Human Resources, 500+ employees
“excellent for bigger companies”
Pros
As someone working at a big firm I find this tool effective for enterprise use and very easy to use. My team relies on it mainly for audits and compiling reports.
Cons
It feels somewhat dated to me. There are newer apps that do similar things and I can tell my company is beginning to move away from it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 500+ employees
“Great value for money”
Pros
The value for money is outstanding especially compared to other options I've tried. Customer service has been phenomenal....always responsive and genuinely helpful. And the ease of use? It's simply in a league of its own. I honestly couldn't ask for a better combination of affordability, support and simplicity.
Cons
My only real con is that I've heard salespeople using fairly aggressive and possibly unethical tactics. Those kinds of concerns have been cropping up in conversations I've had.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education Management, 500+ employees
“Handles HR tasks for us”
Pros
I've relied on it as the backbone of our system for over fifteen years now. Beyond handling student-facing portals, it also manages HR functions for us. In our experience it adapts well to a university environment and has proven to be dependable and stable.
Cons
Using it does involve a noticeable learning curve and some of the routes to certain pages aren't particularly user-friendly. Thankfully the favorites feature is handy and helps workaround those awkward paths. I've noticed occasional service interruptions when traffic spikes often when well over twenty thousand people are trying to access the system simultaneously. Since I don't have insight into how our setup is architected it's quite possible these outages stem from our local servers rather than PeopleSoft itself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Real Estate, 11-50 employees
“Wide range of features”
Pros
I'm really impressed with the wide range of features and how convenient they feel to use. The interface makes everyday tasks simple. Someone with any level of experience should be able to use it without trouble.
Cons
Overall I don't have major complaints about the product although if pressed to mention something it would be the sheer number of choices presented which can feel a bit overwhelming at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Higher Education, 51-100 employees
“Very complicated”
Pros
I get nothing out of it. It is painfully hard to use and I find the interface completely unusable on mobile devices.
Cons
Honestly everything about it frustrates me. If I had the option to move to a different HR management tool, I'd plead for that change and fight hard to make it happen.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Computer Software, 11-50 employees
“Offers useful modules”
Pros
We use this software for HR management, file organization, performance management, maintaining databases and people information databases and it includes many modules
Cons
No drawbacks as such. I find it convenient for preparing files and reports, handling data management solutions and overseeing supplier management
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Non-Profit Organization Management, 101-500 employees
“automation saves time”
Pros
I really like that I can create multiple reports and set up automation for many different processes which saves me time and keeps things consistent.
Cons
Customizing the system takes a lot of time and effort and the way the information is presented isn't always easy to understand.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Pharmaceuticals, 500+ employees
“complex reporting”
Pros
From the way our company had it configured I wouldn't call it the top HR solution as there are definitely superior alternatives. Still we rely on it as a global platform across the US, Canada and India. Since this was my first time working with it, compared with systems like SuccessFactors I personally found it somewhat more complex to handle. That said a lot of that complexity might come down to how our instance was set up rather than the software itself.
Cons
My main issue is reporting and updates as the process feels fiddly. For example if I try to upload backdated changes but there's already an entry with a later effective date, I have to remove that later line before the upload will go through. That makes routine updates more tedious than they should be.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Industrial Automation, 500+ employees
“Powerful system”
Pros
It's a powerful platform that handles extremely large numbers of transactions without breaking a sweat.
Cons
The interface feels uninspired and disconnected from the way normal business transactions flow.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
“Friendly site”
Pros
Using it feels quite easy. The site is very user-friendly and works across many devices without a hitch. I really like the animated icons, the clear step-by-step walkthroughs for enrolling in health benefits and the simple direct deposit setup process.
Cons
I can't think of any downsides and I genuinely love using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
“simplifies my work”
Pros
This really simplifies my work. I can pull a wide variety of reports and forms and it feels like an all-in-one assistant.
Cons
Honestly I adore this product so much that there really isn't anything about it I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
“easy to use”
Pros
For my part, I found it simple to use as an HRMS platform. It felt very easy to use and get work done.
Cons
These days I feel it comes across as rather dated especially since modern solutions like Workday represent the current state-of-the-art in HR systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Government Administration, 101-500 employees
“convenient solution for HR tasks”
Pros
I find it convenient for my everyday HR tasks like submitting timesheets, applying for leave and monitoring my employment records
Cons
It would feel more interactive if they added a chatbot and I'd appreciate that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Higher Education, 500+ employees
“Lets us run reports regularly”
Pros
I appreciate that the applications let my team generate reports regularly, tapping into multiple database metrics essential for our evaluations.
Cons
My team found the learning curve for deployment and productive use demands a large group of specialists, including ongoing support. Although the interface can be adjusted, it still feels somewhat dated from a UI/UX perspective.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Medical Practice, 500+ employees
“simple updates”
Pros
I'm generally comfortable using it. I find the interface tidy and most updates are simple to install.
Cons
There are times when I notice certain features feel constrained and I wish the guidance on using them was more thorough and clear.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Electrical/ Electronic Manufacturing, 51-100 employees
“centralized solution”
Pros
We pretty much have everything in one place. We can handle and audit our finances, dig into inventory tracking, evaluate and rate suppliers and generally manage them with ease, among other things.
Cons
I need a constant internet connection. When connectivity drops or there are technical failures, we can run into serious issues that disrupt our work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Financial Services, 101-500 employees
“Helpful tool”
Pros
I've found this software to be very useful for people working within production environments!
Cons
It's a little old-fashioned and there are definitely areas that could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Banking, 500+ employees
“Useful shortcuts”
Pros
Appreciate the keyboard shortcuts that let me access certain features quickly and easily.
Cons
Unfortunately I keep getting prompted to log in every time my computer goes to sleep which is annoying.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
10
Functionality
6
Higher Education, 500+ employees
“all-in-one solution”
Pros
I use this product for everything from running reports to entering contracts. It really supports how our organization operates. When I run queries, it helps me hit targets and track progress. I also rely on the 'favorites' feature since it gives me fast access to the tools I use most often.
Cons
For me the main drawback is that finding a new tool or an unfamiliar option can feel somewhat clunky and time-consuming. If it had a modernized search or discovery feature, I believe it would make the system easier to use and greatly boost overall accessibility and day-to-day usability.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Banking, 500+ employees
“a bit difficult to use”
Pros
When all is said and done I find that it actually delivers on what it promises so I suppose that's a definite plus.
Cons
It is far from the most attractive or user-friendly system I've dealt with and it can easily demand a lot of clicks before I finally figure out where to go.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7