PeopleSoft Reviews
Total 120 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars30%
3
Stars12%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Banking, 500+ employees
“a bit difficult to use”
Pros
When all is said and done I find that it actually delivers on what it promises so I suppose that's a definite plus.
Cons
It is far from the most attractive or user-friendly system I've dealt with and it can easily demand a lot of clicks before I finally figure out where to go.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
Insurance, 500+ employees
“functional but issue resolution is slow”
Pros
I like its functionality. I find it easy to handle and the design isn't overly complicated.
Cons
Every so often I have trouble getting issues resolved quickly.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Information Technology and Services, 500+ employees
“Helpful community”
Pros
As a long-time user, I've found it to be a fairly mature product and most of the problems I faced were quickly resolved with help from the community so I didn't have to wait on customer support.
Cons
I've noticed they no longer maintain older on-premise releases and these days the product is mainly offered as SaaS or via licensing models which tend to be a bit more expensive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Commercial Real Estate, 500+ employees
“Helpful for travel reimbursements”
Pros
Being on the road often for business development, I rely on this application quite a bit in my current organization. It really helps me keep track of my expenses and submit reimbursement claims without much trouble.
Cons
My only issue is that the process takes too much time. Even when the expenses are related, I still have to submit them separately and that makes the whole reimbursement process feel unnecessarily time-consuming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Primary/Secondary Education, 500+ employees
“Flexible customization capabilities”
Pros
The software can be customized and configured to match our specific requirements which makes it fit our processes much better.
Cons
Getting a reasonable response from support can be difficult and take a lot of time. Keeping the software on current releases is also hard when there are many customizations although Oracle has added some new features that help. Still, upgrades involving customizations need to be simplified further.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Information Technology and Services, 500+ employees
“simple set up”
Pros
I've found the software really simple to roll out. It comes with built-in security controls and I find the reports easy to interpret.
Cons
Sometimes I think the graphical user interface needs improvement and entering records can be a bit slow and time-consuming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Renewables & Environment, 500+ employees
“Reliable data storage”
Pros
Pulling data from the system is easy and it handles very large amounts of information without any trouble.
Cons
The interface feels dull and outdated so it really could use a modern refresh.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Human Resources, 500+ employees
“Org charts make planning better”
Pros
Being able to build organizational charts from employee information that's already entered in the system is really helpful and saves time.
Cons
There are times when the system feels slow and I wish there were a way to prevent that.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Health, Wellness and Fitness, 500+ employees
“Well-designed software”
Pros
It is extremely user-friendly and convenient to use. It's obvious Oracle invested effort to understand how people actually interact with the software and then reflected that insight in the interface design.
Cons
While I'm going through onboarding I find the whole process somewhat tedious although I understand it's required.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Electrical/ Electronic Manufacturing, 500+ employees
“extensive set of features”
Pros
actually it is simple once I understand it. It has a lot of features and I can build many different reports.
Cons
It can be slow at times and it often takes a while to generate reports.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Education Management, 500+ employees
“Glitches after upgrades”
Pros
This software handles multiple functions smoothly and feels cohesive for both financial and human management needs
Cons
Upgrades tend to introduce glitches and pass processing becomes slow during peak usage times
Rating Distribution
Ease of use
4
Value for money
10
Customer Support
7
Functionality
7
Accounting, 11-50 employees
“Meets all our needs”
Pros
I spent ten years working with PeopleSoft as our accounting system. It handles virtually anything I throw at it. Reporting feels user-friendly, queries are extremely powerful, book-to-bank reconciliation is excellent and the workflow capabilities are fantastic.
Cons
The interface could definitely use a facelift, I find it looks fairly old-school. However I don't let that detract from its overall usefulness.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chemicals, 500+ employees
“Flexible fields and easy flow”
Pros
Working in it is pretty easy, with customizable fields and an interface that's simple to navigate. It's user friendly overall and comes across as a bit easier to use than SAP.
Cons
Switching menus means moving from one window to another which can be a little inconvenient. Still, it works well enough when you want to keep different types of tasks separated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 500+ employees
“Well organized interface”
Pros
I've found the interface really well organized and easy to pick up. It does an excellent job of keeping track of assets.
Cons
It's a bit on the pricey side but I feel the features and reliability make it worth the investment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Government Relations, 500+ employees
“ease of use”
Pros
It is quite simple to use and the search function makes finding things really easy.
Cons
As a recent user, I don't really have any dislikes yet except that I wish the automatic sign-out timeout would be extended to give me more time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Pharmaceuticals, 500+ employees
“Reliable solution”
Pros
Over the past four to five years I've been using it and have found it very user-friendly and reliable. It offers a wide range of modules that I can pick from depending on our business needs.
Cons
I have noticed some problems with the reporting dashboard and I've also run into difficulties when trying to integrate it with another application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
“adaptable to our requirements”
Pros
We rely on it to keep track of, manage and submit our travel and expense workflows. It provides plenty of creative flexibility to adapt to the way our team operates and meets our business requirements.
Cons
Well I find the interface a bit glitchy and attaching files or receipts often takes longer than I'd expect it to.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Retail, 500+ employees
“connects smoothly with Oracle cloud”
Pros
Because my company relies on a lot of Oracle applications, I'm really impressed by how smoothly PeopleSoft connects with the Oracle cloud. It makes moving data around the compute cloud simple and migrating datasets from testing and development environments up to the cloud is painless. I'm also able to push custom data into the Oracle cloud and spin up a variety of different clusters across our databases which is essential for our EPM.
Cons
Initially I wasn't a fan of the interface and it took some getting used to but from a pure design standpoint it feels practical and is actually quite user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Construction, 500+ employees
“hard to use”
Pros
The accounting features are decent enough though they are not the strongest out there.
Cons
Almost everything else is a downside. The system seems bulky and is not user friendly at all.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Higher Education, 500+ employees
“easy access to information”
Pros
I find it accessible and easy to use and it really supports collaboration. It gives our students ready access to their information and lets me review and resolve issues efficiently.
Cons
Some students struggle to use it and I wish the tutorials were presented more clearly and pushed out to students.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8