Total 316 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

5%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
October 2021

Smooth module integration

Pros

One thing I've noticed is how smoothly the different modules work together and I find that integration very beneficial in daily use.

Cons

Completing an order often requires many clicks and manual steps which I find inefficient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

4.0
October 2021

Smooth module integration

Pros

One thing I've noticed is how smoothly the different modules work together and I find that integration very beneficial in daily use.

Cons

Completing an order often requires many clicks and manual steps which I find inefficient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

M

mukul

Information Technology & Services, 11-50 employees

More than a year

5.0
September 2021

Easy use, no cost

Pros

As a user, I find it incredibly easy to use and I like that there are no infrastructure costs while still having access to every module.

Cons

Indian government tax reporting requirements forced me to build a separate module to handle them properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

mukul

Information Technology & Services, 11-50 employees

More than a year

5.0
September 2021

Easy use, no cost

Pros

As a user, I find it incredibly easy to use and I like that there are no infrastructure costs while still having access to every module.

Cons

Indian government tax reporting requirements forced me to build a separate module to handle them properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
August 2021

Feature-rich for any business

Pros

In practice, I've found the platform offers a huge range of features that help me keep my database well organized and it feels suitable no matter what type of business I'm managing.

Cons

The system feels quite complex and I had to spend considerable time understanding how the various settings interact and what each option does.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Small-Business, 11-50 employees

5.0
August 2021

Feature-rich for any business

Pros

In practice, I've found the platform offers a huge range of features that help me keep my database well organized and it feels suitable no matter what type of business I'm managing.

Cons

The system feels quite complex and I had to spend considerable time understanding how the various settings interact and what each option does.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

OA

Olayinka A.

Not Specified, N/A employees

5.0
August 2021

Instant reports, easy navigation

Pros

What I get right away are instant reports and an interface that I find very easy to navigate and understand.

Cons

Unreliable internet sometimes disrupts my work and I wish the application could function offline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

OA

Olayinka A.

Not Specified, N/A employees

5.0
August 2021

Instant reports, easy navigation

Pros

What I get right away are instant reports and an interface that I find very easy to navigate and understand.

Cons

Unreliable internet sometimes disrupts my work and I wish the application could function offline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hendryk

Information Technology & Services, 1-10 employees

Less than 6 months

5.0
July 2021

Flexible setup with connectors

Pros

I can easily set up standard DIN document formats with scripts and after a bit of practice I find my way around sales, CRM, purchasing, warehouse and finance, with built-in Shopify and WooCommerce connectors being a big plus.

Cons

An integrated and powerful shop system is missing and I would really benefit if they added a field service module for device service records.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hendryk

Information Technology & Services, 1-10 employees

Less than 6 months

5.0
July 2021

Flexible setup with connectors

Pros

I can easily set up standard DIN document formats with scripts and after a bit of practice I find my way around sales, CRM, purchasing, warehouse and finance, with built-in Shopify and WooCommerce connectors being a big plus.

Cons

An integrated and powerful shop system is missing and I would really benefit if they added a field service module for device service records.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

H

Hardik

Not Specified, 500+ employees

More than a year

5.0
June 2021

modern ui/ux design

Pros

Visually, I'm really drawn to the look and feel of the tool and I feel it aligns well with modern UI and UX best practices.

Cons

Connections with open-source PLM tools such as Odoo, along with community MES and IoT platforms, would help me build a more complete open-source ecosystem for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H

Hardik

Not Specified, 500+ employees

More than a year

5.0
June 2021

modern ui/ux design

Pros

Visually, I'm really drawn to the look and feel of the tool and I feel it aligns well with modern UI and UX best practices.

Cons

Connections with open-source PLM tools such as Odoo, along with community MES and IoT platforms, would help me build a more complete open-source ecosystem for my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

O

Oumou

Civic & Social Organization, 1-10 employees

Free Trial

5.0
May 2021

Helpful free trial

Pros

I've appreciated having the chance to try the software for free first and that trial period really helped me evaluate whether it was right for my use case.

Cons

Unfortunately, my association doesn't get any discount on the paid features and I find that frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

O

Oumou

Civic & Social Organization, 1-10 employees

Free Trial

5.0
May 2021

Helpful free trial

Pros

I've appreciated having the chance to try the software for free first and that trial period really helped me evaluate whether it was right for my use case.

Cons

Unfortunately, my association doesn't get any discount on the paid features and I find that frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

Jorge

Photography, 1-10 employees

More than a year

4.0
May 2021

Comprehensive system

Pros

Overall I feel it's a very comprehensive system, covering everything from core accounting and inventory to specialized modules for schools, service companies, sales teams and many other sectors.

Cons

For me the biggest downside is that it doesn't take into account the Mexican fiscal miscellany. It lacks any connection to the SAT for downloading XML files and it doesn't even offer a feature to import XMLs. Likewise, it can't stamp CFDIs or handle electronic invoicing requirements. I've read on the forums that this functionality can be added through bespoke developments built for that purpose. Nevertheless, commissioning that kind of custom development ends up being prohibitively expensive for a small company like mine.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J

Jorge

Photography, 1-10 employees

More than a year

4.0
May 2021

Comprehensive system

Pros

Overall I feel it's a very comprehensive system, covering everything from core accounting and inventory to specialized modules for schools, service companies, sales teams and many other sectors.

Cons

For me the biggest downside is that it doesn't take into account the Mexican fiscal miscellany. It lacks any connection to the SAT for downloading XML files and it doesn't even offer a feature to import XMLs. Likewise, it can't stamp CFDIs or handle electronic invoicing requirements. I've read on the forums that this functionality can be added through bespoke developments built for that purpose. Nevertheless, commissioning that kind of custom development ends up being prohibitively expensive for a small company like mine.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Arvy

Information Technology & Services, 11-50 employees

More than a year

5.0
October 2020

Adaptable tool, flexible reporting

Pros

We've found it incredibly adaptable to match our business requirements. The API hooks allow smooth connections with other applications. It's among the simplest tools we've used. Reporting is very flexible and we whip up bespoke reports instantly. It operates on trusted cloud hosts and can be launched with a modest infrastructure budget.

Cons

Getting it installed can be tricky for newcomers. That wasn't an issue for us since, as a software development firm, we relied on ample guidance from the community.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Arvy

Information Technology & Services, 11-50 employees

More than a year

5.0
October 2020

Adaptable tool, flexible reporting

Pros

We've found it incredibly adaptable to match our business requirements. The API hooks allow smooth connections with other applications. It's among the simplest tools we've used. Reporting is very flexible and we whip up bespoke reports instantly. It operates on trusted cloud hosts and can be launched with a modest infrastructure budget.

Cons

Getting it installed can be tricky for newcomers. That wasn't an issue for us since, as a software development firm, we relied on ample guidance from the community.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AM

Aditya M.

Mid-Market, 500+ employees

5.0
October 2020

Flexible for multiple scenarios

Pros

What I enjoy most is the flexibility it gives me to handle a wide range of situations without ever feeling restricted.

Cons

Personally, I've noticed the MIS reporting still needs quite a bit of work, it's missing time-calculation capabilities which are crucial for any back-office productivity measurement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AM

Aditya M.

Mid-Market, 500+ employees

5.0
October 2020

Flexible for multiple scenarios

Pros

What I enjoy most is the flexibility it gives me to handle a wide range of situations without ever feeling restricted.

Cons

Personally, I've noticed the MIS reporting still needs quite a bit of work, it's missing time-calculation capabilities which are crucial for any back-office productivity measurement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8