Total 105 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

12%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Robert

Aviation & Aerospace, 101-500 employees

More than a year

5.0

User friendly tool

Pros

What I really like is how user-friendly it feels, along with the strong built-in data collection capabilities. I've noticed new operators adapt quickly, and the documentation aligns well with AS9100 standards.

Cons

Documentation is lacking for first-time use or troubleshooting, which I find makes resolving problems harder than it should be.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Brian

Not Specified, N/A employees

More than a year

5.0

Easy paperless daily operations

Pros

Overall, I find it incredibly easy to use, completely paperless, and capable of handling everything I need.

Cons

I haven't found any downsides so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R
Robbie

Aviation & Aerospace, 101-500 employees

More than a year

5.0

Modular web based complete system

Pros

One thing I love is the modular architecture, along with the scheduling features, built-in QA system, and the fact that it's fully web-based so I can access it from anywhere.

Cons

No cons have come up in my experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J
Jeremy

Machinery, 11-50 employees

Less than a year

5.0

Centralized access from anywhere

Pros

What I notice is that all information lives in one central location, making it easy for employees to access job-related details from any site.

Cons

Adapting from having no system to this platform required time to get comfortable and ensure all required fields were filled, which I noticed early on.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

T
Tony

Not Specified, 11-50 employees

Less than a year

5.0

Added layer of quality control

Pros

Personally, I feel it adds a meaningful layer of quality control to our organization.

Cons

It seems designed for a specific type of manufacturing business, and I find it less suitable for other types.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8