Total 219 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

33%

3

Stars

7%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D

Damon

Telecommunications, 1-10 employees

More than a year

4.0
May 2025

versatile, budget-friendly and convenient tool

Pros

It is a versatile tool that's both budget-friendly and pretty convenient to use.

Cons

I feel like the constant, aggressive promotion for other events can feel a bit like you are being spammed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

K

Kaela

Human Resources, 500+ employees

More than a year

5.0
May 2025

Helps people connect

Pros

The best part is how Eventbrite helps people connect through fun activities. It feels more like a community center than just a website, helping us meet others who like the same things. Whether it is concerts, classes or local meetups, it makes it easy to find and join events that make your life better.

Cons

I genuinely love using it, so there is honestly nothing I can point to that I like least about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lauren

Public Relations and Communications, 11-50 employees

Less than 6 months

5.0
May 2025

useful audience insights

Pros

Promoting an event is simple and it is really useful to get a sense of the audience beforehand by seeing who is interested and where they are coming from professionally.

Cons

Sometimes the experience feels a bit all over the place but somehow the community vibe still comes through. I'm just hoping to find smoother ways to connect it with the other tools I use every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Babatunde

Marketing and Advertising, 51-100 employees

Less than a year

5.0
May 2025

Automatic calendar integration!

Pros

All my events automatically go into my calendar and purchasing tickets through the site is a smooth process.

Cons

You have to be a bit careful with free events as some of them look like they were created by spammers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

N

Naf

Food Production, 1-10 employees

Less than a year

5.0
May 2025

a clear and direct design

Pros

Using Eventbrite is pretty easy as everything is clear and direct. The clean design is a plus as it makes it great for people attending events. Plus the email updates and notifications are always prompt and useful.

Cons

There is not anything in particular that I dislike. I just wish there was a larger selection of free or low-cost events available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Transportation/ Trucking/ Railroad, 51-100 employees

Less than a year

5.0
May 2025

User-friendly layout for tickets

Pros

The layout is incredibly user friendly. It handles my tickets and displays local happenings which is a feature I really like.

Cons

At times the ads can get annoying but that's pretty standard for most apps nowadays and it is my only real complaint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

ashley

Music, 1-10 employees

More than a year

2.0
April 2025

It's fine, nothing so special about it

Pros

The good thing about it is that it provides user friendly experience to the ticket buyers. Plus its familiarity of the brand is a big plus.

Cons

There was a major glitch on the backend that messed up all of our reporting.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

4

Functionality

6

O

Oswaldo

Computer Software, 101-500 employees

Less than a year

5.0
April 2025

Easy way to check in at events

Pros

Buying tickets is a very simple process and you get a QR code that you can add to your Google Wallet which makes it easy to access. Plus the layout of the ticket information is clear especially for older users and the best thing that stands out to me is that you can receive tickets in different formats.

Cons

Its input is quite limited and sometimes we have to manually add tickets to our wallet if the feature fails.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Robyn

Insurance, 500+ employees

Less than a year

5.0
April 2025

Nice to see what's coming up

Pros

They display all upcoming events which is awesome. Eventbrite lists the date and time of each event and it even lets us know if the event is free or not.

Cons

There is nothing I dislike about it. Absolutely nothing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Education Management, 1-10 employees

Less than 6 months

1.0
April 2025

Don't trust them with your wallet

Pros

Nothing positive to say. They took money from our account and their poor customer service has been dragging the case for four weeks without any refund yet.

Cons

They actually charged our credit card without authorization and refuse to refund it. This is a scam. I have reported the fraud to my credit card company.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

M

Mathew

Accounting, 11-50 employees

Less than a year

4.0
April 2025

Top quality but costs more

Pros

It is easy to use and comes with many customization options. Also you can get QR code tickets and it even allows us to communicate with guests before and after the event.

Cons

There is no white label option and the fees are higher than other platforms but I must say it is the most reliable and feature rich.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

7

Functionality

6

O

Okeya

Consumer Services, 500+ employees

Less than a year

5.0
April 2025

Solid event platform

Pros

I love how Eventbrite sends emails related to past concerts I have attended.

Cons

One thing I have noticed is that the website on a mobile phone is slower to load compared to using it on a computer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

F

Francesco

Architecture & Planning, 51-100 employees

More than a year

5.0
April 2025

Gets the job done for organizing events

Pros

Eventbrite software integrates smoothly and has brilliant AI capabilities. Also I find it much easier to implement as compared to competitors like Goldcast.

Cons

The product is excellent. Also customer service is top notch and the software's usability is unlimited. So I have no complaints to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brad

Telecommunications, 500+ employees

Less than a year

4.0
April 2025

Ticketing made easy

Pros

They are usually transparent about their ticketing fees which I like the most about them. And overall the system is pretty easy to use.

Cons

I have not faced many major issues or reasons for discontent.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

M

Melissa

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0
April 2025

Honestly, it covers everything I need

Pros

I love how clean and nice the Eventbrite interface is which eventually makes it easy to display event details.

Cons

Well I found it difficult to update event listings once they were published and the event link info was limited.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Tanner

Primary/Secondary Education, 51-100 employees

Less than a year

5.0
April 2025

Easy to use

Pros

It is a well organized app that makes it easy to log in and see all the details we need for the event.

Cons

There is not much to complain about. It gets the job done for conferences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

5

Functionality

10

C

Cardi

Retail, 11-50 employees

Less than a year

5.0
April 2025

Awesome way to meet people

Pros

There are so many good things about it, such as it is very easy to find networking and recreational events in my area.

Cons

When I search for events not all events show up on the site.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

8

B

Bianca

Entertainment, 11-50 employees

More than a year

5.0
April 2025

Budget-friendly

Pros

I really like their customer service as they are very quick and professional. Also the software is pretty easy to set up and use. Another thing I like is how seamless the ticketing and event planning processes are.

Cons

Honestly I have not experienced any problems with it. The software has served its purpose and I highly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

C

Celeste

Alternative Medicine, 11-50 employees

More than a year

5.0
April 2025

One stop shop for ticketing

Pros

Eventbrite's landing pages are very well designed. They are clean which makes it easy for all prospective customers like us to learn more about events and buy tickets.

Cons

Nothing I can think of. It is a simple and user friendly platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shawna

Marketing and Advertising, 11-50 employees

More than a year

4.0
April 2025

An easy way to search for events

Pros

Not only is it easy to use but it is also simple to post about events and search for events with it. In short it is an amazing tool that does what I expected it to do.

Cons

It is not a complaint but a suggestion that it could use a more vibrant aesthetic design for a more aesthetic look.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7