ERPAG Reviews

“Simple and efficient software”

Pros

Honestly this is really good software, it feels simple and very easy to use and I can get things done without hassle.

Cons

Template options are fairly limited and I wish there were more choices available.

“User-friendly with flexible layouts”

Pros

User-friendliness really stands out and I find that the range of document formats it supports lets me design layouts exactly as I need.

Cons

One downside I've noticed is that adding a bill of materials across several product variations is rather tedious and time-consuming, I wish there were a bulk-edit or batch-action feature to handle this all at once so I wouldn't have to repeat the same steps for each variant.

“Clear inventory visibility”

Pros

I can see which orders are fully prepared which ones are partly ready and which are waiting on inventory.

Cons

It doesn't connect with my website platform, Shopline so I have to manually sync the sales records myself.

“Customizable forms and inventory”

Pros

The ability to customize forms and inventory is exactly what I needed and I'm glad that capability exists here.

Cons

I've found that there are far too many disparate functions that aren't congreatated which makes it difficult for me to customize the options.

“Capable and growth-oriented platform”

Pros

We appreciate this tool's capabilities because many meet our current requirements and I find it provides plenty of opportunity for growth going forward.

Cons

Some of the features aren't very convenient and I've found inconsistent results when using the Product list search. After one interaction with online support, I even questioned whether the agent really grasped the manufacturing/inventory/purchasing workflow and the details.

“Easy inventory with mobile support”

Pros

If you're after an easy-to-use inventory system that doesn't feel like running an Amazon fulfillment center, I love that there's a mobile app for my techs, support for multiple warehouse locations and almost every feature I expect is built in.

Cons

There are still a few small problems. For example, a warranty that accompanies a laptop isn't treated as an inventory item, yet it shouldn't be overlooked when creating a PO. Maybe I simply need more guidance on the various product types but right now I'm unsure how to deal with a 'warranty item.' Also, there's no open API although you can import virtually everything via Excel down to the finest detail, we would very much prefer having an open API.

“great foundation with advantages”

Pros

It's built on a great foundation and I genuinely think it could bring meaningful advantages to organizations whose operational needs align with it's conceptual setup.

Cons

My biggest complaint is the complete lack of an API, that alone will put off many potential users. Chat support is quick to respond but I often find their answers miss the point of what I'm asking, it feels like agents are trained to highlight features you might have overlooked rather than address the actual problem. I also ran into issues provisioning recipes for products that have variants although I was able to copy an existing recipe and modify it as a workaround. Another annoyance is that you can't use the app in multiple browser windows at the same time, opening it in a new window logs you out of the first one. There are times when I want to work in one window and keep context visible in another and this makes that impossible. The platform also doesn't preserve session context so if I'm logged out I have to reopen every tab I was working on. Finally, there is no local caching on connected devices, meaning a spotty internet connection can force me to start work over again.

“Efficient production and planning”

Pros

As a manufacturer, this tool handles our production, inventory and planning needs reliably and I find it very efficient.

Cons

I honestly have no complaints.

“Wide feature range with clarity”

Pros

The app includes a wide range of essential business features and I appreciate how each feature converts data into a clear, easy-to-follow layout.

Cons

For my needs, I actually see the lack of fleet management features as a benefit.

“Fast and capable ERP”

Pros

It runs really fast, I've used other cloud-based tools that were sluggish and this system even handles multiple layers of sub-assemblies in the Bills of Materials which I find extremely useful.

Cons

A noticeable learning curve comes with the many built-in features and I need some time to become comfortable with everything.

“simple end-to-end workflow”

Pros

Everything I need is covered by this ERP, from procurement through to fulfillment and I find the flow very simple.

Cons

An integration with Ship Station or UPS Worldwide would help my workflow especially since Postmen hasn't worked very well for me.

“Impressive manufacturing management”

Pros

For manufacturing and inventory management, this tool is impressive and I'm confident it can handle production materials and work orders effectively.

Cons

A few crashes and minor bugs have appeared and I also feel the range of tasks I can perform in the app is somewhat limited.

“Well-organized and tweakable tool”

Pros

For me the menus feel well-organized into clear, separate sections and I find it simple to tweak the system.

Cons

The interface is organized into clear sections, yet I would really benefit from a universal search feature that scans all columns because the different fulfillment types can be confusing.

“simple navigation and layout”

Pros

Navigating the platform is effortless and I've found its layout and features incredibly convenient and feasible.

Cons

So far everything has worked great and I haven't found any issues.

“Quick rollout for small manufacturers”

Pros

As a small manufacturer with a limited inventory, I found this solution quick and simple to roll out.

Cons

Bulk CSV uploads don't seem possible right now and I can only copy and paste data column by column.

“Easy and fun stock-taking”

Pros

It's really easy to use, I've found that it actually makes doing stock-taking fun and keeps everything simple to maintain.

Cons

Costs seem to add up over time and I'm a bit concerned about the long-term expense.

“Extensive reporting options”

Pros

The large number of reporting options the system generates is something I really value.

Cons

For me there's no way to upload orders from Excel and there's no open API available.

“Performance issues noted”

Pros

Everything a company needs appears to be included and I like that it's so comprehensive.

Cons

I find the software to be very slow so I don't like that.

“Exceptional support and simplicity”

Pros

Customer support has been exceptional and I've found the platform feasible to use.

Cons

It doesn't include an accounting module which I really miss.

“Feature-rich with document tracking”

Pros

I find that it provides a wide range of features, comes with document templates and lets me attach files so I can keep track of everything.

Cons

At first it wasn't very user-friendly and I had to put in a considerable amount of time and patience to really learn the platform, understand all of its features and get comfortable with how to use them.