PeopleSoft Reviews
Total 120 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars30%
3
Stars12%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Healthcare, 500+ employees
More than a year
“perfect fit for me”
Pros
A complete all in one software which is also user friendly!
Cons
Don't have any issues to mention.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Automotive, 500+ employees
“All payroll details in one place”
Pros
It covers all the essential information, including the tax structure, salary slips and KRA details.
Cons
Performance can be slow and the dashboard feels outdated although it still does the job well.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
E-Learning, 500+ employees
“Helpful HR onboarding features”
Pros
The HR onboarding tools are really useful and make the new-hire process much more manageable.
Cons
It's a very large platform and getting it set up and configured the right way takes a lot of time and effort.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Entertainment, 101-500 employees
“Dependable tool”
Pros
It stands out for its deep, enterprise-level HR and Finance capabilities, with exceptional flexibility to support complex business rules and extensive customization.
Cons
The downside is its outdated, not very user friendly interface along with sluggish performance, a tough learning curve and costly upkeep caused by heavy and complicated customization needs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Hospital & Health Care, 500+ employees
“Quick to learn”
Pros
Right from the start PeopleSoft felt very easy to use. I could run queries, save them exactly how I wanted and they stayed set up the same way every time. After only a week of using it I had already picked up on the smaller details and felt comfortable navigating the system.
Cons
At the same time it's a large, older-style platform so it does come with some limitations. One thing I noticed was the lack of a built-in option to create reports directly. Whenever I needed a report, I had to pull the data first, export it into Excel and then put the report together there.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hospitality, 101-500 employees
“Reliable payroll tool”
Pros
Working with it as an Accountant I can count on it for my day to day responsibilities. It keeps everything well organized and I'm able to quickly pull up employee records, paychecks and documents which helps me get through work more efficiently. It also manages large volumes of data without trouble and remains stable even when I'm dealing with bigger datasets so my work feels much more manageable and less stressful. The interface still isn't the most modern but the newer updates, like the refreshed landing page, have made it more user friendly and let me reach my tasks faster. Overall it's a dependable system that does exactly what I need.
Cons
If I had to point out one minor downside, it would be that the layout can feel a little dated so now and then it takes an extra second to remember where certain things are. Aside from that, it still performs reliably for my everyday tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
“dated interface”
Pros
The tool stands out for the depth and reliability it brings to enterprise Finance and Supply Chain work. It includes a broad set of mature capabilities, strong data integrity and amazing controls that consistently support complex business rules. After implementation it becomes part of daily critical operations and continues to perform reliably even at scale. Also it integrates well with other Oracle products and enterprise applications and support is helpful on critical issues when the right support contract is in place.
Cons
Getting comfortable takes time because the system is complex and has a steep learning curve. The interface seems old and can be hard for new users to navigate easily. Implementation usually takes a long time and demands significant resources, often including specialized consultants. Connecting it with non-Oracle systems can be challenging and heavy customization adds more maintenance work over the long term. Support response can also be slow for non-urgent issues and updates or new enhancements do not come as frequently as they do with more modern cloud-native platforms.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
5
Accounting, 11-50 employees
“All invoices in one place”
Pros
Having one system that can handle all invoice processing is a big advantage.
Cons
At times the software slows down so a workaround is needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Construction, 101-500 employees
“top tool for sure”
Pros
Considering how big the company is, it's impressive that payroll, benefits and employee records are all handled in one reliable system. It manages a lot of complex processes in the background which takes a lot off my plate and is honestly a huge relief.
Cons
The downside is that the system seems old and confusing. Even simple tasks take too many clicks which makes everything feel slower than it should. The self-service tools are especially frustrating for employees and the interface overall is not very user friendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Human Resources, 500+ employees
“excellent for bigger companies”
Pros
As someone working at a big firm I find this tool effective for enterprise use and very easy to use. My team relies on it mainly for audits and compiling reports.
Cons
It feels somewhat dated to me. There are newer apps that do similar things and I can tell my company is beginning to move away from it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Primary/Secondary Education, 101-500 employees
“Reporting helps but navigation does not”
Pros
Oracle PeopleSoft makes it simple to look back at previous entries and generate reports when needed.
Cons
It isn't very user friendly and logging partial absences can be frustrating.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Consumer Goods, 500+ employees
“Great value for money”
Pros
The value for money is outstanding especially compared to other options I've tried. Customer service has been phenomenal....always responsive and genuinely helpful. And the ease of use? It's simply in a league of its own. I honestly couldn't ask for a better combination of affordability, support and simplicity.
Cons
My only real con is that I've heard salespeople using fairly aggressive and possibly unethical tactics. Those kinds of concerns have been cropping up in conversations I've had.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education Management, 500+ employees
“Handles HR tasks for us”
Pros
I've relied on it as the backbone of our system for over fifteen years now. Beyond handling student-facing portals, it also manages HR functions for us. In our experience it adapts well to a university environment and has proven to be dependable and stable.
Cons
Using it does involve a noticeable learning curve and some of the routes to certain pages aren't particularly user-friendly. Thankfully the favorites feature is handy and helps workaround those awkward paths. I've noticed occasional service interruptions when traffic spikes often when well over twenty thousand people are trying to access the system simultaneously. Since I don't have insight into how our setup is architected it's quite possible these outages stem from our local servers rather than PeopleSoft itself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Real Estate, 11-50 employees
“Wide range of features”
Pros
I'm really impressed with the wide range of features and how convenient they feel to use. The interface makes everyday tasks simple. Someone with any level of experience should be able to use it without trouble.
Cons
Overall I don't have major complaints about the product although if pressed to mention something it would be the sheer number of choices presented which can feel a bit overwhelming at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Higher Education, 51-100 employees
“Very complicated”
Pros
I get nothing out of it. It is painfully hard to use and I find the interface completely unusable on mobile devices.
Cons
Honestly everything about it frustrates me. If I had the option to move to a different HR management tool, I'd plead for that change and fight hard to make it happen.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Transportation/Trucking/Railroad, 500+ employees
“Easy to navigate”
Pros
Everything is simple and user friendly so it doesn't take much effort to figure things out. The layout is self-explanatory and moving through the system is simple and convenient.
Cons
One thing that feels missing is a stronger dashboard and better high-level summary features. It could do more when it comes to giving a quick overview of key information.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Professional Training & Coaching, 500+ employees
“Handles every admin need”
Pros
It covers just about every employee and client need in one place, from announcements and registration to finances, documentation and all the related administrative requirements.
Cons
If I had to be picky, the interface could look a bit more modern and visually appealing but that is not really the focus of this suite.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 11-50 employees
“Offers useful modules”
Pros
We use this software for HR management, file organization, performance management, maintaining databases and people information databases and it includes many modules
Cons
No drawbacks as such. I find it convenient for preparing files and reports, handling data management solutions and overseeing supplier management
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Hospital & Health Care, 500+ employees
“Report writer is a plus”
Pros
Using the report writer is very easy which makes the system easier to work with.
Cons
At times the system can be slow especially when working with reports.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
7
Cosmetics, 500+ employees
“Powerful customization tool”
Pros
There's a lot of flexibility to customize it and that really helps deliver better customer satisfaction.
Cons
It isn't very user friendly for non-technical users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9