PeopleSoft

PeopleSoft Reviews

Total 120 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

30%

3

Stars

12%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BB
Brittany Belew

Healthcare, 500+ employees

More than a year

4.0

“perfect fit for me”

Pros

A complete all in one software which is also user friendly!

Cons

Don't have any issues to mention.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

SN
Savitha N.

Automotive, 500+ employees

5.0

“All payroll details in one place”

Pros

It covers all the essential information, including the tax structure, salary slips and KRA details.

Cons

Performance can be slow and the dashboard feels outdated although it still does the job well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

MW
Michael W.

E-Learning, 500+ employees

5.0

“Helpful HR onboarding features”

Pros

The HR onboarding tools are really useful and make the new-hire process much more manageable.

Cons

It's a very large platform and getting it set up and configured the right way takes a lot of time and effort.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RS
Reshma S.

Entertainment, 101-500 employees

4.0

“Dependable tool”

Pros

It stands out for its deep, enterprise-level HR and Finance capabilities, with exceptional flexibility to support complex business rules and extensive customization.

Cons

The downside is its outdated, not very user friendly interface along with sluggish performance, a tough learning curve and costly upkeep caused by heavy and complicated customization needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Hospital & Health Care, 500+ employees

5.0

“Quick to learn”

Pros

Right from the start PeopleSoft felt very easy to use. I could run queries, save them exactly how I wanted and they stayed set up the same way every time. After only a week of using it I had already picked up on the smaller details and felt comfortable navigating the system.

Cons

At the same time it's a large, older-style platform so it does come with some limitations. One thing I noticed was the lack of a built-in option to create reports directly. Whenever I needed a report, I had to pull the data first, export it into Excel and then put the report together there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

WL
William L.

Hospitality, 101-500 employees

5.0

“Reliable payroll tool”

Pros

Working with it as an Accountant I can count on it for my day to day responsibilities. It keeps everything well organized and I'm able to quickly pull up employee records, paychecks and documents which helps me get through work more efficiently. It also manages large volumes of data without trouble and remains stable even when I'm dealing with bigger datasets so my work feels much more manageable and less stressful. The interface still isn't the most modern but the newer updates, like the refreshed landing page, have made it more user friendly and let me reach my tasks faster. Overall it's a dependable system that does exactly what I need.

Cons

If I had to point out one minor downside, it would be that the layout can feel a little dated so now and then it takes an extra second to remember where certain things are. Aside from that, it still performs reliably for my everyday tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SD
swagat d.

Hospital & Health Care, 500+ employees

3.0

“dated interface”

Pros

The tool stands out for the depth and reliability it brings to enterprise Finance and Supply Chain work. It includes a broad set of mature capabilities, strong data integrity and amazing controls that consistently support complex business rules. After implementation it becomes part of daily critical operations and continues to perform reliably even at scale. Also it integrates well with other Oracle products and enterprise applications and support is helpful on critical issues when the right support contract is in place.

Cons

Getting comfortable takes time because the system is complex and has a steep learning curve. The interface seems old and can be hard for new users to navigate easily. Implementation usually takes a long time and demands significant resources, often including specialized consultants. Connecting it with non-Oracle systems can be challenging and heavy customization adds more maintenance work over the long term. Support response can also be slow for non-urgent issues and updates or new enhancements do not come as frequently as they do with more modern cloud-native platforms.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

JT
Jennifer T.

Accounting, 11-50 employees

5.0

“All invoices in one place”

Pros

Having one system that can handle all invoice processing is a big advantage.

Cons

At times the software slows down so a workaround is needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

GD
gulshan d.

Construction, 101-500 employees

5.0

“top tool for sure”

Pros

Considering how big the company is, it's impressive that payroll, benefits and employee records are all handled in one reliable system. It manages a lot of complex processes in the background which takes a lot off my plate and is honestly a huge relief.

Cons

The downside is that the system seems old and confusing. Even simple tasks take too many clicks which makes everything feel slower than it should. The self-service tools are especially frustrating for employees and the interface overall is not very user friendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Human Resources, 500+ employees

4.0

“excellent for bigger companies”

Pros

As someone working at a big firm I find this tool effective for enterprise use and very easy to use. My team relies on it mainly for audits and compiling reports.

Cons

It feels somewhat dated to me. There are newer apps that do similar things and I can tell my company is beginning to move away from it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH
Abigail H.

Primary/Secondary Education, 101-500 employees

3.0

“Reporting helps but navigation does not”

Pros

Oracle PeopleSoft makes it simple to look back at previous entries and generate reports when needed.

Cons

It isn't very user friendly and logging partial absences can be frustrating.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

CW
Chelsey W.

Consumer Goods, 500+ employees

5.0

“Great value for money”

Pros

The value for money is outstanding especially compared to other options I've tried. Customer service has been phenomenal....always responsive and genuinely helpful. And the ease of use? It's simply in a league of its own. I honestly couldn't ask for a better combination of affordability, support and simplicity.

Cons

My only real con is that I've heard salespeople using fairly aggressive and possibly unethical tactics. Those kinds of concerns have been cropping up in conversations I've had.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Education Management, 500+ employees

5.0

“Handles HR tasks for us”

Pros

I've relied on it as the backbone of our system for over fifteen years now. Beyond handling student-facing portals, it also manages HR functions for us. In our experience it adapts well to a university environment and has proven to be dependable and stable.

Cons

Using it does involve a noticeable learning curve and some of the routes to certain pages aren't particularly user-friendly. Thankfully the favorites feature is handy and helps workaround those awkward paths. I've noticed occasional service interruptions when traffic spikes often when well over twenty thousand people are trying to access the system simultaneously. Since I don't have insight into how our setup is architected it's quite possible these outages stem from our local servers rather than PeopleSoft itself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

TC
TAYLOR C.

Real Estate, 11-50 employees

5.0

“Wide range of features”

Pros

I'm really impressed with the wide range of features and how convenient they feel to use. The interface makes everyday tasks simple. Someone with any level of experience should be able to use it without trouble.

Cons

Overall I don't have major complaints about the product although if pressed to mention something it would be the sheer number of choices presented which can feel a bit overwhelming at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JD
Jacob D.

Higher Education, 51-100 employees

1.0

“Very complicated”

Pros

I get nothing out of it. It is painfully hard to use and I find the interface completely unusable on mobile devices.

Cons

Honestly everything about it frustrates me. If I had the option to move to a different HR management tool, I'd plead for that change and fight hard to make it happen.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

AV
Anh V.

Transportation/Trucking/Railroad, 500+ employees

5.0

“Easy to navigate”

Pros

Everything is simple and user friendly so it doesn't take much effort to figure things out. The layout is self-explanatory and moving through the system is simple and convenient.

Cons

One thing that feels missing is a stronger dashboard and better high-level summary features. It could do more when it comes to giving a quick overview of key information.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Professional Training & Coaching, 500+ employees

5.0

“Handles every admin need”

Pros

It covers just about every employee and client need in one place, from announcements and registration to finances, documentation and all the related administrative requirements.

Cons

If I had to be picky, the interface could look a bit more modern and visually appealing but that is not really the focus of this suite.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SB
SREEREKHA B.

Computer Software, 11-50 employees

5.0

“Offers useful modules”

Pros

We use this software for HR management, file organization, performance management, maintaining databases and people information databases and it includes many modules

Cons

No drawbacks as such. I find it convenient for preparing files and reports, handling data management solutions and overseeing supplier management

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

GW
Greg W.

Hospital & Health Care, 500+ employees

4.0

“Report writer is a plus”

Pros

Using the report writer is very easy which makes the system easier to work with.

Cons

At times the system can be slow especially when working with reports.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

7

PP
Pooja P.

Cosmetics, 500+ employees

5.0

“Powerful customization tool”

Pros

There's a lot of flexibility to customize it and that really helps deliver better customer satisfaction.

Cons

It isn't very user friendly for non-technical users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9