ERPAG Reviews

“fit for offline operations”

Pros

So far I can honestly say this is excellent software for running my business. Since my industry requires tracking many different fields and items and isn't limited to e-commerce platforms, our operations are mostly offline and this solution seems to fit our needs really well up to now.

Cons

As I mentioned here, I'm still a new user but it already seems far more useful than other software I've used.

“Cloud hosting for data security”

Pros

From my perspective, cloud hosting is a far better option for protecting and securing our data.

Cons

I still need to study this more before I can confidently give a well-informed opinion.

“easy navigation & affordability”

Pros

This has proven to be the best software I've used, super easy to navigate and really affordable.

Cons

To be honest, there was nothing about it that I disliked since it worked perfectly for me.

“Transparent system with QuickBooks integration”

Pros

This system feels very transparent and I see that it covers every feature I'd expect from a manufacturing program, the QuickBooks integration is a real bonus.

Cons

After only a few minutes of inactivity I was logged out and lost a practice kit I had been setting up because the app doesn't save changes automatically which was frustrating.

“Simple interface and responsive support”

Pros

Using the interface is pretty feasible and I've found the support team excellent, they added custom fields when requested and importing from Excel works well.

Cons

One limitation I noticed is that warehouse locations can't have more than a single bin/shelf which is restrictive for our setup.

“easy navigation and perfect fit”

Pros

Navigating this tool is simple and I feel it's a perfect fit for my needs.

Cons

It's not very compatible with my MacBook and I can't get a copy to work on it.

“Simple app learning”

Pros

Learning the app was feasible and I find moving around it very simple.

Cons

I feel it's still somewhat USA-centric and could do more to reach out and appeal to a worldwide user community.

“Friendly and easy interface!!”

Pros

New interface is very friendly and easy on the eyes which I really appreciate.

Cons

Some of the links and buttons feel buried and I often can't find them easily.

“Outstanding customer support”

Pros

software is backed by outstanding customer support and I'm confident it will keep improving over time.

Cons

No complaints.

“convenient interface & smooth reports”

Pros

The interface is convenient and snappy, with strong support for editing report templates, I am really glad that it provides help like videos and chat that makes tasks easy and XLS import/export runs smoothly.

Cons

Some core CRM features are missing and I am disappointed. There isn't a proper leads, opportunities, quotations workflow or built-in emailings which forces me to rely on extra third-party tools and that feels a bit frustrating. It honestly seems like adding those pieces would be fairly simple for the team to implement.

“Large eRP capabilities at low cost”

Pros

I gain the capabilities of much larger ERP systems without the steep cost and I appreciate that every package has all features enabled.

Cons

Pages are a bit slow to reload or refresh which disrupts my workflow at times. Importing warehouses during the initial setup was awkward and needed attention. Also, I couldn't fully test user setup options since more than one user account is required to try those settings properly.

“Gentle visual design”

Pros

The color palette and visual design are gentle and comfortable which I really like.

Cons

Pricing feels like it could be improved especially when considering how many users I need to include in my plan, it ends up feeling a bit costly overall.

“Quick pick-up for first-time eRP users”

Pros

Our team picked up this tool quickly as first-time ERP users, it handles everything from manufacturing and POS to accounts receivable and purchasing and support has been excellent.

Cons

I hope that payroll functionality might be integrated in a future update.

“Cost-effective & easy to use”

Pros

I find it feasible to use and cost-effective for small businesses.

Cons

Sometimes I struggle with understanding the data management though I picked it up quickly.

“easy sales order tracking”

Pros

Issuing sales orders and tracking customer status is easy for us with this system.

Cons

We found their customer service team to be very helpful to us.

“Crucial accounting tool”

Pros

it has become a crucial tool for handling my company's accounting which I'm very thankful for.

Cons

So far I haven't run into any issues.

“Cloud-based & well-integrated features”

Pros

The software offers a ton of well-integrated features and being cloud-based makes it very cost-effective.

Cons

For me there doesn't seem to be an easy, built-in way to manage consigned items which is a bit of a drawback.

“Time-saver with all-in-one features”

Pros

Personally, I find the app's "All in One" features incredibly convenient and a real time-saver for everyday use.

Cons

I think the visual design could use some improvement and I'd appreciate it if the app allowed me to customize its look so it better fits my individual preferences.

“Strong features at a competitive price”

Pros

The price is competitive and the features are excellent, I'm impressed because it really has everything I need.

Cons

For me the sales order management interface needs a bit more work, it feels a little clumsy and could use polishing.

“Accessible anywhere with cloud support”

Pros

Being cloud-based makes it easily accessible which I appreciate.

Cons

What frustrates me is that it doesn't provide projected delivery times based on available staff time. In other words, as I'm handling orders the system should be able to tell me, for example, with ten people and the minutes they have left, that I'm booked on the items ordered through April 28th and if someone is out it should automatically recalculate the dates.