ERPNext Reviews
Total 316 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars5%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
KVE ANAND
Food Production, 11-50 employees
More than a year
“convenient modules and automation
Pros
the modules are very feasible to navigate and packed with useful features and once deployed I can roll them out quickly while benefiting from API support and built-in auto email functionality for MSME needs.
Cons
the documentation is poor, there are only a few service partners available, deployments feel difficult and when I raised critical problems the Vore team did not respond.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Naoufel M.
Small-Business, 11-50 employees
“Easy license-free reporting
Pros
While using this license-free tool, I find it very easy to work with since I can add custom fields, build reports, create forms, load data smoothly, perform bulk updates across doctypes and import data or run reports without hassle.
Cons
There are times when I find the documentation is present but incomplete, in several areas the technical explanations are insufficient or missing so learning deeper technical details is difficult and documentation for rare use-cases is often unavailable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“Complete modules for businesses
Pros
In my view, it offers a complete set of modules that work well for businesses of all sizes and I find it especially helpful for SMEs.
Cons
the documentation needs to be far more comprehensive and kept consistently up to date, additionally, the underlying framework requires clear, thorough documentation so I can actually understand how to extend and customize the platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
KVE ANAND
Food Production, 11-50 employees
More than a year
“convenient modules and automation
Pros
the modules are very feasible to navigate and packed with useful features and once deployed I can roll them out quickly while benefiting from API support and built-in auto email functionality for MSME needs.
Cons
the documentation is poor, there are only a few service partners available, deployments feel difficult and when I raised critical problems the Vore team did not respond.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Naoufel M.
Small-Business, 11-50 employees
“Easy license-free reporting
Pros
While using this license-free tool, I find it very easy to work with since I can add custom fields, build reports, create forms, load data smoothly, perform bulk updates across doctypes and import data or run reports without hassle.
Cons
There are times when I find the documentation is present but incomplete, in several areas the technical explanations are insufficient or missing so learning deeper technical details is difficult and documentation for rare use-cases is often unavailable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Enterprise, 500+ employees
“Complete modules for businesses
Pros
In my view, it offers a complete set of modules that work well for businesses of all sizes and I find it especially helpful for SMEs.
Cons
the documentation needs to be far more comprehensive and kept consistently up to date, additionally, the underlying framework requires clear, thorough documentation so I can actually understand how to extend and customize the platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Hari M.
Small-Business, 11-50 employees
“Consistent implementation
Pros
What stands out to me is the simple and consistent implementation combined with plenty of framework-level features and I appreciate that the team is passionate, listens to feedback and keeps improving the product.
Cons
From what I've seen, there are some poor implementations but that's not a fault of the product itself, often it's because the tool wasn't the right fit for the requirement or because it was implemented poorly. So I don't view those cases as problems with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hari M.
Small-Business, 11-50 employees
“Consistent implementation
Pros
What stands out to me is the simple and consistent implementation combined with plenty of framework-level features and I appreciate that the team is passionate, listens to feedback and keeps improving the product.
Cons
From what I've seen, there are some poor implementations but that's not a fault of the product itself, often it's because the tool wasn't the right fit for the requirement or because it was implemented poorly. So I don't view those cases as problems with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Wolfram S.
Small-Business, 11-50 employees
“Fast online operation
Pros
When using it fully online, I've found it incredibly fast and although the minimalist layout felt intimidating at first, I realized it's designed to keep things simple and efficient rather than visually busy.
Cons
I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wolfram S.
Small-Business, 11-50 employees
“Fast online operation
Pros
When using it fully online, I've found it incredibly fast and although the minimalist layout felt intimidating at first, I realized it's designed to keep things simple and efficient rather than visually busy.
Cons
I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Powerful and affordable IT solution
Pros
Overall I find this to be a very powerful IT solution that remains affordable for businesses of any size.
Cons
My only issue is there's a lack of timely support responses in the community discussion area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Powerful and affordable IT solution
Pros
Overall I find this to be a very powerful IT solution that remains affordable for businesses of any size.
Cons
My only issue is there's a lack of timely support responses in the community discussion area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Javier L.
Small-Business, 11-50 employees
“Open source with active community
Pros
What I appreciate most is the open-source philosophy, the thoughtful design and the active community and I value having lifetime upgrades with genuine open-source access instead of an open-core approach.
Cons
developer documentation is quite lacking and incomplete. There are many features where you have to dig into the source code to figure out how to use them instead of finding clear instructions in the docs. I also feel there's limited support for extending the core modules.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 500+ employees
“strong customization system
Pros
the customization system clearly stands out as one of the strongest aspects of the entire platform.
Cons
I find the support system hard to operate and not very user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Javier L.
Small-Business, 11-50 employees
“Open source with active community
Pros
What I appreciate most is the open-source philosophy, the thoughtful design and the active community and I value having lifetime upgrades with genuine open-source access instead of an open-core approach.
Cons
developer documentation is quite lacking and incomplete. There are many features where you have to dig into the source code to figure out how to use them instead of finding clear instructions in the docs. I also feel there's limited support for extending the core modules.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 500+ employees
“strong customization system
Pros
the customization system clearly stands out as one of the strongest aspects of the entire platform.
Cons
I find the support system hard to operate and not very user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Laxman
Computer Software, 1-10 employees
More than a year
“Fully open source with easy communication
Pros
As someone who values FOSS, I love that this tool is truly fully open source and I appreciate how it simplifies communication tracking between our team and clients which used to be a major tough point for us.
Cons
With FOSS solutions it's normal to find more support-related issues and there's no guaranteed timeframe for when my issues will be addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Raffael M.
Small-Business, 11-50 employees
“Great workflows, spreadsheet-free operations
Pros
In daily use, I've noticed the platform follows international best practices and provides great workflows for tasks like invoicing, receivables and returns and I find it impressive that our organization now runs without relying on spreadsheets at all.
Cons
Because it's an international IT system some local features for your country may still be missing. I can see it's very well tailored to Indian requirements but if I were using it from Germany I would miss certain options that would make daily work easier. Even so, I think it's worthwhile and it keeps improving steadily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jude O.
Small-Business, 11-50 employees
“productive system
Pros
To my surprise, it was quite easy to learn and operate and I saw my team get comfortable and productive with this enterprise-scale system in about seventy days.
Cons
I wouldn't call it a real issue. Updating the self-hosted installation can be tricky and occasionally time-consuming but we view those growing points as part of learning and improving our setup and skills.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Riyad N.
Small-Business, 11-50 employees
“Impressive framework and automation
Pros
From what I've seen, the framework, workflow design and the way automation and notifications are handled are genuinely impressive and I rely on them heavily.
Cons
That said the agriculture module isn't fully developed yet and I was hoping for a more complete system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8