Akhil Suhas
Food & Beverages, 101-500 employees
More than a year
“Thorough documentation, polished interface”
Pros
As it's open source, we found the website's documentation incredibly thorough which let us set things up and fix issues on our own without waiting for support. The interface felt polished and convenient and we were impressed by how quickly we could move around the system.
Cons
There are already many integrations available but we still require additional connectors for our shipping and logistics partners to align operations. I do appreciate that the Frappe Cloud Marketplace exists as a helpful platform and initiative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Devang
Education Management, 101-500 employees
More than a year
“day-one ready with great visuals and support”
Pros
Right away we were able to use the software on day one and the way it visualizes data is genuinely attractive. The documentation is thorough and whenever we've needed help, consultants have been consistently available to support us.
Cons
I can hardly find anything wrong, the only tweak I'd suggest is adding more ready-made, out-of-the-box reports to save time setting them up myself.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Abdulla
Computer Software, 1-10 employees
More than a year
“Complete business cycle management”
Pros
Honestly I've found the platform easy to use, highly customizable and it acts as a single software that lets me manage the complete business cycle.
Cons
Overall I don't see many downsides to the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Murtaza Saifuddin
IT, 11-50 employees
Less than a year
“All the functionalities in one application”
Pros
One of the most significant advantages of this ERP system is its impressive ability to be tailored and customized to meet the specific needs of each organization.
Cons
The documentation could be improved for better optimization and I see that the frappe team, along with active contributors, is continuously working on it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
10
Hisham
IT, 1-10 employees
More than a year
“Easy to Use and effective”
Pros
This software is extremely easy to use, simple to customize, and integrates smoothly with other systems. Also, it supports a wide range of business processes effectively.
Cons
I have not faced any difficulties or problems with this software for the past ten years while using different versions in various businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aninda
IT, 500+ employees
More than a year
“Awesome ERP experience so far!”
Pros
This ERP system has everything I need to run my business, and its features are easy to use. It is also very user-friendly, which allows me to become familiar with it quickly in a short amount of time.
Cons
I think the Inventory Management system needs to be more scalable and should be able to handle millions of stock transactions easily. I believe this is a major area where the company should focus its efforts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Renil
Real Estate, 51-100 employees
More than a year
“The real open-sourced ERP”
Pros
What we love most about ERPNext is its stability as a solid ERP solution. All its modules are readily available and work effectively without needing any customization.
Cons
It does not have a recommended solution for POS hardware which we'd appreciate if added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Govind
IT, 1-10 employees
More than a year
“Best ERP :)”
Pros
I find it practical and that it meets the needs of businesses across different fields, offering me a well-designed user interface and development options.
Cons
I do not have any cons to mention here that would lead me to say I dislike this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
IT, 1-10 employees
More than a year
“The world's easiest ERP to use”
Pros
It is the only ERP I have used that can be deployed easily, with training for users completed in just a few days.
Cons
It lacks strong international support; for example, it does not comply with any Latin American regulations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
3
Functionality
9
Ebenezer
IT, 1-10 employees
More than a year
“The ideal ERP system for new users”
Pros
ERPNext provides me with numerous options for customizing and expanding the software to meet my specific needs. This flexibility allows my business to adjust features or add new ones as I grow and evolve.
Cons
I have noticed that the freedom to customize the software as I wish is becoming more limited in version 13 and later versions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
7
Mathew
IT, 1-10 employees
More than a year
“Unlimited choices for personalized success”
Pros
I believe the success of ERPNext largely stems from how easy it is to use, its flexibility, and the a lot of options it provides. These features allow me to use the system with minimal difficulty and adapt it to my specific needs.
Cons
We would really like to see features that are specifically designed for the construction industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mahesh
Sales Force Automation, 51-100 employees
More than a year
“Most flexible software”
Pros
ERPNext acts as a comprehensive suite that addresses most data structure issues right from the beginning, especially when all modules are implemented at the same time. Plus, the customization options are almost limitless, allowing even non-IT professionals like me to manage some basic adjustments based on business needs. I find that document flow and control are also easy to learn and use, offering the necessary flexibility for each function and making implementation smoother.
Cons
Other than the fact that stock and account ledgers do not provide monthly, quarterly, or yearly reports and do not let me compare with previous periods, I do not have anything negative to say about ERPNext.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Engineering, 500+ employees
More than a year
“Best choice for open source software alternatives”
Pros
The software is highly adaptable and can be customized according to the specific needs of an organization.
Cons
The navigation between screens should be improved so that users can easily return to the main screen while moving to other screens.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
0
Balaji
IT, N/A employees
More than a year
“Impressive UI and consistent updates”
Pros
It is simple to install and functions well right from the start. It provides options for both no-code and full-code (Python) customization, along with UI and dashboard customization. Its default settings and data models effectively cover most common use cases.
Cons
Keeping up with software updates requires me to have detailed knowledge and engage in careful planning. I find that rapid obsolescence is a significant issue if I do not stay current with updates, especially for production systems that handle a large amount of data. I see the potential for third-party data migration tools to assist with software updates. I believe that strengthening the ecosystem to support these third-party offerings would be beneficial. Also, having a versioning system for data models that clearly outlines the changes would greatly aid in data migration between rapidly evolving software versions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anthony
IT, 1-10 employees
Less than a year
“A good ERP system”
Pros
As a truly open-source solution, ERPNext has a fantastic community and I find that the cost of support is quite affordable.
Cons
There is not much to say, really. I had hoped for better support for Singapore accounting, especially regarding CPF and Payroll.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jitesh
Sales Tracking, 11-50 employees
More than a year
“Implementation is a challenge”
Pros
Once I submit an entry, it cannot be edited or deleted, which helps ensure data integrity.
Cons
I find that implementation is challenging, and there is no proper support available for this in the system.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
2
Functionality
6
William
Printing, 1-10 employees
Less than 6 months
“great tool, once properly installed!”
Pros
this software very great once it's properly installed, I really like it!!
Cons
Getting it installed was a real struggle for me but once it's finally set up it works reliably
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sonal
Not Specified, 11-50 employees
More than a year
“Clean interface with prompt support”
Pros
I find the system very easy to use, with a clean interface and forms that are clear and almost self-explanatory. Their support team replies promptly to problems and consistently sees them through to a proper resolution.
Cons
I don't have major complaints overall though I'm disappointed the HR module was split into a separate offering.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Asim
Information Technology & Services, 101-500 employees
More than a year
“scalable system”
Pros
What I like is how simple it is to use, new hires don't need much training and I appreciate that it scales easily.
Cons
The project module could be improved because I want to dynamically allocate and deallocate team members and manage scheduling more effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ariel Salvador
Computer Software, 11-50 employees
Less than 6 months
“Quick deployment with great framework”
Pros
I find this tool contains all the key advantages, it can be deployed quickly, it allows connections to multiple other pieces of software and services and the framework itself is excellent and very great.
Cons
Regional versions feel harder to configure than expected and I would prefer if all country-specific services, such as electronic invoicing and banking integrations, were built directly into the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10