-friendly and I find it covers every feature our company uses regularly.

Cons

Because we'll have a large number of seats, I think the overall cost feels a little steep for our organization.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A
Anubhav

Apparel & Fashion, 101-500 employees

5.0

“Versatile barcode generator”

Pros

I really like how versatile the barcode generator is.

Cons

Honestly I find that most tasks need to be done manually, with minimal AI.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

V
Vincent

Building Materials, 11-50 employees

4.0

“Configurable BOM”

Pros

The configurable bill of materials sealed the deal for me when choosing this product.

Cons

It doesn't play nicely with OneDrive which has been frustrating for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7