eShow Reviews

Pros

One thing I really appreciate is how much data this platform can handle, along with the built-in registration functionality. The analytics side is also very useful, especially when it comes to sponsorship tracking and insights.

Cons

When it has to load very large amounts of data, it can take quite a while. I also wish the sorting options were more powerful.

Pros

Being able to connect it with our database and tailor the registration paths for different users has been a big plus. It's also nice that the website and exhibit floor plan are included in the package and I really value how it tracks the exhibitor passes each exhibitor is allowed to use and has already used.

Cons

Overall, most parts of the system work very well. There's definitely a learning curve at first but the training and customer support are outstanding. If you've worked with programming an AMS or other registration platforms before, you'll probably appreciate the level of detailed control it offers.

Pros

Handling registrations and check-ins has felt very aligned to me and I like how the Exhibitor Service Center can be customized to keep everything in one place.

Cons

A few features still need to be updated through customer support, although that seems to be improving every day and we're getting more options to make edits right away.

Pros

From my experience exhibitors can sign up for booths and register their teams without much hassle which also makes communication much easier for me to manage.

Cons

The app still has room to improve when it comes to keeping up with competing products on the market.

Pros

During a high-pressure event with a tight deadline, I saw how valuable the platform and support team were. They helped me quickly build everything from floor plans to payments and whenever changes came up, I was able to update things on the fly with their help.

Cons

One area that could be better is the exhibitor workflow. It would help if exhibitors could move through each required section more simplely and have a simpler way to download their receipts.

Pros

What I really like is how I can reuse elements across events instead of starting from scratch every time which saves me a lot of effort.

Cons

It feels like the full set of offerings could still do more. I'm hoping the developers keep refining every part of it so we can continue relying on it.

Pros

Working with their team has been a great experience for me. They're responsive, easy to work with and the onsite staff has been incredibly helpful when managing large crowds.

Cons

One thing I'd still like to see is a more powerful mobile app, especially with greater flexibility for adding content.

Pros

Having multiple event management services combined into one platform has made things much more convenient for me.

Cons

On rare occasions, ticket responses have been a bit slow, including at times that felt critical for us.

Pros

Whenever I run into issues, I can rely on the support team to respond quickly. I've also noticed that attendees really appreciate features like badge management.

Cons

The networking module can be tricky to use for both administrators and end users. I still haven't come across an appointment system there that feels truly simple.

Pros

Keeping everything within a single platform has worked really well for me, especially with the flexibility to customize it based on my workflow.

Cons

Even with all that flexibility, the meetings module and the housing module still need quite a bit of improvement. The meetings section is not very simple and feels repetitive which makes simple tasks take longer and requires too many clicks. The function sheet reporting also doesn't match up well with what some competing products provide. On the housing side, managing multiple hotels is difficult to track and that part of the system doesn't feel as customizable as I would want.

Pros

Managing logistics has been much easier since all the information sits in one system. I also find the reporting features very useful and having a supportive customer service rep has made a big difference for me.

Cons

One frustration is that A/V data can't be carried over from one year to the next. There are also some more complicated parts of the system that our team would never be able to sort out on our own, so we end up depending heavily on our customer service rep to guide us through those areas.

Pros

Using one platform for all meeting needs with a single login has been a huge advantage in my experience. It covers almost everything I need and support is always accessible when required.

Cons

I'd still love to see more self-training resources and the mobile app could definitely use an update, although I understand that's already in progress. It would also be helpful to have a more easy way to build custom reports.

Pros

With everything integrated, I find it easy to manage tasks in one place. The system is flexible, simple to use and the support team has been consistently helpful.

Cons

Technology behind it feels a little outdated. It hasn't really caused any issues for me but I can see it being a drawback for users who are more tech-savvy.

Pros

Making updates to forms and working with floor plans has been easy for me and I appreciate how easy it is to handle payments online.

Cons

Report-building part was a bit confusing to figure out.

Pros

Being able to carry forward last year's data has saved me a lot of time when setting up new events. I've also been able to refine reports to better match my needs which has helped improve results.

Cons

It's not compatible when you need reports customized in a very specific format since the reporting outputs are somewhat limited and only support certain formats.

Pros

Accessing the backend and handling registrations has been simple and efficient in my experience.

Cons

It's less capable when it comes to building a registration web page that looks polished and visually appealing.

Pros

Customer support has been a key strength for me. Whenever something comes up, I know I'll get a quick and helpful response.

Cons

There are too many steps involved just to move forward and the process doesn't feel very simple. The workflow seems a bit disconnected instead of following a natural flow.

Pros

From the beginning, I noticed how capable the support team is, especially when it comes to customization. I also appreciate the variety of reports available and the ease of accessing the platform on my iPad when I'm away from my desk.

Cons

Layout on the housing side of the platform could be better.

Pros

It handles almost everything we need to run our show which lets us keep everything in one place. On top of that, it doesn't take long to learn, so getting up to speed with it is pretty quick.

Cons

I do wish the app were more powerful and offered more options overall.

Pros

Getting started with the product has felt very natural because the interface is simple and the modules are easy to use. We're still in the process of learning the full range of modules and figuring out how they fit into our broader plan but it's clearly a very powerful system with a lot to offer. What really makes it stand out, though, is the team behind it. Every representative we've worked with across the different modules has been outstanding. The ticketing system is also highly effective and it's always been simple to reach someone who can resolve issues quickly and efficiently.

Cons

My only concern at this point is making sure all of the modules we're using work well together. This may be a bit early to judge but I do want to confirm that the meeting module, for instance, integrates properly with the other modules.