Total 219 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

33%

3

Stars

7%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Brendan

Insurance, 11-50 employees

More than a year

3.0
April 2025

Simple to use but could offer more features

Pros

There is nothing so special about it other than that it is a widely available and well known brand making it a trusted brand name.

Cons

The fees and the limited selection of local events are a majore downside for me.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

5

Functionality

7

E

Elyse

Arts and Crafts, 1-10 employees

More than a year

5.0
April 2025

User-friendly for all levels

Pros

At Eventbrite there are various ticket options available such as free tickets, cost-based tickets or VIP tickets. Let me tell you that the type of ticket you offer is only limited by your creativity.

Cons

Sometimes when searching for a certain type of event like a conference, the results do not actually show conferences. I noticed the same issue occurs with workshops.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Entertainment, 1-10 employees

More than a year

4.0
April 2025

Sets the bar for ticketing

Pros

I love how easy it is to use for managing events and being listed for similar ones.

Cons

At times it is not clear when you receive your ticket. Also let me tell you that there are no pay as you go events or crypto payment options.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

RC

Richard chijindu

Legal Services, 1-10 employees

Less than a year

5.0
April 2025

Kept me in the loop for events close by

Pros

The thing I love about them is that they send me updates about lovely events in my city.

Cons

No complaints at all. It is simply the best and I recommend it to all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rammy

Computer Software, 51-100 employees

Free Trial

4.0
April 2025

Decent one

Pros

I find it easy to customize and add more people when needed.

Cons

Well I liked it more if it offered more options for gift cards or PayPal.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

L

Lataysha

Retail, 1-10 employees

Less than a year

4.0
April 2025

Useful but still room for improvement

Pros

The thing I really like about the Eventbrite platform is that it is very easy to use.

Cons

I do not like that sometimes the events are not updated and the prices are not always accurate.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

T

Tyson

Entertainment, 11-50 employees

More than a year

3.0
April 2025

works well for smaller events but limited otherwise

Pros

It is affordable and I find it perfect for very small events.

Cons

Eventbrite does not provide the same amount of data that larger ticketing platforms do which is a huge flaw when working on capital city and regional tours.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

4

Functionality

4

E

Emma

Security and Investigations, 51-100 employees

Less than a year

5.0
April 2025

I like it

Pros

I have always had a great experience with the app. Also the tickets come quickly which is a big plus. Moreover it is easy to use and download tickets to my phone.

Cons

The only downside I can think of is downloading the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

M

Michal

Accounting, 1-10 employees

Less than 6 months

4.0
March 2025

Does what it says

Pros

It allows me easy management and has a modern, clean feel.

Cons

Nothing too serious but I think the same functionality could be achieved with a more minimal UI design.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

P

Peter

Non-Profit Organization Management, 500+ employees

More than a year

1.0
March 2025

Be careful as if there's a problem, you're on your own

Pros

The only thing that I like about them is that they offer a proven, reliable tool for ticket sales and event payments.

Cons

Their customer service is awful as they are hard to reach and slow to respond. Our event closed on March 8th and I am still waiting for verification from a third-party vendor. They refuse to accept the required documents even though they are accepted by other financial institutions. This is especially frustrating since we have used them three times before without issue. Plus they are obstructing access to our funds and won't offer alternatives. Also the chatbot is an algorithm and does not help with complex issues like verification. If your problem is unique good luck.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

7

R

Renee

Computer Networking, 11-50 employees

More than a year

5.0
March 2025

No worries when using this for events

Pros

Eventbrite interface is user friendly, easy to navigate and I like how discounts and sales are clearly highlighted for users.

Cons

It is hard to think of negatives. As it does a great job of making the experience user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rita

Religious Institutions, 11-50 employees

Less than 6 months

1.0
March 2025

Complete waste of time and money

Pros

Worst company ever. I have been trying to get my account cleared and funds from a completed event paid out for ages. I have chatted with different people almost daily but every person gives conflicting instructions. Plus they keep directing me to snipboard which instantly disconnects the chat. Absolutely would not recommend using this site.

Cons

The chatbox is the only way to get in touch with anyone and there is no way to speak to a person over the phone.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

S

Stacey

Child Day Care Services, 51-100 employees

Less than 6 months

4.0
March 2025

Easy to get started with

Pros

I found it very simple and user friendly to create an event and share it publicly.

Cons

On the user side I have found it difficult to search for or discover new events. It can be overwhelming and the search terms do not always seem to work correctly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MH

Mohammed Hareez

Financial Services, 51-100 employees

More than a year

5.0
March 2025

Loved using it for my events

Pros

Eventbrite is great for booking events in Canada. I highly recommend it!

Cons

The least I like about it is that it is not well organized.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N

Nathan

Non-Profit Organization Management, 11-50 employees

Less than 6 months

3.0
March 2025

Solid value for what you pay

Pros

Yes it does the job. The user interface is also clean and easy to use. But I have not found anything too special about it. It is a basic tool.

Cons

Well the cost was higher than we would have liked especially as a non-profit.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

5

Functionality

7

Q

Quincy

Computer Networking, 11-50 employees

Less than a year

5.0
March 2025

Reliable tool

Pros

Eventbrite made planning my event experience amazing.

Cons

There is really nothing I did not like about using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Computer Software, 1-10 employees

Less than 6 months

4.0
March 2025

Good for sending invites but the rest needs work

Pros

It offers a very simple way to create dynamic content directly in a browser with a pretty user friendly user interface. Plus it integrates well with several CRM platforms helping us engage with our target audiences without an issue.

Cons

I noticed a few limitations to the type of content we can offer. Plus the platform is mainly designed for event registrations so trying to use it for other purposes is tricky. Additionally our clients have complained about difficulties downloading tickets, calendar invitations or other third-party items confirming event registration.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

S

Steve

Real Estate, 51-100 employees

Less than 6 months

5.0
March 2025

Makes event registration a fun task

Pros

Eventbrite made it easy to sign up for a volunteer event I recently participated in.

Cons

In the beginning I had a little trouble with the sign-up process in a couple of places but I think that was more due to the event hosts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lindsey

Staffing and Recruiting, 1-10 employees

More than a year

5.0
March 2025

Does the job and does it well

Pros

I use Eventbrite often and it is so easy to use. Plus I love that I can check out as a guest.

Cons

One thing I wish for is that my ticket is automatically saved to the calendar event so it is easy to find later.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fraser

Non-Profit Organization Management, 1-10 employees

Less than a year

3.0
March 2025

Gets results but is expensive

Pros

Not only is it simple to use but with it set up an event was a simple task too.

Cons

The cost is a bit high as per me which takes away from its good points.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

6

Functionality

7