Total 316 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

5%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

F

Furby

Apparel & Fashion, 1-10 employees

More than a year

4.0
January 2023

WHY ERPNext? Because its the best!

Pros

ERPNext is very useful for managing organizational resources and planning activities, as it automates these processes effectively. This really streamlines our workflow.

Cons

So far, the software has no disadvantages, as it saves us a lot of time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

10

J

Jerson

Industrial Automation, 11-50 employees

More than a year

4.0
December 2022

Accurate accounting made simple

Pros

What I appreciate most is the accuracy in recording transactions, it helps me and my team simplify bookkeeping and overall accounting tasks.

Cons

So far I can't say anything against this software because it has worked very well for us since installation, only one thing bothers me, when we have a question and reach out, the response time tends to lag a bit and that is something they should fix.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jerson

Industrial Automation, 11-50 employees

More than a year

4.0
December 2022

Accurate accounting made simple

Pros

What I appreciate most is the accuracy in recording transactions, it helps me and my team simplify bookkeeping and overall accounting tasks.

Cons

So far I can't say anything against this software because it has worked very well for us since installation, only one thing bothers me, when we have a question and reach out, the response time tends to lag a bit and that is something they should fix.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

F

Frederic

Food & Beverages, 1-10 employees

More than a year

5.0
November 2022

Best ERP out there

Pros

This system is offered at a reasonable price, which makes it accessible for me. It is also highly customizable, allowing me to tailor it to my specific needs. Plus, I find that it is not too difficult to learn, making it user-friendly for someone like me who is new to it.

Cons

I believe that there could be improvements in the manufacturing and analytics areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Farid

Information Technology and Services, 101-500 employees

More than a year

4.0
October 2022

A visually appealing app for managing business

Pros

It is highly flexible and customizable, and I appreciate the user-friendly administration options they offer. Once I become familiar with it, I find that deployment is also very easy.

Cons

As the database grows and multiple users request information at the same time, I notice that performance can decrease, which makes generating reports very slow. It struggles to meet the demands I experience in larger companies.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

A

Anil

Information Technology & Services, 500+ employees

More than a year

5.0
September 2022

Fully customizable IT solution

Pros

Personally, I'm really impressed with this IT software and I find it very good and fully customizable for my requirements.

Cons

I don't have anything to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anil

Information Technology & Services, 500+ employees

More than a year

5.0
September 2022

Fully customizable IT solution

Pros

Personally, I'm really impressed with this IT software and I find it very good and fully customizable for my requirements.

Cons

I don't have anything to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Graeme

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
September 2022

Enjoyable web-based workflow experience

Pros

Using the web interface has been very enjoyable for me, I can instantly see document statuses, move workflows forward and rely on automatic data population across fields.

Cons

Getting the system up and running felt like a pretty steep learning curve for me, there was a lot to do to create and import all the details for the component parts we use and to build our Bills of Materials. That said once everything is set up properly it becomes genuinely easy to work with. One area I still struggle with is using the system to calculate how much of a product can be produced and by which date, as that process isn't feasible and could really use clearer handling. To my mind this is something the developers or the documentation team should look at. The platform's flexibility is a double-edged sword, having multiple ways to achieve the same result sounds great but in practice those different approaches can slightly change behavior elsewhere in the system. Because of that, there should be clear 'recommended' and 'standard' ways of doing common tasks documented for users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

R

Rodrigo

Automotive, 101-500 employees

More than a year

4.0
September 2022

easy system integration

Pros

From a technical standpoint, I found it easy to integrate with other systems or build new modules, even adding an IoT stack without difficulty.

Cons

Because each new version effectively forces a major release, you'll end up needing to reimplement parts of your setup from scratch. I've experienced this having a significant effect on my own repository since database changes can't be migrated directly into the newer releases. Typically the upgrade rewrites the entire database schema which means I had to create a large number of custom migration scripts to move our business data forward. Also, the migration steps the tool recommends rarely run smoothly in practice, adding more friction to the process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

STM

San Thida Myo

Information Technology & Services, 1-10 employees

More than a year

5.0
September 2022

Developer-friendly framework

Pros

To me, it feels like the easiest framework for developers that I've worked with.

Cons

I currently have no complaints, it's convenient for us

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

V

Vikum

Apparel & Fashion, 1-10 employees

More than a year

4.0
September 2022

clean interface and efficiency

Pros

In everyday use I find it incredibly easy to work with due to the clean interface, cost-effective plans, broad accessibility and overall efficiency it offers me.

Cons

So far there's nothing I really dislike, the only minor issue I have is that some setup functions take a bit longer to finish.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

V

Varun

Automotive, 11-50 employees

More than a year

5.0
September 2022

Tightly integrated modules

Pros

What I really appreciate is how tightly integrated the modules are, saving me from juggling multiple disconnected applications.

Cons

In my experience the HR and payroll module needs a fair amount of work. I've noticed that setting up incentive payments isn't handled natively, it demands external coding to create any automated, performance-based compensation which is tough. Another frustrating limitation is that leave records aren't editable if an error occurs during the initial Leave Policy Assignment and that mistake is only discovered mid-year, the system won't let you alter an individual's leave policy in the middle of the policy period. That restriction is a real problem for us because employees are constantly shifting between Work From Home, Hybrid and Remote arrangements and each of those setups should be able to have a different leave policy in effect at different times. Overall these constraints make it harder to manage dynamic workforce arrangements without manual workarounds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hari

Computer Software, 101-500 employees

More than a year

4.0
September 2022

feasible tools on flexible framework

Pros

Right away, I notice the usability feels convenient and I find plenty of powerful tools built on the flexible and evolving Frappe framework.

Cons

this product develops a lot, feature set and performance improvements mean it can handle larger customers fairly well, yet I feel the entity model isn't designed greatly enough for big enterprises.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

G

Graeme

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
September 2022

Enjoyable web-based workflow experience

Pros

Using the web interface has been very enjoyable for me, I can instantly see document statuses, move workflows forward and rely on automatic data population across fields.

Cons

Getting the system up and running felt like a pretty steep learning curve for me, there was a lot to do to create and import all the details for the component parts we use and to build our Bills of Materials. That said once everything is set up properly it becomes genuinely easy to work with. One area I still struggle with is using the system to calculate how much of a product can be produced and by which date, as that process isn't feasible and could really use clearer handling. To my mind this is something the developers or the documentation team should look at. The platform's flexibility is a double-edged sword, having multiple ways to achieve the same result sounds great but in practice those different approaches can slightly change behavior elsewhere in the system. Because of that, there should be clear 'recommended' and 'standard' ways of doing common tasks documented for users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

R

Rodrigo

Automotive, 101-500 employees

More than a year

4.0
September 2022

easy system integration

Pros

From a technical standpoint, I found it easy to integrate with other systems or build new modules, even adding an IoT stack without difficulty.

Cons

Because each new version effectively forces a major release, you'll end up needing to reimplement parts of your setup from scratch. I've experienced this having a significant effect on my own repository since database changes can't be migrated directly into the newer releases. Typically the upgrade rewrites the entire database schema which means I had to create a large number of custom migration scripts to move our business data forward. Also, the migration steps the tool recommends rarely run smoothly in practice, adding more friction to the process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

STM

San Thida Myo

Information Technology & Services, 1-10 employees

More than a year

5.0
September 2022

Developer-friendly framework

Pros

To me, it feels like the easiest framework for developers that I've worked with.

Cons

I currently have no complaints, it's convenient for us

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

V

Vikum

Apparel & Fashion, 1-10 employees

More than a year

4.0
September 2022

clean interface and efficiency

Pros

In everyday use I find it incredibly easy to work with due to the clean interface, cost-effective plans, broad accessibility and overall efficiency it offers me.

Cons

So far there's nothing I really dislike, the only minor issue I have is that some setup functions take a bit longer to finish.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

V

Varun

Automotive, 11-50 employees

More than a year

5.0
September 2022

Tightly integrated modules

Pros

What I really appreciate is how tightly integrated the modules are, saving me from juggling multiple disconnected applications.

Cons

In my experience the HR and payroll module needs a fair amount of work. I've noticed that setting up incentive payments isn't handled natively, it demands external coding to create any automated, performance-based compensation which is tough. Another frustrating limitation is that leave records aren't editable if an error occurs during the initial Leave Policy Assignment and that mistake is only discovered mid-year, the system won't let you alter an individual's leave policy in the middle of the policy period. That restriction is a real problem for us because employees are constantly shifting between Work From Home, Hybrid and Remote arrangements and each of those setups should be able to have a different leave policy in effect at different times. Overall these constraints make it harder to manage dynamic workforce arrangements without manual workarounds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hari

Computer Software, 101-500 employees

More than a year

4.0
September 2022

feasible tools on flexible framework

Pros

Right away, I notice the usability feels convenient and I find plenty of powerful tools built on the flexible and evolving Frappe framework.

Cons

this product develops a lot, feature set and performance improvements mean it can handle larger customers fairly well, yet I feel the entity model isn't designed greatly enough for big enterprises.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

G

Gupteshwar

Information Technology & Services, 101-500 employees

More than a year

5.0
September 2022

Simple yet comprehensive experience

Pros

Overall I appreciate how simple yet comprehensive the experience feels and I find that whenever something is missing, customization allows me to extend it to fit my business needs.

Cons

From my perspective several modules are still being enhanced or are under active development, in particular the project management and CRM areas need more maturity.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8