ERPNext Reviews

“Workflow simplifies company processes

Pros

this tool includes nearly everything a company could want and I'm especially fond of the Workflow feature because it removes paper and keeps processes smooth within the platform.

Cons

I had to struggle with vendor support because most providers seemed to have little or only basic familiarity with the tool and I ended up having to walk them through things since even grasping the basic business logic was difficult for them. There also aren't many developers who are fluent in the required programming languages and the ones who are technically strong often lack great understanding of business processes.

“Basic IT system with limitations

Pros

Overall the interface feels convenient and easy for me to use and as an administrator I can manage permissions, control data access and scale it easily without extensive training.

Cons

it's more of a basic, 'vanilla' style IT system geared toward smaller businesses. I've noticed some limitations especially around accounting and reporting features. Occasionally we've also run into issues with data accuracy which has caused problems for our team.

“User-friendly software for project tracking

Pros

This software is easy to use and includes customizable features that make tracking projects and managing sales much easier. It also has ERP capabilities, among other useful functions, which adds to its versatility.

Cons

We are very happy with the software so far because it is fulfilling its role for our business.

“Essential tool for complex manufacturing

Pros

For complex manufacturing workflows, I find this tool extremely useful since it handles prerequisites, subitems and flexible component pricing in a way that suits my needs.

Cons

Setting up and customizing it has been the hardest part for me, once that's done, using the software runs very smoothly. I wish it offered ready-made templates or configurations aligned with common business structures so I wouldn't have to build everything from scratch.

“Customizable and Free

Pros

ERPNext is a highly professional ERP system that combines several essential tools for managing a company's accounting needs. It offers numerous modules and integrations, catering to various businesses from small to large scale. One of its biggest advantages is its open-source nature, meaning it is free to use and can be hosted on your own server or in the cloud at no cost. Once you understand its interface, it is highly customizable, and if you face any issues, the community forum provides helpful solutions.

Cons

It has its advantages, but it also has a few downsides. The main issue is that you need to have strong knowledge of Linux to install it on a server. Although they offer hosting plans, the integration with e-commerce platforms has some problems, requiring adjustments and code modifications to work well in South America.

“One of the best!

Pros

This system is flexible, can easily grow with my needs, is strong, budget-friendly and provides many choices for customization.

Cons

The HR and Payroll features need some flexibility and further development.

“Open source customization advantage

Pros

What stands out to me is that Frappes it Next is open source, allowing me to customize it freely while easily managing database backups and migrations.

Cons

We deployed it on-premises but it suddenly stopped with 404 errors and there wasn't a clear fix, we ended up having to restart the server to get it working again.

“Adaptable software

Pros

It is particularly beneficial for my real estate business because it helps me manage property portfolios, track rental income, handle maintenance requests for properties, and monitor occupancy rates. Also, it enables me to manage relationships with contractors, suppliers and service providers.

Cons

The number of integrations available may be fewer than what I see in some other ERP solutions. Also, making important customizations might require technical skills on my part.

“Problematic installation

Pros

So far I haven't found anything I like because the installation process has been a complete disaster for me.

Cons

The installation is a complete disaster and prevents me from giving a more detailed assessment

“ERPNext as a game-changer for key tasks

Pros

The software's user-friendly interface, engaging design, and thorough documentation make it a highly valuable tool for me.

Cons

I need an external server and using a paid interface for an online server can make it a little harder for me to work with.

“strong HRM performance

Pros

I'm using the human resources module at our institution and I find it performs exceptionally well with all the features I expect from a modern HRM system.

Cons

Even though we've rolled this tool out across our institution, I haven't explored every module it provides yet so I don't have any strong criticisms to offer about the software as a whole. Until we use more components, it's hard to point out dislikes or limitations.

“Python-Based ERP

Pros

What worked best for us was that the application is based on Python, which really saves us a lot of time and effort. It offers many options like accounting, asset management, CRM, HRM, payroll, project management, purchasing, sales management, warehouse management, and even a website feature. All these options allow us to divide our work efficiently, making our tasks and processes much simpler.

Cons

The only downside is that it is based on Python, which may not work well for other companies. Also, the customer support is not very good, and the server frequently crashes.

“Automated resource management excellence

Pros

In daily operations I'm finding it excellent for managing resources, coordinating activities and planning thanks to the level of automation it provides me.

Cons

haven't come across any disadvantages as the software saves our team a considerable amount of time.

“WHY ERPNext? Because its the best!

Pros

ERPNext is very useful for managing organizational resources and planning activities, as it automates these processes effectively. This really streamlines our workflow.

Cons

So far, the software has no disadvantages, as it saves us a lot of time.

“Accurate accounting made simple

Pros

What I appreciate most is the accuracy in recording transactions, it helps me and my team simplify bookkeeping and overall accounting tasks.

Cons

So far I can't say anything against this software because it has worked very well for us since installation, only one thing bothers me, when we have a question and reach out, the response time tends to lag a bit and that is something they should fix.

“Best ERP out there

Pros

This system is offered at a reasonable price, which makes it accessible for me. It is also highly customizable, allowing me to tailor it to my specific needs. Plus, I find that it is not too difficult to learn, making it user-friendly for someone like me who is new to it.

Cons

I believe that there could be improvements in the manufacturing and analytics areas.

“A visually appealing app for managing business

Pros

It is highly flexible and customizable, and I appreciate the user-friendly administration options they offer. Once I become familiar with it, I find that deployment is also very easy.

Cons

As the database grows and multiple users request information at the same time, I notice that performance can decrease, which makes generating reports very slow. It struggles to meet the demands I experience in larger companies.

“Fully customizable IT solution

Pros

Personally, I'm really impressed with this IT software and I find it very good and fully customizable for my requirements.

Cons

I don't have anything to mention.

“Enjoyable web-based workflow experience

Pros

Using the web interface has been very enjoyable for me, I can instantly see document statuses, move workflows forward and rely on automatic data population across fields.

Cons

Getting the system up and running felt like a pretty steep learning curve for me, there was a lot to do to create and import all the details for the component parts we use and to build our Bills of Materials. That said once everything is set up properly it becomes genuinely easy to work with. One area I still struggle with is using the system to calculate how much of a product can be produced and by which date, as that process isn't feasible and could really use clearer handling. To my mind this is something the developers or the documentation team should look at. The platform's flexibility is a double-edged sword, having multiple ways to achieve the same result sounds great but in practice those different approaches can slightly change behavior elsewhere in the system. Because of that, there should be clear 'recommended' and 'standard' ways of doing common tasks documented for users.

“easy system integration

Pros

From a technical standpoint, I found it easy to integrate with other systems or build new modules, even adding an IoT stack without difficulty.

Cons

Because each new version effectively forces a major release, you'll end up needing to reimplement parts of your setup from scratch. I've experienced this having a significant effect on my own repository since database changes can't be migrated directly into the newer releases. Typically the upgrade rewrites the entire database schema which means I had to create a large number of custom migration scripts to move our business data forward. Also, the migration steps the tool recommends rarely run smoothly in practice, adding more friction to the process.

“Developer-friendly framework

Pros

To me, it feels like the easiest framework for developers that I've worked with.

Cons

I currently have no complaints, it's convenient for us

“clean interface and efficiency

Pros

In everyday use I find it incredibly easy to work with due to the clean interface, cost-effective plans, broad accessibility and overall efficiency it offers me.

Cons

So far there's nothing I really dislike, the only minor issue I have is that some setup functions take a bit longer to finish.

“Tightly integrated modules

Pros

What I really appreciate is how tightly integrated the modules are, saving me from juggling multiple disconnected applications.

Cons

In my experience the HR and payroll module needs a fair amount of work. I've noticed that setting up incentive payments isn't handled natively, it demands external coding to create any automated, performance-based compensation which is tough. Another frustrating limitation is that leave records aren't editable if an error occurs during the initial Leave Policy Assignment and that mistake is only discovered mid-year, the system won't let you alter an individual's leave policy in the middle of the policy period. That restriction is a real problem for us because employees are constantly shifting between Work From Home, Hybrid and Remote arrangements and each of those setups should be able to have a different leave policy in effect at different times. Overall these constraints make it harder to manage dynamic workforce arrangements without manual workarounds.

“feasible tools on flexible framework

Pros

Right away, I notice the usability feels convenient and I find plenty of powerful tools built on the flexible and evolving Frappe framework.

Cons

this product develops a lot, feature set and performance improvements mean it can handle larger customers fairly well, yet I feel the entity model isn't designed greatly enough for big enterprises.

“Simple yet comprehensive experience

Pros

Overall I appreciate how simple yet comprehensive the experience feels and I find that whenever something is missing, customization allows me to extend it to fit my business needs.

Cons

From my perspective several modules are still being enhanced or are under active development, in particular the project management and CRM areas need more maturity.

“minor support issues

Pros

Over time, I've noticed this software keeps improving across nearly every dimension, except when it comes to customer support. It used to take less time to report bugs and have them fixed in the past which was frustrating. Still, I'm happy with it overall because it delivers what I need at the end and comes at a fair price.

Cons

Personally, I think customer service is the weakest element of this product. Also, the pricing is attractive for a small team but costs climb and can exceed some rival offerings once the number of users grows which is disappointing.

“Fast, stable and easy to use tool

Pros

the app is really easy to use, fast and stable and I can quickly find everything I need inside it.

Cons

the Windows version needs more improvement and handling user permissions is awkward, it's not easy to use.

“Form formatting and support delays

Pros

With a single subscription, I have access to all the modules my business needs and I appreciate being able to add users freely without extra costs, while rarely experiencing any downtime.

Cons

I've noticed there are still unresolved formatting problems in forms such as sales invoices and sometimes tech support is slow to respond, I also wish there were real-time help available because occasional delays leave me waiting.

“Efficient data collection and organization

Pros

After some practice I've found the software very simple to tailor and I can collect and organize data efficiently in very little time.

Cons

some of the standards are inconsistent and that inconsistency can make using the product frustrating for me at times.

“easy navigation for new users

Pros

Even for new joiners, I find the system simple and easy to navigate, making it simple to pick up quickly.

Cons

However I find the finance module quite inconvenient and not very compatible with our existing data. We have six years' worth of dated records and I'm not sure how to migrate or transfer that information, that's been a major issue for us.

“Extremely fast and effortless

Pros

In day-to-day use, I find it extremely fast, easy to implement and effortless to work with.

Cons

That said I find the out-of-the-box experience great but customization isn't very convenient.

“Flexible setup with easy reporting

Pros

Getting everything up and running didn't take long for me and I found the system flexible, with report creation and detailed list views being easy to manage.

Cons

The Project Management app feels awkward to use and it doesn't support handling emails within the application. I also found there are no up-to-date installation scripts for newer app releases which made upgrades harder. After restoring, I couldn't change the company abbreviation because it's locked.

“user-friendly open source customization

Pros

What stands out to me is how user-friendly it feels, allowing me to customize things on the fly while benefiting from its fully open-source nature.

Cons

On my VPS the installation was a real headache and I spent a lot of time trying to get it working. Building custom apps isn't easy, I feel like you need to be fluent in several programming languages and databases and there aren't nearly enough clear, well-written how-to guides in English to help.

“Open source commercial alternative

Pros

Because it's open source, I find it delivers nearly everything expected from a commercial product like Dynamics NAV, while remaining easy for me to deploy, maintain and customize using open technologies.

Cons

I do think the documentation could use improvement although it has improved considerably since the project began and I'm encouraged that the team is steadily updating and expanding the docs to close the remaining gaps.

“Comprehensive open source capabilities

Pros

Overall I feel the application includes all the capabilities I'd expect from a great IT system and I especially value that it's open source.

Cons

What bothers me most about the software is the initial setup can be somewhat tough, getting it running felt like a bit of a hassle at the beginning. I also wish the support subscription were priced more affordably, because a cheaper support plan would have made things easier for me.

“quick quotation creation

Pros

What I love most is how quickly I can create customer quotations and I appreciate the polished, professional look of the documents we send out.

Cons

Because my company is very small, I often feel the software is oversized for what we actually need, I wish they offered a lighter, lower-cost version that would suit us better. With the new pricing changes, I'll probably have to look for a more affordable alternative down the road. Right now, given how our economy is strained after the pandemic and the needless war, I have to cut costs everywhere just for our business to stay afloat.

“Easy to use, highly customizable tool

Pros

In my experience it's been very easy to use and I find the customization options exceptionally strong.

Cons

Honestly it didn't take me long to learn or get work done with it.

“Severe bugs and pull request delays

Pros

Being able to tailor forms has always been important to me and while the process could be more convenient, I like that I can make changes without writing any code.

Cons

Problems with bugs. Because it's open source some of the code isn't written to a high standard. On top of that, pull request handling is poorly managed. I submitted multiple fixes for bugs, only to have them sit idle for weeks and eventually be closed by an automated system after a month or two, with almost no feedback from the product team. A number of these defects are severe especially in the payroll area and a bunch of smaller, obvious problems carry over between major releases without ever getting fixed.

“Genuine open source business platform

Pros

What truly appealed to me is that it's genuinely open source with no hidden fees, allowing our team to adopt a full business management platform without inflating ongoing operating expenses.

Cons

I've noticed that, depending on how my team's workflows are set up and how quickly people learn, getting everyone to adopt it can be a slow process.

“tailored forms and invoices

Pros

I really value the ability to modify forms and personalize purchase orders and invoices and if I can imagine a requirement, I usually find I can build it with enough time and learning which is impressive for the price.

Cons

Occasionally I struggle to figure out how to reach a specific feature or how to tweak a form and I suspect that's more of a user learning curve than a flaw in the software itself though it can be a bit frustrating at times.

“Thorough documentation, polished interface

Pros

As it's open source, we found the website's documentation incredibly thorough which let us set things up and fix issues on our own without waiting for support. The interface felt polished and convenient and we were impressed by how quickly we could move around the system.

Cons

There are already many integrations available but we still require additional connectors for our shipping and logistics partners to align operations. I do appreciate that the Frappe Cloud Marketplace exists as a helpful platform and initiative.

“day-one ready with great visuals and support

Pros

Right away we were able to use the software on day one and the way it visualizes data is genuinely attractive. The documentation is thorough and whenever we've needed help, consultants have been consistently available to support us.

Cons

I can hardly find anything wrong, the only tweak I'd suggest is adding more ready-made, out-of-the-box reports to save time setting them up myself.

“Complete business cycle management

Pros

Honestly I've found the platform easy to use, highly customizable and it acts as a single software that lets me manage the complete business cycle.

Cons

Overall I don't see many downsides to the software.

“All the functionalities in one application

Pros

One of the most significant advantages of this ERP system is its impressive ability to be tailored and customized to meet the specific needs of each organization.

Cons

The documentation could be improved for better optimization and I see that the frappe team, along with active contributors, is continuously working on it.

“Easy to Use and effective

Pros

This software is extremely easy to use, simple to customize, and integrates smoothly with other systems. Also, it supports a wide range of business processes effectively.

Cons

I have not faced any difficulties or problems with this software for the past ten years while using different versions in various businesses.

“Awesome ERP experience so far!

Pros

This ERP system has everything I need to run my business, and its features are easy to use. It is also very user-friendly, which allows me to become familiar with it quickly in a short amount of time.

Cons

I think the Inventory Management system needs to be more scalable and should be able to handle millions of stock transactions easily. I believe this is a major area where the company should focus its efforts.

“The real open-sourced ERP

Pros

What we love most about ERPNext is its stability as a solid ERP solution. All its modules are readily available and work effectively without needing any customization.

Cons

It does not have a recommended solution for POS hardware which we'd appreciate if added.

“Best ERP :)

Pros

I find it practical and that it meets the needs of businesses across different fields, offering me a well-designed user interface and development options.

Cons

I do not have any cons to mention here that would lead me to say I dislike this software.

“The world's easiest ERP to use

Pros

It is the only ERP I have used that can be deployed easily, with training for users completed in just a few days.

Cons

It lacks strong international support; for example, it does not comply with any Latin American regulations.

“The ideal ERP system for new users

Pros

ERPNext provides me with numerous options for customizing and expanding the software to meet my specific needs. This flexibility allows my business to adjust features or add new ones as I grow and evolve.

Cons

I have noticed that the freedom to customize the software as I wish is becoming more limited in version 13 and later versions.