Total 47 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

34%

3

Stars

9%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Human Resources, 500+ employees

4.0

excellent for bigger companies

Pros

As someone working at a big firm I find this tool effective for enterprise use and very easy to use. My team relies on it mainly for audits and compiling reports.

Cons

It feels somewhat dated to me. There are newer apps that do similar things and I can tell my company is beginning to move away from it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW
Chelsey W.

Consumer Goods, 500+ employees

5.0

Great value for money

Pros

The value for money is outstanding especially compared to other options I've tried. Customer service has been phenomenal....always responsive and genuinely helpful. And the ease of use? It's simply in a league of its own. I honestly couldn't ask for a better combination of affordability, support and simplicity.

Cons

My only real con is that I've heard salespeople using fairly aggressive and possibly unethical tactics. Those kinds of concerns have been cropping up in conversations I've had.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Education Management, 500+ employees

5.0

Handles HR tasks for us

Pros

I've relied on it as the backbone of our system for over fifteen years now. Beyond handling student-facing portals, it also manages HR functions for us. In our experience it adapts well to a university environment and has proven to be dependable and stable.

Cons

Using it does involve a noticeable learning curve and some of the routes to certain pages aren't particularly user-friendly. Thankfully the favorites feature is handy and helps workaround those awkward paths. I've noticed occasional service interruptions when traffic spikes often when well over twenty thousand people are trying to access the system simultaneously. Since I don't have insight into how our setup is architected it's quite possible these outages stem from our local servers rather than PeopleSoft itself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

TC
TAYLOR C.

Real Estate, 11-50 employees

5.0

Wide range of features

Pros

I'm really impressed with the wide range of features and how convenient they feel to use. The interface makes everyday tasks simple. Someone with any level of experience should be able to use it without trouble.

Cons

Overall I don't have major complaints about the product although if pressed to mention something it would be the sheer number of choices presented which can feel a bit overwhelming at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JD
Jacob D.

Higher Education, 51-100 employees

1.0

Very complicated

Pros

I get nothing out of it. It is painfully hard to use and I find the interface completely unusable on mobile devices.

Cons

Honestly everything about it frustrates me. If I had the option to move to a different HR management tool, I'd plead for that change and fight hard to make it happen.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

SB
SREEREKHA B.

Computer Software, 11-50 employees

5.0

Offers useful modules

Pros

We use this software for HR management, file organization, performance management, maintaining databases and people information databases and it includes many modules

Cons

No drawbacks as such. I find it convenient for preparing files and reports, handling data management solutions and overseeing supplier management

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

PO
Panmwa O.

Non-Profit Organization Management, 101-500 employees

4.0

automation saves time

Pros

I really like that I can create multiple reports and set up automation for many different processes which saves me time and keeps things consistent.

Cons

Customizing the system takes a lot of time and effort and the way the information is presented isn't always easy to understand.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

JK
Jeremy K.

Pharmaceuticals, 500+ employees

3.0

complex reporting

Pros

From the way our company had it configured I wouldn't call it the top HR solution as there are definitely superior alternatives. Still we rely on it as a global platform across the US, Canada and India. Since this was my first time working with it, compared with systems like SuccessFactors I personally found it somewhat more complex to handle. That said a lot of that complexity might come down to how our instance was set up rather than the software itself.

Cons

My main issue is reporting and updates as the process feels fiddly. For example if I try to upload backdated changes but there's already an entry with a later effective date, I have to remove that later line before the upload will go through. That makes routine updates more tedious than they should be.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

JH
Jamon H.

Industrial Automation, 500+ employees

4.0

Powerful system

Pros

It's a powerful platform that handles extremely large numbers of transactions without breaking a sweat.

Cons

The interface feels uninspired and disconnected from the way normal business transactions flow.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

ME
Madison E.

Hospital & Health Care, 500+ employees

5.0

Friendly site

Pros

Using it feels quite easy. The site is very user-friendly and works across many devices without a hitch. I really like the animated icons, the clear step-by-step walkthroughs for enrolling in health benefits and the simple direct deposit setup process.

Cons

I can't think of any downsides and I genuinely love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Food & Beverages, 51-100 employees

5.0

simplifies my work

Pros

This really simplifies my work. I can pull a wide variety of reports and forms and it feels like an all-in-one assistant.

Cons

Honestly I adore this product so much that there really isn't anything about it I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AO
Anthony O.

Hospital & Health Care, 500+ employees

5.0

easy to use

Pros

For my part, I found it simple to use as an HRMS platform. It felt very easy to use and get work done.

Cons

These days I feel it comes across as rather dated especially since modern solutions like Workday represent the current state-of-the-art in HR systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SM
Sahar M.

Government Administration, 101-500 employees

5.0

convenient solution for HR tasks

Pros

I find it convenient for my everyday HR tasks like submitting timesheets, applying for leave and monitoring my employment records

Cons

It would feel more interactive if they added a chatbot and I'd appreciate that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Higher Education, 500+ employees

5.0

Lets us run reports regularly

Pros

I appreciate that the applications let my team generate reports regularly, tapping into multiple database metrics essential for our evaluations.

Cons

My team found the learning curve for deployment and productive use demands a large group of specialists, including ongoing support. Although the interface can be adjusted, it still feels somewhat dated from a UI/UX perspective.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

LH
Laura H.

Medical Practice, 500+ employees

4.0

simple updates

Pros

I'm generally comfortable using it. I find the interface tidy and most updates are simple to install.

Cons

There are times when I notice certain features feel constrained and I wish the guidance on using them was more thorough and clear.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Electrical/ Electronic Manufacturing, 51-100 employees

5.0

centralized solution

Pros

We pretty much have everything in one place. We can handle and audit our finances, dig into inventory tracking, evaluate and rate suppliers and generally manage them with ease, among other things.

Cons

I need a constant internet connection. When connectivity drops or there are technical failures, we can run into serious issues that disrupt our work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AR
Anne R.

Financial Services, 101-500 employees

5.0

Helpful tool

Pros

I've found this software to be very useful for people working within production environments!

Cons

It's a little old-fashioned and there are definitely areas that could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Banking, 500+ employees

4.0

Useful shortcuts

Pros

Appreciate the keyboard shortcuts that let me access certain features quickly and easily.

Cons

Unfortunately I keep getting prompted to log in every time my computer goes to sleep which is annoying.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

10

Functionality

6

CB
Charlotte B.

Higher Education, 500+ employees

5.0

all-in-one solution

Pros

I use this product for everything from running reports to entering contracts. It really supports how our organization operates. When I run queries, it helps me hit targets and track progress. I also rely on the 'favorites' feature since it gives me fast access to the tools I use most often.

Cons

For me the main drawback is that finding a new tool or an unfamiliar option can feel somewhat clunky and time-consuming. If it had a modernized search or discovery feature, I believe it would make the system easier to use and greatly boost overall accessibility and day-to-day usability.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Banking, 500+ employees

3.0

a bit difficult to use

Pros

When all is said and done I find that it actually delivers on what it promises so I suppose that's a definite plus.

Cons

It is far from the most attractive or user-friendly system I've dealt with and it can easily demand a lot of clicks before I finally figure out where to go.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7