Total 360 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D

Damien

Automotive, 1-10 employees

Free Trial

4.0
June 2022

Clean interface with mobile support

Pros

The app's interface is clean and easy to navigate, yet I've noticed it packs a lot of capability. My brief experience with the mobile version was excellent and smooth.

Cons

I run production across three different workshops located in separate regions of the country and some items are made at more than one site. Because each location sources parts and raw materials from different suppliers, it would be really useful if the system allowed creating multiple Bills of Materials for a single product, each tied to a specific warehouse or site. Then, when that product is selected on a sales order, the salesperson could pick the right warehouse and the system would generate the appropriate purchase orders for the correct suppliers automatically. That kind of warehouse-specific BOM/purchasing workflow would save a lot of manual adjustments for our team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Duane

Electrical/Electronic Manufacturing, 101-500 employees

Free Trial

5.0
June 2022

Affordable and comprehensive solution

Pros

Honestly I'm surprised by how comprehensive this software is given its price. From my perspective, it fills a really useful niche for businesses that can't justify the expense or long learning curves of the big ERP packages.

Cons

Documentation could definitely use an upgrade. I managed to understand most functions by setting things up and learning through trial and error but there are a handful of features that left me guessing without clearer guidance. If the developers added more formal, step-by-step explanations or better examples for those tricky areas, it would have made the setup and ongoing use a lot less time-consuming and frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

alberto

E-Learning, 1-10 employees

Free Trial

5.0
May 2022

Helpful tutorials for learning

Pros

As an industrial engineering student, I've found it really great, the tutorial videos explaining different functions can be genuinely useful and make it easier for me to figure out the next steps.

Cons

One thing I've noticed is that the layout can feel a bit scattered at times which makes navigation slightly chaotic but as I mentioned earlier the embedded videos usually come to the rescue and clarify what I need to do in those moments.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

O

Oni

Education Management, 500+ employees

Free Trial

4.0
May 2022

Easy and simple software

Pros

What I appreciate most is how feasible the software is, its simplicity encourages me to use it more.

Cons

There's almost nothing about this software that puts me off.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

G

Grant

Consumer Goods, 1-10 employees

More than a year

5.0
April 2022

Flexible manufacturing workflows

Pros

For manufacturing, I've found the platform incredibly feasible, smooth at handling order processing and impressively flexible in how much I can customize virtually every part of the workflow.

Cons

More flexibility with API customization would really help me and I'd like the ability to automatically pull orders from marketplaces like Amazon or Shopify, the Xero integration also feels limited because it forces a single sales COA which means I have to manually adjust accounts for orders from different warehouse locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Josephine

Retail, 1-10 employees

Less than 6 months

5.0
April 2022

Reliable for inventory and B2B

Pros

Daily use shows me how easy it is to rely on for organizing inventory and processing B2B sales.

Cons

So far everything has been positive and I haven't discovered any shortcomings yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Christian

Mechanical or Industrial Engineering, 1-10 employees

More than a year

4.0
April 2022

highly recommended!!

Pros

Having worked with this software for two years, I feel comfortable sharing a thoughtful review based on extensive hands-on experience.

Cons

Developer support has been the biggest issue for me because ticket responses sometimes make critical bugs feel like they aren't treated as a priority.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Mohamed

Construction, 11-50 employees

Free Trial

5.0
March 2022

Comprehensive and adjustable tool

Pros

After trying countless inventory management programs, I haven't found another tool that packs all the capabilities ERBAG offers, I can adjust and manage nearly every available option and it's extremely feasible to operate and upload data.

Cons

Some functions still need improvement in my opinion, such as the inability to backdate upload entries or assign different start dates to tasks within a project or manufacturing order.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

K

Kris

Consumer Goods, 11-50 employees

Free Trial

5.0
March 2022

Extensive capabilities and amazing

Pros

Okay so... I'm really impressed by the massive range of features this platform offers, it's genuinely amazing how much it can do.

Cons

The platform feels somewhat bloated with features and I would appreciate an option to hide certain capabilities so the interface becomes simpler for less technical users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aushim

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
February 2022

Responsive support with strong features

Pros

I've noticed the live agents on the website respond very quickly to every question and the way quotations, sales orders, invoices and other documents interconnect is extremely well implemented. I also find the blocky scripting for tailoring functions makes the software incredibly powerful and flexible, giving a clear overview of all products and services.

Cons

An open API would be very helpful for my workflow but since it's still in progress I can't integrate the tool with other software yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

H

Hilary

Computer & Network Security, 1-10 employees

Less than 6 months

5.0
February 2022

Visual dashboard and stats

Pros

What I really appreciate is the dashboard and the way it displays statistics visually and concisely.

Cons

It would be convenient if the login system could remember and sync my credentials across platforms so I wouldn't have to re-enter them repeatedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D

Dennis

Sporting Goods, 1-10 employees

Free Trial

4.0
February 2022

Logical operations flow

Pros

From my experience the way this software handles operations and the flow of information aligns really nicely with the business logic of my sporting goods distribution. Because of that, my learning curve hasn't been very steep, what I expect to happen when carrying out a business process, for example, going from creating a sales order to invoicing and then to delivery, maps out easily in the system. Its processes, inputs and outputs are clearly defined so I can follow them without guessing. I suspect this comes from the developers having worked across many types of businesses since the team behind the tool seems to know how to arrange information cleanly and make it user-friendly.

Cons

The interface could look more modern and visually clear although I don't have trouble following the workflow to complete tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Food Production, 1-10 employees

Free Trial

5.0
February 2022

BOM and integration benefits

Pros

Great tool and I really value the Bill of Materials feature, along with the simple integrations with Shopify and QuickBooks

Cons

Honestly there's nothing wrong from my perspective and our company is very satisfied with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marisa

Arts & Crafts, 1-10 employees

Free Trial

5.0
January 2022

Complete inventory management

Pros

From what I've seen, this handles everything I require. Compared to other inventory tools for handmade crafts, I find the pricing about the same, yet I prefer its interface for managing multistep production workflows.

Cons

Automatic integration with Wix is missing and that's one capability I would really like to see added.

Rating Distribution

Ease of use

4

Value for money

10

Customer Support

10

Functionality

4

L

lianel

Retail, 1-10 employees

Free Trial

4.0
January 2022

Essential for manufacturing

Pros

Honestly this tool has been a lifesaver for me and I highly recommend it for manufacturing and inventory tracking.

Cons

Costs increase as more users are added which means I have to limit how many team members can access it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

F

Faouz

Chemicals, 1-10 employees

Free Trial

4.0
January 2022

easy and user-friendly tool

Pros

it is feasible and user-friendly, works well with Excel and includes every module. I really like this tool.

Cons

Support for additional languages besides English would make the platform more accessible for my team.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

S

Sarah

Consumer Electronics, 1-10 employees

Less than 6 months

5.0
January 2022

simple multi-tab interface

Pros

As a buyer with ten years of experience, I've used some enterprise software that came with an outrageous price tag and made even the simplest data awkward to view, this tool is nothing like that. Because it was one of the more affordable ERPs I tested, I immediately noticed how responsive it was when switching between tabs and I liked that I could keep multiple tabs open much like a web browser. I managed to upload hundreds of line items with a few drag-and-drop actions in what felt like no time and I was able to start building bills of material without reaching for a manual every few minutes. Each tab displays the most relevant details right where you expect them so I don't have to scour the system for an open PO, one small click brings up everything I need. Overall everything feels convenient and uncomplicated which is exactly what you want when implementing a new ERP from scratch.

Cons

Session timeouts during sign-in can be inconvenient and I would prefer an option to keep the session active longer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Miljan

Luxury Goods & Jewelry, 1-10 employees

More than a year

5.0
January 2022

CRM and purchasing impressed

Pros

The CRM, inventory and purchasing tools completely impressed me, the purchasing options are simply amazing. Their customer support is always available for anything and I have all functions in one place.

Cons

I can't link it directly to a bank account so if I want comprehensive accounting features I need to go with Xero instead, because this tool integrates with Xero for that functionality.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

C

craig

Electrical/Electronic Manufacturing, 1-10 employees

Free Trial

4.0
December 2021

End-to-end inventory tracking

Pros

Managing inventory was the main thing I needed so having the capability to trace materials end-to-end by serial number, including handling customer returns, has been crucial for me and I found it feasible to configure and use. When deliveries come in with lot quantities above ten, being able to paste many serial numbers at once instead of entering each one individually was an absolute requirement and this tool handles that really well. I also appreciate being able to move stock between multiple sites and the stages feature lets production take place across locations smoothly. The system is simple to navigate and it seems to prevent users from making mistakes when processes are triggered before the material is actually available which gives me confidence that everything is being managed correctly as I work. Overall there are plenty of features I like.

Cons

A few of the reports don't present data exactly the way I would prefer though that might just be because I haven't dug into all the reporting options yet.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

E

Eliene

Electrical/Electronic Manufacturing, 1-10 employees

Free Trial

5.0
October 2021

Integrated workflow efficiency

Pros

How well it handles inventory, purchasing and sales workflows is great. There are numerous controls for managing physical stock and Bills of Materials and I can customize a lot to suit our processes. I also value the strong integration between sales, production, purchasing and inventory.

Cons

Occasionally I find it hard to revert certain changes but apart from that I haven't come across any other issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9