PeopleSoft Reviews
Total 120 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars30%
3
Stars12%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
“Flexible to setup”
Pros
The customization options are really strong and the system seems practical to use for different business needs. Frequent updates also help keep it current and useful.
Cons
Softwares integration side still has room for improvement especially when compared with some other ERP platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Non-Profit Organization Management, 101-500 employees
“automation saves time”
Pros
I really like that I can create multiple reports and set up automation for many different processes which saves me time and keeps things consistent.
Cons
Customizing the system takes a lot of time and effort and the way the information is presented isn't always easy to understand.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Accounting, 101-500 employees
“Helpful time summaries”
Pros
Being able to check monthly or yearly billable time summaries by client is probably the most useful part of it since it gives a clear view of the total hours booked throughout the year. Also it includes a comment field for each day's time entry which helps when adding the status of completed work along with the specific tasks handled.
Cons
It can be somewhat time-consuming to use. If there is a punch-in error, the system does not let you reset the punch-in time on the same day to correct it. On top of that having to enter the location every single day before submitting the timesheet feels a bit frustrating.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Pharmaceuticals, 500+ employees
“complex reporting”
Pros
From the way our company had it configured I wouldn't call it the top HR solution as there are definitely superior alternatives. Still we rely on it as a global platform across the US, Canada and India. Since this was my first time working with it, compared with systems like SuccessFactors I personally found it somewhat more complex to handle. That said a lot of that complexity might come down to how our instance was set up rather than the software itself.
Cons
My main issue is reporting and updates as the process feels fiddly. For example if I try to upload backdated changes but there's already an entry with a later effective date, I have to remove that later line before the upload will go through. That makes routine updates more tedious than they should be.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Industrial Automation, 500+ employees
“Powerful system”
Pros
It's a powerful platform that handles extremely large numbers of transactions without breaking a sweat.
Cons
The interface feels uninspired and disconnected from the way normal business transactions flow.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
“Friendly site”
Pros
Using it feels quite easy. The site is very user-friendly and works across many devices without a hitch. I really like the animated icons, the clear step-by-step walkthroughs for enrolling in health benefits and the simple direct deposit setup process.
Cons
I can't think of any downsides and I genuinely love using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 101-500 employees
“Efficient process organizing”
Pros
The tool helps organize processes and keeps things running efficiently.
Cons
I would say the user experience could be better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
“Helpful, easy reports”
Pros
Using it is easy and it's really helpful overall. Downloading reports is also simple and convenient.
Cons
There's really nothing I dislike though it would be even better if the steps were a bit shorter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consulting, 101-500 employees
“All employee data in one place”
Pros
Everything related to employee personal information can be managed conveniently and efficiently from one integrated platform.
Cons
The only noticeable downside is that because it handles such a large amount of information, it can feel a bit confusing and sometimes responds slowly when processing commands or requests.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Consulting, 101-500 employees
“leave booking made simple”
Pros
Booking my leave and checking my leave balances is really convenient with this software. It's very easy and simple to use.
Cons
I honestly don't have anything to complain about. Everything seems clear and simple.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Telecommunications, 101-500 employees
“Helpful for scheduling”
Pros
It really helps with managing time and keeping work schedules organized.
Cons
There isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Logistics and Supply Chain, 500+ employees
“well organized user data hub”
Pros
Keeping all user information stored on a server in one organized place is one of the biggest advantages.
Cons
The initial setup is fairly complex and getting comfortable with the system takes a bit of time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Food & Beverages, 51-100 employees
“simplifies my work”
Pros
This really simplifies my work. I can pull a wide variety of reports and forms and it feels like an all-in-one assistant.
Cons
Honestly I adore this product so much that there really isn't anything about it I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Machinery, 500+ employees
“Reliable ERP solution”
Pros
It is used mostly for ERP and supply management and using the application along with its tools is quite comfortable and easy.
Cons
I haven't really run into any major issues yet as the only thing that could be better is the cloud latency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Banking, 500+ employees
“Quite a dependable platform”
Pros
The system is fairly simple and since it runs on Oracle, it feels dependable too. The team also brings a lot of long-standing industry experience, having been around since well before HRMS became a common need which adds even more confidence in its reliability.
Cons
The user interface feels pretty outdated and really needs a refresh soon. On top of that users run into technical issues a bit too frequently especially when a large number of people are active on the platform at the same time.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
5
Business Supplies and Equipment, 101-500 employees
“decent ERP for daily operations”
Pros
It handles day to day business activities really well and works as a very capable ERP system.
Cons
There's honestly nothing I dislike about it. It's an excellent product from Oracle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 11-50 employees
“Friendly setup!”
Pros
Getting it up and running was easy and the interface is user friendly.
Cons
It does offer customization options but they still aren't flexible enough to fully match local country-specific rules and regulations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, 500+ employees
“easy to use”
Pros
For my part, I found it simple to use as an HRMS platform. It felt very easy to use and get work done.
Cons
These days I feel it comes across as rather dated especially since modern solutions like Workday represent the current state-of-the-art in HR systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Accounting, 500+ employees
“expense tracking done right”
Pros
PeopleSoft has been a reliable tool for handling both expense and time reporting. It helps us accurately record and track timesheets as well as expense details and our organization relies on it to monitor employee hours charged and submitted expenses. The system is very user friendly, effective for daily use and offers different ways to view the uploaded data. It also does a good job managing large volumes of information so it works well for small, mid sized and large companies alike. Customer support is available whenever needed and I use it every day at my firm for timesheet reporting without any trouble.
Cons
Every now and then server-related technical issues come up and prevent logins.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Higher Education, 500+ employees
“pretty weak field control”
Pros
A big advantage is how much you can tailor it, from the appearance and data fields to exports and reports.
Cons
One thing that holds it back is the lack of data quality control on fields.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5