ERPNext Reviews
Total 316 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars5%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Mid-Market, 500+ employees
“Smooth module integration
Pros
One thing I've noticed is how smoothly the different modules work together and I find that integration very beneficial in daily use.
Cons
Completing an order often requires many clicks and manual steps which I find inefficient.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Mid-Market, 500+ employees
“Smooth module integration
Pros
One thing I've noticed is how smoothly the different modules work together and I find that integration very beneficial in daily use.
Cons
Completing an order often requires many clicks and manual steps which I find inefficient.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
mukul
Information Technology & Services, 11-50 employees
More than a year
“Easy use, no cost
Pros
As a user, I find it incredibly easy to use and I like that there are no infrastructure costs while still having access to every module.
Cons
Indian government tax reporting requirements forced me to build a separate module to handle them properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
mukul
Information Technology & Services, 11-50 employees
More than a year
“Easy use, no cost
Pros
As a user, I find it incredibly easy to use and I like that there are no infrastructure costs while still having access to every module.
Cons
Indian government tax reporting requirements forced me to build a separate module to handle them properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Feature-rich for any business
Pros
In practice, I've found the platform offers a huge range of features that help me keep my database well organized and it feels suitable no matter what type of business I'm managing.
Cons
The system feels quite complex and I had to spend considerable time understanding how the various settings interact and what each option does.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Small-Business, 11-50 employees
“Feature-rich for any business
Pros
In practice, I've found the platform offers a huge range of features that help me keep my database well organized and it feels suitable no matter what type of business I'm managing.
Cons
The system feels quite complex and I had to spend considerable time understanding how the various settings interact and what each option does.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Olayinka A.
Not Specified, N/A employees
“Instant reports, easy navigation
Pros
What I get right away are instant reports and an interface that I find very easy to navigate and understand.
Cons
Unreliable internet sometimes disrupts my work and I wish the application could function offline.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Olayinka A.
Not Specified, N/A employees
“Instant reports, easy navigation
Pros
What I get right away are instant reports and an interface that I find very easy to navigate and understand.
Cons
Unreliable internet sometimes disrupts my work and I wish the application could function offline.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hendryk
Information Technology & Services, 1-10 employees
Less than 6 months
“Flexible setup with connectors
Pros
I can easily set up standard DIN document formats with scripts and after a bit of practice I find my way around sales, CRM, purchasing, warehouse and finance, with built-in Shopify and WooCommerce connectors being a big plus.
Cons
An integrated and powerful shop system is missing and I would really benefit if they added a field service module for device service records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hendryk
Information Technology & Services, 1-10 employees
Less than 6 months
“Flexible setup with connectors
Pros
I can easily set up standard DIN document formats with scripts and after a bit of practice I find my way around sales, CRM, purchasing, warehouse and finance, with built-in Shopify and WooCommerce connectors being a big plus.
Cons
An integrated and powerful shop system is missing and I would really benefit if they added a field service module for device service records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hardik
Not Specified, 500+ employees
More than a year
“modern ui/ux design
Pros
Visually, I'm really drawn to the look and feel of the tool and I feel it aligns well with modern UI and UX best practices.
Cons
Connections with open-source PLM tools such as Odoo, along with community MES and IoT platforms, would help me build a more complete open-source ecosystem for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hardik
Not Specified, 500+ employees
More than a year
“modern ui/ux design
Pros
Visually, I'm really drawn to the look and feel of the tool and I feel it aligns well with modern UI and UX best practices.
Cons
Connections with open-source PLM tools such as Odoo, along with community MES and IoT platforms, would help me build a more complete open-source ecosystem for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Oumou
Civic & Social Organization, 1-10 employees
Free Trial
“Helpful free trial
Pros
I've appreciated having the chance to try the software for free first and that trial period really helped me evaluate whether it was right for my use case.
Cons
Unfortunately, my association doesn't get any discount on the paid features and I find that frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Oumou
Civic & Social Organization, 1-10 employees
Free Trial
“Helpful free trial
Pros
I've appreciated having the chance to try the software for free first and that trial period really helped me evaluate whether it was right for my use case.
Cons
Unfortunately, my association doesn't get any discount on the paid features and I find that frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jorge
Photography, 1-10 employees
More than a year
“Comprehensive system
Pros
Overall I feel it's a very comprehensive system, covering everything from core accounting and inventory to specialized modules for schools, service companies, sales teams and many other sectors.
Cons
For me the biggest downside is that it doesn't take into account the Mexican fiscal miscellany. It lacks any connection to the SAT for downloading XML files and it doesn't even offer a feature to import XMLs. Likewise, it can't stamp CFDIs or handle electronic invoicing requirements. I've read on the forums that this functionality can be added through bespoke developments built for that purpose. Nevertheless, commissioning that kind of custom development ends up being prohibitively expensive for a small company like mine.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Jorge
Photography, 1-10 employees
More than a year
“Comprehensive system
Pros
Overall I feel it's a very comprehensive system, covering everything from core accounting and inventory to specialized modules for schools, service companies, sales teams and many other sectors.
Cons
For me the biggest downside is that it doesn't take into account the Mexican fiscal miscellany. It lacks any connection to the SAT for downloading XML files and it doesn't even offer a feature to import XMLs. Likewise, it can't stamp CFDIs or handle electronic invoicing requirements. I've read on the forums that this functionality can be added through bespoke developments built for that purpose. Nevertheless, commissioning that kind of custom development ends up being prohibitively expensive for a small company like mine.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Arvy
Information Technology & Services, 11-50 employees
More than a year
“Adaptable tool, flexible reporting
Pros
We've found it incredibly adaptable to match our business requirements. The API hooks allow smooth connections with other applications. It's among the simplest tools we've used. Reporting is very flexible and we whip up bespoke reports instantly. It operates on trusted cloud hosts and can be launched with a modest infrastructure budget.
Cons
Getting it installed can be tricky for newcomers. That wasn't an issue for us since, as a software development firm, we relied on ample guidance from the community.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Arvy
Information Technology & Services, 11-50 employees
More than a year
“Adaptable tool, flexible reporting
Pros
We've found it incredibly adaptable to match our business requirements. The API hooks allow smooth connections with other applications. It's among the simplest tools we've used. Reporting is very flexible and we whip up bespoke reports instantly. It operates on trusted cloud hosts and can be launched with a modest infrastructure budget.
Cons
Getting it installed can be tricky for newcomers. That wasn't an issue for us since, as a software development firm, we relied on ample guidance from the community.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aditya M.
Mid-Market, 500+ employees
“Flexible for multiple scenarios
Pros
What I enjoy most is the flexibility it gives me to handle a wide range of situations without ever feeling restricted.
Cons
Personally, I've noticed the MIS reporting still needs quite a bit of work, it's missing time-calculation capabilities which are crucial for any back-office productivity measurement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Aditya M.
Mid-Market, 500+ employees
“Flexible for multiple scenarios
Pros
What I enjoy most is the flexibility it gives me to handle a wide range of situations without ever feeling restricted.
Cons
Personally, I've noticed the MIS reporting still needs quite a bit of work, it's missing time-calculation capabilities which are crucial for any back-office productivity measurement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8