ERPAG Reviews
Total 701 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars35%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mohammed
Consumer Goods, 1-10 employees
Free Trial
“Comprehensive features with customization
Pros
For me it includes every feature I might need and offers extensive customization options.
Cons
API access would be very useful for me and I'd also appreciate a direct integration with Zapier to automate workflows.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
James
Retail, 11-50 employees
Free Trial
“Delivered all required capabilities
Pros
Since we were switching from a different software vendor, we came prepared with a checklist of features we needed. After comparing multiple options, this one stood out, it delivered everything on our list and even offered additional capabilities beyond what we'd hoped for.
Cons
The functionality works well for our needs and I can't really point to any significant drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Not Specified, 1-10 employees
Free Trial
“Powerful and easy to use tool
Pros
this tool is very powerful and feasible to use and the first service call I made went well.
Cons
The interface feels a bit dated to me and I also notice the absence of an open API.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
James
Retail, 11-50 employees
Free Trial
“Delivered all required capabilities
Pros
Since we were switching from a different software vendor, we came prepared with a checklist of features we needed. After comparing multiple options, this one stood out, it delivered everything on our list and even offered additional capabilities beyond what we'd hoped for.
Cons
The functionality works well for our needs and I can't really point to any significant drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Not Specified, 1-10 employees
Free Trial
“Powerful and easy to use tool
Pros
this tool is very powerful and feasible to use and the first service call I made went well.
Cons
The interface feels a bit dated to me and I also notice the absence of an open API.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Tyler
Biotechnology, 1-10 employees
Free Trial
“Simple interface for trial users
Pros
Having just started a free trial, I'm not in a position to pick a favorite feature yet but I do find the interface really simple and easy to use.
Cons
Deeper integrations with other CRMs and email marketing platforms would make managing my campaigns and contacts much easier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Tyler
Biotechnology, 1-10 employees
Free Trial
“Simple interface for trial users
Pros
Having just started a free trial, I'm not in a position to pick a favorite feature yet but I do find the interface really simple and easy to use.
Cons
Deeper integrations with other CRMs and email marketing platforms would make managing my campaigns and contacts much easier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Clinton
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
“convenient tool with prompt support
Pros
Honestly the system is really feasible to use. I picked it up very quickly and their support team responds promptly whenever I need help. All of the core features I depend on are included as well.
Cons
The documentation feels limited because it mostly explains screens and buttons without providing the broader context although I see signs that improvements may be coming.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Clinton
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
“convenient tool with prompt support
Pros
Honestly the system is really feasible to use. I picked it up very quickly and their support team responds promptly whenever I need help. All of the core features I depend on are included as well.
Cons
The documentation feels limited because it mostly explains screens and buttons without providing the broader context although I see signs that improvements may be coming.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Bob
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Flexible PO and reporting
Pros
At first I was most impressed by the purchasing and PO features, then as I dug deeper and learned about multi-level BOM, I came to enjoy it. The recently added custom reports are also excellent, letting me design documents' appearance and content with greater flexibility.
Cons
Time tracking based strictly on twenty-four-hour days doesn't align well with how our business manages shifts so I would prefer timesheets that allow a clearer hourly breakdown.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Bob
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Flexible PO and reporting
Pros
At first I was most impressed by the purchasing and PO features, then as I dug deeper and learned about multi-level BOM, I came to enjoy it. The recently added custom reports are also excellent, letting me design documents' appearance and content with greater flexibility.
Cons
Time tracking based strictly on twenty-four-hour days doesn't align well with how our business manages shifts so I would prefer timesheets that allow a clearer hourly breakdown.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
andrew
Not Specified, 11-50 employees
Free Trial
“Needs better reporting tools
Pros
perfect tool for my team and the interface has a fresh, modern feel, it looks clean and is simple to navigate.
Cons
Reporting capabilities could be more great and I would benefit from better charting tools and smoother export options to third-party software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
andrew
Not Specified, 11-50 employees
Free Trial
“Needs better reporting tools
Pros
perfect tool for my team and the interface has a fresh, modern feel, it looks clean and is simple to navigate.
Cons
Reporting capabilities could be more great and I would benefit from better charting tools and smoother export options to third-party software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Ravi
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Quick deployment and training
Pros
We found deploying this software incredibly feasible. Within about four to five days we were up and running and that timeframe included training the whole team.
Cons
The accounting module feels somewhat limited in functionality from my perspective.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ravi
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Quick deployment and training
Pros
We found deploying this software incredibly feasible. Within about four to five days we were up and running and that timeframe included training the whole team.
Cons
The accounting module feels somewhat limited in functionality from my perspective.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kondwani
Food & Beverages, 11-50 employees
Free Trial
“Affordable and high-performing
Pros
I'm genuinely impressed by how well it performs and that it's offered at such an affordable price.
Cons
Handling the system felt bulky at first though I became more comfortable with it over time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
5
Functionality
9
Kondwani
Food & Beverages, 11-50 employees
Free Trial
“Affordable and high-performing
Pros
I'm genuinely impressed by how well it performs and that it's offered at such an affordable price.
Cons
Handling the system felt bulky at first though I became more comfortable with it over time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
5
Functionality
9
Enrico
Medical Devices, 1-10 employees
Free Trial
“feasible task navigation
Pros
The interface is convenient and very easy to use and I can quickly locate tasks and activities.
Cons
The workflow differs from what I'm used to so I'm still adjusting to how everything operates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Enrico
Medical Devices, 1-10 employees
Free Trial
“feasible task navigation
Pros
The interface is convenient and very easy to use and I can quickly locate tasks and activities.
Cons
The workflow differs from what I'm used to so I'm still adjusting to how everything operates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
moe
Food & Beverages, 1-10 employees
Free Trial
“Simple and efficient software
Pros
Honestly this is really good software, it feels simple and very easy to use and I can get things done without hassle.
Cons
Template options are fairly limited and I wish there were more choices available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9