Total 701 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Mohammed

Consumer Goods, 1-10 employees

Free Trial

4.0
March 2023

Comprehensive features with customization

Pros

For me it includes every feature I might need and offers extensive customization options.

Cons

API access would be very useful for me and I'd also appreciate a direct integration with Zapier to automate workflows.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J

James

Retail, 11-50 employees

Free Trial

5.0
February 2023

Delivered all required capabilities

Pros

Since we were switching from a different software vendor, we came prepared with a checklist of features we needed. After comparing multiple options, this one stood out, it delivered everything on our list and even offered additional capabilities beyond what we'd hoped for.

Cons

The functionality works well for our needs and I can't really point to any significant drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Not Specified, 1-10 employees

Free Trial

5.0
February 2023

Powerful and easy to use tool

Pros

this tool is very powerful and feasible to use and the first service call I made went well.

Cons

The interface feels a bit dated to me and I also notice the absence of an open API.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J

James

Retail, 11-50 employees

Free Trial

5.0
February 2023

Delivered all required capabilities

Pros

Since we were switching from a different software vendor, we came prepared with a checklist of features we needed. After comparing multiple options, this one stood out, it delivered everything on our list and even offered additional capabilities beyond what we'd hoped for.

Cons

The functionality works well for our needs and I can't really point to any significant drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Not Specified, 1-10 employees

Free Trial

5.0
February 2023

Powerful and easy to use tool

Pros

this tool is very powerful and feasible to use and the first service call I made went well.

Cons

The interface feels a bit dated to me and I also notice the absence of an open API.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

T

Tyler

Biotechnology, 1-10 employees

Free Trial

4.0
February 2023

Simple interface for trial users

Pros

Having just started a free trial, I'm not in a position to pick a favorite feature yet but I do find the interface really simple and easy to use.

Cons

Deeper integrations with other CRMs and email marketing platforms would make managing my campaigns and contacts much easier.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

T

Tyler

Biotechnology, 1-10 employees

Free Trial

4.0
February 2023

Simple interface for trial users

Pros

Having just started a free trial, I'm not in a position to pick a favorite feature yet but I do find the interface really simple and easy to use.

Cons

Deeper integrations with other CRMs and email marketing platforms would make managing my campaigns and contacts much easier.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

C

Clinton

Electrical/Electronic Manufacturing, 11-50 employees

Less than 6 months

4.0
January 2023

convenient tool with prompt support

Pros

Honestly the system is really feasible to use. I picked it up very quickly and their support team responds promptly whenever I need help. All of the core features I depend on are included as well.

Cons

The documentation feels limited because it mostly explains screens and buttons without providing the broader context although I see signs that improvements may be coming.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C

Clinton

Electrical/Electronic Manufacturing, 11-50 employees

Less than 6 months

4.0
January 2023

convenient tool with prompt support

Pros

Honestly the system is really feasible to use. I picked it up very quickly and their support team responds promptly whenever I need help. All of the core features I depend on are included as well.

Cons

The documentation feels limited because it mostly explains screens and buttons without providing the broader context although I see signs that improvements may be coming.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Bob

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
January 2023

Flexible PO and reporting

Pros

At first I was most impressed by the purchasing and PO features, then as I dug deeper and learned about multi-level BOM, I came to enjoy it. The recently added custom reports are also excellent, letting me design documents' appearance and content with greater flexibility.

Cons

Time tracking based strictly on twenty-four-hour days doesn't align well with how our business manages shifts so I would prefer timesheets that allow a clearer hourly breakdown.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

B

Bob

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
January 2023

Flexible PO and reporting

Pros

At first I was most impressed by the purchasing and PO features, then as I dug deeper and learned about multi-level BOM, I came to enjoy it. The recently added custom reports are also excellent, letting me design documents' appearance and content with greater flexibility.

Cons

Time tracking based strictly on twenty-four-hour days doesn't align well with how our business manages shifts so I would prefer timesheets that allow a clearer hourly breakdown.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

andrew

Not Specified, 11-50 employees

Free Trial

3.0
January 2023

Needs better reporting tools

Pros

perfect tool for my team and the interface has a fresh, modern feel, it looks clean and is simple to navigate.

Cons

Reporting capabilities could be more great and I would benefit from better charting tools and smoother export options to third-party software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

andrew

Not Specified, 11-50 employees

Free Trial

3.0
January 2023

Needs better reporting tools

Pros

perfect tool for my team and the interface has a fresh, modern feel, it looks clean and is simple to navigate.

Cons

Reporting capabilities could be more great and I would benefit from better charting tools and smoother export options to third-party software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

R

Ravi

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
December 2022

Quick deployment and training

Pros

We found deploying this software incredibly feasible. Within about four to five days we were up and running and that timeframe included training the whole team.

Cons

The accounting module feels somewhat limited in functionality from my perspective.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R

Ravi

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
December 2022

Quick deployment and training

Pros

We found deploying this software incredibly feasible. Within about four to five days we were up and running and that timeframe included training the whole team.

Cons

The accounting module feels somewhat limited in functionality from my perspective.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

K

Kondwani

Food & Beverages, 11-50 employees

Free Trial

4.0
December 2022

Affordable and high-performing

Pros

I'm genuinely impressed by how well it performs and that it's offered at such an affordable price.

Cons

Handling the system felt bulky at first though I became more comfortable with it over time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

5

Functionality

9

K

Kondwani

Food & Beverages, 11-50 employees

Free Trial

4.0
December 2022

Affordable and high-performing

Pros

I'm genuinely impressed by how well it performs and that it's offered at such an affordable price.

Cons

Handling the system felt bulky at first though I became more comfortable with it over time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

5

Functionality

9

E

Enrico

Medical Devices, 1-10 employees

Free Trial

5.0
December 2022

feasible task navigation

Pros

The interface is convenient and very easy to use and I can quickly locate tasks and activities.

Cons

The workflow differs from what I'm used to so I'm still adjusting to how everything operates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

E

Enrico

Medical Devices, 1-10 employees

Free Trial

5.0
December 2022

feasible task navigation

Pros

The interface is convenient and very easy to use and I can quickly locate tasks and activities.

Cons

The workflow differs from what I'm used to so I'm still adjusting to how everything operates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

M

moe

Food & Beverages, 1-10 employees

Free Trial

5.0
December 2022

Simple and efficient software

Pros

Honestly this is really good software, it feels simple and very easy to use and I can get things done without hassle.

Cons

Template options are fairly limited and I wish there were more choices available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9