Total 105 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

12%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Chris

Primary/Secondary Education, 11-50 employees

Less than 6 months

5.0

Easy to learn ERP for student teams

Pros

As part of a student-run business, I see how powerful yet approachable this ERP system is, and once students begin using it, they quickly gain confidence navigating the interface with little trouble.

Cons

For us, the sheer breadth of functionality in this product ends up being a minor downside, even though I can imagine many manufacturers would consider it a major advantage. At first glance the number of features felt overwhelming and a little intimidating, the same experience I've had with other ERP platforms. After actually using it, though, we thought the interface and workflow became quite simple.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J
Jeff

Airlines/Aviation, 11-50 employees

Less than 6 months

5.0

Paperless end to end manufacturing control

Pros

Across the company, this software has been a huge relief because it's easy to use at every level. Everything from estimating to invoicing lives in one platform, helping me keep workflows centralized, paperless, audit-ready, and easy to manage even when I'm away from the shop.

Cons

Honestly, I don't have many negatives to point out. If I had to suggest one improvement, it would be to add a bit more flexibility in the category fields within the estimating module so I could more easily configure costing for the composites side of our business. That said, my implementation specialist worked closely with me and helped devise practical workarounds to get the functionality I needed, so the issue wasn't a deal-breaker and we were able to move forward without major pain.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

T
Tim

Machinery, 11-50 employees

More than a year

5.0

Empowered shop floor with better visibility

Pros

What I value is how shop floor employees can enter setup and production details themselves, while automatic folders keep CAD and CAM files organized. With schedules, tooling, and part data always visible, my team works with more confidence and far less confusion.

Cons

There's a definite learning curve to this system. I've observed that because it covers so many functions, a few of our shop floor people needed extra time to figure out how things are connected and how the modules interact. Another downside I don't like is that it's difficult to see at a glance how many machine hours are available for a specific machining center within a chosen time window. Although it organizes employees and lines them up for work effectively, I find that it doesn't provide schedulers with enough visibility or planning tools to work with.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

H
Holly

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0

Clear control over operations and margins

Pros

Having this tool in place gives me clear control over orders, scheduling, capacity, time tracking, and profit margins. The structure makes it approachable, and I appreciate working with a team I continue to recognize and collaborate with long after implementation.

Cons

Overall, we've found the tool generally very user-friendly and easy to pick up but a handful of the more advanced functions do demand specific training and a bit of domain knowledge before they click. Fortunately, that expertise comes with time and experience. On the upside, the platform includes a strong training program and a support ticket system that I consider outstanding and they are consistently available and responsive whenever we need help.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L
Linda

Machinery, 11-50 employees

More than a year

5.0

Manage data from anywhere

Pros

With this software in place, I can manage my data from anywhere, which gives me much more flexibility.

Cons

I honestly can't find anything I dislike about this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
SUSAN

Aviation & Aerospace, 1-10 employees

More than a year

5.0

Proactive communication without added staff

Pros

By using this platform, we've become more proactive and accurate in our communication, which saves us time and lets our team accomplish more without adding staff.

Cons

I do feel it throws too much information at you sometimes and like any new system there's a learning curve. It took me a little while to get comfortable and adjust to the changes.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

9

D
DEBBIE

Machinery, 11-50 employees

More than a year

5.0

Accurate estimating and cost analysis

Pros

Estimating and cost analysis features have helped me and my team create far more accurate pricing for the fasteners we manufacture.

Cons

It doesn't have a few reports I want right now but I see new features being added and updated all the time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Mike

Machinery, 11-50 employees

Less than a year

5.0

Connected workflow with major time savings

Pros

Through sales, quoting, scheduling, and execution, the platform has connected our entire workflow. With real-time visibility, my management team saves significant time, purchasing decisions are smarter, costs have dropped, and customer communication has improved.

Cons

None. I was initially worried about introducing a paperless workflow to our crew but the team behind this tool made the transition incredibly easy. We jumped into online training right away, got the system installed on-site and were up and running in virtually no time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P
Peter

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0

Real time visibility for smarter decisions

Pros

Based on my experience, all operational data lives in one application, giving me real-time visibility to manage proactively and address issues before they grow. The paperless setup turns scattered inputs into a central database that genuinely supports better decisions.

Cons

I really regret that we didn't have this tool five years ago, it would have saved us a lot of time and headaches!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
David

Design, 11-50 employees

Less than 6 months

5.0

Visual indicators for fast issue spotting

Pros

What I like about the design is the use of checklists and color-coded indicators, which help me instantly identify jobs or shop issues that need attention.

Cons

For me, the learning curve and the time required to set up the software are significant. I had to absorb a lot to make full use of it but I believe that, as with many complex tools, the expense is justified by the payoff.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

M
Matthew

Machinery, 11-50 employees

More than a year

5.0

User friendly across quality and production

Pros

Everything I've used in this software has worked well for me, both in quality roles and as a production supervisor. The interface is user-friendly, support has been excellent, and overall I would recommend it to any manufacturing company.

Cons

Honestly, I can't think of any feature or aspect of the software that I dislike, it's worked well for me in every way.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jason

Machinery, 1-10 employees

Less than a year

5.0

Complete paperless ERP for daily work

Pros

For my needs, this tool has eliminated paper while functioning as a complete ERP, allowing employees to log time, manage work orders, and maintain quality systems far more easily than before.

Cons

not a con but I'd like to see more of the modules redesigned for mobile use, because accessing key features from smartphones or tablets would make the system much more convenient for our field staff.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Machinery, 11-50 employees

Less than 6 months

4.0

great tool for visual scheduling

Pros

What I appreciate most is the visual scheduling, full integration, and the depth of built-in content, all offered together at a single price point.

Cons

From my experience, it's so capable and highly configurable that there is a significant amount to learn and while I haven't used other ERP systems, I would guess that's a common situation across most of them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J
Jack

Machinery, 11-50 employees

More than a year

5.0

Real time production monitoring

Pros

With this system in place, I can organize and monitor every part of our production workflow in real time, which has been incredibly valuable.

Cons

For me, there aren't really any negatives. Like most excellent systems, it takes some time to fold the installation into my daily business routine but the benefits are abundant and clear.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

D
dylan

Machinery, 11-50 employees

Less than a year

5.0

Information always one click away

Pros

Finding information is effortless, and for me it's almost always just one click away.

Cons

Overall, I find the ERP system very complex, there are often too many options to sift through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

R
Ryan

Defense & Space, 1-10 employees

Less than a year

3.0

Powerful features with learning curve

Pros

If I had to pick one advantage, it would be being able to reach it from anywhere. It's come in handy again and again when I need to pull up live data and pertinent details on any internet-connected device right away.

Cons

There are so many fantastic features that it can get overwhelming sometimes, so I have to slow my learning pace and really grasp how the tool 'thinks' before navigation and interacting become more natural.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

P
Pamela

Medical Devices, 11-50 employees

More than a year

5.0

Deep traceability with exceptional support

Pros

Ability to drill down and trace every transaction, along with the integrated QMS is great. Best of all, the SUPPORT has exceeded my expectations. I've tried other ERP systems and consistently found their support to be far more limited.

Cons

Initially I found the interface quite overwhelming because there are so many different views and options. Still, after spending some time with it and learning the workflow, I began to get the hang of it.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

D
Don

Machinery, 11-50 employees

More than a year

3.0

Concerns about office role impact

Pros

What I like is how smoothly it flows. I find the software saves me time.

Cons

Concerns arise that people doing "Office" work might be reassigned, and I find this a bit unsettling.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

L
Lisa

Machinery, 11-50 employees

More than a year

3.0

QuickBooks invoice sync issues

Pros

I can pull up information easily without having to close any open windows to view it

Cons

Uploading invoices into QuickBooks has been problematic, and I've repeatedly been unable to sync my invoicing as expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

5

D
Dan

Medical Devices, 1-10 employees

More than a year

5.0

All in one estimating to invoicing

Pros

For me, this app manages everything from creating estimates to generating invoices, plus all the essential steps in between. What I particularly appreciate is how adaptable and flexible it is, it keeps pace with our workflow and maintains an immaculate record of every transaction. Whenever I'm hunting for a file or detail, I can't help but smile because it's always right at my fingertips.

Cons

Powerful features bring complexity, yet I find the investment of time completely worthwhile, and my appreciation grows as I explore deeper capabilities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10