
Eventbrite Reviews
Total 219 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars33%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Damon
Telecommunications, 1-10 employees
More than a year
“versatile, budget-friendly and convenient tool
Pros
It is a versatile tool that's both budget-friendly and pretty convenient to use.
Cons
I feel like the constant, aggressive promotion for other events can feel a bit like you are being spammed.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Kaela
Human Resources, 500+ employees
More than a year
“Helps people connect
Pros
The best part is how Eventbrite helps people connect through fun activities. It feels more like a community center than just a website, helping us meet others who like the same things. Whether it is concerts, classes or local meetups, it makes it easy to find and join events that make your life better.
Cons
I genuinely love using it, so there is honestly nothing I can point to that I like least about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren
Public Relations and Communications, 11-50 employees
Less than 6 months
“useful audience insights
Pros
Promoting an event is simple and it is really useful to get a sense of the audience beforehand by seeing who is interested and where they are coming from professionally.
Cons
Sometimes the experience feels a bit all over the place but somehow the community vibe still comes through. I'm just hoping to find smoother ways to connect it with the other tools I use every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Babatunde
Marketing and Advertising, 51-100 employees
Less than a year
“Automatic calendar integration!
Pros
All my events automatically go into my calendar and purchasing tickets through the site is a smooth process.
Cons
You have to be a bit careful with free events as some of them look like they were created by spammers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Naf
Food Production, 1-10 employees
Less than a year
“a clear and direct design
Pros
Using Eventbrite is pretty easy as everything is clear and direct. The clean design is a plus as it makes it great for people attending events. Plus the email updates and notifications are always prompt and useful.
Cons
There is not anything in particular that I dislike. I just wish there was a larger selection of free or low-cost events available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Transportation/ Trucking/ Railroad, 51-100 employees
Less than a year
“User-friendly layout for tickets
Pros
The layout is incredibly user friendly. It handles my tickets and displays local happenings which is a feature I really like.
Cons
At times the ads can get annoying but that's pretty standard for most apps nowadays and it is my only real complaint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ashley
Music, 1-10 employees
More than a year
“It's fine, nothing so special about it
Pros
The good thing about it is that it provides user friendly experience to the ticket buyers. Plus its familiarity of the brand is a big plus.
Cons
There was a major glitch on the backend that messed up all of our reporting.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
4
Functionality
6
Oswaldo
Computer Software, 101-500 employees
Less than a year
“Easy way to check in at events
Pros
Buying tickets is a very simple process and you get a QR code that you can add to your Google Wallet which makes it easy to access. Plus the layout of the ticket information is clear especially for older users and the best thing that stands out to me is that you can receive tickets in different formats.
Cons
Its input is quite limited and sometimes we have to manually add tickets to our wallet if the feature fails.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Robyn
Insurance, 500+ employees
Less than a year
“Nice to see what's coming up
Pros
They display all upcoming events which is awesome. Eventbrite lists the date and time of each event and it even lets us know if the event is free or not.
Cons
There is nothing I dislike about it. Absolutely nothing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Education Management, 1-10 employees
Less than 6 months
“Don't trust them with your wallet
Pros
Nothing positive to say. They took money from our account and their poor customer service has been dragging the case for four weeks without any refund yet.
Cons
They actually charged our credit card without authorization and refuse to refund it. This is a scam. I have reported the fraud to my credit card company.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Mathew
Accounting, 11-50 employees
Less than a year
“Top quality but costs more
Pros
It is easy to use and comes with many customization options. Also you can get QR code tickets and it even allows us to communicate with guests before and after the event.
Cons
There is no white label option and the fees are higher than other platforms but I must say it is the most reliable and feature rich.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
7
Functionality
6
Okeya
Consumer Services, 500+ employees
Less than a year
“Solid event platform
Pros
I love how Eventbrite sends emails related to past concerts I have attended.
Cons
One thing I have noticed is that the website on a mobile phone is slower to load compared to using it on a computer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Francesco
Architecture & Planning, 51-100 employees
More than a year
“Gets the job done for organizing events
Pros
Eventbrite software integrates smoothly and has brilliant AI capabilities. Also I find it much easier to implement as compared to competitors like Goldcast.
Cons
The product is excellent. Also customer service is top notch and the software's usability is unlimited. So I have no complaints to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Telecommunications, 500+ employees
Less than a year
“Ticketing made easy
Pros
They are usually transparent about their ticketing fees which I like the most about them. And overall the system is pretty easy to use.
Cons
I have not faced many major issues or reasons for discontent.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Melissa
Logistics and Supply Chain, 1-10 employees
Less than a year
“Honestly, it covers everything I need
Pros
I love how clean and nice the Eventbrite interface is which eventually makes it easy to display event details.
Cons
Well I found it difficult to update event listings once they were published and the event link info was limited.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tanner
Primary/Secondary Education, 51-100 employees
Less than a year
“Easy to use
Pros
It is a well organized app that makes it easy to log in and see all the details we need for the event.
Cons
There is not much to complain about. It gets the job done for conferences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
10
Cardi
Retail, 11-50 employees
Less than a year
“Awesome way to meet people
Pros
There are so many good things about it, such as it is very easy to find networking and recreational events in my area.
Cons
When I search for events not all events show up on the site.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
8
Bianca
Entertainment, 11-50 employees
More than a year
“Budget-friendly
Pros
I really like their customer service as they are very quick and professional. Also the software is pretty easy to set up and use. Another thing I like is how seamless the ticketing and event planning processes are.
Cons
Honestly I have not experienced any problems with it. The software has served its purpose and I highly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Celeste
Alternative Medicine, 11-50 employees
More than a year
“One stop shop for ticketing
Pros
Eventbrite's landing pages are very well designed. They are clean which makes it easy for all prospective customers like us to learn more about events and buy tickets.
Cons
Nothing I can think of. It is a simple and user friendly platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawna
Marketing and Advertising, 11-50 employees
More than a year
“An easy way to search for events
Pros
Not only is it easy to use but it is also simple to post about events and search for events with it. In short it is an amazing tool that does what I expected it to do.
Cons
It is not a complaint but a suggestion that it could use a more vibrant aesthetic design for a more aesthetic look.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7