ERPNext Reviews
Total 316 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars5%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Amjid A.
Mid-Market, 500+ employees
“Workflow simplifies company processes
Pros
this tool includes nearly everything a company could want and I'm especially fond of the Workflow feature because it removes paper and keeps processes smooth within the platform.
Cons
I had to struggle with vendor support because most providers seemed to have little or only basic familiarity with the tool and I ended up having to walk them through things since even grasping the basic business logic was difficult for them. There also aren't many developers who are fluent in the required programming languages and the ones who are technically strong often lack great understanding of business processes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Amjid A.
Mid-Market, 500+ employees
“Workflow simplifies company processes
Pros
this tool includes nearly everything a company could want and I'm especially fond of the Workflow feature because it removes paper and keeps processes smooth within the platform.
Cons
I had to struggle with vendor support because most providers seemed to have little or only basic familiarity with the tool and I ended up having to walk them through things since even grasping the basic business logic was difficult for them. There also aren't many developers who are fluent in the required programming languages and the ones who are technically strong often lack great understanding of business processes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Basic IT system with limitations
Pros
Overall the interface feels convenient and easy for me to use and as an administrator I can manage permissions, control data access and scale it easily without extensive training.
Cons
it's more of a basic, 'vanilla' style IT system geared toward smaller businesses. I've noticed some limitations especially around accounting and reporting features. Occasionally we've also run into issues with data accuracy which has caused problems for our team.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Anonymous
Small-Business, 11-50 employees
“Basic IT system with limitations
Pros
Overall the interface feels convenient and easy for me to use and as an administrator I can manage permissions, control data access and scale it easily without extensive training.
Cons
it's more of a basic, 'vanilla' style IT system geared toward smaller businesses. I've noticed some limitations especially around accounting and reporting features. Occasionally we've also run into issues with data accuracy which has caused problems for our team.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Doreen
Environmental Services, 101-500 employees
More than a year
“User-friendly software for project tracking
Pros
This software is easy to use and includes customizable features that make tracking projects and managing sales much easier. It also has ERP capabilities, among other useful functions, which adds to its versatility.
Cons
We are very happy with the software so far because it is fulfilling its role for our business.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Anthony D.
Small-Business, 11-50 employees
“Essential tool for complex manufacturing
Pros
For complex manufacturing workflows, I find this tool extremely useful since it handles prerequisites, subitems and flexible component pricing in a way that suits my needs.
Cons
Setting up and customizing it has been the hardest part for me, once that's done, using the software runs very smoothly. I wish it offered ready-made templates or configurations aligned with common business structures so I wouldn't have to build everything from scratch.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anthony D.
Small-Business, 11-50 employees
“Essential tool for complex manufacturing
Pros
For complex manufacturing workflows, I find this tool extremely useful since it handles prerequisites, subitems and flexible component pricing in a way that suits my needs.
Cons
Setting up and customizing it has been the hardest part for me, once that's done, using the software runs very smoothly. I wish it offered ready-made templates or configurations aligned with common business structures so I wouldn't have to build everything from scratch.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marco
Retail, 11-50 employees
More than a year
“Customizable and Free
Pros
ERPNext is a highly professional ERP system that combines several essential tools for managing a company's accounting needs. It offers numerous modules and integrations, catering to various businesses from small to large scale. One of its biggest advantages is its open-source nature, meaning it is free to use and can be hosted on your own server or in the cloud at no cost. Once you understand its interface, it is highly customizable, and if you face any issues, the community forum provides helpful solutions.
Cons
It has its advantages, but it also has a few downsides. The main issue is that you need to have strong knowledge of Linux to install it on a server. Although they offer hosting plans, the integration with e-commerce platforms has some problems, requiring adjustments and code modifications to work well in South America.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“One of the best!
Pros
This system is flexible, can easily grow with my needs, is strong, budget-friendly and provides many choices for customization.
Cons
The HR and Payroll features need some flexibility and further development.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria I.
Mid-Market, 500+ employees
“Open source customization advantage
Pros
What stands out to me is that Frappes it Next is open source, allowing me to customize it freely while easily managing database backups and migrations.
Cons
We deployed it on-premises but it suddenly stopped with 404 errors and there wasn't a clear fix, we ended up having to restart the server to get it working again.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Maria I.
Mid-Market, 500+ employees
“Open source customization advantage
Pros
What stands out to me is that Frappes it Next is open source, allowing me to customize it freely while easily managing database backups and migrations.
Cons
We deployed it on-premises but it suddenly stopped with 404 errors and there wasn't a clear fix, we ended up having to restart the server to get it working again.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Harsha
Real Estate, 11-50 employees
Less than 6 months
“Adaptable software
Pros
It is particularly beneficial for my real estate business because it helps me manage property portfolios, track rental income, handle maintenance requests for properties, and monitor occupancy rates. Also, it enables me to manage relationships with contractors, suppliers and service providers.
Cons
The number of integrations available may be fewer than what I see in some other ERP solutions. Also, making important customizations might require technical skills on my part.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Klaus
Retail, 1-10 employees
Free Trial
“Problematic installation
Pros
So far I haven't found anything I like because the installation process has been a complete disaster for me.
Cons
The installation is a complete disaster and prevents me from giving a more detailed assessment
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Klaus
Retail, 1-10 employees
Free Trial
“Problematic installation
Pros
So far I haven't found anything I like because the installation process has been a complete disaster for me.
Cons
The installation is a complete disaster and prevents me from giving a more detailed assessment
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Cyrus
Commercial Real Estate, 51-100 employees
More than a year
“ERPNext as a game-changer for key tasks
Pros
The software's user-friendly interface, engaging design, and thorough documentation make it a highly valuable tool for me.
Cons
I need an external server and using a paid interface for an online server can make it a little harder for me to work with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Kwabena A. B.
Mid-Market, 500+ employees
“strong HRM performance
Pros
I'm using the human resources module at our institution and I find it performs exceptionally well with all the features I expect from a modern HRM system.
Cons
Even though we've rolled this tool out across our institution, I haven't explored every module it provides yet so I don't have any strong criticisms to offer about the software as a whole. Until we use more components, it's hard to point out dislikes or limitations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kwabena A. B.
Mid-Market, 500+ employees
“strong HRM performance
Pros
I'm using the human resources module at our institution and I find it performs exceptionally well with all the features I expect from a modern HRM system.
Cons
Even though we've rolled this tool out across our institution, I haven't explored every module it provides yet so I don't have any strong criticisms to offer about the software as a whole. Until we use more components, it's hard to point out dislikes or limitations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sayed
Real Estate, 51-100 employees
More than a year
“Python-Based ERP
Pros
What worked best for us was that the application is based on Python, which really saves us a lot of time and effort. It offers many options like accounting, asset management, CRM, HRM, payroll, project management, purchasing, sales management, warehouse management, and even a website feature. All these options allow us to divide our work efficiently, making our tasks and processes much simpler.
Cons
The only downside is that it is based on Python, which may not work well for other companies. Also, the customer support is not very good, and the server frequently crashes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
Furb
Apparel & Fashion, 11-50 employees
More than a year
“Automated resource management excellence
Pros
In daily operations I'm finding it excellent for managing resources, coordinating activities and planning thanks to the level of automation it provides me.
Cons
haven't come across any disadvantages as the software saves our team a considerable amount of time.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
10
Furb
Apparel & Fashion, 11-50 employees
More than a year
“Automated resource management excellence
Pros
In daily operations I'm finding it excellent for managing resources, coordinating activities and planning thanks to the level of automation it provides me.
Cons
haven't come across any disadvantages as the software saves our team a considerable amount of time.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
10