ERPNext Reviews
Total 316 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars5%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Laxman
Computer Software, 1-10 employees
More than a year
“Fully open source with easy communication
Pros
As someone who values FOSS, I love that this tool is truly fully open source and I appreciate how it simplifies communication tracking between our team and clients which used to be a major tough point for us.
Cons
With FOSS solutions it's normal to find more support-related issues and there's no guaranteed timeframe for when my issues will be addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Raffael M.
Small-Business, 11-50 employees
“Great workflows, spreadsheet-free operations
Pros
In daily use, I've noticed the platform follows international best practices and provides great workflows for tasks like invoicing, receivables and returns and I find it impressive that our organization now runs without relying on spreadsheets at all.
Cons
Because it's an international IT system some local features for your country may still be missing. I can see it's very well tailored to Indian requirements but if I were using it from Germany I would miss certain options that would make daily work easier. Even so, I think it's worthwhile and it keeps improving steadily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jude O.
Small-Business, 11-50 employees
“productive system
Pros
To my surprise, it was quite easy to learn and operate and I saw my team get comfortable and productive with this enterprise-scale system in about seventy days.
Cons
I wouldn't call it a real issue. Updating the self-hosted installation can be tricky and occasionally time-consuming but we view those growing points as part of learning and improving our setup and skills.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Riyad N.
Small-Business, 11-50 employees
“Impressive framework and automation
Pros
From what I've seen, the framework, workflow design and the way automation and notifications are handled are genuinely impressive and I rely on them heavily.
Cons
That said the agriculture module isn't fully developed yet and I was hoping for a more complete system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mohamed
Information Technology & Services, 11-50 employees
More than a year
“Stable app with frequent updates
Pros
I really appreciate the strong stability of the app, along with frequent updates and consistent bug fixes which give me confidence in using it long term.
Cons
every module feels lacking in business-related features compared to other software I've used.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Mohamed
Information Technology & Services, 11-50 employees
More than a year
“Stable app with frequent updates
Pros
I really appreciate the strong stability of the app, along with frequent updates and consistent bug fixes which give me confidence in using it long term.
Cons
every module feels lacking in business-related features compared to other software I've used.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Robin
Information Technology & Services, 1-10 employees
More than a year
“Customizable all-in-one platform
Pros
What I love is how customizable it is, I see so much potential and it really keeps everything I need in one place.
Cons
Can't find any downsides to me there are no cons at all and I truly have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Information Technology & Services, 1-10 employees
More than a year
“Customizable all-in-one platform
Pros
What I love is how customizable it is, I see so much potential and it really keeps everything I need in one place.
Cons
Can't find any downsides to me there are no cons at all and I truly have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khushal
Computer Software, 11-50 employees
More than a year
“Highly configurable with flexible metadata
Pros
I find it to be one of the most configurable products I've used, with much of that flexibility driven by metadata.
Cons
In my experience scalability issues still need attention and should be addressed to some extent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sammish
Food Production, 101-500 employees
More than a year
“Free and easy web access
Pros
it's free, very feasible to use and deploy and I can access it directly from the web without hassle.
Cons
there's plenty of opportunity to improve it, for example, adding contribution mechanisms and better support for custom apps would make it more powerful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Khushal
Computer Software, 11-50 employees
More than a year
“Highly configurable with flexible metadata
Pros
I find it to be one of the most configurable products I've used, with much of that flexibility driven by metadata.
Cons
In my experience scalability issues still need attention and should be addressed to some extent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sammish
Food Production, 101-500 employees
More than a year
“Free and easy web access
Pros
it's free, very feasible to use and deploy and I can access it directly from the web without hassle.
Cons
there's plenty of opportunity to improve it, for example, adding contribution mechanisms and better support for custom apps would make it more powerful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mudssar
Consumer Electronics, 500+ employees
More than a year
“Tailored open source with polished interface
Pros
What stands out to me is that it's open source and nearly every feature can be tailored to our needs and I find the development documentation great and complete while enjoying the ease of use, remote access, simple installation and polished graphics and GUI.
Cons
Not all modules come pre-built so putting together and integrating missing parts with other modules can be really complex and time-consuming. Even though documentation exists, I still needed a dedicated developer to deploy and customize the system and I felt the control over transactions, like approvals, was limited.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Mudssar
Consumer Electronics, 500+ employees
More than a year
“Tailored open source with polished interface
Pros
What stands out to me is that it's open source and nearly every feature can be tailored to our needs and I find the development documentation great and complete while enjoying the ease of use, remote access, simple installation and polished graphics and GUI.
Cons
Not all modules come pre-built so putting together and integrating missing parts with other modules can be really complex and time-consuming. Even though documentation exists, I still needed a dedicated developer to deploy and customize the system and I felt the control over transactions, like approvals, was limited.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Gurdeep
Automotive, 101-500 employees
More than a year
“User-friendly, cloud-hosted, budget-friendly tool
Pros
In day-to-day use, I found it easy to set up and very user-friendly and since it's cloud-hosted I can access it from anywhere while benefiting from its budget-friendly pricing and excellent support.
Cons
My main issue is that it doesn't offer complete customization, it's not fully adjustable to every specific need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Gurdeep
Automotive, 101-500 employees
More than a year
“User-friendly, cloud-hosted, budget-friendly tool
Pros
In day-to-day use, I found it easy to set up and very user-friendly and since it's cloud-hosted I can access it from anywhere while benefiting from its budget-friendly pricing and excellent support.
Cons
My main issue is that it doesn't offer complete customization, it's not fully adjustable to every specific need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Moses
Information Technology & Services, 11-50 employees
More than a year
“Feature-rich yet simple navigation
Pros
To my surprise, I've been impressed by how feature-rich it is while remaining simple to navigate and I feel that anyone willing to spend a little time can learn it quickly.
Cons
In my experience the manufacturing chapter in the manual needs much more detail especially about workflows for producing items in bulk.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Moses
Information Technology & Services, 11-50 employees
More than a year
“Feature-rich yet simple navigation
Pros
To my surprise, I've been impressed by how feature-rich it is while remaining simple to navigate and I feel that anyone willing to spend a little time can learn it quickly.
Cons
In my experience the manufacturing chapter in the manual needs much more detail especially about workflows for producing items in bulk.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tom
Information Technology & Services, 1-10 employees
More than a year
“Easy integrations
Pros
When it comes to integrations, I find they are simple and very easy to manage.
Cons
Reports are poor. I think they need to improve reporting especially within the Education module.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Tom
Information Technology & Services, 1-10 employees
More than a year
“Easy integrations
Pros
When it comes to integrations, I find they are simple and very easy to manage.
Cons
Reports are poor. I think they need to improve reporting especially within the Education module.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7