PeopleSoft

PeopleSoft Reviews

Total 120 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

30%

3

Stars

12%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LT
Laura T.

Financial Services, 101-500 employees

4.0

“Easy people management hub”

Pros

Right from the start the software is very user friendly. The organization chart, contact details and staff credentials are especially useful and having all the key modules in one place makes it a good all in one solution for people management.

Cons

One limitation is that integrating it with other add-on software is not always possible. We do have payroll connected as an add-on but it is not actually handled as a module within Oracle.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

7

A
Anonymous

Information Technology and Services, 500+ employees

2.0

“Outdated and painfully slow”

Pros

At least the system handles the core job it's meant to do. It's dependable and stays up without causing downtime issues.

Cons

That said it seems very outdated. The interface is sluggish, looks extremely old and honestly gives off the vibe of working on an old green-screen computer.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

A
Anonymous

Information Technology and Services, 500+ employees

5.0

“Organized workflows win”

Pros

To me everything seems well structured and it makes it simple to communicate updates and changes clearly to a large number of team members.

Cons

One thing that bothered me was how slow it can be the first time you run it and search for a client although I understand it is working through a large amount of data while indexing. I can only speak from my own use of it, not for my entire company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

AC
Andrew C.

Hospital & Health Care, 500+ employees

5.0

“overall easy to use”

Pros

Everything is well-structured and easy to navigate which makes the software simple to use and keeps things organized.

Cons

A few of the reports we generated had minor glitches from time to time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MF
Misty F.

Staffing and Recruiting, 500+ employees

4.0

“could be more engaging”

Pros

My experience is that it's really easy to use and quite simple although I personally find it a bit plain.

Cons

In my view it could benefit from being more engaging and interactive.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

4

Functionality

6

SG
Sabrina G.

Higher Education, 500+ employees

5.0

“Custom reports that really help”

Pros

Being able to build our own custom queries and reports is probably the best part of it and it has been incredibly useful for us.

Cons

I do wish the product could integrate with the finance system so even more of our processes could be organized.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RR
Rosa R.

Research, 500+ employees

4.0

“Feels secure”

Pros

Excellent program for payroll processing. I thought it felt secure. Convenient to use and easy to update employees' personal info.

Cons

I no longer use this software because I now work at another company that doesn't use this program anymore.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

A
Anonymous

Real Estate, 500+ employees

5.0

“integrates well with iPaas platforms”

Pros

I find it to be a practical system that I can integrate with iPaaS platforms like Dell Boomi without much trouble.

Cons

The software feels limited because it isn't as up-to-date or cloud-native compared to other solutions such as ADP which I find more modern.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

DB
Debra B.

Retail, 500+ employees

4.0

“Gives real-time visibility into inventory”

Pros

It's nice having real-time visibility into inventory because it lets me make fast decisions while being confident the data is accurate. I also value the report-building tools and I find the system to be adaptable and simple to customize.

Cons

It took a while to get the hang of it. Less experienced users might find it a bit confusing at first but after regular use I became comfortable with it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

KA
KArina A.

Banking, 500+ employees

4.0

“can mark windows as favorites”

Pros

I've found the product really easy to use and what I like most is being able to mark the windows I use most as favorites so they're quick to access.

Cons

Sometimes the menu feels too cramped. I have to look closely to locate the option I want which makes it less smooth.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

9

Functionality

9

A
Anonymous

Telecommunications, 500+ employees

5.0

“Handles complex data well”

Pros

It manages large volumes of information from multiple complex data systems without breaking down which makes it very dependable.

Cons

Getting comfortable with the interface can take time especially for new hires and people outside the finance team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Higher Education, 500+ employees

2.0

“way too slow”

Pros

Honestly there's not much I can say I enjoy about using it. My company has heavily customized it so some of that may come down to how it was developed rather than the software itself.

Cons

There are constant technical problems, the system runs very slowly and the whole experience seems less user friendly.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

HM
Hector M.

Retail, 101-500 employees

5.0

“decent personnel control tools”

Pros

Coming from a few years of regular use, both in my current organization and at two previous companies, this system has been a dependable tool for me. I have mostly used it as the customer on my team and it has helped manage personnel timesheets as well as nearly everything tied to staff administration and personnel control.

Cons

One downside is that it doesn't work well across all mobile devices and for some software it's limited to browser access which isn't always very effective. The ROI seems a bit less favorable than expected. Even though it's widely used and that makes it easier to find support and reduces time spent on troubleshooting and maintenance, it still takes a certain level of skill to handle properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

EB
Eric B.

Construction, 11-50 employees

5.0

“Faced no issues”

Pros

In general the software worked reliably and was a good fit for our needs. I didn't have any comparable applications to compare it with but I experienced no problems when using it.

Cons

I didn't need to explore this software in depth for my work so I didn't run into any problems while handling the routine tasks I needed to finish.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

PN
Pradeep N.

Telecommunications, 500+ employees

5.0

“packed with powerful features”

Pros

It is a powerful and user friendly platform. It helps teams capture business use cases quickly, move them through processing and put them into action efficiently. The 360-degree view is especially valuable since it lets customers look at the product from multiple perspectives and make faster decisions.

Cons

Because it includes very detailed technical information, developers can sometimes feel overloaded with more information than they actually need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AB
Abhijeet B.

Consultant, N/A employees

4.0

“Love the interface”

Pros

The interface is very user friendly and the newer Fluid addition has been the best part of using it.

Cons

The quick rollout of newer features is appreciated but it really should have happened much earlier than it did.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

A
Anonymous

Real Estate, 500+ employees

4.0

“Helpful for hiring and scheduling”

Pros

PeopleSoft has been really useful for keeping hired applicants organized across multiple departments. We also use the workforce feature and it makes scheduling very manageable.

Cons

At this point I do not have any complaints. We have not used every function yet but once we do, I can provide an update.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

EB
Emily B.

Higher Education, 101-500 employees

4.0

“works alright”

Pros

Being able to work and coordinate with co-workers across the country is a really valuable part of using it.

Cons

Every now and then there are IT-related glitches where the system suddenly won't let you sign in for a while.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

A
Anonymous

Higher Education, 101-500 employees

5.0

“really helpful tool”

Pros

Using this has been a big help in my day to day work. It's very user friendly and simple to navigate which makes everything much easier to get done.

Cons

At this point I honestly don't have anything negative to say. It's been a very good tool for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

DC
Douglas C.

Education Management, 101-500 employees

5.0

“Optimized workflows across teams”

Pros

Across the company this platform is used widely and with the current merger and tighter control assignments, it's likely to bring in even more customer account collectors. The system is very well optimized and once we started taking advantage of the features it offers, our team became much more efficient.

Cons

One limitation is that the product has very little built-in self-correction. If it were more powerful and had better insight capabilities, it could help operations run well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9